Occupation Types: Administrative/Clerical/Support

Member Services Representative

Luseland Credit Union is looking for a full-time individual who is able to recognize member needs, promote and cross sell credit union products and services, and has the ability to process a variety of financial transactions.

Luseland Credit Union Limited is committed to providing friendly, quality and professional financial services. Salary will be commensurate with experience, qualifications and competency. LCU has a competitive salary and benefits package including a variable pay and employee loan program.

We appreciate the interest of all applicants; however only those under consideration will be contacted. Applications close Friday, February 28, 2025.

Submit your resume to: Alyssa Underdahl, Office Manager Email: alyssa.underdahl@luselandcu.com

People Development Coordinator

Temporary Full-time (until January 31, 2026)

Open to any Innovation Advice Centre Location in Saskatchewan
Innovation Federal Credit Union – Find Branch (innovationcu.ca)

Apply by January 29

Annual Salary: $47,646 – $65,513

Innovation Federal Credit Union has a bold ambition. In addition to being Canada’s newest Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenets of the digital business model, like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfill Innovation’s purpose?  Glad you asked!

Reporting to the Manager, Talent & Recruitment, this position provides support to People Division (PD) team members and employees and addresses employee questions/inquiries related to PD practices, procedures and programs. The PD Coordinator will also provide assistance within the coordination of development programs, recruitment, and onboarding activities. This person will be very strong in Process Improvement and Reporting skills with demonstrated expertise in Microsoft. This is a temporary role which can allow for an opportunity to be introduced to the expectations of our PD team.

WIIFY (what’s in it for you):

  • Competitive Salary
  • Diverse and Inclusive Culture that continues to evolve
  • Flexible work arrangement options
  • Strong benefit package
  • 7% Superannuation matched contribution program
  • Attractive variable incentive program
  • Wellness Days to create appropriate work/life balance
  • Paid Education opportunities to ensure our members have the most equipped staff to help them
  • A purpose-driven organization that focuses on the values of Accountability, Integrity and Respect
  • And lots more reasons to love where you work and what you do!

What our team is looking for:

  • A growth mindset that emulates Model, Coach and Care behaviours in every activity and approach.
  • A solution mindset that feeds inertia
  • An ambassador willing to promote our team inside and outside the organization.
  • Somebody who is digitally capable and wants to dig into new technology with enthusiasm!
  • Somebody who can work with occasional ambiguity with a focus on process evolution.
  • A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
  • Somebody to sweat the small stuff but also see the big picture.
  • Personality and Energy – a flair for polish, and you bring your personal, creative touch to everything you do!

What will you do?

  • Provide support to PD team members and employees, address employee questions/inquiries related to PD practices, procedures and programs.
  • Play a critical role in enhancing the onboarding experience for new and transitioning staff.
  • Administer the recruitment process including job offers, background checks and fidelity bonding, proper onboarding and other related documentation.
  • Be accountable for process improvement and automation using Microsoft tools such as PowerBI and PowerApps; collaborate with the PD team to create efficiencies for internal processes.
  • Maintain a variety of records related to HR activities, provide reporting and commentary on a monthly, quarterly and ad hoc basis.
  • Maintain the security of personnel records in accordance with guidelines set by Revenue Canada, ensuring confidentiality of employee files by following security procedures.

Some things that would impress us:

  • 1-3 years of related experience in human resources, administration, coordination and/or member service.
  • A strong understanding of the Microsoft environment (inc. PowerBI), implementing workflows, and file management.
  • Implementation of process improvements, automations and integrating AI into day-to-day activities.
  • You have strong attention to detail and time management skills to support a fast-moving team.
  • You have demonstrated, in past positions, your ability to be proactive and anticipate potential issues or needs before they happen.
  • Ability to prioritize tasks, manage your time effectively, and meet deadlines.
  • Excellent member service skills to provide support to employees and managers.

 

Interested?

Click the ‘Apply now’ button!

Innovation Federal Credit Union acknowledges that Indigenous peoples are the traditional guardians of this land that we call Canada.  In Saskatchewan we are on treaty lands and these treaties serve to govern our relationships with Indigenous people.  We are dedicated to ensuring that the spirit of Reconciliation and treaties are honoured and respected.

Executive Assistant

af-fin-i-ty (noun):

  1. A natural compatibility
  2. the name on our doors

We’re looking for an Executive Assistant to manage administrative tasks for our CEO and Executive Leadership team, working closely and confidentially with them.

Working for Affinity means being part of a values-based, member-owned financial institution. Our members make it possible for profits to be reinvested in our local communities.

While we’re proud to be able to strengthen our communities, it’s also good business. Affinity employs a professional workforce of over 800 individuals who maintain our strong membership base of over 140,000 members. With over $10 billion in managed assets, Affinity is the 11th largest credit union in Canada and has the largest branch network in Saskatchewan which includes locations in both Regina and Saskatoon.

Joining the Affinity team means you’ll be part of Affinity’s growing success and you can feel good about the important role your organization plays in your local community.

What you’ll do:

  • Provide administrative support to the Chief Executive Officer and Executive Leadership Team, including preparing minutes and meeting packages, reports and presentations
  • Coordinate meetings and strategic activities both internally and externally
  • Plan and coordinate travel arrangements, accommodations and itineraries for meetings and events on behalf of the Chief Executive Officer, Executive Leadership team and other parties, as required
  • Operate and coordinate the provision of a variety of technical/audiovisual equipment in order to facilitate meetings and presentations
  • Complete expense reports and compose and prepare various correspondence
  • Serve as the liaison between the Chief Executive Officer and the Board of Directors and coordinate Board activities

What you’ll get:

  • A competitive salary plus bonuses for your hard work
  • A total rewards package including health and dental benefits and health spending account
  • Vacation time, personal days off and a paid volunteer day to help you maintain a healthy life/work balance
  • Referral bonuses when talent you’ve scouted is hired to join our team
  • Opportunities to advance your career with us

What you’ve got:

  • Post-secondary diploma or degree in a related field, plus 3 years of related experience or an equivalent combination of education and experience
  • In depth technical knowledge in board and executive level administrative support
  • Advanced knowledge of Microsoft Office 365

So, what do you think? Does it sound like you’re a fit for this role?

How to apply:

Review all of our current job opportunities at www.affinitycu.ca/careers/opportunities and submit your application there using our Application Portal!

This position requires the submission of your Resume and Cover Letter stating how you meet the required qualifications in your application prior to the closing date of the position.

 Posting Close Date: December 8, 2024

Internal Solutions Specialist

At Conexus, we are focused on supporting our members with their needs of today, while also helping them work towards their goals for the future.  It’s more than conducting a banking transaction, it’s about providing our members with insightful content, tools, expert advice, and a full suite of products to empower them and inspire confidence in their financial decision-making. We prioritize growth and efficiency and are champions of every members success for a thriving Saskatchewan. We do this by lending an ear to each member’s unique needs throughout Saskatchewan, ensuring personalized solutions.

Our employees are confident, curious, courageous and committed. They are the reason we consistently deliver outstanding member experiences. They’re more than just individuals who come to work each day, each employee is a vital part of Conexus.

We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.

The bigger picture

We’re looking for an agile team player who thrives in a fast-paced environment to come on board as our temporary Internal Solutions Specialist for up to an 18 month term. You will provide exceptional customer service ensuring policies and procedures are within the guidelines set by our service providers while actively responding to questions as they relate to Registered Products and functions completed in our Internal Solutions Center (ISC).

How you’ll be spending your time

  • Supporting our ISC team with understanding, troubleshooting and research assistance of member transactions
  • Playing a key role in proactively identifying and handling risks
  • Administering GL reconciliations, remittances report views and balancing
  • Interacting with team members, retail branches, and other corporate services departments to provide support, input , knowledge and feedback
  • Proactively identifying and researching the best solutions that meet our members’ needs and improve their financial well-being
  • Yearend submissions for CRA
  • Assist with special projects as assigned

The way people describe you

You are passionate about financial wellness and providing an exceptional customer experience every time. You are curious and take initiative to seek and identify opportunities for improvements. You are a talented multitasker that can prioritize and manage your time effectively. You take pride in your attention to even the smallest details and display a strong personal commitment to successfully get the job done. You are dedicated to personal improvement and are eager to learn and develop your skills.

The experience you bring

  • In depth understanding of Registered Products. Applicants currently obtaining this knowledge will be considered.
  • Proficient with Microsoft Office applications
  • Experience working in a fast-paced environment
  • Customer service orientation communication and organizational skills

Salary Range

$51,710 – $64,640 with 7% Short Term Incentive

Benefits and Perks

The success of our members relies heavily on the performance and accomplishments of our employees. That’s why we prioritize offering our team a variety of perks and benefits designed to support their success and well-being both at work and in their personal lives. Some of these additional benefits may include, but are not limited to:

  • Preferred rates for all your banking needs helping to make life more affordable.
  • Generous vacation benefits with additional paid days off giving you time to spend on what’s most important to you.
  • Competitive benefit package options covering off all aspects of personal wellness.
  • 7% pension matching after one year of employment to support you towards retirement.

This position is ineligible for support under the Saskatchewan Immigrant Nominee Program.

We are excited to welcome candidates who bring a blend of academic, professional and volunteer experience that sets them apart. Research shows that many applicants tend to apply only when they meet every qualification of the role. However, we encourage you to explore opportunities that closely match your skillset and experience. We truly value diverse backgrounds and varied experiences, as we are dedicated to creating inclusive and diverse workplaces. You might just be the ideal addition to our team that we’ve been searching for! This opportunity closes on October 27th, 2024 so apply now! If you have questions about this position, please contact Shaulen Lang at jobs@conexus.ca.

Deposit Services Supervisor

PRIMARY PURPOSE OF POSITION

The Deposit Services Supervisor supports the credit union’s business strategy by supervising and directing the day-to-day activities of the Member Service Representatives to ensure efficient operations and quality member service.

This position will identify training and development needs for all Member Service Representatives.  They are responsible for ensuring that deposit staff are supported and engaged and have access to training and development opportunities.  This position will be responsible for the performance management of Member Services Representatives and collaborate closely with the Office Manager to communicate organizational goals.

The position maintains deposit processes and procedures, so they are compliant with regulation, legislative requirements and consistently applied across the Deposit Services area.  The Deposit Supervisor also provides deposit services to members as required.

KEY RESPONSIBILITY AREAS

The following is intended to illustrate the type and level of work typically performed in this role and is not intended to be a comprehensive description of duties performed.

 Member Service

  • Serve as a role model to the team, by providing and exemplifying superior member service.
  • Responsible to ensure the highest quality of member experience is produced by the frontline team provided through training, coaching and accountability.
  • Resolving more complex problems and member complaints referred by member service staff to ensure the needs of members and the credit union are met; escalate to management as required.
  • Knowledgeable in all areas related to personal banking services and products.
  • Monitor cash flow and maintain adequate levels of cash to meet requirements; shares joint custody of combinations, treasury cash, securities and other negotiable items.
  • Ensure that General Ledger treasury accounts and cash for the department are balanced daily; provide assistance in reconciling variances and initiate corrective action where required to resolve balancing problems.
  • Introduce new or revised procedures relevant to Member Service. Ensure activities conform to policies, procedures, legislation and regulations.
  • Within established limits, provide overrides and maintain department signing authority.
  • Introduces new and revised procedures, policies and regulations; conducts a variety of audit activities to ensure compliance with procedures, policies, and regulations. Identifies potential problems including suspicious transactions and initiates action to rectify the situation and refers more serious concerns to Office Manager.
  • Adhere to security procedures as the relate to the position.

Human Resources and Leadership

  • Professionally train, coach and support team members to ensure maximum quality of service is maintained and staff growth is promoted.
  • Establishes performance standards; evaluates performance of direct reports; identifies training and development needs; recommends to senior staff appropriate action to take regarding staff performance issues; initiates disciplinary procedures as directed; participates in the selection of new member services staff.
  • Organizes, schedules, and monitors deposit service activities to ensure for the provision of maximum service levels and the smooth flow of work
  • Provides input into deposit services goals and plans, aligned to credit union business plans and strategic goals.
  • Ensures effective communication with staff. Works closes with Office Manager to lead and organize regular and ongoing team meetings.
  • Demonstrated leadership throughout the organization, role modeling TCU values.

Maintains Deposit Processes and Procedures

 Provides input into deposit services processes and procedures, making recommendations to improve efficiency and effectiveness. Monitors internal effectiveness and external market and regulations to identify requirements for updates and changes.

  • Maintains deposit procedure and process documentation, and ensures changes are communicated to all staff.
  • Monitors the processing of member transactions and provides overrides, authorizations for cashing cheques over MSR limits; maintains signing authorities.
  • Prepares deposit department reporting for the GM and board, as additional reports assigned by the GM.
  • Works closely with the Office Manager to ensure compliance with all areas of Anti-Money Laundering (AML) and Compliance Legislation is adhered to.

 Sales, Marketing and Promotion

  • Differentiate between credit union and competitor products and services.
  • Foster business development through service excellence, recognizing member needs, product/service knowledge and cross-sell products and services to members.
  • Develop new business opportunities by utilizing the sales and service process.
  • Support promotion of marketing campaigns/plans and provide input into the development and support of the achievement of sales targets; encourage Member Service Representatives to do likewise.
  • Ensure the creation of a warm, safe and receptive atmosphere for members and team members. Maintain an orderly, effective and efficient office and workspace.
  • Provide banking system support to staff in the delivery of products and services to members and potential members.

DECISION MAKING AND FREEDOM TO ACT:

Under general supervision; guided by established standards and procedures.  Work is varied and occasional complex; judgement is required in choosing among a variety of guidelines.

CONTACTS:

  • Members/clients/potential members
  • General Manager & Department Managers
  • other staff
  • Community Groups
  • Audits and Regulatory bodies
  • Consultants, Business Advisors, Suppliers and Vendors

 EXPERIENCE, KNOWLEDGE, SKILLS, AND ATTRIBUTES REQUIRED

Grade 12 diploma plus three – five years of job-related experience, or an equivalent combination of education and experience.

  • Knowledge of credit union products and services.
  • Proven ability to plan, schedule, organize, prioritize and assign workload.
  • Demonstrated ability to lead, coach, and motivate staff.
  • Strong interpersonal skills with an aptitude for teamwork and building relationships.
  • Self-starter with the ability to encourage and motivate others and sound judgment in solving problems.
  • Strong computer skills including office applications, banking and product applications.

 

 Turtleford Credit Union offers competitive wages and a full range of employee benefits.  If you are interested in this role, we invite you to submit your resume and cover letter in confidence to Holly Matias, Office Manager at Holly.Matias@turtlefordcu.ca.

We appreciate the interest of all applicants; however, only those selected for interviews will be contacted.

 

 

Operations Support Coordinator

WE’RE HIRING!
Operations Support Coordinator
Full‐Time Term

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well‐being of Indigenous people. Headquartered in Saskatoon, SK and named one of Saskatchewan’s Top Employers, FNBC takes pride in its workforce of over 64% Indigenous employees working at locations across Canada.

About The Role

As Operations Support Coordinator you will provide a high level of administrative support to the Operations Department and assist with managing the front desk. You are a motivated, energetic individual who demonstrates a high level of service and support. You have a keen eye for detail and possess strong organizational skills. You are highly adaptable, professional and efficient. This full‐time term opportunity is based out of Head Office in Saskatoon, Saskatchewan, which is located on First Nations land.

Here’s what you’ll be doing:

• Assist the Operations Support team with day‐to‐day administrative activities
• Provide high quality customer support
• Monitor and maintain inventory levels
• Complete mail merges for client notifications
• Other general administrative tasks

About You:
• Office Administration Certificate
• (2) years of customer service experience (banking is preferred)
• Proven experience as an administrative assistant also preferred
• Able to meet deadlines and manage multiple tasks
• Proficiency in MS Office 365
• Working knowledge of Adobe Acrobat
• Customer‐oriented attitude
• Excellent communication skills

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will close on July 23, 2024.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Commercial Banking Analyst

WE’RE HIRING!
Commercial Banking Analyst

Full‐Time Permanent

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well‐being of Indigenous people. Headquartered in Saskatoon, SK and named one of Saskatchewan’s Top Employers, FNBC takes pride in its workforce of over 64% Indigenous employees working at locations across Canada.

About The Role

The Commercial Banking Analyst is accountable for providing support to Commercial Account Managers in the risk management of customers; preparing competitive credit package with a high quality of risk assessment, due diligence and credit presentation; understanding pricing models and applying them effectively; identifying business opportunities amongst existing customers; while adhering to the Bank’s guidelines, policies and procedures.

Here’s what you’ll be doing
• Structure and package competitive solutions to assist the Commercial team to meet customer needs in a timely manner
• Maximize profitability ensuring that FNBC pricing guidelines are utilized and threshold is met/exceeded with each
• Support the Commercial Banking team in identifying business opportunities amongst existing customers
• Develop and maintain an understanding of pricing models/concepts and apply them effectively
• Support the Commercial Banking team in competitive credit packages in the CB segment in a timely manner
• Write credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation
• Make recommendations on credit decisions to VP Commercial Banking
• Use Bank guidelines and systems to effectively minimize time spent/writing/monitoring credit while maintaining credit quality (risk assessment, due diligence, etc.)
• Renew credits in a timely manner, meeting targets for expired credits
• Monitor and control the portfolio and provide feedback to the VP Commercial Banking on any accounts that are outside guidelines and/or assigned limits and conditions
• Be knowledgeable of and comply with Bank and Industry Codes of Conduct

You must have:

• Experience related to business lending, financial analysis and administration
• Post‐secondary education in business (BComm, MBA)
• High proficiency with software programs (Excel and MS Word)
• Analytical with ability to pay close attention to detail and prioritize work routine
• Highly motivated and enthusiastic self‐starter who takes an outgoing and enthusiastic approach to their work
• Ability to adjust to changing work priorities and meet time sensitive deadlines
• Highly adaptable, professional and efficient
• A strong desire to learn, grow and succeed

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this
opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will remain open until July 19, 2024.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Support Services Analyst

The Position:

The Support Services Analyst is responsible for the effective operation of the banking system, digital banking and help desk support across the organization.  This individual supports banking system project management, digital banking projects, as well as communication with the team, business unit leaders, and end users.  This individual will support and execute banking system-related activities of the organization, as well as provide administrative support for daily operational activities of the support services department.  This person will work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions that will support corporate goals and objectives.  This person will also support banking system policies, procedures, and best practices.  Other duties may be assigned as necessary.

This is a full time permanent position.

The Person:

  • Ability to conduct and direct research into banking system issues and products as required.
  • Ability to explain technical concepts and theories to non-technical audiences.
  • Able to stay abreast of current and future technological developments or trends.
  • Skill in teamwork, communication, innovation, adaptability, and decision making, along with member focus, results orientation, and business sense.
  • Good overall knowledge of technology and associated tools and platforms (cView, cumulus, SharePoint etc).
  • Cooperative or Credit Union industry experience is a benefit.

Compensation:

  • Salary range $42,000 to $52,800/annually
  • Comprehensive benefits package.

SUBMIT RESUME AND COVER LETTER TO:

Jennifer Hormann,

Vice President of Human Resources

Vision Credit Union Ltd.

Corporate Office

5007 – 51 Street

Camrose, Alberta T4V 1S6

Fax 780-679-0569

jobs@visioncu.ca

Only those individuals invited for an interview will be contacted.

 

Lending Administrator

Exciting Opportunity Alert!

Are you passionate about delivering top-notch member service? Do you thrive in a dynamic and supportive work environment? If so, we want YOU to join our team at Sandhills Credit Union!

We’re on the lookout for a talented individual to fill the role of Lending Administrator. As a key member of our team, you’ll play a vital role in supporting our Lending and Financial Services team and ensuring that our members receive the exceptional service they deserve.

What You’ll Do:

Process loan documentation and administration with precision and efficiency.

Conduct credit file investigations and ensure compliance with regulations.

Communicate with members to provide clear information, assistance and support.

Collaborate with team members to foster a positive and productive work environment.

Qualifications:

High school diploma or equivalent (Business or Finance education preferred).

Previous experience in lending or administrative roles is a plus. Strong attention to detail and organizational skills.

Excellent communication and interpersonal abilities.

Apply Now! If you’re ready to take the next step in your career and become a part of our dedicated team, send your resume to Pam Ristau, Manager of Lending and Financial Services, at pam.ristau@sandhillscu.com.

Don’t miss out on this fantastic opportunity! Deadline to apply is April 22, 24.

#JoinOurTeam #NowHiring #LendingAdministrator #SandhillsCreditUnion #CareerOpportunity

 

Lending Administrator Job Profile

 

SANDHILLS CREDIT UNION MISSION:

“Providing excellence in financial services to enrich our community.”

SANDHILLS CREDIT UNION VISION:

“Built on trust, committed to excellence.”

PURPOSE OF DEPARTMENT/WORK UNIT:

Empowering and engaging the lending team through Seamless Lending Administrative Support

PURPOSE OF POSITION:

As a Lending Administrator, you play a crucial role in providing loan administrative support to the Loans Department, with a primary focus on Consumer, Agriculture & Commercial Lending. Under general supervision, you will ensure that all lending activities are conducted with a member-centric approach and are in compliance with legislations, regulations, policies, and procedures. Your role involves active listening to member needs, promoting credit union products and services, and contributing to a positive and efficient lending environment.

KEY RESPONSIBILITY AREAS:

KRA #1 – Delivery of Lending Support Service:

Efficient Processing: Process loan applications and related documentation, posting loan entries and initiating the generation of various loan reports.

Annual Line of Credit Reviews: Prepare and complete annual Line of Credit Reviews, ensuring compliance and readiness for sign-off by the Credit Manager or designate.

Credit Investigations: Conduct PPSA investigations, handle credit inquiries from other institutions, and collaborate on credit investigations with financial institutions and Credit Bureau.

Reporting and Documentation: Prepare monthly reports such as overdraft reports, monthly loan delinquency reports, and maintain organized loan files and related documentation.

Compliance Adherence: Adhere to legislation and security procedures relevant to the position.

KRA #2 – Member-Centric Solutions, Marketing and Promotion:

Clear Communication: Communicate credit union product and service information clearly and concisely, answering basic questions and referring complex inquiries.

Business Development: Foster business development through service excellence and product knowledge.

Continuous Learning: Maintain up-to-date knowledge of credit union lending products and services through regular literature reviews and attendance at credit union update meetings.

KRA # 3 – Credit Union and Departmental Support:

Training and Support: Train and support team members as required, contributing to a collaborative and supportive work environment.

Relief Support: Provide relief for other positions as required, ensuring continuity of operations.

Active Participation: Actively participate in department/work unit and credit union meetings.

Compliance Training: Complete annual Anti-Money Laundering/PCMLTFA training as required.

EDUCATION AND EXPERIENCE:

Possess a Grade 12 diploma, with four to six years of experience, or an equivalent combination of education and experience.

 

Back to Top