Are you ready to make a move to a company that puts the financial well-being of its members first?
It’s not just something we say at Conexus. It’s a promise delivered by our 900 employees each day. We are passionate about our members’ financial health, and our employees reflect that passion. At Conexus it’s about more than conducting a banking transaction, it’s about providing members with insightful content, tools, advice and products that help them look at their financial choices in new ways. We do this by keeping it simple and lending an ear to each member’s individual needs throughout Saskatchewan.
Our employees are authentic, bold, creative, and responsible. They are the reason we consistently deliver outstanding member experiences. They’re more than just individuals who come to work each day, each employee is a vital part of Conexus.
We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.
The bigger picture
We’re looking for a strategic, forward-thinking, results-driven person to come on board as our Director, Retail and Small Business Markets, preferably located in Regina, Saskatchewan. You will be responsible for leading and directing the retail and small business sales and service delivery to drive growth and achieve exceptional results that supports Conexus, our members and our communities. This includes identifying ways in which we can enhance our ability to improve sales processes and increase efficiencies to support our members overall financial well-being. Ultimately your leadership and guidance will be critical to driving growth and success within the retail and small business markets while ensuring alignment to organizational strategies and effectively leading change.
How you’ll be spending your time
- Coaching, empowering and leading a team of direct reports to maximize sales, member experience, business and community development, and operational performance
- Leading by example to encourage the sharing of ideas for improving sales processes that facilitate the teams ability to provide financial product sales and advice to consumer and small business members
- Assessing the performance of sales teams and provide recommendations for improvement while ensuring adherence to corporate policies
- Lead strategies to ensure member-centric, needs based services and advice are being provided that facilitate relationships built on trust
- Identifying and managing risks and opportunities while ensuring adherence to company policies and legislation
- Identifying opportunities for improvement of policies, processes and increased efficiencies that ultimately support the member experience
The way people describe you
- You have a deep understanding of the core business lines within the Credit Union system
- You are a driven individual who strives to grow the success of your team through continuous coaching and empowerment
- You promote and cultivate an environment that continually seeks and identifies areas to increase efficiencies
- You have extensive organizational awareness and the ability to drive change and growth that align to the overall corporate strategy
- You are considered a subject matter expert that is able to create a collaborative environment that supports a learning culture
- You are a trusted partner who is skilled at conflict resolution and crisis management
The experience you bring
- 10 years’ experience in progressively challenging financial industry positions
- 5 years’ formal people leadership experience
- CSI Moody’s Certificate in Commercial Credit (CICC)
- Relevant post-secondary education (e.g. business, risk)
What you get in return
Our team works tirelessly to ensure the financial success of each of our members. We think such dedication deserves recognition. That’s why we’re proud to offer some of the most competitive job perks of any employer around. Come, join our crew, and find out just how sweet the rewards can be:
- Competitive compensation and benefits package
- Industry leading work-life balance and rewards
- Formal and informal employee development
- Meaningful work that makes a real difference in our members’ lives
We are excited to consider candidates with combined academic, professional and volunteer experience unique to them. Research shows that many applicants only apply if they meet every qualification of the role and we encourage you to consider the roles that most closely align with your skillset and experience. As we value diverse backgrounds and experiences and are focused on meaningfully building inclusive and diverse workplaces, you may be the new team member we’ve been looking for! This opportunity closes on April 13, 2023 so apply now! If you have questions about this position, please email jobs@conexus.ca