Occupation Types: Lending – Retail

AVP, Alternate Channel Delivery

Together, Let’s Do Great Things!

Join the largest financial institution on Vancouver Island, the Gulf and Discovery islands and North Central BC as AVP, Alternate Channel Delivery leading multi-channel teams to drive sales and deliver exceptional digital and virtual member experiences. This role provides strategic leadership to advance member experience, ensure cohesive service delivery, and support sustainable growth and member trust.

This opportunity offers the ability to work remotely from anywhere in British Columbia.

What’s the role?

As the AVP, Alternate Channel Delivery you are responsible for providing strategic and operational leadership across the division’s digital, virtual, and alternative delivery channels. This role leads integrated, multi-channel teams accountable for driving measurable business and member outcomes – advancing member experience, strengthening sales performance, and ensuring service quality and operational effectiveness. With a system-wide perspective, the AVP, Alternate Channel Delivery aligns high-volume and advisory-led channels, anticipates emerging risks and trends, and ensures delivery channels operate as a cohesive part of the broader Personal Banking ecosystem – supporting sustainable growth, organizational capacity, and Coastal Community’s purpose of improving financial health.

Your duties will include:

  • Assists the SVP, Personal Banking in developing corporate strategies and policies aligned with the Credit Union’s vision and goals.
  • Accountable for developing, implementing, and monitoring annual operating plans, budgets, and resource allocation, including FTE planning.
  • Provides strategic oversight and leadership on corporate projects and initiatives impacting Personal Banking delivery channels.
  • Leads and develops management teams across Virtual Banking & Acquisition, including coaching, performance management, and succession planning.
  • Builds an inclusive, high-performing culture that fosters collaboration, innovation, and employee engagement.
  • Drives achievement of sales targets and member satisfaction across digital, virtual, and alternative channels.
  • Monitors performance metrics and coaches teams to optimize sales effectiveness and service excellence.
  • Ensures efficient, compliant, and high-quality day-to-day operations across all delivery channels.
  • Identifies opportunities for business growth and channel expansion, ensuring alignment with evolving member needs and market trends.

What are we looking for?

  • Bachelor’s degree in business, finance, or related field required; Master’s degree preferred.

Ideally, you are a flexible, collaborative team player with:

  • Minimum of seven (7) years of progressive experience in the financial services industry or relevant field, including at least five (5) years in a leadership role.
  • Demonstrated ability to manage complex business operations, lead teams effectively, and deliver on strategic objectives.
  • Experience managing a diversified loan and deposit portfolio and successfully developing business.
  • Advanced understanding of credit union operations, principles, and values.
  • Solid understanding of the competitive environment in the financial marketplace, and local communities.

Who are we?

Established in 1946, Coastal Community Credit Union puts people’s needs first and invests in communities across Vancouver Island, the Discovery and Gulf Islands, and in North Central BC.  We’re proud of the legacy we’ve built and the things that make us who we are:

  • We’re 100% member-owned, with all decisions made locally—right here in BC.
  • We’re a growing organization with $5.6 billion in assets under management.
  • Coastal Community helps improve the financial health of over 110,000 members as well as insurance and wealth clients through our 32 branches, 19 insurance offices, our business centres, plus our wide range of online and digital services.
  • We believe in making meaningful contributions to the communities we call home through grants, education awards, sponsorships, and fundraising.

At Coastal Community we are dedicated to serving our local community by prioritizing diversity, equality, inclusion, and supporting a sense of belonging for all. We value every individual’s unique experience and perspective. As a result, we empower individuals to achieve their financial goals, enrich lives, and build healthier communities.

Embarking on a journey with Coastal Community means joining an exceptional team, engaging in meaningful work, and enjoying fulfilling experiences along the way. We take pride in offering a comprehensive total rewards package and a workplace culture that’s second to none. This includes a commitment to work/life balance, a substantial extended benefits package, an impressive 11.75% employer-paid RRSP contribution, investments in your education and training, banking perks, and so much more! Join us and be part of a community that values your growth and success!

Career Band Range (Annual Salary) – $92,700 – $137,579.00

The posted salary range is designed to reflect a broad career band, encompassing a variety of roles within our organization and serves as a general guideline. Your final compensation will be tailored to your unique skills, experience, and the responsibilities of the role.

If this role resonates with your passion and skills, we would love to hear from you!

Lending Service Representative

Are you committed to helping others while working to grow and develop your own career path? Do you want to work with a great team who is here to support you every step of the way? Are you an energetic team member who is confident in consumer and agricultural lending? We might be biased but we think Radius would be a GREAT place for you to work!

The Opportunity:

We are seeking an experienced, full-time Lending Service Representative to be based out of our Torquay Branch, with the possibility of serving additional branches.  Reporting to the Regional Manager, responsibilities include interviewing members and potential members, analyzing loan applications, granting and/or recommending consumer, agricultural and commercial loans and mortgages and ensuring compliance with relevant legislation, regulations, policies, and procedures. The position is also responsible for cross selling the full range of Credit Union products.

The ideal candidate will possess the following qualifications:

  • 2-4+ years of experience in consumer, agricultural, and/or commercial lending.
  • One year of related post-secondary education. (a combination of education and experience will be considered)
  • Ability to interpret complex member financial information, assess risk and determine product/service opportunities.
  • Proven success working in a client (member) service and goal-oriented environment.
  • Highly motivated with excellent interpersonal, communication, and time management skills.
  • A demonstrated commitment to ongoing professional development.

 

The Incentives:

  • Competitive compensation plan, including Variable Incentive Pay
  • Comprehensive benefits package, plus a 7% matched pension
  • Career Development & Advancement Opportunities
  • Work/Life balance with paid vacation, sick leave and family leave

 

About our Credit Union: 

Radius Credit Union is a rural based community focused credit union with eight (8) branches, assets over $634 million and nearly 60 employees serving 5900 members. Radius Credit Union builds relationships by providing financial solutions and supporting its communities.  Employee engagement is valued and there are many opportunities for growth for career-minded individuals. Our organization has branches in Avonlea, Ceylon, Earl Grey, Ogema, Pangman, Radville, Tribune and Torquay.

 

The Community:

Torquay is a small community of just over 250 residents, located a short 25-minute drive from the city of Estevan. The community offers a public library, playschool program, community club, post office and a hockey arena which is a hub of activity all winter long. Local students are bussed to the nearby communities of Estevan or Oungre for schooling. Torquay is conveniently located just a short drive from Rafferty Dam for fishing and boating, in close proximity to two regional parks including Oungre Park for camping and swimming and Mainprize park which boasts a beautiful 18-hole golf course, as well as all the “city” amenities in Estevan.

 

If you are interested in becoming a part of our team, please submit your resume, in confidence, on or before July 3, 2026, via email or mail to:


Radius Credit Union
Box 339
Ogema, SK S0C 1Y0
Attn: Michelle Leonard, HR & Marketing Coordinator
michelle.leonard@radiuscu.com

 

We appreciate the interest of all applicants; however, only those under consideration will be contacted. This posting will remain open until the vacancy is filled.

Experienced Loans Officer

At Accent Credit Union, relationships drive everything we do. As a Loan Officer, you will serve as a trusted advisor to our members, delivering expert lending guidance across agricultural, commercial and consumer portfolios with a range of complexity. This role offers autonomy, portfolio ownership, and the opportunity to directly impact the success of local members including businesses and producers. If you are an experienced lender who values sound risk management, relationship-building, and community involvement, this is an opportunity to grow your career within a supportive, team-oriented environment.

You have a desire to learn and bring with you an in-depth understanding of lending practices and procedures. The ideal candidate will have years of service in the credit union system, and a minimum of three to five years as a lender. Skilled in balancing growth with disciplined risk management. You will be responsible to mitigate the risk of default. When required you will initiate action to collect on delinquent loans, as necessary.

Building relationships is important. In fact, it is essential to our business. Another key element of the Loans Officer role is to foster new and existing relationships which will lead to growth of your credit portfolio. You will regularly visit and maintain contact with your current and potential members. Cold calls or visiting a potential member for the first time to take those initial steps in fostering a relationship is not a worry for you.

The right candidate may choose the branch they would like to work in. As such, you will have many opportunities for development and growth. Your success is important to us, and you will be supported throughout orientation and beyond. From time to time, you may be required to travel within and outside of our trading area and to other branches. You will be part of a strong team, working together to meet the members’ and organization’s goals!

At Accent Credit Union, we take care of our people. We value you, and back this up by ensuring you receive fair and competitive compensation. In addition to cash compensation, you will be enrolled in our company group benefit program, where benefits are 100% employer paid. When you are eligible you will join our pension program and will have matched contributions of 7%-9% of regular earnings, based on your years of service with Accent Credit Union. Immediately upon employment, you will be included in our Wellness Program. We love to celebrate you, and there is no better way to do this than by giving you a ‘Gift’ on your birthday, of the day off – with pay!

It might seem like it can’t get much better, but you will also have access to our employee account benefits. This includes staff accounts, and preferred employee loan and deposit rates. We also observe Easter Monday and the National Day of Truth and Reconciliation as statutory holidays. We have a tiered vacation policy, which allows your vacation entitlement to increase each year when you meet eligibility.

This is more than a lending role — it’s an opportunity to build lasting relationships, support local economic growth, and be part of a tight-knit team that values professional development and long-term success.

Qualified applicants are invited to submit their resume and cover letter in confidence by June 30, 2026, to:
Lacey Nicholls – Human Resources Administrator
Quill Lake Branch – Box 520, 78 Main St., Quill Lake, SK, S0A 3E0 hr@accentcu.ca

We appreciate the interest of all applicants; however, only those selected for interviews will be contacted.

Mobile Mortgage Specialist

Apply by May 12, 2026

Annual Salary: Approx. $90,000+
*Compensation structure is a commission-based salary with greater earning potential. The MMS will receive a re-earnable draw of $50,000 annually (paid out on a biweekly basis) with additional commissions paid out on top of that on a monthly basis!

We’re looking for a Mobile Mortgage Specialist to join our team! This position is integral to the function of our organization, playing a critical role in our consumer advice team. The key responsibilities for this role include:

  • Craft and implement comprehensive mortgage acquisition strategies aligned with our member needs.
  • Develop solutions and make recommendations based on an understanding of the members’ needs and business strategy.
  • Be an independent, self-managed professional who enjoys developing new business in a fast-paced, competitive market.
  • Leverage existing relationships to demonstrate a strong understanding of the market and be able to translate those relationships into results.
  • Grow your network and create lasting connections with realtors, brokers, and others who will refer opportunities back to you.
  • Foster community interaction and engagement through effective communication and relationship-building.
  • Have the flexibility to meet your member’s lifestyle when and where it is convenient for them.
  • Utilize digital solutions to create efficiencies, simplify members’ banking needs, and enhance the member experience.

Qualifications

  • Two years’ mortgage lending experience and/or three years’ consumer lending and underwriting (or an equivalent combination of education and experience).
  • Completion of some post-secondary education in Commerce, Business Administration, or a related discipline is preferred but not required.
  • Excellent customer service and attention to detail skills to guide members through the mortgage process, addressing inquiries, explaining options, and ensuring satisfaction. Building trust and rapport is essential.
  • Ability to analyze financial data, credit reports, and property values in order to evaluate eligibility, risk factors, and affordability.
  • Detail-oriented and risk aware, contributing to the safeguarding of our company’s assets and reputation.
  • Proficient in digital literacy, including (but not limited to) critical thinking, problem solving and navigation using digital solutions.
  • Use and comfortability with a variety of Microsoft 365 applications (Excel, Teams, Viva, Power Automate, Power BI, Copilot).

About Us

Hi! We’re Innovation Federal Credit Union. Our purpose is to simplify banking for all Canadians. We like to keep it simple. We have three values – Accountability, Integrity, and Respect – and we are constantly striving to improve our organization to make it better for you (our member and prospective employee)!

How are we different from other Credit Unions? We’ve put in the work to become a federal credit union – just one of three in Canada – to secure the future of our organization and continue to grow across Canada. We are proudly rooted in Saskatchewan, but our vision is national, or as we like to say, “Made in Sask, Built for Canada”.

What sets us apart:

  • Commitment to Community: $1.1 million was given to local organizations last year who are making a difference
  • Strong focus on Diversity and Inclusion: Nearly 22% of InnovationNation proudly identifies as part of a designated group, reflecting our strong commitment to fostering a diverse workplace
  • Benefits that start when you do: Our full-time staff participate in a 7% employer-matched pension plan, extended health benefits, employee and family assistance program, and a staff loan rate. These benefits all start on Day 1 of employment, no waiting period!

 

In the spirit of Truth and Reconciliation, we acknowledge that we are on the traditional territories of the many First Nations, Métis, and Inuit who have graced these lands for millennia.

We are privileged to live on, work on and enjoy the benefits of these lands, now known as Canada.

Manager Commercial & Credit Operations

Bulkley Valley Credit Union, serving over 16,000 members from Hazelton to Burns Lake, prides itself on employing empowered staff committed to delivering high quality personalized service. This is an exciting opportunity for the right candidate to meet their career goals while balancing their lifestyle with the many amenities our community and the Bulkley Valley has to offer.

If you want to join a dynamic management group dedicated to cooperative values and member service, this is the right career move for you. You will report directly to the Chief Operating Officer and, as a member of the management team, you will provide strategic leadership and operational oversight for the processes and frameworks that support retail and commercial lending activities, credit risk management, and collections. You will play a key part in shaping corporate strategies and policies, establishing both short and long‑term objectives, and developing programs that enhance the effectiveness of retail and commercial credit operations. You will oversee the commercial and retail credit portfolios, ensuring an appropriate balance between prudent risk management and sustainable portfolio growth.

Core responsibilities include developing and implementing credit‑granting policies and procedures, supporting the creation of new lending products and services, preparing loan‑related reporting, and reviewing internal and external audit findings. You will lead centralized collection activities and ensure all credit and collection practices comply with legislation, regulations, and sound business standards. You will proactively identify emerging risks, ensure robust processes are in place to manage credit and delinquency risk, and exercise delegated lending approval authority. You will also cultivate relationships with community and commercial stakeholders to support business development and portfolio expansion.

You will provide leadership, coaching, and direction to the commercial and collections teams, fostering a culture aligned with BVCU’s Enhanced Service Commitment. This includes promoting professional, efficient support to branches, maintaining strong internal relationships, and modeling high standards of service and professionalism.

In the absence of the Manager, Member Experience, this role provides back‑up leadership support to ensure continuity of service and operations.

 

Qualifications

The successful candidate will have a minimum of a secondary school diploma plus 5-7 years of management experience in the financial services industry, preferably with a credit union. This background will bring 7-9 years of in-depth knowledge in the areas of retail and commercial lending. An individual with experience plus education and/or training may also be considered.

Bulkley Valley Credit Union has a competitive compensation package including an attractive base salary and an excellent benefit and pension package.

To learn more about Bulkley Valley Credit Union, please visit our website at www.bvcu.com. We welcome applications from all interested applicants looking to further their career in a dynamic, supportive and team oriented environment.

Qualified applicants can apply through our webpage at https://can232.dayforcehcm.com/CandidatePortal/en-US/bulkleyvalley/Posting.

Bulkley Valley Credit Union encourages all qualified persons to apply. However, only those who are being considered for an interview will be contacted.

Business Relationship Advisor

At Crossroads Credit Union, we’re building financial confidence — one life‑changing conversation at a time. Our strategy is grounded in advice‑based service, meaningful relationships, and a belief that members deserve more than transactions; they deserve a trusted partner at every crossroads.

We’re looking for a Business Relationship Advisor who is energized by complexity, curious about member needs, and committed to building long‑term relationships that help business and agricultural members succeed in any direction they choose.

What You’ll Do

  • You’ll manage a complex portfolio of business and agricultural members, acting as a trusted advisor who understands their goals, anticipates their needs, and helps them navigate decisions with clarity and confidence.
  • Build real, lasting connections with business and agricultural members. Genuine relationships based on trust, care, and real conversations. Be there to help them grow, tackle challenges, and celebrate wins at every turn.
  • Lead meaningful, advice‑based conversations that reduce complexity and support confident decision‑making
  • Own the performance, health, and growth of your portfolio — balancing member value, profitability, and risk
  • Proactively recommend solutions aligned to member goals, including lending, deposits, and other financial services
  • Stay curious and informed about industry, economic, and market trends to better serve members
  • Collaborate across teams to deliver seamless, relationship‑driven experiences
  • Represent Crossroads in the community, living our cooperative values every day

This role offers flexibility to work remotely across Crossroads Country, meeting members where and how they need us most

Who You Are

You’re someone who:

  • Puts members at the centre and believes great advice starts with great questions
  • Takes ownership and follows things through
  • Enjoys collaboration and solving complex problems together
  • Values efficient execution that creates more space for relationships
  • Is energized by learning, curiosity, and continuous improvement

These behaviours reflect how we deliver the Crossroads difference.

What You Bring

  • 7–10 years of progressive experience in business banking or relationship‑based financial services
  • Post‑secondary education in agriculture, finance, accounting, commerce, business administration, or equivalent experience
  • Strong relationship management, financial acumen, and community connection

Why Crossroads

At Crossroads Credit Union, we’re building something bigger than banking.

Our purpose is simple and powerful: life‑changing conversations, one member at a time. Everything we do — our strategy, our roles, our investments — is grounded in helping people build financial confidence to succeed in any direction they choose.

What makes Crossroads different is how we do that.

We believe in relationships, not transactions. We intentionally design our work, tools, and technology to create space for meaningful conversations. We invest in advice‑based service because confidence does not come from products alone. It comes from being understood, supported, and guided through complex financial decisions with clarity and care.

We are deeply rooted in Crossroads Country, a cooperative, prairie‑based community where people look out for one another through every season. Our members are owners, our community’s matter, and our success is measured not just by growth, but by trust, belonging, and long‑term impact.

For our people, this means:

  • Clear purpose and alignment so you understand why your role exists and how it contributes
  • Ownership and trust to make decisions that are right for the member
  • Continuous learning that builds confidence, curiosity, and capability over time
  • A culture that values people, relationships, and doing what matters most

At Crossroads, you are not just filling a role. You are helping members feel confident in the choices they make, supported in the direction they take, and proud of the cooperative they belong to.

That is why Crossroads is a direction worth choosing.

Crossroads Credit Union was founded on understanding the real needs of our member-owners, this has been at our core, so our purpose and our value proposition have been developed based on our member-owners voice.  Our members are the center and their needs drive everything we do.  We want to help our members make decisions at each of their personal and financial “CROSSROADS” and help them chapter by chapter.

The Business Relationship Advisor is accountable for the overall management of a sizable portfolio of business (agricultural and commercial) accounts that exhibit a high/acute degree of complexity and value to Crossroads Credit Union. The focus of the position will be on member relationship activities, cross-sell, up-sell, and retention of existing business members and on qualifying and converting new members and prospects and deposit gathering.

Some of the key responsibility areas are to actively monitor and manage the profitability of business relationship with members with the intent of building a long-term mutually beneficial relationship by fully understanding the goals, objectives, and status of the member’s business(es).  We would also expect you to use an excellent degree of financial, industry knowledge and expertise to proactively assess and anticipate member’s needs to suggest and recommend and/or propose products/solutions to meet those needs and the member’s broader business objectives. You should be able to ensure that the member continues to be aware of the benefits of using these products, as well as new products available to them. You will need to continuously update your knowledge on new products that may be of value to members. You would be required to minimize loan risks through diligent, timely and proactive financial reviews and awareness of changing economic/marketplace influences and applicable industry trends/data.

We pledge to know our members better than anyone else to provide the best possible service and advice.  We achieve this through developing meaningful relationships.  We want to ensure our member-owners’ financial lives are better because they entrusted us.

Building relationships with members, this position will allow the successful candidate to work remotely in all our regions as the business needs of our members may require.

To be considered for this role, we are looking for someone with:

Experience

  • Minimum 7 – 10 years progressive experience in sales/service and managing a diverse portfolio in a business banking environment

Education

  • Post-secondary education in agriculture, accounting, finance, commerce, business administration, or equivalent work experience

Skills

  • Works collaboratively with peers and colleagues throughout the delivery system by sharing best practices and learning’s, where appropriate
  • Participate and be involved in community activities or events, promoting Crossroads Credit Union and demonstrating the company values

Does it sound like we’re describing you?  If you are not already with us in Crossroads Country, then you need to join us! To us Crossroads Country is not just a place, it’s a feeling.   A close-knit community of people, regardless of physical location, who through all seasons are united by prairie values.  It’s about grassroots, hometowns, and cooperation.   This feeling of belonging to a family that is always willing to lend a helping hand is part of what makes Crossroads a direction worth choosing.

At Crossroads Credit Union, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, medical/dental/vision plan, and one of the best matching pension plans, we will provide you with perks, including:

  • Vacation that increases beyond legislated requirements
  • Wellness program
  • Work / Life Balance
  • Flex Time
  • Sick Leave – Duty of Care
  • Volunteer Time
  • Training & development
  • Education Day / Paid Education
  • Credit unions perks / free accounts
  • Service awards and recognition
  • Crossroads Clothing
  • Annual bonus based on your results
We thank all applicants for their interest; however, only those selected for an interview will be contacted
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