Associate Manager – Regulatory Oversight (2 Positions)

Who are we?

Credit Union Deposit Guarantee Corporation (the Corporation) is the deposit guarantor for Saskatchewan credit unions and the primary regulator for Saskatchewan credit unions and SaskCentral, together, Provincially Regulated Financial Institutions (PRFIs). We work closely with these institutions to ensure they employ sound business practices to enhance the strength and stability of the Saskatchewan credit union system.

We are seeking confident, highly motivated professionals who enjoy working in a fast‑paced co-operative environment to join the Regulatory Oversight division.

Position 1 – Associate Manager, Risk-Based Supervision: Permanent

This position is responsible for the oversight of institutions within the Saskatchewan credit union system. You will monitor institution performance to proactively identify, assess, and mitigate risk to depositors’ funds and the guarantee fund. Your knowledge in the areas of corporate governance, finance, and credit risk management will support the execution of on-going monitoring, in-depth reviews, and intervention processes for PRFIs. You will assess regulatory approval requests from institutions to ensure compliance with legislation and regulatory requirements while also supporting the maintenance of the risk-based supervisory framework.

Position 2 – Associate Manager, Regulatory Policy & Prevention: 12 Month Term

This position is responsible for supporting the research, development, implementation, and communication of regulatory policy and prevention initiatives. You will participate in the development of regulatory policy to ensure an effective and responsible framework for the regulation of PRFIs. You will assist in the evaluation of guarantee fund strategies by assessing ongoing monitoring and reporting of credit union financial and non-financial performance, trends, developments, and emerging risks.

What you’ll need:

The ideal candidates will have a degree in business administration/commerce with three years of related experience in accounting, finance, policy development, financial services, or a regulatory environment. A designation or enrollment in a professional designation would be an asset. Core competencies include teamwork, communication, relationship management, conflict resolution, and problem solving.

We offer competitive compensation and benefits. The salary range for these positions is $73,529 – $91,911. For more information on the Corporation, please visit www.cudgc.sk.ca.

To Apply:

Please submit your resume and cover letter stating Competition Number AM-CUDGC by August 4, 2021 to HR@cudgc.sk.ca. Please indicate which position(s) you are applying for. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The Corporation values and supports workplace diversity. We believe diverse ideas, opinions, and perspectives make our organization stronger.

Finance Manager / Controller

Located in the coveted Kootenay region, Heritage Credit Union (HCU) is proud to be one of the longest running community-based credit unions in BC’s Kootenay region. HCU is dedicated to providing full financial services to the local community with branches in Castlegar, Slocan Valley, and the West Boundary.  We are committed to being a progressive, financially strong, goal-orientated organization always placing our members and cooperative philosophy first and foremost.

The Opportunity

HCU is currently recruiting for the position of Finance Manager / Controller to manage the finance and accounting functions of the credit union including its subsidiaries and partnerships.  This is a permanent, full-time employment opportunity working from the administration offices located in Castlegar, BC.

Reporting to the CEO, and as a member of the senior management team, this position will provide leadership and direction for the accounting and financial requirements of HCU and its subsidiaries.  Key areas of focus will include financial planning, regulatory reporting, accounting, investing, budgeting, and management of financial systems and controls.

Specific responsibilities include but are not limited to:

  • Participates in the development of annual business plans and goals aligned to the strategic plan, and ensures successful achievement of all objectives.
  • Monitors industry trends and maintains current knowledge of credit union financial systems, and legislative and regulatory requirements.
  • Manages the full financial year accounting cycle for the credit union.
  • Acts as the primary contact for the external audit process.
  • Monitors and analyses operating results versus the budget; provides interpretation and investigates, corrects and/or recommends corrective action to management concerning budget variances.
  • Provides all required financial reporting – documenting and presenting current and projected financial performance for management, board members, regulators, and other stakeholders.
  • Responsible for all financial tools, processes, procedures and ensuring appropriate financial controls are in place; makes recommendations to the CEO where changes in policy are required to address gaps or strengthen existing practices.
  • Manages the credit union investment portfolio
  • Manages the accounting administration team

Qualification and Skill Requirements

The successful candidate will possess post-secondary education in Accounting, Finance, Business Administration or related field, and CPA designation completed or in progress.  An equivalent combination of education and experience will be considered.

Our successful candidate will also demonstrate:

  • Knowledge of finance, accounting, budgeting and cost control principles, and an understanding of credit union regulatory requirements,
  • Excellent interpersonal skills and the ability to interact with staff, members, and suppliers in an effective and diplomatic manner,
  • Strong understanding of computer technology, including advanced spreadsheet skills and experience with automated financial and accounting reporting systems,
  • Ability to analyze and interpret simple and complex financial data; detail orientated, and demonstration of a high level of accuracy,
  • Good organizational skills; demonstrated ability to manage multiple priorities and meet deadlines,
  • Exceptional verbal and written communication skills.

 

At Heritage Credit Union we are pleased to offer an excellent compensation package as well as the benefits of living in the highly desired Kootenay region.  https://www.destinationcastlegar.com/

To learn more about our credit union please visit https://www.heritagecu.ca/

 

To Apply

Interested candidates can by apply by quoting posting #21-01 and submitting a cover letter and resume via email by August 8, 2021: hr@heritagecu.ca

We thank all applicants for their interest, however only those selected for an interview will be contacted.

Wealth Advisor, Summerland Financial Services

Position Overview

Summerland Financial Services (SFS) Wealth Advisor plays an essential role in providing holistic financial advice and assistance to members and clients while strengthening SFS presence in the region.  Building trust and loyalty with each member interaction, the Wealth Advisor utilizes their expertise in the delivery of a financial solutions to enhance member’s overall financial well-being.  The Wealth Advisor has a positive and adaptable approach with strong relationship building and leadership skills that leads to successful and effective relationships both within the organization and externally with members and clients.

A key function of the role is to leverage relationships with credit union employees to contribute to and ensure an exceptional level of service for members as well as networking and enhancing the brand of SFS throughout the region as a respected leader of financial solutions.

Salary: Commensurate with experience, includes commissions, pension program and robust benefits packages.

Key Responsibilities

Sales & Service Leadership

Creating value; growing member relationships; learning and development

  • Working with the leadership team of Wealth Strategies Inc, adopt, implement and maintain the best practices from the “playbook”. Work with Wealth Strategies (CUSO Wealth) to ensure ongoing personal/professional development.
  • Develop and maintain positive relationships with existing and potential Clients, SCU management and staff and colleagues that are part of the CUSO Wealth network of wealth management professionals
  • Engage with internal / external partners and networks to identify business opportunities and best practices
  • Understand, uncover and meet the needs of members/clients by delivering customized financial solutions which includes a full suite of investment and life insurance products
  • Proactively contact members to retain existing business and to identify new opportunities
  • Contact Clients and potential Clients to arrange appointments, carry out financial needs analyses and updates of same, review existing portfolio and make recommendations
  • Serve, inform and educate Clients with respect to their financial goals and opportunities through the provision of ongoing financial services, KYC annual reviews and other applicable compliance-mandated processes, and/or other Client contact processes
  • Monitor and deliver exceptional performance with agreed upon goals including effective cross referrals to ensure member’s/clients’ needs are fully met.

Member & Community Experience

Building member loyalty; staying informed; building community connections

  • Build member loyalty and trust by exercising sound judgement and thoughtful consideration in delivering exceptional member experience
  • Understand and demonstrate commitment to our enterprise wide Vision, Mission and Values
  • Cultivate new opportunities and enhance long term relationships that contribute to a positive member experience
  • Enhance own profile and professional image in the community by participating in community events, associations and/or partnerships

Employee Experience

Engagement; teamwork; leadership; learning; commitment; accountability

  • Maintain and expand technical knowledge of financial products, systems, and
  • Promote teamwork and cooperation as a peer leader; act as a mentor and role model to share knowledge and skills to assist and support talent development
  • Support staff and encourage collaboration to accomplish common goals
  • Attend industry related product shows industry related courses (as directed by the Employer and as required by applicable governing bodies under continuing education credits)
  • Recognize and celebrate team successes; encourage teamwork and collaboration

Risk Management

Member confidence; risk/loss mitigation

  • Ensure all documentation pertaining to investments and accounts is prepared and/or executed in accordance with established policies, procedures and relevant legislation
  • Demonstrate a high level of risk management knowledge and ensure adherence to all legislative and regulatory requirements
  • Maintain up to date and complete Client files with documentation in hardcopy and/or electronic form as
  • Electronic files are maintained utilizing approved contact management software, approved Client relationship management software and any other required and approved software
  • Display confidence and exercise sound judgement in decision making
  • Take necessary action on issues or concerns arising from internal / external reviews and audits

Skills & Attributes

  • Passion for delivering exceptional member/client service and dedicated to building strong relationships and connections in the community
  • Committed to professional growth and development. Responsible for ensuring skills and knowledge are up to date to meet industry and position requirements
  • Instills confidence and trust of others through thoughtful, clear and open communication
  • Delivers strong business development and advisory services skills
  • Demonstrates strong interpersonal skills and the ability to communicate effectively both verbally and in writing
  • Ability to quickly adapt to changing priorities and a willingness to tackle new challenges
  • Displays strong awareness of the financial service industry, keeps abreast of the changing environment and understands the components for organizational success
  • Acts as a trusted advisor to members/clients, ensuring their financial well-being is top priority
  • Demonstrates strong attention to detail and accuracy in completing work and providing information
  • Takes a proactive and respectful approach in addressing problems, issues or conflict with a positive view to reaching new and better solutions
  • Commitment to life-long learning
  • Organizes work and assignment of tasks to maximize efficiency, clearly communicates expectations, roles and responsibilities

Experience & Education

  • minimum of five years’ experience in providing financial advice to clients in the areas of financial planning, investment, risk assessment and insurance options
  • CFP designation, life insurance and mutual fund licenses required
  • Combined experience and post-secondary education in the areas that are directly related to industry will be considered.

HOW TO APPLY

Interested applicants can submit cover letter and resume to careers@sdcu.com. Please visit our website at www.sdcu.com/careers for the complete role description.

Investment Specialist

This is a great opportunity to join and established and well-respected wealth management team!

We invite you to be part of a team where you can feel good about the work you do and the positive impact you will have in the Shuswap community. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism (not to mention fun)! Add in a competitive compensation plan, and perks such as reduced banking fees, comprehensive benefits, and spectacular natural scenery, and you’ll see why SASCU is an award-winning employer.

As an Investment Specialist, you will deliver professional financial advice to SASCU members and non-members, primarily focused on savings, investment and retirement solutions that builds a bridge for members as their needs progress towards full financial planning. The Investment Specialist delivers on the SASCU Member Experience by identifying member needs, building sound modular financial plans, and partnering to actively promote the growth of all SASCU products and services.

What you’ll do:

  • Build and maintain a book of business by sourcing new business, building relationships with other SASCU business lines and developing existing member and community relationships.
  • Set and meet sales, growth and professional development targets.
  • Build both internal and external networks to capitalize on business referral opportunity.
  • Prepare and present financial strategies appropriate for the achievement of the client’s specific goals and objectives.
  • Provide comprehensive investment, insurance and financial advice in a way that educates the client and enables them to make sound financial choices.
  • Sell SASCU on and off-book (mutual fund) investment products.
  • Provision of ongoing client service, financial goal review, needs analysis, and portfolio rebalancing as appropriate to proactively identify existing and emerging needs.
  • Build high-trust member relationships by consistently following through on commitments, being proactive with client contact efforts and providing value-added financial advice that enables the client to improve their financial position over time.
  • Work closely with credit union peers to provide members with next level financial products and advice and to help clients establish sound financial habits, eventually referring them to a SASCU Financial Planner based on account size, life stage or complexity of needs.
  • Partner with credit union peers through referral or joint client meetings to consolidate business held elsewhere and provide the right product at the right time.
  • Serve as an internal resource for SASCU peers in the provision of financial products and services.

 What you’ll bring:

  • A post-secondary education.
  • At least 3 years of investment related experience in a fast-paced professional sales role.
  • Valid and current BC Mutual Funds License (IFIC/Canadian Securities). CFP (or PFP) designation or specialization is an asset. Willingness to attain designation within a 3-year period.
  • Professional level knowledge of Canadian investment, insurance, and financial planning products, strategies, and concepts.

You’re perfect for this role if you have:

  • A proven record of achieving and exceeding sales objectives.
  • Understanding of regulatory and compliance policies and procedures.
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal skills.
  • High levels of ownership, accountability, and initiative.

This is a full-time Monday to Friday position (flexibility is required to meet member needs). It an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and over $900 million in assets. In addition, SASCU stewards $235 million in client investments. Learn more at www.sascu.com

A note on COVID-19:

Additional safety precautions have been put in place to protect SASCU staff and the public. More details can be found here: sascu.com/covid-19-response. Further information will be provided later in the recruitment process.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Member Services Specialist, Transfers and Withdrawals

Company Description:

Pioneered in 1939, the Co-operative Superannuation Society (CSS) Pension Plan, located in Saskatoon,
Saskatchewan, is one of the oldest and largest defined contribution pension plans in Canada. With
approximately $5 billion in assets, CSS Pension Plan has grown to serve over 300 employers and 51,300
current and past co-operative and credit union employees across Canada, including more than 8,200
retirees.

Summary:

We are seeking a motivated and conscientious person to join our team as a Member Services Specialist
focusing on serving our members who are making transfer and withdrawals decisions.
Join the CSS Pension Plan and its Member Experience Department as a Member Services Specialist. You
will care for our members’ journeys by:

  • Taking responsibility and ownership of pension administration responsibilities focusing on
    decision points along a member’s journey related to transfers, withdrawals and payments (e.g.,
    decisions to consolidate funds, decisions at termination of employment, death benefit
    payments, etc.),
  • Analyzing detailed financial and membership information to identify opportunities for
    improvements in the overall member experience and journey with the CSS Pension Plan, and
  • Responding to inquiries on matters related to CSS rules and regulations, member rights and
    obligations, and regulatory requirements.

The successful candidate will be a technically inclined high performer who thrives in a busy
environment, strives to think outside of the box, and can pivot between competing priorities and
complex matters. A strong sense of quality member service, belief in empowering others, and
understanding of the value of the co-operative system will be positive attributes that you bring to the
team. The Member Services Specialist is required to develop an expert understanding of our pension
benefit provisions, policies, and procedures.

You will work effectively in a team environment guided by the team-developed “Pillars of Collaboration”
which represents the values of “Respect, Commitment and Communications”.

Key Responsibilities

Responsibility for pension administration processes, with a focus on transfers, withdrawals and
payments:

  • Explain all Plan requirements for the transaction and guide the member through the
    completion and submission of appropriate forms.
  • Enter properly completed requests into the Plan’s pension administration system and
    generate payments, complete required transfer documentation and forward to receiving
    financial institutions, as necessary.
  • Ensure compliance with policies and procedures, perform quality assurance testing.

Responsibility to team and culture

  • Accountable for supporting an environment and culture of collaboration, learning, and service
    which respects diversity, encourages all teammates to work together to achieve results and
    contribute to a healthy, rewarding, and productive working environment where personal and
    team accountability are key to meeting CSS’ strategic and operational goals.

Other responsibilities

  • Generates and analyzes reports and information from our information systems and identifies
    opportunities to support and enhance the member experience.
  • Performs user testing for technological assets to ensure operational and strategic needs and
    goals are met.
  • Assist with projects (e.g., information technology, member experience, member education and
    member engagement).
  • Develops and maintains knowledge and application of CSS policies and procedures. and CSS’ vision, mission and values.
  • Provides back-up support for the Department and organization as required and carries out other duties as assigned.
Skills and Abilities
  • Excellent customer service and communication skills, including the ability to communicate complex information in a straightforward manner.
  • Superior organization, administrative, and problem-solving skills.
  • Sound knowledge of pension, retirement, and other relevant products and industries.
  • Advanced computer and analytical skills with proficiency using Microsoft Office (e.g., Word, Excel, PowerPoint), information technology and systems, pension databases and workflow systems, as well as the ability to generate reports and information.
  • Must be flexible and able to manage high work volumes and conflicting priorities to meet deadlines.
  • Self-directed, but recognizes the importance of relationship building within the team and across the organization.
Qualifications
  • Experience with customer service, retirement and wealth services, registered products and
    transactions,
  • A post-secondary diploma (e.g., Polytech 2-year diploma, University 2 or 3 year certificate) in
    business administration or office management,
  • Possession of a Pension Plan Administration Certificate (or equivalent), and
  • Five years or more experience with financial transactions or pension or benefit administration.

A combination of equivalent education, training and experience may be considered. Process improvement experience and education considered an asset.

To Apply:

Please forward your resume and cover letter (including your salary expectations) to:

  • CSS Pension Plan
  • Attn: Manager, Quality Assurance and Administration
  • Email: hr@csspen.com

Competition closes: July 23, 2021 (The position may be filled sooner)

We offer a fun, challenging and inclusive work environment, along with a competitive salary and benefits package.

We thank all applicants for their interest. However, only those applicants selected for an interview will be contacted.

Senior Accountant

Williams Lake and District Credit Union

Williams Lake, BC

 

Senior Accountant

Williams Lake Administration Branch

 

Williams Lake and District Credit Union has an exciting opportunity for an energetic, service-focused Senior Accountant to work out of our Williams Lake Branch.

 

The Community

 

Williams Lake is just a one-hour flight or a scenic day trip (546 km) north on Highway 97 from Vancouver, making it very easy to access. Within a three-hour drive, residents can also access the major cities of Prince George to the north and Kamloops to the southeast. Whatever cannot be found locally is accessible within easy driving distance on major highways. Williams Lake has many amenities, including a modern recreation centre and pool, an extensive trail network for mountain biking and hiking, arts and culture activities delivered through many clubs and societies, the largest shopping area in the Cariboo Chilcotin Coast, and the opportunity for post-secondary education offered through Thompson Rivers University’s Williams Lake Campus. http://www.tru.ca/williamslake.html

 

Affordable real estate offers an opportunity to own land only minutes from town and the ability to purchase a home within city limits at very affordable prices compared to many Canadian cities. With all four seasons represented and significant sunshine hours (308 days on average), Williams Lake is ranked number 5 across Canada by weatherstats.ca for the highest number of sunny days during warm months. There is plenty to keep outdoor enthusiasts busy. Surrounded by over 800 lakes, the area is a fishing hotspot. The dry climate makes it more likely to experience the outdoors in the sunshine when hunting, hiking, mountain biking, kayaking or enjoying winter sporting activities.

 

Overall, Williams Lake offers an affordable lifestyle for the family or the young adventurer.

 

The Opportunity

 

Reporting to the Manager Accounting and Centralized Services you will possess proven interpersonal and communication skills and the ability to work as part of the Administration department while serving our internal and external members.

 

A track record of taking a project from inception to completion is clearly an asset. You will ideally have a strong background in financial services and will be responsible for:

  • the bi-weekly payroll, preparation of financial statements and daily reports, provincial and regulatory reporting (GST / PST remittances);
  • assist in the preparation of  year-end financial statements and auditing functions;
  • maintain and develop reporting; and
  • administer compliance and privacy processes.

 

Experience working with the Fiserv DNA banking system and Microsoft Dynamics Business Central will be a definite recommendation for the position.

As the ideal candidate you will have relevant tertiary education, possess excellent communication skills and have a commitment to delivering outstanding service.

 

We offer a competitive compensation package, including benefits, commensurate with experience and qualifications.

 

Interested applicants may submit a resume and cover letter, in confidence by, July 21, 2021, to:

 

Manager, Human Resources

Williams Lake and District Credit Union

139 North 3rd Avenue

Williams Lake, BC V2G 2A5

Fax: (250) 392 4361

E- mail: resume@wldcu.com

 

Williams Lake and District Credit Union thanks all applicants for their interest. Only those applicants being considered will be contacted.

 

For more information on Williams Lake and District Credit Union, please visit our website at

www.wldcu.coop.

Systems Support Analyst

VantageOne Credit Union is seeking an experienced Systems Support Analyst. This position is based out of our Vernon BC office (3108 33 Avenue, Vernon BC).

If you have a business/finance or computer science degree or diploma and 4-6 years’ experience in a business/systems analyst role in a Credit Union or Financial Institution environment, we would love to meet you!.

Who we Are: We are a credit union dedicated to the financial well-being of our members, clients, employees, and communities. Part of what sets VantageOne apart from others is that while we offer traditional banking and borrowing solutions, we have also strategically diversified our services to meet our members’ expanding financial needs by offering
Financial Ability with a Human Touch.

Our history as a credit union reaches all the way back to 1944 when we opened our first branch in Vernon. Since that time, we are proud to have become a vital part of the local business economy. From the very start, we have seen ourselves as a local business, owned by our members and operated by people who live here and are deeply invested in our communities.
VantageOne has a network of branches located in the beautiful Okanagan Valley. Our Vernon location offers waters sports, skiing and world class golf within 20 minutes of our branch location and Vernon is a great community to raise a family. It does not get any better than this!

Compensation includes a solid training program committed to your career development, full health, dental and disability benefits and a corporate RRSP contribution.

Full position details can be found on the careers page of our website.

 

Senior Advisor

This is a great opportunity to take the next step in your career and create a future at SASCU!

We invite you to be part of a team where you can feel good about the work you do and the positive impact on the communities we serve in the Shuswap region. We believe in fostering a work environment that is the perfect blend of friendliness, support and professionalism, not to mention, fun! Add in competitive salary and benefit packages, along with perks such as an employee incentive plan, reduced banking fees and spectacular natural scenery, and you’ll see why SASCU is an award-winning employer.

As a Senior Advisor at one of our Salmon Arm branches, you will build deep relationships with members, first, by seeking to understand what is important to them, and then by providing customized, advice-driven solutions that will guide them on their financial journey as it relates to their overall financial picture.

What you’ll do:

  • Advise members on a full range of deposit and investment products, including new personal and business accounts, cards, term deposits, registered products, and mutual funds and associated services.
  • Advise members regarding personal and small business lending products and services, including mortgages, personal loans, lines of credit, MasterCard application and associated insurance products.
  • Service and manage estate accounts within an assigned portfolio.
  • Interview loan applicants, analyze credit information, assess credit and make recommendations to Centralized Credit.
  • Identify and pursue opportunities within the assigned portfolio or through referrals, and, when appropriate, connect the member to another colleague within your team to ensure all of the member’s financial needs are met.
  • Demonstrate a strong knowledge of the financial planning process by partnering with organizational specialists who can assist members with customized financial solutions.
  • Take a lead role in various marketing promotions and other activities to build the membership base and have a positive impact on the community.
  • Take personal responsibility for delivery of the SASCU Member Experience and contribute to the team creation of a warm and welcoming environment.

What you’ll bring:

  • Two (2) years’ post-secondary education or equivalent
  • 4 to 6 years’ progressive experience, including cash, investments and lending services.
  • Registration as a Mutual Funds Representative, or enrollment in the Investment Funds in Canada (IFC) course within 3 months of attaining position, with the intention to register as a Mutual Funds Representative.
  • Strong sales record, with an aptitude for business development and relationship building.
  • Ability to quickly acquire an advanced understanding of SASCU products and services, policies and procedures, as well as branch and specialist roles.
  • Demonstrated leadership ability.
  • High level of ownership, accountability and initiative.

This is a full-time Monday to Saturday position working 5 days per week within the operating hours of the branch. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and over $900 million in assets. Learn more at www.sascu.com

We thank all candidates for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

Contact Centre Specialist

This is a great opportunity to join a growing and enthusiastic team!

Create your future at SASCU. We invite you to be part of a team where you can feel good about the work you do and the positive impact you will have in the communities we serve in the Shuswap. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism (not to mention fun)! Add in a competitive salary, and perks such as our employee incentive plan, reduced banking fees, and spectacular natural scenery, and you’ll see why SASCU is an award-winning employer.

As a Contact Centre Specialist, you assist our members over a variety of communication channels, providing greater service, uncovering their service needs and life events, and making the appropriate connections within the SASCU team. With no in-person contact, this position requires exceptional interpersonal skills.

What you’ll do:

  • Take personal responsibility for delivery of the SASCU Member Experience and contribute to a warm and welcoming environment over telephone, electronic, and digital channels.
  • Use member information to not only effectively and accurately answer member questions and concerns, but proactively make recommendations on products and services.
  • Acknowledge and address member concerns and take appropriate action to resolve them.
  • Respond to and process member transactions for non-cash related deposit products and services.
  • Engage the member in conversation to uncover opportunities for SASCU to assist them with reaching their goals; connect the member to the appropriate person for more complex requests.
  • Support networking activities to build membership base and have a positive impact on the community.

What you’ll bring:

  • Secondary school diploma, plus 1-3 years of sales experience in a service-oriented environment, with at least one year in a Service Representative role with demonstrated sales success.
  • Excellent communication skills including the ability to listen, hear, and convey information in a clear and welcoming manner.
  • Strong problem-solving and analytical ability.
  • Strong comfort level with technology and proficiency with digital systems.
  • Demonstrated ability to multi-task in a fast-paced environment.
  • Commitment to continuous learning and self-development.

This position provides an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

This is a part-time, Monday to Saturday position requiring flexibility to work within the business hours of SASCU’s Contact Centre.

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and over $900 million in assets. Learn more at www.sascu.com

A note on COVID-19:

Additional safety precautions have been put in place to protect SASCU staff and the public. More details can be found here: sascu.com/covid-19-response. Further information will be provided later in the recruitment process.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Manager, Regulatory Policy and Prevention – 12 Month Term

Manager, Regulatory Policy & Prevention – 12 Month Term

Who are we?
Credit Union Deposit Guarantee Corporation (the Corporation) is the deposit guarantor for Saskatchewan credit unions and the primary regulator for Saskatchewan credit unions and SaskCentral, together, Provincially Regulated Financial Institutions (PRFIs). We work closely with these institutions to ensure they employ sound business practices to enhance the strength and stability of the Saskatchewan credit union system.

How you will spend your time:
Reporting to the Associate Vice-President, Regulatory Policy and Prevention, this position manages the research, development, implementation, and communication of regulatory policy and prevention initiatives.

You will:
• Develop regulatory policy to ensure an effective and responsible framework for the regulation of PRFIs
• Manage the Corporation’s preventive and guarantee fund strategies by assessing ongoing monitoring and reporting of credit union financial and non-financial performance, trends, developments, and emerging risks
• Work collaboratively with various cross-functional teams within the Corporation and manage relationships with peer regulators, credit union system partners, and the office of the      Registrar of Credit Unions
• Provide operational leadership to the department to ensure corporate goals and objectives are achieved

What you’ll need:
• Undergraduate degree in accounting, finance, or business, supplemented with a graduate degree or professional designation
• Five years of experience in a related field; experience in the financial services industry or a regulatory environment would be an asset
• The ability to interpret and apply policy, legislation, and regulatory standards are key requirements for this position
• Demonstrated success in facilitating discussions that leverage advanced presentation and negotiation skills

The core competencies include teamwork, change leadership, effective communication, impact and influence, conflict resolution, problem solving and decision making. Lending to your success is your ability to demonstrate your people leadership skills as a coach and mentor committed to developing the talents of others.

We offer competitive compensation and benefits. The salary range for this position is $93,117 to $116,394. For more information on the Corporation, please visit our website www.cudgc.sk.ca.

The Corporation values and supports workplace diversity. We believe diverse ideas, opinions and perspectives are good for building business.

Please submit your cover letter and resume stating competition number RPP-TERM by June 25, 2021 to HR@cudgc.sk.ca. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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