Manager – Business Process Support Services

Who are we?

Credit Union Deposit Guarantee Corporation (the Corporation) is the deposit guarantor for Saskatchewan credit unions and the primary regulator for Saskatchewan credit unions, and SaskCentral, together, Provincially Regulated Financial Institutions (PRFIs). We work closely with these institutions to ensure they employ sound business practices to enhance the strength and stability of the Saskatchewan credit union system.

We are seeking a confident, forward-thinking leader with strong leadership, project management, business analysis, planning, and vendor management skills who enjoys working in a fast-paced environment and aspires to make an impact on shaping our future, to join the Corporate Operations team.

What you’ll do:

Reporting to the VP, Corporate Operations, the Manager, Business Process Support Services (BPSS) position manages a group of professionals and provides direction in the development and maintenance of corporate systems that improve the Corporation’s effectiveness and efficiency, including information management, reporting and office management systems. The position manages technology operational strategies, policies and practices that streamline corporate business process, support internal and external stakeholders and contribute to the Corporations goals and objectives.

What you’ll need:

  • Proven project management skills: Project Management Professional (PMP) or Certified Business Analysis Professional (CBAP) designation would be considered an asset
  • Proven team building skills with strong facilitation, negotiation and communication skills, both written and verbal; experience leading a team of direct reports would be considered an asset
  • Proven knowledge in the managing and contracting of third-party service suppliers
  • Post-secondary business administration, focusing on information management technology would be considered an asset
  • Working knowledge of credit unions and the financial services sector

The core competencies include teamwork, change leadership, effective communication, impact and influence, facilitation, negotiation, conflict resolution, problem solving and decision making. Lending to your success is your ability to demonstrate your people leadership skills as a coach and mentor committed to developing the talents of others.

The salary range for this position is $94,979-$118,722. We also offer competitive benefits including immediate coverage of health and dental insurance, matched pension contributions, an employee wellness program, and education, training, and development opportunities. For more information on the Corporation, please visit our website www.cudgc.sk.ca.

To Apply:

Please submit your cover letter and resume stating competition number MGR-BPSS by April 20, 2022 to HR@cudgc.sk.ca. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Credit Union Deposit Guarantee Corporation values and supports workplace diversity. We believe diverse ideas, opinions and perspectives make our organization stronger.

Manager, Regulatory Practices

The Credit Union Deposit Guarantee Corporation is a not-for-profit public agency of the Government of Alberta that guarantees deposits and provides risk-based regulatory oversight to enable a safe and sound credit union system in Alberta.  Our primary roles include:

  • Providing a 100% guarantee of deposits held with Alberta credit unions
  • Regulating credit unions and enforcing the Credit Union Act
  • Revising, advising and directing credit unions on sound business practices
  • Monitoring credit union performance and implementing appropriate actions to improve performance and reduce risks
  • Establishing individual credit union loan approval limits and providing an appropriate adjudication process for loans that exceed these limits

The Manager, Regulatory Practices, reports to the Assistant Vice President, Planning, Analytics & Regulatory Practices and is responsible for scanning the financial sector environment towards the identification, development, and communication of financial sector regulatory practices and prevention initiatives. A key function of the position is as a resource to update and maintain the Corporation’s prudential regulatory framework which address all financial and non-financial risks within the Alberta credit union system.  The position requires interaction with internal and external stakeholders through written communications and in person to gather requirements regarding guidance, model policies, standards etc. This is an excellent opportunity to pursue a career in financial services regulation and be a part of the credit union system.

THE POSITION

  • Lead and coordinate the development, maintenance and communication of the Corporation’s communications to credit unions including the standards of sound business and financial practices, the issuance of guidance, guidelines, model policies, discussion papers etc.
  • Monitor the regulatory environment including legislation, regulations, guidelines, directives, etc. from other jurisdictions (provincial, national, global) to identify opportunities and make recommendations to enhance or use to leverage our programs.
  • Develop, update, and maintain the Corporation’s regulatory framework (including processes, risk assessment and rating guidelines, models, and tools such as the Risk Matrix and business intelligence applications) to be used by employees in their role of monitoring credit unions.
  • Update existing and develop new conceptual models and tools, including roll-out, user training and documentation, to be used by the regulation & risk assessment team to monitor credit union risks.
  • Maintain documentation of internal processes for regulation and risk assessment for off-site monitoring and on-site verification of the credit unions.
  • Standardize consistency and professionalism of communication to the credit union system.
  • Minimal travel 4-5 times per year may be required.

THE PERSON

  • 3 years of job related experience in a financial services, public policy, or regulatory environment or an equivalent combination of education and experience.
  • Financial institution experience in one or more of the following areas is required – Credit Portfolio Risk, IT/Cyber Risk Governance frameworks and risk modelling. In addition, experience working on market risk including asset liability management, operational risk, treasury management and financial institution strategy & risk are assets.
  • Knowledge of and ability to research and interpret policy, legislation, and regulation is an asset.
  • Bachelor’s degree and/or an equivalent combination of education and 4+ years financial sector experience. Chartered Professional Accountant (CPA), Financial Risk Manager (FRM), or Chartered Financial Analyst (CFA), designation(s) is an asset.
  • Strong communication (e.g. verbal, active listening, technical writing), presentation, problem-solving, and critical thinking skills are required.
  • Advanced technical writing including policy development is required.
  • Ability to develop complex financial models is an asset

COMPENSATION / OTHER BENEFITS

  • Commensurate with qualifications and experience
  • Comprehensive benefits program and professional development opportunities
  • Commitment to work/life balance
  • Excellent downtown Edmonton office (remote work until further notice)

CLOSING DATE:   until filled

We will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. We are an equal opportunity employer committed to an inclusive and accessible recruitment and selection process.

If you are interested in applying for this position, we invite you to send us your résumé and cover letter in strict confidence. We thank all applicants for their interest as only those selected for an interview will be contacted.

SUBMIT RESUME TO:

Credit Union Deposit Guarantee Corporation, Attention:  Human Resources

Email:  careers@cudgc.ab.ca

System Support Technician

Bulkley Valley Credit Union, serving over 14,000 members from Hazelton to Burns Lake, prides itself on employing empowered staff committed to delivering high quality personalized service.

We are currently recruiting a Full Time System Support Technician. If you want to join a dynamic group dedicated to cooperative values and member service, this is the right career move for you. You will report to the Network Administrator and, as a member of the IT department, you will be responsible for providing day to day technical support by troubleshooting problems related to computer hardware, software and ancillary equipment; and coordinating delivery installation and setup of terminals to the staff of Bulkley Valley Credit Union and its subsidiaries. You will also assist with the administration of the BVCU LAN/WAN infrastructure.

The successful candidate should have a minimum of one to three years of related work experience. The individual should have the ability to apply knowledge in troubleshooting Microsoft operating systems, office productivity software (MS Office), and other associated computer software. A combination of education and work experience deemed appropriate to handle the assigned duties may also be considered. Due to the complex nature of IT environments, excellent communication skills (written, verbal, and interpersonal) are required in order to interact with staff of various knowledge levels.

As this position involves travel to all branches of the Bulkley Valley Credit Union, a valid BC Driver’s License with an available vehicle for use is required.  The applicant must either currently reside in OR be willing to relocate to the Bulkley Valley.

Qualified applicants can apply through our webpage at https://can61.dayforcehcm.com/CandidatePortal/en-US/bulkleyvalley or directly to:

Kyle Brown, Network Administrator

kbrown@bvcu.com

Bulkley Valley Credit Union

PO Box 3637 Smithers BC V0J 2N0

Please submit your resume and cover letter via PDF or MS Word attachment. Links to online resumes will be deleted without review.

Bulkley Valley Credit Union encourages all qualified persons to apply. However, only those who are being considered for an interview will be contacted.

IT System Administrator

System Administrator – Information Technology (Full-time, Burlington)

Tandia Financial Credit Union (Tandia) is seeking a creative problem solver to join our IT department on a full-time permanent basis as a System Administrator.

This position will be based in our new Corporate office in Burlington, Ontario – while a hybrid model is currently in place due to the present circumstances of the pandemic.

We invest in people.

We are seeking a talented individual who matches the values we live by and who has a service mindset. Do you thrive in a fast-paced and dynamic environment? Do you have a self-starter attitude, and are you looking for an excellent team to work with? Are you a quick learner who wants to strive towards the corporate vision of innovation? If so, then you are right for Tandia, and we’d like to meet you.

 Your Work at a Glance

Our System Administrator is a critical member of the IT team, providing first level support to users to resolve technology related issues, including technical infrastructure, solutions, and end user systems and devices and will act as a back-up to other administrators when required.

In this role, you will be responsible for ensuring staff who are new to the organization, or who are changing roles, have the access and the systems they need to be successful. You will be responsible for the provisioning and maintenance of all mobile devices and ensuring an accurate and up-to-date inventory of assets.

You’ll stay up to date on the latest technology trends and won’t be shy to make recommendations on how new technologies can be leveraged to improve the efficiency of both the IT department and infrastructure.

We are looking for someone who:

  •  Has completed a degree or diploma in Computer Systems, Computer Science or other related program
  • Possesses a minimum of 1 year experience in a support role within a corporate IT environment including troubleshooting and diagnostics
  • Demonstrates excellent communication skills, strong listening abilities and service mindset
  • Has in-depth knowledge of Windows Server, Desktop and Network Environment
  • Has working knowledge of Microsoft Exchange Server, Office365 and Office Suite
  • Has working knowledge of VMWare and VDI as well as VMware vSphere, vCenter, and ESXi
  • Has proficiency in managing and configuring Cisco and HP network routers and switches
  • Has experience with creating and modifying scripts including PowerShell
  • Has knowledge of Credit Union applications – which is considered an asset; as well – those candidates with experience in the financial industry will be given preference
  • Possesses excellent interpersonal skills and the ability to communicate and translate highly technical information and ‘jargon’ in ways non-IT professionals understand
  • Prides themselves on their ability to problem solve
  • Is committed to continuous learning and a demonstrated ability to stay current with industry trends
  • Is able to work after hours and weekends as required to support our branch operations; emergency response and on-call duties after regular business hours are expected in this role

As Unique as You

We believe that financial institutions should be more accountable to the people they serve; we believe that there’s more than one way to measure success; and we believe that our profits should have a positive financial, social and environmental impact on the communities in which we live and work. Actions speak louder than words and we work hard to demonstrate our commitment each and every day.

At Tandia, we recognize that our staff and members are unique – and that matters to us.

As a credit union, living the co-operative principles is a part of our long and rich history. We invest in our members and our communities with an extensive community investment program devoted to supporting the organizations, events, and volunteers that make our communities stronger.

Continue reading “IT System Administrator”

IT Security Analyst

Security Analyst – Information Technology (Full-time, Burlington)

Tandia Financial Credit Union (Tandia) is seeking a qualified Security Analyst to join our IT department on a full-time permanent basis.

This position will be based in our new Corporate office in Burlington, Ontario – while a hybrid model is currently in place due to the present circumstances of the pandemic.

We invest in people.

Be part of a banking experience as unique as you are.

 Do you have a strong understanding of new security risks and technology trends? Is vulnerability management one of your strong suits?

If you answered Yes – this opportunity might be for you!

If you want to apply your experience in IT Security, with the knowledge you have gained from your formal education in Computer Security and the various Security certifications that you hold, keep reading for more details.

 Your Work at a Glance

Our Security Analyst will be responsible for the continuous monitoring and improvement of the overall security posture of the technology infrastructure within Tandia.

You will also be responsible for measuring and managing security risks and controls and enhancing the integrity of systems and processes throughout Tandia, with the goal of protecting our organization from potential security threats.  As the Security Analyst, you will be the single point of contact for any security related incidents and questions or concerns about dynamic threats within the organization. You will apply your knowledge when providing day to day guidance and recommendations on the management of cyber security specific risks and will approach projects strategically.  You will be proactive in creating, updating and maintaining IT related policies in coordination with audit and risk management procedures and you will serve as the primary correspondent to facilitate IT related audits.

We are looking for someone who:

  •  Has completed a degree or diploma in Computer Security or related Computer Systems or Data Security focused program
  • Possesses a minimum of 4 to 6 years of IT industry experience
  • Has a minimum of 1 year experience in the specialization of IT Security
  • Has ideally completed one or more Information Security certification(s) such as CISSP, CEH, GSEC, NCSF, Comp TIA Security+
  • Has in-depth knowledge of Windows Server, Desktop and Network Environment
  • Is highly skilled in the use of network security protocols and technology solutions such as next generation firewall (NGFW) applications, routing protocols and access control lists (ACL)
  • Has a solid understanding of common frameworks or standards such as CIS Top 20, NIST and ISO 27001
  • Is skilled at vulnerability management and has hands-on experience with vulnerability scanning tools – ideally Tenable and/or Tenable Security Center
  • Is skilled with log management and ideally has used SIEM solutions for log management and has familiarity with Sumo Logic or Splunk; in addition, can produce reports and metrics from these tools
  • Is committed to continuous learning and regular use of open-source intelligence to stay current with industry security trends
  • Has a self-starting attitude and a highly analytical approach to delivering the highest level of security
  • Has the ability to take initiative, recommend changes, streamline operations and create efficiencies
  • Has experience creating, updating and maintaining policies and procedures
  • Has knowledge of Credit Union applications – which is considered an asset; as well – those candidates with experience in the financial industry will be given preference
  • Possesses excellent interpersonal skills and the ability to communicate and translate highly technical information and ‘jargon’ in ways non-IT professionals understand
  • Prides themselves on their ability to problem solve, manage and mitigate risk and analyze data
  • Is able to work after hours as required given the nature of the position; emergency response and on-call duties after regular business hours are expected in this role

As Unique as You

We believe that financial institutions should be more accountable to the people they serve; we believe that there’s more than one way to measure success; and we believe that our profits should have a positive financial, social and environmental impact on the communities in which we live and work. Actions speak louder than words and we work hard to demonstrate our commitment each and every day.

At Tandia, we recognize that our staff and members are unique – and that matters to us.

As a credit union, living the co-operative principles is a part of our long and rich history. We invest in our members and our communities with an extensive community investment program devoted to supporting the organizations, events, and volunteers that make our communities stronger.

Continue reading “IT Security Analyst”

Business Solutions Manager

The Company:

First Nations Bank of Canada (www.fnbc.ca) is a federally chartered bank servicing Indigenous and non-Indigenous customers throughout Canada. We are focused on delivering superior customer service and offering a full range of personal and business banking products. As an equal opportunity employer, we are rapidly expanding in the Canadian marketplace and provide our employees the opportunity to advance in their career.

The Challenge:

The Business Solutions Manager is responsible for supporting and implementing a number of business applications.  The Business Solution Manager works closely with all areas of the organization to understand the day to day operations and business needs and supports the organization in identifying ways to leverage technology to achieve business goals.  This position combines managerial responsibilities with in-depth hands on functional expertise and acts as the subject matter expert for common issues and concerns for a number of business applications. The manager is responsible for appropriate staffing, staff management, performance management and continuous service improvement for their area.  This individual reports to the VP Operations and Information Technology.

This position requires significant interaction and collaboration with various business and technical teams.  You must have strong application support and implementation skills combined with project management experience and have the drive and enthusiasm that makes people want to work with and alongside you to make things happen.

Location:

This position will be based at our Head Office in Saskatoon, Saskatchewan on a Monday through Friday work week. However, will have the option to work remotely from home, in office or a hybrid of the two.

Qualifications:

  • Minimum of 3 years management experience
  • 7 years’ experience in supporting and implementing enterprise applications
  • Degree or certificate from an approved technical college in a computer related field such as Information Technology/ Computer Science (an equivalent combination of education, training and experience may also be considered).
  • Must possess excellent negotiation skills required for interacting with both internal business partners and external partners and vendors
  • Excellent verbal, written and presentation communication skills, including the ability to communicate effectively with technical and non-technical audiences required
  • Excellent analytical and problem-solving skills
  • Demonstrated skills in building diverse teams to work towards common objectives
  • Proven ability to lead multiple medium to large projects simultaneously, on time and within budget.  PMP designation would be an asset.
  • Experience with report writing software (such as Crystal Reports)
  • Strong SQL query
  • Experience in the banking industry or with banking enterprise applications or vendors would be an asset
  • Strong analytical, organizational and time-management skills
  • Strong interpersonal and communication skills
  • Friendly enthusiastic self-starter and strong team player
  • Flexible and willing to take on tasks as assigned

 

Please submit your cover letter and resume to: hr@fnbc.ca 

We thank all candidates for their interest, only those selected for an interview will be contacted.

Senior Business Analyst and Reporting Specialist

The Company:

First Nations Bank of Canada (www.fnbc.ca) is a federally chartered bank servicing Indigenous and non-Indigenous customers throughout Canada.  We are focused on delivering superior customer service and offering a full range of personal and business banking products. As an equal opportunity employer, we are rapidly expanding in the Canadian marketplace and provide our employees the opportunity to advance in their career.

The Challenge:  The Senior Business Analyst and Reporting Specialist plays a key role in the success of the Business Solutions unit. As you participate in or lead the implementation of new products and services, your strong business analysis and project management skills will be used to ensure the right technology/software is being deployed to meet the organizations needs and you are driving successful implementation and adoption. You will act as a resource person for support issues relative to a number of software products. This role will also use a variety of tools to create and update a variety of reports and dashboards for all business units.

Location:  This position is based at our head office in Saskatoon for a Monday through Friday work week. However, will have the option to work remotely from home, in office or a hybrid of the two.

Qualifications:

  • Degree or certificate from an approved technical college in a computer related field such as Information Technology or Computer Science
  • 5 years’ experience in supporting and implementing applications
  • Experience in the banking industry or financial services industry would be an asset
  • Strong experience with report writing software (such as Crystal Reports, SSRS)
  • Advanced knowledge of SQL query
  • Business Analyst and Project Management experience
  • Experience with API integration including SOAP, Rest and OData
  • Strong analytical, organizational and time-management skills
  • Strong interpersonal and communication skills
  • Friendly enthusiastic self-starter and strong team player
  • Flexible and willing to take on tasks as assigned

Please submit your cover page and resume to:  hr@fnbc.ca

We thank all candidates for their interest, only those selected for an interview will be contacted.

 

Manager, Cloud Solutions & Enterprise Security

Join the Cornerstone Crew!

Be Part of Something . . . . .

Cornerstone Credit Union is looking for a highly motivated and exceptional leader to join our Strategy & Innovation team of professionals.

Reporting to the Director, Digital Enablement & Insights, the Manager, Cloud Solutions & Enterprise Security will lead our enterprise architecture transformation to a modern, cloud first IT architecture.  How will the Manager do this?  This will be achieved by leading the design, execution, and communication of Cornerstone Credit Union’s cloud architecture, network and enterprise security strategies designed to optimize cost and consumption efficiencies and to accelerate for greater scalability.

Your responsibilities will include:

  • Architect, implement and support initiatives to migrate to cloud first solutions.
  • Develop and lead the Data Loss Prevention program.
  • Architect, implement and support secure branch network operations.
  • Ensure IT security operations are carried out effectively.
  • Ensure all attack surfaces are covered and that the security posture of our cloud infrastructure, hardware, software, and networking IT infrastructure is solid.
  • Coach, mentor, develop and motivate a team of professionals and build a culture of empowerment and accountability allowing your team to meet and exceed member needs while helping to achieve credit union goals within all strategic priority areas.
  • Provide oversight to the security team that routinely completes critical security analyses including threat modeling, security scanning, security administration, malware analysis, secure database management/encryption of private data, etc.
  • Identify business opportunities and ensure member satisfaction.
  • Superior business acumen, combined with advanced technical skills on how to apply information to solve business problems.

What We Are Looking For . . . . .

  • A subject matter expert in processes, tools, techniques, and practices for assuring adherence to standards associated with accessing, altering and protecting organizational data.
  • The ideal candidate will have a Bachelor Science, professional technical designation or equivalent experience in MIS, Computer Science, Engineering, or related field.
  • 5 to 7 years of job-related experience or an equivalent combination of education and experience.
  • Cloud, network and security experience is an asset, including designing and architecting solutions based on client requirements. Certified Information Systems Security Professional (CISSP) or similar security designations would be an asset.
  • Possessing a strong knowledge of industry security frameworks and standards including SOC 2, ISO 27001/2, NIST, COBIT would be to your advantage.PMP, Agile, Lean Six Sigma, Security or other related certifications considered an asset.
  • Familiarity with IT project management, Security (NIST), Agile methodologies.
  • Strong analytical skills and a demonstrated ability to understand and assess stakeholder groups.
  • Experience identifying and documenting change opportunities, risks, and impacts across diverse stakeholder groups.
  • Communicate effectively to all levels of the organization at the appropriate level of detail, both within IT and the business.
  • Build strong relationships with change sponsors and agents and provide coaching.
  • Experience formulating written business cases, communications, presentations.
  • Experience in coaching, mentoring, developing and motivating a team of professionals.
  • A self-motivated and driven individual able to take on challenges that are a stretch but not unrealistic.
  • Have a track record of dealing with high complex situations, make functional and operational decisions with a broad impact on the continued operation and future development of Cornerstone Credit Union.

What You Will Receive . . . . .

  • Our employees enjoy a competitive compensation and benefit package that includes matched pension contributions and wellness and employment perks that contribute to a healthy work-life balance!
  • On top of earning a bi-weekly pay cheque, you will also be eligible to receive additional pay for outstanding individual performance through our incentive pay program!
  • Formal & informal development opportunities offering challenge and growth.
  • The opportunity to be an integral member of a team of professionals in a supportive and collaborative environment motivated to do the best for their team and their members.

We Say We Care, and We Mean It . . . . .

Cornerstone Credit Union has been one of Saskatchewan’s Top Employers for 5 consecutive years. We have several branch locations in Saskatchewan serving 35,000 members, employing 280 people and managing assets over $2 billion. In keeping with Cornerstone Credit Union’s distributed leadership model, this position could be located in any of the credit union’s branch locations, considering the organization’s need and the successful candidate’s wishes. Wouldn’t you want to be a part of that!

Check out our website at www.cornerstonecu.com.

 

Audit Analyst

AUDIT ANALYST

Permanent Full-time

This position could be located in any of the three organization’s locations in considering the needs of the organizations and the successful candidate’s wishes. Travel will be a requirement throughout the geographical area of all three organizations.

Closes February 14

Conexus, Cornerstone and Innovation Credit Unions have built an integrated Internal Audit team.   Our credit unions are committed to helping our members reach their financial goals by reinvesting profits into our members, our communities and our people.  We are looking for someone who can act as a trusted advisor through the direct provision of all Internal Audit services, the provision of leadership, guidance, specialized expertise, and knowledge consistent with the strategies and priorities of the Internal Audit department and our credit unions as a whole.

THE POSITION: 

CUs inSync (partners of Conexus, Innovation and Cornerstone Credit Unions) are seeking a highly motivated individual to join our team. The Audit Analyst will work with senior audit staff conducting risk-based audits which encompass all areas of credit union operations and follow the Institute of Internal Auditors Standards. This position is also responsible for:

  • Providing audit results and assisting in the development of reports to the appropriate audit lead
  • Identifying and assessing risks and opportunities within the credit unions’ and the members’ risk appetite
  • Identifying and assessing compliance with Credit Union Regulations
  • Leveraging technology and partners to provide and enhance the world class member experience
  • Living credit union values and competencies

The successful candidate will be a team-oriented, community minded individual with post-secondary education in a related field and/or a minimum of 5 years financial service experience. Along with proven skills and knowledge of Microsoft Suite and Analytics/Research, the candidate aspires to pursue auditing as his/her career path. Exceptional communication skills as well as a demonstrated commitment to excellence and member service are a necessity.  Prior IT Audit experience would be considered an asset.

Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

VP Fintech Partnership Development

Permanent Full Time
Closes February 10
Open to Any Location in Canada
(ability to work remotely from your home office)

Annual Salary: $127,360 to $159,201

Are you looking to join a growing organization in a newly-created role where you can actually make an impact on the business? As the VP Fintech Partnership Development, you’ll lead the generation of fintech collaboration opportunities that align with Innovation Credit Union’s products, markets, and technology. In addition to joining our amazing senior leadership team, you’ll also have strong work-life integration, a flexible schedule, and the security of a career path supported by your organization!

THE COMPANY: Our Purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now that Responsible Banking!

Click the link below to see what Innovation Credit Union is about! Trust us, you are going to want to learn more about who we are!

Innovation Credit Union – About Us (innovationcu.ca)


THE POSITION: 
Reporting to the Chief Retail & Operating Officer, the VP Fintech Partnership Development will capture opportunities with fintech partners and create value by innovating products and services that customers from a broad group of segments can benefit from. This will be achieved through oversight, leadership and execution, supporting partner identification, screening, and onboarding. This role will monitor market intelligence for fintech’s to stay on top of the changing landscape in opening banking, emerging technologies and innovation.

The VP Fintech Partnership Development does the following:

  • Support the Executive Leadership Team (ELT) in ongoing partner identification, onboarding, and relationship management with the objective of increasing efficiency in onboarding partners that support our strategic objectives
  • Act as a liaison with partners to address and resolve partner concerns and performance issues
  • Manage relationships with partners to increase profitable revenue (ROI), improve member service and enable employees to deliver results
  • Manage and report on the funnel of potential partners and existing relationships
  • Contribute to completion of partner and 360 degree self-assessments as part of periodic (annual) partner reviews
  • Maintain awareness and understanding of legislative and regulatory requirements for financial services, including open banking, blockchain, cyber security, fraud, OSFI B10 Outsourcing guidelines, privacy and data standards
  • Represent Innovation Credit Union at national, regional, and virtual events

Why Should You Apply?

  • You are a business-savvy leader who loves to network and create mutually-beneficial, collaborative relationships
  • You have at least 7 years’ experience with related product or business development experience in payments, financial services, commercial mid-market or fintech industries
  • You have completed a business, technology or software engineering degree, or an equivalent program
  • You have advanced understanding and experience of digital banking business models and platform strategy execution
  • You have a strong track record of planning, managing, and closing a complex, competitive sales effort and managing deals from negotiation, to closing and through delivery
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