Lending – Retail – Credit Union Careers

Relationship Advisor II

We are currently hiring for a full-time Relationship Advisor II to provide coverage for 18 months at our Nipawin service location. The Relationship Advisor II is accountable for the growth, development, and oversight of the lending and financial needs of our consumer and business members. Reporting to the Regional Manager, Retail Banking Services, this role is ideal for someone passionate about relationship building, small business support, and member service. Please note that this position is regionally based and will require travel.

In 2025, Prosperity Credit Union emerged as an economic force and community partner in rural Saskatchewan, born from the merger of three trusted credit unions: Cypress, Diamond North, and Prairie Centre. Built on a foundation of collaboration and community spirit, Prosperity Credit Union embodies the heart of rural Saskatchewan. With a deep understanding of the unique needs of our members, we are committed to delivering exceptional service and tailored financial solutions.

At Prosperity Credit Union, you’ll find a workplace that values innovation, connection, and a shared commitment to enriching the lives of our members and communities. Join us in shaping the future of financial services in rural Saskatchewan while building a career you can truly take pride in.

Join our team and play a pivotal role in driving business at Prosperity as you:

Lead with Purpose:
Inspire trust and confidence by embodying Prosperity Credit Union’s mission and values. Strengthen our presence in the community by promoting our strategic vision and building meaningful relationships with members, employees, and community stakeholders.

Drive Sales and Service Excellence:
Achieve growth targets by deepening relationships with new and existing members, identifying opportunities to expand portfolios, and applying ethical sales practices. Collaborate with internal teams and external partners to deliver tailored banking solutions across consumer, commercial, and small business segments.

Champion Member Relationships:
Manage and grow a diverse portfolio by proactively identifying member needs and providing comprehensive financial advice. Leverage member insights to deliver personalized service, increase retention, and drive long-term value.

Promote Community Engagement:
Actively represent Prosperity Credit Union in regional events and local networking opportunities. Build our reputation as a trusted partner while identifying new opportunities to support community development and business acquisition.

Foster a Collaborative Culture:
Work closely with the Manager of Regional Relationships and cross-functional teams to strengthen our sales and service culture. Promote shared goals and foster an environment of continuous learning and growth.

Manage Risk with Integrity:
Ensure all credit and deposit activities align with sound risk management principles. Uphold compliance with regulatory requirements, maintain accurate documentation, and safeguard member information through a strong understanding of operational policies and ethical standards.

Support Regulatory Compliance:
Stay informed of applicable legislation and compliance standards. Take action to ensure full adherence to policies including anti-money laundering regulations, privacy laws, and market code requirements.

Qualifications:

A post-secondary degree in Agriculture or Business will be a valuable asset;
A minimum of 4-6 years of job-related experience, preference given to candidates with previous lending experience and a demonstrated track record for success in the implementation and achievement of sales goals;
Passion for co-operative values and for involvement with the local community;
Exceptional interpersonal skills and demonstrated ability to build strong and respectful relationships with all parties including staff, peers, community, as well as current and potential business partners;
Strong decision making and organizational leadership skills with the ability to plan and manage resources;
Ability to make challenging decisions respectfully and effectively;
Exceptional verbal and written communication skills and ability to act as an effective spokesperson and ambassador for the Credit Union.

Perks and Benefits:

Comprehensive benefits package
Generous paid vacation and sick days to support employee health and well-being
Collaborative work environment
Generous matched pension plan
Planned retirement for targeted management and specialist positions
Paid days off for volunteering and professional development courses
Professional development incentive program
Preferred loan/deposit rates and service packages
Relocation bonuses and reimbursement for eligible employees
Staff and corporate events

Prosperity Credit Union is committed to inclusion, and we honor and celebrate everyone’s diverse experiences and perspectives. We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know if you need any accommodation so that you can bring your best self to the application process and beyond.

If you believe that you could be the next member of our team, please go to drivingruralprosperity.ca to apply. We thank everyone for their interest, however, only those selected for an interview will be contacted.

Relationship Advisor II

Prosperity Credit Union is currently hiring for a permanent, full-time Relationship Advisor II to support our Outlook service location. The Relationship Advisor II is accountable for the growth, development, and oversight of the lending and financial needs of our consumer and business members. Reporting to the Regional Manager, Retail Banking Services, this role is ideal for someone passionate about relationship building, small business support, and member service. Please note that this position is regionally based and will require travel.

Join our team and play a pivotal role in driving business at Prosperity as you:

Qualifications:

A post-secondary degree in Agriculture or Business will be a valuable asset;
A minimum of 4-6 years of job-related experience, preference given to candidates with previous lending experience and a demonstrated track record for success in the implementation and achievement of sales goals;
Passion for co-operative values and for involvement with the local community;
Exceptional interpersonal skills and demonstrated ability to build strong and respectful relationships with all parties including staff, peers, community, as well as current and potential business partners;
Strong decision making and organizational leadership skills with the ability to plan and manage resources;
Ability to make challenging decisions respectfully and effectively;
Exceptional verbal and written communication skills and ability to act as an effective spokesperson and ambassador for the Credit Union.

Perks and Benefits:

Comprehensive benefits package
Generous paid vacation and sick days to support employee health and well-being
Collaborative work environment
Generous matched pension plan
Planned retirement for targeted management and specialist positions
Paid days off for volunteering and professional development courses
Professional development incentive program
Preferred loan/deposit rates and service packages
Relocation bonuses and reimbursement for eligible employees
Staff and corporate events

Dealer Finance Relationship Advisor

Prosperity Credit Union is currently recruiting for a permanent, full-time Dealer Finance Relationship Advisor to support our Rosetown service location. Reporting to the Manager Dealer Finance, this position will assist in overseeing the Dealer Finance loan portfolio while building positive relationships with customers and providing exceptional service as a first point of contact. The successful candidate will be detail-oriented, thorough, and well-organized to ensure sound decision-making in the analysis and recommendation of Dealer Finance credit. This role will be required to work flexible hours, including rotational coverage for Saturday. Please note that this position is regionally based and will require travel.

Join our team and play a pivotal role in driving business at Prosperity as you:

Support the effective management of the Dealer Finance loan portfolio by working toward loan growth targets in alignment with the Credit Union’s corporate strategy. Conduct thorough financial analysis for vehicle loans, ensuring sound credit decisions across commercial, agricultural, and consumer lending sectors.
Analyze credit applications with attention to detail and accuracy, identifying opportunities and potential risks. Ensure all recommendations align with lending policies and procedures while maintaining the integrity of the Credit Union’s risk management practices.
Build and maintain trusted, long-term relationships with dealer partners to drive consistent business growth. Act as a key liaison between dealerships and the Credit Union, collaborating closely with partners and customers to develop credit solutions that align with each member’s needs.
Maintain clear, open, and effective two-way communication with internal teams and stakeholders. Work collaboratively to identify and implement optimal solutions for customers, contributing to a cohesive and member-focused lending process.
Identify and respond to problem accounts in accordance with established procedures. Serve as a corporate resource for financial recovery by managing delinquent accounts, guiding them through the resolution process while protecting the interests of the Credit Union and supporting the member experience.

Qualifications:

Lending experience in consumer, commercial, and agriculture preferred, but will consider a combination of education and experience
Agriculture industry knowledge and/or agriculture education is an asset
Experience interpreting financial statements
Strong analytical skills with attention to detail
Ability to prioritize work requirements to meet deadlines and work within time constraints
Excellent interpersonal, oral, and written communication skills with an aptitude for relationship-building
Ability to work both independently and as part of a team

Perks and Benefits:

Comprehensive benefits package
Generous paid vacation and sick days to support employee health and well-being
Collaborative work environment
Generous matched pension plan
Planned retirement for targeted management and specialist positions
Paid days off for volunteering and professional development courses
Professional development incentive program
Preferred loan/deposit rates and service packages
Relocation bonuses and reimbursement for eligible employees
Staff and corporate events

Community Branch Manager

Bulkley Valley Credit Union, serving over 14,500 members from Hazelton to Burns Lake, prides itself on employing empowered staff committed to delivering high quality personalized service.

This is an exciting opportunity for the right candidate to meet their career goals while balancing their lifestyle with the many amenities our community has to offer as can be seen at http://www.houston.ca.

If you want to join a dynamic management group dedicated to cooperative values and member service, this is the right career move for you. You will report to the Chief Operating Officer and under executive direction, you will manage the overall operation of a single branch and direct the utilization of staff, equipment and facilities. Using highly developed leadership skills and behaviours, plus a sound understanding of the financial services business, you will initiate action to improve growth/development of the branch loan and deposit portfolios; increase usage of other credit union services and service channels; pursue new businesses; set short/long term branch goals /objectives and manage all branch staff directly or through subordinate supervisor(s). Through effective deployment and development of staffing resources you will foster an environment that encourages staff engagement and delivery upon an Enhanced Service Commitment to our members. You will perform the duties and requirements of Branch Compliance Officer for Anti-Money Laundering / Counter Terrorist Financing Prevention & Detection. You will be a results-oriented professional with a commitment to furthering the reputation of the credit union within the community. Through active participation in select community events, projects and initiatives, you will become established as a leader within the local community.

The successful candidate will have a business degree or diploma and a minimum of five years of management experience in the financial industry or an equivalent combination of education and experience. This is an ideal opportunity for someone currently holding a supervisory or lending/account management position interested in gaining branch management experience.

To learn more about Bulkley Valley Credit Union, please visit our website at www.bvcu.com. We welcome applications from all interested applicants looking to further their career in a dynamic, supportive and team oriented environment.

Bulkley Valley Credit Union encourages all qualified persons to apply. However, only those who are being considered for an interview will be contacted.

Lending Services Supervisor

Reporting to the Manager of Lending Services, the Lending Services Supervisor is a member of the management team. They will ensure department needs are met through leadership, supervision and auditing, while maintaining a complex lending portfolio, including agriculture and commercial files. The incumbent has direct oversight of the Lending Administration team. The incumbent will ensure all activities are in compliance with sound business practices, legislation, regulations, policies and procedures.

The incumbent will primarily work out of the Quill Lake Branch and will be required to travel to our Kelvington and Jansen branches. They will also travel within and outside of our geographic trading area to meet our current and future members’ financial needs. At Accent Credit Union, we value our members, and take pride in building strong, lasting relationships. We love to see our members succeed both personally and professionally. Your expertise in this area will be considered an asset.

At Accent Credit Union, we take care of our employees. We offer a competitive compensation structure including; a generously matched Pension Contribution policy of 7-9%, paid vacation where the accrual calculation is tiered based on your years of service and paid sick leave, a variable compensation program, in addition to our company group benefit program. In addition, our employees are entitled to participate in our Wellness Program, Volunteer Program, and to have their birthday off work, each year!

Additional perks as an employee of Accent Credit Union include, staff account benefits including preferred lending and deposit rates. We observe Easter Monday and the National Day of Truth and Reconciliation as statutory holidays.

We would love to discuss this employment opportunity with you and invite your inquiries by phone or in person to learn more about this chance to join our Accent family!

Qualified applicants are invited to send their Cover Letter and Resume in confidence to hr@accentcu.ca by June 4, 2025 to:

Attn: Lacey Nicholls, Human Resources Administrator
Accent Credit Union
Box 520
Quill Lake, SK
S0A 3E0
306.383.1139

We appreciate the interest of all applicants; however, only those selected for interviews will be contacted.

MANAGER, RISK AND CREDIT SERVICES

THE POSITION: Saskatoon City Employees Credit Union is seeking a Manager, Risk and Credit Service to join our organization. The candidates must possess an aptitude for business development, risk assessment, and relationship building. The core function would be to lead and manage the lending services with respect to credit granting, including interviews, adjudication, collection, control and staffing. As Manager of Risk and Credit Services, the successful candidate would also be involved in recommending policy and developing procedures for the lending services department as well as assisting with other areas of the Credit Union. As Manager of Risk responsibilities extend to oversight of compliance support staff and enterprise risk. The Manager of Risk and Credit Services reports directly to the General Manager, attends board meetings and is expected to assume the responsibilities of the General Manager in their absence.

QUALIFICATIONS: A diploma or degree from a recognized post-secondary educational institute plus a minimum of 7 years’ experience in a senior lending position (credit union experience is a definite asset). Demonstrated comprehensive consumer lending knowledge and experience is essential as well as a working knowledge of commercial lending. The candidate must possess core management competencies of; general management, industry knowledge, strategic thinking, crisis management, effective and above average communication skills, prudence, reliability, problem solving, strong analytical, reasoning, and decision-making skills along with interpersonal and organizational abilities.
A proven ability to lead, guide and motivate employees; and build and maintain positive relationships with staff, management, board of directors and members. The ability to strategically utilize technology – experience with DNA and ProLender is a definite asset. An above average knowledge of credit union deposit and lending products to meet member needs is a necessity.

THE CREDIT UNION:

Saskatoon City Employees Credit Union currently serves 2046 members as Saskatchewan’s only closed bond Credit Union consisting of city employees, superannuates and their families. Assets as of March 31, 2025, are $86.5 Million with a loan portfolio of approximately $52.6 Million comprised of primarily consumer and residential mortgages.

COMPENSATION:

The salary will be commensurate with qualifications and experience. A very comprehensive benefit package is offered including up to a 7% matched superannuation.

Please submit your resume along with your expected salary by May 20, 2025 to:

Dennis Lozinsky
Saskatoon City Employees Credit Union
222 3rd Avenue North
Saskatoon, SK S7K 0J5
Phone: (306) 975-2925
Email: dlozinsky@scecu.com

We appreciate the interest of all applicants; however only those selected for consideration will be contacted.

Consumer Advisor

We’re looking for a Consumer Advisor to join our team! This position is integral to the function of our organization, playing a critical role in our retail and Indigenous Connections teams. This role will contribute to the success of our Indigenous Connection Strategy by engaging with First Nations through banking days, business opportunities, and new products. Success in this role requires a deep understanding of the market and the communities that we aim to support. The key responsibilities for this role include:

Provide advice to members and prospects on all aspects of consumer banking and work to ensure both our members and our organization are well represented.
- Preference will be given to those who speak Cree, Saulteaux, Ojibwe, Dene, or another Indigenous language.
Participate in Door-Step Banking Days in remote or underserved communities, making banking more approachable and convenient.
Develop and maintain a deposit and loan portfolio and develop long term relationships with First Nation members.
Provide individualized financial consulting services that help simplify the members life (including insurance services) and information to members on services and investment products offered through the Credit Union.
Ensure all deposit and loan activities are in compliance with relevant legislation, regulations, policies, and procedures.
Recognize and act upon business development opportunities that would be beneficial to the organization and its members as a whole.
Must have the ability to travel to and cover regionally as required.
- Innovation’s Travel Practice Guidelines will be followed.

Qualifications:

Have completed some post-secondary education plus 3-5 years job related experience; or an equivalent combination of education and experience.
Completion of the following courses would be considered an asset: Credit Union System, Introduction to Financial Planning, Consumer and Residential Mortgage Lending Course.
Proven business development, sales, and service skills. Strong communication skills with the ability to relate well to members and coworkers.
Commitment to grow Innovation Federal Credit Union business attained through demonstrated use of sales and service principles.
Detail-oriented and risk aware, contributing to the safeguarding of our company’s assets and reputation.
Proficient in digital literacy, including (but not limited to) critical thinking, problem solving and navigation using digital solutions.
Use and comfortability with a variety of Microsoft 365 applications (Excel, Teams, Viva, Power Automate, PowerBI).

ABOUT US

Hi! We’re Innovation Federal Credit Union. Our purpose is to simplify banking for all Canadians. We like to keep it simple. We have three values – Accountability, Integrity, and Respect – and we are constantly striving to improve our organization to make it better for you (our member and prospective employee)!

How are we different from other financial institutions? We’ve put in the work to become a federal credit union – just one of three in Canada – to secure the future of our organization and continue to grow across Canada. Made in Sask, Built for Canada!

We care about our communities and our impact – $1.1 million was given to local organizations last year who are making a difference! Nearly 22% of InnovationNation proudly identifies as part of a designated group, reflecting our strong commitment to fostering diversity and inclusion. We offer our full-time staff participation in our 7% employer-matched pension plan and extended health benefit plan from Day 1 (no waiting period!).

Innovation Federal Credit Union acknowledges that Indigenous peoples are the traditional guardians of this land that we call Canada. In Saskatchewan we are on treaty lands and these treaties serve to govern our relationships with Indigenous people. We are dedicated to ensuring that the spirit of Reconciliation and treaties are honored and respected.

Branch Business/Ag Advisor (Business & Agricultural Lender)

Do you have a passion for helping agriculture and business clients in our communities succeed? This is your opportunity to partner with some of our most diverse and dynamic members, delivering forward-thinking, personalized advice and tailored financial solutions to meet their goals.

As a Branch Business/Ag Advisor, your focus is on Synergy’s business and agriculture clients (“members”). Your portfolio consists of members with more complex needs who require innovative and creative lending and deposit solutions to support their operations. In this position, you will get to know the agriculture and commercial markets, cultivate strong relationships, and generate growth by acquiring new members to Synergy.

The ideal candidate will be ambitious, influential, and organized. You have broad lending experience with a desire to focus in the business and ag space. You will partner with ag and business members at the branch level, providing commercial, agricultural, and consumer lending advice as well as account, investment, and estate planning solutions. The role collaborates with the Business & Ag Financial Centre and the Wealth Team when required to meet the broader and more involved financial needs of these valued members.

You are responsible for:

Meeting with members to understand their business goals and advise on lending and other financial solutions,
Identifying opportunities to successfully meet members’ needs, planting seeds for future products and services, and following up in a timely manner,
Promoting retail products such as loans, mortgages, investments, mutual funds, credit cards, and account packages,
Granting credit and managing a portfolio of members,
Engaging in marketing and outreach activities to deepen existing relationships and proactively seek out new business opportunities and new members to grow the business,
Collaborating with internal teams to deliver strong results for clients, and
Completing activities aligned with legislation and Synergy’s policies and procedures.

Your Experience:

You have a related post-secondary education (i.e., a Diploma or Degree) with seven years of related experience,
You are competent in all areas of Consumer, Business and Agricultural lending,
Previous experience in sales while working with goals, strong closing and referral techniques, and pipeline development,
Strong relationship and business development skills conducive to creating and maintaining a sales pipeline,
Mutual Fund Accreditation or successful completion of accreditation within 3 months of hire.

*Even if you don’t meet every requirement, we encourage you to apply. There may be an opportunity to develop into the full expectations of the role. We’re committed to supporting your ongoing learning and development.

Submit your cover letter and resume to careers@synergycu.ca by end of day on Wednesday, March 19^th, referencing competition #252501 in the subject line.

More details:

Term: Permanent, full-time
Hours: Currently Monday to Friday, 8:30 a.m. to 5:00 p.m. Must have the flexibility to work outside regular hours for travel, events, and member meetings.
Location: The role is based out of Neilburg and will be required to travel to Marsden as required. Travel is a requirement; successful candidate must have access to reliable transportation.

What do we offer?

Preferred rates on our products and services
Benefits and Pension
Competitive salary
Investment in your professional development
Community involvement and volunteer opportunities

A little more about us:

Synergy Credit Union is a people-inspired credit union with ambitious goals. We endeavour to deliver amazing financial experiences, earn customers’ (members’) trust, grow our relationships, and build sustainable communities.

We exist to help our members achieve their financial goals by understanding their needs and delivering exceptional service in modern, convenient, and secure ways. We empower our members by sharing our experience and tools, so they can make robust plans through each stage of life.

We also live in the communities we serve. This matters to us. We invest locally by offering sponsorships, donations, and scholarships, and through volunteerism. We connect with groups looking to improve overall financial literacy by providing presentations and tailoring them for educational opportunities – for families, schools, youth groups – you name it. We are proud to serve more than 27,000 members and have reached over $2.5 billion in assets.

We were named one of Saskatchewan’s Top Employers for the 8th consecutive year. This reflects our workplace culture and commitment to building relationships beyond banking with our members, and our team.

Synergy operates on the lands referred to as Treaty 6 Territory, which encompasses the unceded lands of Indigenous Nations and Peoples, including the Plains Cree, Woodland Cree, Saulteaux, Nakota, Dene, and Metis.

We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.

Synergy aspires to have a workforce that is representative of the diversity of our country and encourages applications from everyone.

Find out more about us! https://www.youtube.com/user/SynergyCreditUnion

www.synergycu.ca

Senior Lending Officer

Position Overview: We are seeking a highly experienced Senior Lending Officer to join our dynamic team. The ideal candidate will have a strong background in lending, credit analysis, and relationship management. As a Senior Lending Officer, you will be responsible for managing a portfolio of clients, driving loan origination, and ensuring the timely and accurate processing of lending applications. You will also provide leadership and mentoring to junior lending staff and collaborate across departments to meet the organization’s growth goals.

Key Responsibilities:

Participate in loan origination, structuring, and approval processes for a variety of lending products.
Manage a portfolio of clients, ensuring high levels of customer satisfaction and retention.
Assess client financial conditions and recommend appropriate lending solutions.
Conduct thorough credit analysis, risk assessments, and due diligence on loan applications.
Ensure compliance with regulatory guidelines, company policies, and industry standards throughout the loan process.
Provide expert guidance and leadership to junior lending officers and support teams.
Develop and maintain relationships with clients, business partners, and industry stakeholders.
Collaborate with internal teams to facilitate smooth loan processing.
Assist in setting and achieving departmental goals, driving overall business growth.

Qualifications:

Bachelor’s degree in finance, Business, Economics, or a related field-not necessary but preferred.
Minimum of 7+ years of experience in lending, preferably with a focus on commercial, agriculture, personal, or mortgage lending.
Strong understanding of credit analysis, financial statement review, and loan structuring.
Proven experience in managing a portfolio and maintaining client relationships.
Excellent communication, negotiation, and interpersonal skills.
Ability to lead teams, mentor junior staff, and collaborate effectively with cross-functional departments.
In-depth knowledge of lending regulations, industry standards, and compliance requirements.
Strong problem-solving skills and attention to detail.

Preferred Skills:

Experience working with a diverse range of lending products and client segments.
Familiarity with loan software and customer relationship management tools.
Advanced proficiency in Microsoft Office Suite, especially Excel.
Ability to thrive in a fast-paced, results-driven environment.

Compensation:

Competitive salary based on experience.
Performance-based incentives.
Comprehensive benefits package including health, dental, vision, and retirement plans.

How to Apply: If you are an experienced lending professional ready to take on a senior role with significant responsibility and opportunities for growth, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience to pam.ristau@sandhillscu.com.

Sandhills Credit Union is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.

Application Deadline: March 14, 2025.

Manager, Service

At Conexus, we are focused on supporting our members with their needs of today, while also helping them work towards their goals for the future. It’s more than conducting a banking transaction, it’s about providing our members with insightful content, tools, expert advice, and a full suite of products to empower them and inspire confidence in their financial decision-making. We prioritize growth and efficiency and are champions of every members success for a thriving Saskatchewan. We do this by lending an ear to each member’s unique needs throughout Saskatchewan, ensuring personalized solutions.

Our employees are curious, courageous, confident and committed. They are the reason we consistently deliver outstanding member experiences. They’re more than just individuals who come to work each day, each employee is a vital part of Conexus.

We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.

The bigger picture

We’re looking for a dynamic and business-minded individual to come on board as our Manager, Service within our Member Contact Centre in Regina. You will be responsible for leading a group of inbound team leaders to support and provide the delivery of services to meet our members needs through a virtual channel.

How you’ll be spending your time

Leading and coaching a team of direct reports to maximize operations performance and member experience
Ensuring your team delivers financial service solutions that comply with both industry and operational policies, compliance requirements and legislation, while working towards strategic objectives
Building and maintaining relationships with internal partners and external providers
Promoting an environment that continually seeks and identifies opportunities for improvements
Contributing to the development of the team business plan, supporting the development of the department business plan, and executing strategies to meet organizational goals

The way people describe you

You are comfortable leading others, and are passionate about empowering your team
You are an excellent communicator who develops, fosters, and retains strong relationships with all business lines
You listen with patience, and take time to see challenges from all perspectives
You are a strategic thinker who looks for solutions in unexpected places
You are a team player, who loves to collaborate and cultivate strong relationships
You act with integrity and honesty in everything you do
You are open-minded, approachable, and nurturing to your team
You are innovative by nature, and willing to explore new ideas to achieve desired outcomes
You are proactive and results-driven

The experience you bring

3 to 5 years of formal leadership experience
Relevant post-secondary education
Knowledge and experience to coach retail and small business Contact Centre leadership teams
Experience with managing telephony platforms or inbound call center’s

Salary Range:

$86,250 – $123,220 with 15% Short Term Incentive Target

Benefits and Perks

The success of our members relies heavily on the performance and accomplishments of our employees. That’s why we prioritize offering our team a variety of perks and benefits designed to support their success and well-being both at work and in their personal lives. Some of these additional benefits may include, but are not limited to:

Preferred rates for all your banking needs helping to make life more affordable.
Generous vacation benefits with additional paid days off giving you time to spend on what’s most important to you.
Competitive benefit package options covering off all aspects of personal wellness.
7% pension matching after one year of employment to support you towards retirement.

We are excited to welcome candidates who bring a blend of academic, professional and volunteer experience that sets them apart. Research shows that many applicants tend to apply only when they meet every qualification of the role. However, we encourage you to explore opportunities that closely match your skillset and experience. We truly value diverse backgrounds and varied experiences, as we are dedicated to creating inclusive and diverse workplaces. You might just be the ideal addition to our team that we’ve been searching for! This opportunity closes on March 9, 2025 so apply now! If you have questions about this position, please contact Toni Demorest at jobs@conexus.ca.