Occupation Types: Compliance/Risk Management

Chief Financial & Risk Officer

Are you a born numbers person who also likes to mitigate risk? Are you a visionary and future-focused leader, analytical thinker, and effective decision maker? We are looking for someone who is enthusiastic and wants to provide leadership that will make a meaningful impact on our members, employees, and organization.

Current Opportunity:

Radius Credit Union is currently seeking to fill the position of Chief Financial & Risk Officer (CFO/CRO). This position will be a full time, permanent position. Location of employment is flexible and depending on the candidate may be based out of any Radius Credit Union branch or a remote location.

Job Profile:

Radius Credit Union is looking for a strategic thinker to join their Executive Management Team in leading the finance and risk for the organization.

The ideal candidate brings progressive experience in a senior management role ideally gained in the financial services industry. The preferred candidate is a true collaborator who brings outstanding relationship skills such that they are viewed as a trusted advisor throughout the organization.

Reporting to the CEO, the Chief Finance and Risk Officer will develop and implement corporate policies with respect to finance, capital and liquidity management. The CFO/CRO will also manage, direct and monitor the risk (credit, interest rates, liquidity, operations) of the credit union. To add a little fun to the position, the successful candidate will also oversee the organizational technology plan and projects and ensure all regulatory compliance practices are in place.

The successful candidate will be creative, energetic, and have proven business development abilities, financial acumen and a strong commitment to service and clear understanding of the competitive environment. Communicating and engaging with various teams will be essential to the success of this position. The Executive Management Team is responsible for leadership and championing the corporate culture.

The Credit Union/Organization:

Radius Credit Union is a rural based community focused credit union with seven (7) branches, assets over $500 million and nearly 50 employees serving over 4700 members. Radius Credit Union builds relationships by providing financial solutions and supporting its communities. Employee engagement is valued and there is ample opportunity for growth for career minded individuals. Our organization has branches in Avonlea, Ceylon, Ogema, Pangman, Radville, Torquay and Tribune.

Radius Credit Union offers a competitive compensation package including a 7% matched defined contribution pension plan administered by the Co-operative Superannuation Society, participation in a Variable Incentive Program, a full range of employee benefits including medical, dental, EAP, critical illness and life/disability insurance.

Recruitment and selection process for this position will begin immediately, with the position to be filled prior to the end of 2022. If you are interested in becoming a part of our team please submit your resume, in confidence, at your earliest convenience via email or mail to:

Radius Credit Union

PO Box 339

Ogema, SK    S0C1Y0

Attn: Michelle Leonard, HR & Marketing Coordinator

michelle.leonard@radiuscu.com

We appreciate the interest of all applicants; however only those under consideration will be contacted. This posting will remain open until a suitable candidate is hired.

General Manager, Insurance

Northern Savings Insurance Services, our insurance subsidiary, has an exciting career opportunity. Our current opening for a full time General Manager, Insurance may just be what you have been waiting for. General Manager, Insurance, is the leader of an insurance division and one business unit. The role oversees the daily operations of an insurance office as well the overall subsidiary’s performance.

Primary Purpose

The General Manager, Insurance provides strategic leadership to a multi-branch insurance agency including recommending and implementing strategies and programs to develop and grow the business. Will be responsible to lead the provision of exemplary customer service, provide for engagement of employees, manage the operations to be efficient and effective, take action to mitigate current and emerging risk, and provide for financial health of the unit while contributing to the operational and financial health of Northern Savings Insurance Services and the Credit Union as a whole.

The General Manager, Insurance professionally demonstrates positive leadership within their business unit and insurance division, the Credit Union and externally in the community. The role is responsible to develop and implement strategic and operational business objectives related to the delivery of insurance services. They are accountable for producing insurance specific financial results and customer service excellence. This role acts to inspire employees of Northern Savings Insurance Services to produce results that are in the best interest of the Credit Union, while respecting the needs of its customers and members. The General Manager, Insurance leads the development and training of employees so that they can meet their goals and achieve their maximum potential

Key Accountabilities

Knowledge of Market and Industry:

  • Maintains knowledge of internal and external insurance market with regards to services, products, rates and fees.
  • Maintains knowledge of economic factors and their implications for the business.
  • Maintains awareness of competition in the market.
  • Maintains knowledge of Credit Union products and services in order to refer customers to the branch, Businesses Services and Financial Planning.
  • Provides leadership recognition for the Credit Union through the identification of subject matter experts at Northern Savings who can share their knowledge in the community at local events or engagements
  • Identifies initiatives to facilitate the Credit Union’s corporate social responsibility in the community and works with staff and community leaders in fulfilling commitments.

Customer Service:

  • Organizes the delivery of products and services to achieve customer service excellence.
  • Monitors the changing customer needs and expectations and adapts to those needs.
  • Ensures professional image of business unit to members and internal customers.
  • Collaborates with staff in addressing services issues and customer concerns.
  • Advises Corporate Office on challenges in delivery of products and services to maximize customer service and on changing member needs and expectations.
  • Is an advocate for Northern Savings Credit Union in attracting new members in order to build the membership base.
  • Actively seeks new customers for the insurance subsidiary and actively seeks to provide additional insurance for a customer’s full needs.

Employee Engagement:

  • Builds a positive, capable team to meet the mandate of the business unit.
  • Builds a positive work environment that is motivating to staff.
  • Works with direct reports in establishing annual personal goals and targets and supervises progress on meeting or exceeding those goals.
  • Provides coaching to enhance employee performance with respect to sales, quality of customer service, processing and delivery of policies, handling of claims, and interpersonal skills.
  • Establishes performance targets for agency branches; monitors performance and provides coaching and direction o agency branches to facilitate achievement of goals.
  • Fosters a culture consistent with the Credit Union’s values and service philosophy.
  • Delivers effective ongoing performance feedback for staff.
  • Identifies training and development needs to assist knowledge level of staff and facilitates delivery.
  • Collaborates with management team colleagues and with Corporate Office staff and leaders.

Operational Effectiveness:

  • Provides for effective functioning of Northern Savings Insurance Services and attaining stated objectives.
  • Identifies process improvements and implements such within unit and shares with other applicable units and with Corporate Office.
  • Facilitates communication between senior management and staff.
  • Contributes to the setting of the business unit’s strategic direction.
  • Addresses day to day administrative issues on a timely basis and facilitates resolutions.
  • Proactively identifies inherent risk to products and operations and implements appropriate risk responses to mitigate to acceptable tolerance.

Risk Management and Financial Health:

  • Sets unit objectives that are aligned with Credit Union’s strategic direction.
  • Actively monitors level of policy renewals and new policies, commissions, and expenses and takes action to meet established financial goals and/or advising sound reasons for adjustments required.
  • Provides referrals to other business units, i.e. Retail, Business Services, Financial Planning.
  • Ensures operations meet compliance and regulatory requirements as well as abiding by corporate level policy.
  • Proactively identifies inherent risk to products and operations and implements appropriate risk responses to mitigate to acceptable tolerance.
  • Maintains approval authority for transactions outside staff limits and delegate appropriate limits to staff members.

Minimum Qualifications

Education:

  • Completion of post-secondary education required.
  • Completion of sales training required.
  • Level 3 Nominee License

Experience:

  • Previous insurance sales and service experience is required.
  • Requires an advanced knowledge of insurance products, services, and regulations
  • Previous leadership experience is required.
  • Combination of education and/or experience will also be considered.
  • Demonstrated past community involvement is preferred.

Skills:

  • Effective coaching skills, strong leadership behaviours that motivate and inspire others to achieve directed outcomes and goals. Demonstrated sales skills.
  • Expert knowledge of insurance products and services required.
  • Expert knowledge of insurance software applications is required.
  • Ability to prioritize, organize work within time constraints, under pressure and competing priorities.
  • Ability to communicate and liaise professionally with customers, potential customers, community groups and co-workers while maintaining confidentiality.
  • Working knowledge, skills, and experience in Microsoft Office.

Travel is a requirement of this position.

Senior Credit Adjudicator

We are expanding our team to help us evolve through the next stage of our growth journey, and we hope that you can help shape our future. We now have a career opportunity for a Full Time Senior Credit Adjudicator. This position may work remotely within Saskatchewan or onsite at our Saskatoon or Regina location.

As the Senior Credit Adjudicator you will be….

Responsible for providing credit analysis and adjudication services, primarily for commercial (small and medium-size business) credit requests, in adherence to the credit management framework. You will participate in the management of the syndicated loan portfolio and contribute to the success of TCU through the management of credit risk.

As the Senior Credit Adjudicator you are ….

  • An accomplished, motivated professional with a thorough understanding of credit analysis and adjudication, particularly as it pertains to commercial lending.
  • A credible, knowledgeable specialist with strong inter-personal skills necessary to develop and maintain foundational relationships with TCU’s internal and external partners.
  • An adept negotiator, capable of protecting TCU’s interests and margins while maintaining positive relationships with our partners.
  • An analytical thinker, proficient in objectively analyzing data, research and financial statements to substantiate decisions.
  • A highly ethical decision maker, with the ability to remain objective and independent when making decisions.
  • A positive and driven self -starter, with clear determination to ensure both personal and departmental success.

If you are motivated by the thought of this challenge ….

And can demonstrate success through a minimum of 3-5 years of experience in the commercial lending field along with a post-secondary degree in Commerce or Business Administration and formal training related to general lending/commercial lending, this position may be for you!

Get to know us

TCU Financial Group is a Saskatchewan credit union who, for over six decades, has been dedicated to helping our members and our own TCU Team reach their goals. Our roots and our commitment to fostering financial health in our communities run deep.

Rewarding times ahead

We’re growing and evolving our organization – and we need talented people who are passionate about creating and delivering meaningful financial solutions for our members. In addition to providing competitive compensation, benefits and pension programs, we support our TCU Financial Group Team and their families by providing an enhanced vacation program to enjoy time doing what they love outside of work.

Thank you for your interest in exploring your future with us!

The deadline for this career opportunity is Friday, June 3, 2022.

Please submit your resume and cover letter to:

Human Resources Department
TCU Financial Group
Email: hr@tcu.sk.ca
Web site: www.tcufinancialgroup.com

Director, IT Examinations

Organization: Credit Union Deposit Guarantee Corporation, Newfoundland & Labrador
Position Title: Director, IT Examinations
Reports to: Chief Executive Officer
Location: St. John’s, NL
Travel: 20%
Closing Date: May 23, 2022

Who we are
The Mandate of the Credit Union Deposit Guarantee Corporation (CUDGC) is to provide risk-based regulatory oversight and deposit guarantees to enable a safe and sound credit union system in Newfoundland & Labrador.

The primary role is to:
• Provide a guarantee of deposits held with NL credit unions
• Regulate NL credit unions and enforce the Credit Union Act, 2009
• Review, advise and direct credit unions on matters related to legislative compliance and sound business practices
• Monitor credit union performance and implement appropriate actions to improve performance and reduce risks

The Opportunity
We are seeking an experienced individual who can bring new knowledge and skills to the Examination Team and take the lead role in assessing, planning and executing the assessment of credit unions in the areas of Information Technology and Cybersecurity which manage/mitigate the risk to depositor funds and the deposit guarantee funds.
The Director, Information Technology Examinations is a key member of the senior management team and operates with a high degree of autonomy reporting to the Chief Executive Officer. The position develops the risk based Examination plan and the identifies emerging IT security risks to ensure that risk-based supervision activities are applied according to the Corporation’s values and operating principles. In addition, the position is responsible for legislation and regulations interpretations and the effective strategic management of relationships with credit union CEOs and senior management.

Primary Responsibilities
• Leads the design and execution of the risk-based monitoring program that serves in the protection of deposits and recognition of emerging risks
• Creates positive change in IT and risk management practices by facilitating the understanding of review results, making recommendations for improvement and gaining the commitment of the credit union’s board of directors and senior management to evolve their practices
• Manage strategic relationships with credit unions to align with corporate values of co-operation and collaboration
• Identify and advise management on the use of data analytics and other advanced techniques and tools in order to improve efficiency and effectiveness of examination assessments
• Maintains information security competency through ongoing professional development and staying abreast of emerging technologies, risks and controls in information and cyber security

Experience and Qualifications
• 7 years of information and cyber security experience
• 5+ years’ experience as an IT Auditor and strong understanding of IT audit methodologies.
• Minimum post-secondary degree or diploma in computer science, information systems, business or a related field
• CISA, CISSP or equivalent is preferred
• Experience in the assessment of threats and risks over IT processes and assets.
• Experience and knowledge working with security frameworks, including NIST and CIS.
• Experience working in a highly computerized environment and demonstrates an understanding of information technology functionality, architecture, structure and controls.
• Experience working with Technology platforms and must be familiar with performing audits of network, operating systems, applications, databases and other technical areas such as 3rd Party Management
• Knowledgeable in areas such as network security architecture, vulnerability assessments, Data Loss Prevention and web application security
• General understanding of the Canadian financial services regulatory environment would be considered an asset
• Advanced team leadership, relationship management and change management skills
• Excellent relationship building skills with the ability to communicate both verbally and in writing with a wide variety of people
• Demonstrated ability to exercise sound judgement and apply an analytical approach to problem solving and decision making
• An equivalent combination of education and experience will be considered

Salary Information:
Commensurate with qualifications and experience

Conditions of Acceptance
• The Credit Union Deposit Guarantee Corporation values diversity in the work place and is an equal opportunity employer.
• Disability related accommodations and alternate formats are available upon request at any stage of the recruitment process
• The successful candidate will be required to provide a recent Certificate of Conduct.
• Please note that, while we appreciate the interest of all candidates, only those selected for an interview will be contacted.
• Applicants agree that by providing personal information in response to this ad, they consent to the collection, use and disclosure of personal information required for the purposes of recruitment. Personal information will be used solely for the purpose of recruitment considerations for a period of one year following closing date of this competition, unless otherwise noted by the applicant.

Please apply via email to anitawilkins@gov.nl.ca with resume and salary expectations.

Compliance Support Officer – Wealth

As part of the Innovation Wealth team, the Compliance Support Officer is responsible for providing support in investment-dealer related compliance duties, ensuring that staff always act in compliance with legislated national, provincial and corporate policies and procedures. This position will also be accountable for providing product training, sales support, Dataphile and knowledgeXchange support to applicable wealth representatives. How does one do this? Glad you asked!

The Compliance Support Officer does the following:

  • Key day-to-day contact for advisors regarding compliance related matters
  • Perform approval or new accounts and material changes to existing accounts
  • Performs daily and monthly reviews of advisor trading activity
  • Deal with compliance issues as identified, through to resolution and/or appropriate escalation
  • Follow up with advisors on missing documentation or information
  • Support Wealth Compliance Manager and acts as back-up during Manager absence
  • Support advisors with ongoing compliance education and training
  • Assist with compliance projects and initiatives as needed
  • Demonstrate acceptance and implementation of processes around new and existing regulatory standards on a proactive basis
  • Support in onboarding and training new mutual fund licensed specialists

Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

Manager, Regulatory Practices

The Credit Union Deposit Guarantee Corporation is a not-for-profit public agency of the Government of Alberta that guarantees deposits and provides risk-based regulatory oversight to enable a safe and sound credit union system in Alberta.  Our primary roles include:

  • Providing a 100% guarantee of deposits held with Alberta credit unions
  • Regulating credit unions and enforcing the Credit Union Act
  • Revising, advising and directing credit unions on sound business practices
  • Monitoring credit union performance and implementing appropriate actions to improve performance and reduce risks
  • Establishing individual credit union loan approval limits and providing an appropriate adjudication process for loans that exceed these limits

The Manager, Regulatory Practices, reports to the Assistant Vice President, Planning, Analytics & Regulatory Practices and is responsible for scanning the financial sector environment towards the identification, development, and communication of financial sector regulatory practices and prevention initiatives. A key function of the position is as a resource to update and maintain the Corporation’s prudential regulatory framework which address all financial and non-financial risks within the Alberta credit union system.  The position requires interaction with internal and external stakeholders through written communications and in person to gather requirements regarding guidance, model policies, standards etc. This is an excellent opportunity to pursue a career in financial services regulation and be a part of the credit union system.

THE POSITION

  • Lead and coordinate the development, maintenance and communication of the Corporation’s communications to credit unions including the standards of sound business and financial practices, the issuance of guidance, guidelines, model policies, discussion papers etc.
  • Monitor the regulatory environment including legislation, regulations, guidelines, directives, etc. from other jurisdictions (provincial, national, global) to identify opportunities and make recommendations to enhance or use to leverage our programs.
  • Develop, update, and maintain the Corporation’s regulatory framework (including processes, risk assessment and rating guidelines, models, and tools such as the Risk Matrix and business intelligence applications) to be used by employees in their role of monitoring credit unions.
  • Update existing and develop new conceptual models and tools, including roll-out, user training and documentation, to be used by the regulation & risk assessment team to monitor credit union risks.
  • Maintain documentation of internal processes for regulation and risk assessment for off-site monitoring and on-site verification of the credit unions.
  • Standardize consistency and professionalism of communication to the credit union system.
  • Minimal travel 4-5 times per year may be required.

THE PERSON

  • 3 years of job related experience in a financial services, public policy, or regulatory environment or an equivalent combination of education and experience.
  • Financial institution experience in one or more of the following areas is required – Credit Portfolio Risk, IT/Cyber Risk Governance frameworks and risk modelling. In addition, experience working on market risk including asset liability management, operational risk, treasury management and financial institution strategy & risk are assets.
  • Knowledge of and ability to research and interpret policy, legislation, and regulation is an asset.
  • Bachelor’s degree and/or an equivalent combination of education and 4+ years financial sector experience. Chartered Professional Accountant (CPA), Financial Risk Manager (FRM), or Chartered Financial Analyst (CFA), designation(s) is an asset.
  • Strong communication (e.g. verbal, active listening, technical writing), presentation, problem-solving, and critical thinking skills are required.
  • Advanced technical writing including policy development is required.
  • Ability to develop complex financial models is an asset

COMPENSATION / OTHER BENEFITS

  • Commensurate with qualifications and experience
  • Comprehensive benefits program and professional development opportunities
  • Commitment to work/life balance
  • Excellent downtown Edmonton office (remote work until further notice)

CLOSING DATE:   until filled

We will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. We are an equal opportunity employer committed to an inclusive and accessible recruitment and selection process.

If you are interested in applying for this position, we invite you to send us your résumé and cover letter in strict confidence. We thank all applicants for their interest as only those selected for an interview will be contacted.

SUBMIT RESUME TO:

Credit Union Deposit Guarantee Corporation, Attention:  Human Resources

Email:  careers@cudgc.ab.ca

Estate & Trust Representative

Closes March 24

Any Advice Centre Location

Annual Salary: $46,470 – $58,087

 

THE COMPANY: Our Purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now that Responsible Banking!

THE POSITION: This position is part of a centralized unit and the primary contact for all estate needs: working with deceased members executors and/or family, providing accurate and timely advice, consultation, options and completing the documentation of the member’s accounts with care, empathy and precision. How does one do this? Glad you asked! 

An Estate & Trust Representative does the following:

  • Provide accurate information to all parties involved in the estate, answer inquiries from staff on estates, power of attorneys, and trust situations; perform all meetings with executors and provide guidance and options
  • Oversee opening estate accounts (and any changes that may occur) as well as statement and account reporting
  • Maintain estate accounts, bill payments and distribution of funds once probate has been completed
  • Document registered plans and estates and process centralized transactions and forms
  • Ensure all appropriate documentation has been obtained for transfer of bonds, safety deposit boxes, payments of bills, and submitting insurance claims
  • Spot opportunities to cross-refer to other areas of the organization
  • Maintain up-to-date knowledge of regulations and legislation pertaining to registered products and loans

Why Should You Apply?

  • You want to be an ambassador of a forward-thinking, member focused organization
  • You have 3-5 years’ experience in dealing with estates and/or retail relationship building; achievement of a Certified Executor Advisor (CEA) designation would be an asset
  • You have a solid understanding of the duties and functions of the estate process including registered tax details/estate tax slips, and administration
  • You are empathetic and compassionate in handling difficult and delicate situations
  • You have strong communication skills with a high comfort level in using electronic means to communicate with executors and staff
  • You have experience working with Microsoft Office Suite and knowledge of Account Opening Software

Associate Manager, Risk-Based Supervision (2)

Associate Manager, Risk Based Supervision

Who are we?

Credit Union Deposit Guarantee Corporation (the Corporation) is the deposit guarantor for Saskatchewan credit unions and the primary regulator for Saskatchewan credit unions and SaskCentral, together, Provincially Regulated Financial Institutions (PRFIs). We work closely with these institutions to ensure they employ sound business practices to enhance the strength and stability of the Saskatchewan credit union system.

We are seeking a confident, highly motivated professional who enjoys working in a fast-paced environment to join our Risk-Based Supervision team. Our employees benefit from gaining experience and exposure to a variety of aspects within the financial services industry.

What you’ll do:

As an Associate Manager, you will join a team of professionals responsible for oversight of PRFIs within the Saskatchewan credit union system. You will:

  • develop and maintain effective relationships with the board of directors and senior management teams within a portfolio of PRFIs
  • monitor the performance of PRFIs to proactively identify risk and communicate actions required to mitigate risk to depositor funds and the guarantee fund
  • utilize your knowledge in the areas of corporate governance, finance, and risk management to support monitoring and understanding of the financial services environment
  • assess regulatory approval requests from PRFIs to ensure compliance with legislation
  • support the maintenance of the regulatory framework through research and development

Flexible hours and some travel are required as this business unit works with credit unions throughout Saskatchewan.

What you’ll need:

  • undergraduate degree in commerce or business; a professional designation would be considered an asset (or an equivalent combination of education and experience)
  • experience in a related field, preferably with exposure to financial services or a regulatory environment
  • the ability to interpret and apply policy, legislation, and regulation
  • proven knowledge of corporate governance, strategic and risk management, project methodologies and financial management practices
  • demonstrated ability to communicate and facilitate discussions with key stakeholders

Core competencies focus on decision making, problem solving, impact and influence, relationship management, and conflict resolution.

What we offer:

The salary range for this position is $75,000 to $93,749. We also offer competitive benefits including immediate coverage of health and dental insurance, matched pension contributions, an employee wellness program, and education, training, and development opportunities. For more information on the Corporation, please visit our website www.cudgc.sk.ca.

Ready to apply?

Please submit your cover letter and resume stating competition number RBS-ASMGR by March 24, 2022 to HR@cudgc.sk.ca. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The Corporation values and supports workplace diversity. We believe diverse ideas, opinions and perspectives make our organization stronger.

Service Delivery Manager & Fraud Specialist – Prairie Payments Joint Venture (PPJV)

About PPJV:

In response to the rapidly changing payments landscape and the multiyear Payments Canada modernization initiative, the Centrals of Alberta, Manitoba (CUCM) and Saskatchewan formed a joint venture known as PPJV on behalf of all prairie credit unions. PPJV resources are in year two of a multi-year project to move to a payments as a service model with IBM. They are also intent upon streamlining the payments functions between the three Centrals. The goal is to ensure prairie credit unions are competitive in payments and have access to efficient, cost-effective, modernized payments processing infrastructure.

Service Delivery Manager

The Service Delivery Manager oversees a number of key functions to enable the delivery of high quality service to credit unions by ensuring service support and processes are in place to meet business needs.  You will oversee, monitor and report on work performed and act as first point contact on escalation for incident, problem and service requests. You will review and respond to trending and analysis for problem management.  With a primary focus on quality of service and user satisfaction, you play a key role on the PPJV Operations Team.

Skills & Experience Required

  • Minimum of five years of experience in service delivery/customer support
  • Post-secondary education
  • Release Management experience
  • Understanding of payments industry and payments processing is considered an asset
  • Active listener, relationship builder, and client centric
  • You enjoy working in a fast-paced, changing environment
  • Documentation and Knowledge Base Documentation
  • Intermediate to advanced PC skills (MS Word, Excel, PowerPoint)
  • Intermediate business analysis and project coordination skills

Must-have skills

  • Proven interpersonal, communication and problem resolution skills
  • Proven ability to build rapport while effectively analyzing and identifying solutions to mitigate risk and protect our clients
  • Process Driven
  • Desire to build exceptional client experiences, and is passionate and curious to help clients meet their needs and solve their concerns, has the ability to influence others
  • Writing skills for documentation, process flows, Knowledge Articles, client communications

Nice-to-have

  • Ability to bridge technical aspects and components to business needs and client facing communications
  • Organization Change Management

 

Fraud Specialist

Acting as the subject matter expert you are responsible for developing awareness, strategy and policies to mitigate fraud losses for credit unions.  You will act as the client advocate on behalf of credit unions bringing new information and awareness on managing fraud. You will participate with industry partners to understand existing and new policy and operational regulations that impact client, business and operations for PPJV systems and fraud modelling.

You will collaborate with your PPJV colleagues in providing insights for the strategic fraud roadmap.  In addition, you lead change management deliverables and activities resulting from operational initiatives. You will spend the majority of your day involved in breaking down problems, analyzing data and providing insights and recommendations.

Skills & Experience Required

  • Previous experience in fraud monitoring, fraud detection or fraud investigations within a financial institutions of fintech
  • Post-secondary education
  • Fraud related certification would be an asset
  • Working knowledge of Consortium Models, industry tools and software
  • Hands on experience with Fraud Operations
  • Demonstrated active listening, questioning and analytical skills
  • Proven ability to interpret and communicate complex data
  • Understanding of payments industry and payments processing is considered an asset
  • You enjoy working in a fast-paced, changing environment
  • Documentation and Knowledge Base Documentation
  • Intermediate to advanced PC skills (MS Word, Excel, PowerPoint)
  • Intermediate business analysis and project coordination skills
  • Ability to bridge technical aspects and components to business needs and client facing communications

 

The Environment

  • PPJV is a fast paced and focused environment where employees and contractors share the mission to deliver efficient, cost effective, modernized payments processing to prairie credit unions.
  • This position is currently designated as a remote position. Ideally, candidates will be located in our current customer areas of Alberta, Saskatchewan or Manitoba.

Closing Date: March 23, 2022

Forward Resume and Cover Letter to: hrcucm@cucm.org

COVID-19 considerations:
This role is fully remote (work from home)

 

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