Broker Specialist

Create your future with SASCU. We invite you to be part of a team where you can feel good about the work you do and the positive impact you will have in the communities we serve in the Shuswap. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism (not to mention fun)! Add in a competitive salary and benefits package, along with perks such as our employee incentive plan, reduced banking fees, and spectacular natural scenery, and you’ll see why SASCU is an award-winning employer.


The Broker Specialist is responsible for providing a high level of support to the broker channel at SASCU by thoroughly reviewing, analyzing, and effectively processing mortgage applications received from the broker community. This role is responsible for the proactive management of broker relationships, building business relationships, providing exceptional ongoing service, optimizing this area of service delivery.


What you’ll do:

  • Identify and pursue opportunities for profitable growth of the broker channel by developing and proactively managing broker relationships.
  • Review and analyze mortgage applications and makes clear recommendations for higher approval authority that align with guidelines, policies, and practices.
  • Establish and maintain broker program service level agreements and act as contact point for broker questions or inquiries.
  • Prepare commitment letters and ensure subjects are met.
  • Ensure all necessary documentation is prepared and collected with due diligence while reviewing third party documentation and following up with brokers as necessary.
  • Work collaboratively and be accessible for consultation, advice, and support for internal staff.
  • Perform administrative processes for the broker channel to ensure efficiency, service, and quality control is met.
  • Attend meetings with brokers, lawyers, notaries, and appraisers to showcase SASCU as a partner for their clients.
  • Uncover opportunities for referral to other business lines including retail, Commercial, Wealth, and Insurance.
  • Keep current on business information as it pertains to the position and the delivery of informed service and advice to members.

What you’ll bring:

  • Two years of post-secondary education or equivalent and 4 – 6 years in the financial services industry with a strong focus on residential mortgage lending.
  • Previous exposure to the mortgage broker industry and broker generated mortgages.
  • Advanced knowledge of residential mortgages and CMHC products and policies.
  • Advanced skills in the Microsoft Office suite of products, particularly Excel and Word.
  • Demonstrated ability to provide a high level of service to branch staff, brokers, lawyers, appraisers, etc. in order to achieve business results.
  • Ability to handle heavy volumes as they arise while maintaining a high level of accuracy.
  • High level of ownership, accountability, and initiative.
  • A commitment to continuous learning and professional development.
  • Ability to build healthy relationships at all levels within SASCU.

This position is full-time, Monday to Friday. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, we want to hear from you! To apply, please email a résumé and cover letter to us at


A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and over $900 million in assets. Learn more at


A note on COVID-19:

Additional safety precautions have been put in place to protect SASCU staff and the public. More details can be found here: Further information will be provided later in the recruitment process.


We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Assistant Branch Manager

Company: Sunshine Coast Credit Union

Job Type: Full Time



Calling all Member Centric Leaders!

We have an exciting opportunity for someone to work closely with our membership and branch team, by offering exceptional business development and coaching to our advisory employees growing advisor ability to offer sound advice, provide financial solutions and build long-term relationships.


We offer a highly-competitive wage, career progression, ongoing learning and development, and an impact on our local community.  Join us on the beautiful Sunshine Coast and get the best of both worlds – a relaxing lifestyle filled with recreational activities including boating, hiking, and much more, while only a short 40-minute ferry trip from Vancouver.


What You’ll Do

The Assistant Branch Manager (ABM) contributes to enriching member’s lives by championing advisory service and focusing on a high level of member satisfaction in conjunction with increasing community connections, business networks and overall branch performance. This role provides proactive advisory service and financial solutions to members within the branch environment. This position supports branch leadership in managing the daily operational and administrative requirements of the branch including managing staffing needs and providing supervision and coaching to assigned staff. This position acts as a change agent to support and implement business initiatives in the workplace. The ABM is responsible for in- branch training, motivation, sales and service, as well as guidance of staff to ensure the delivery of proactive, quality service to members. This position identifies marketing opportunities, builds community relationships and executes plans to achieve results while remaining aware of the competitive and economic climate and providing input into pricing, products and branch planning.


What Does the Ideal Candidate Bring?

In addition to formal post-secondary education and financial industry experience, we are looking for an individual who would like to continue their Advisory Services career. Someone who has superior communication and coaching ability, time management, prioritizing skills and is self-motivated to build and grow the membership of the credit union. The successful incumbent will be adept at problem solving, decision making, establishing strong working relationships, and demonstrating excellent sales and communication skills.


About Sunshine Coast Credit Union (SCCU)

For 80 years, Sunshine Coast Credit Union and their members have been helping build a healthy, strong, vibrant Coast community. We are a full-service financial institution with assets exceeding $700 million, serving 17,000 plus members in three growing coastal communities in British Columbia. Sunshine Coast Credit Union is committed to enriching the financial well-being of our members and our community.

How to Apply
If you are interested in this exciting opportunity, please submit a current resume and cover letter in confidence to:  The posting is open until filled.

We thank all candidates for their interest, however, only those selected for an interview will be contacted. 

Loans Manager / Loans Officer


Are you ready for the next step of your career? Do you have the desire to help members and staff succeed personally and financially? Do you have a lending background? Luseland Credit Union is seeking a motivated leader to join our lending team either as a Loans Manager or Loans Officer (position based on qualifications).

THE POSITION – Loans Manager

Reporting to the General Manager, the Loans Manager will:

  • Collaborate in the development of corporate strategies, policies and risk management plans;
  • Manage, monitor and grow the credit union’s loan portfolio, proactively working to retain and expand member relationships;
  • Ensure that all lending activities are in compliance with relevant legislation and regulations;
  • Provide coaching, inspiration and leadership to a high performance team delivering quality member service and duty of care;
  • Provide lending services to current and potential members including recognizing their needs in order to promote and cross-sell LCU products;
  • Promote Luseland Credit Union and maintain active involvement in the community


This position requires:

  • 5+ years of lending experience within the industry
  • Background in Finance (B. Comm or equivalent is preferred)
  • Knowledge and experience in resolving complex lending issues related to serving agricultural and/or commercial members
  • Experience working with banking applications
  • Management experience would be considered an asset
  • The incumbent will also have a thorough understanding of the credit union system including operations, principles and values
  • Flexibility within requirements may be provided to the right candidate

THE POSITION – Loans Officer

Reporting to the General Manager, the Loans Officer will:

  • Provide lending services to current members and potential members and administer and control an assigned portion of the loans portfolio;
  • Recognize member needs and promote and cross-sell credit union lending and deposit services; and
  • Ensure all loan activities comply with relevant legislation, regulations, policies and procedures.


This position requires:

  • Attention to detail
  • Strong leadership and communication skills;
  • Working knowledge of credit union products and services;
  • Desire and ability to be a team leader
  • One-year of post-secondary training plus four to five years of job related experience or an equivalent combination of education and experience; or two to four years of relevant post-secondary training.


Salary will be negotiated based on education and experience. Luseland Credit Union offers a fully paid benefits package, including 7.5% pension matching, variable pay structure, and an employee loan/deposit program.


Luseland Credit Union has been a proud leader in the community for more than 50 years. Every year we provide support to various local projects and organizations in the form of volunteer time and donations.

From a single office, we serve a membership of more than 1640 and manage assets over $151 million with a loan portfolio of over $100 million. We position ourselves as fast followers and offer most of the same digital banking products as the large institutions, but with a greater focus on service. We opened our new building in late 2017 and it has allowed us to continue to grow our business and positioned LCU well to serve our membership long into the future.

Luseland Credit Union is growth and team-focused. We are committed to providing exceptional customer service and to being accountable to every member we serve.

If your goals and experience match our requirements, we invite you to submit your application by Friday, April 9, 2021.

Adam Franko, General Manager
Luseland Credit Union

PO Box 518
Luseland SK S0L 2A0
F: 306-372-4446


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