Occupation Types: Lending – Retail

Financial Services Officer/Representative (Member Services and/or Lending Departments) Open to Full Time or Part-Time

The role supports the corporate vision of sales & service excellence by providing a high level of member service, administrative data entry, balancing of accounting support tasks. Fosters business development through service excellence and product knowledge; act as point of first contact for members.

Member Service Representative

Sells and processes member banking needs (deposits and withdrawals, front line transactions); open/close personal accounts. Recognizes member needs and promote lending & deposit services and refer more complex requests to respective staff professionals.

Sells and prepares documentation for Registered products, Term Deposits and other investment products not requiring a mutual funds license.

Daily balancing of transactions- outgoing cheques, transactions, and cash.

Lending Administration (Optional) 

Complete and process required documentation for credit related products- consumer loans, lines of credit, and residential mortgages.

Provide support to lending function by: disbursing loan proceeds, posting loan-related transactions, auditing loan input & documents, making member appointments, administering the overdraft reports, extracting and providing loan-related information to members, processing and recording loan payments and changes to member files, calculating and preparing mortgage and personal loan pay-outs,

Assist with the Loans Department with lending and wealth functions by preparing letters, other documentation and making follow up calls on behalf of lenders and the Manager, Lending & Wealth.

Liaise with title insurance company; complete monthly reconciliation and remittance of creditor insurance; liaise with notaries and solicitors regarding mortgage funding and discharges.

Provide credit information about members to authorized organizations; obtain credit information on applicants through credit bureau searches.

Search liens; lodge, renew and discharge registrations of collateral; complete property tax searches.

Senior Agricultural/Commercial Lender (BRA III)

Diamond North Credit Union is currently recruiting for a Senior Agricultural/Commercial Lender for the position of Business Relationship Advisor III.

The Business Relationship Advisor III is accountable for the growth, development, and oversight of the lending and financial needs of a number of relationship managed members. This portfolio consists primarily of a variety of agriculture and commercial members whose needs are complex and require innovative and creative solutions to support their operations. The Business Relationship Advisor III’s primary accountability is to generate growth through the acquisition of new members, deepen member relationships, and to know the agriculture and commercial market to develop new and valuable opportunities for the Credit Union. Finally, the Business Relationship Advisor III will deliver results through partnership with a variety of Credit Union departments and partners by maintaining referral relationships with personal, commercial, and wealth partners when broader or more complex financial needs are required. Given that the Business Relationship Manager III’s members reside and operate throughout the Credit Union’s region, travel is a definite requirement.

Diamond North Credit Union is a progressive, member-owned financial institution located in northeast Saskatchewan. Our team of dedicated staff focuses on developing relationships and providing unparalleled service to all of our members and our communities. We offer a competitive compensation package which includes health and dental benefits, plus an employee deposit and loan program, and are proud to match your superannuation contribution up to 7%. Diamond North Credit Union offers an environment that empowers our employees to continuously learn and thrive.

If you believe that you could be the next member of our team, please forward a cover letter, resume and work-related references to humanresources@diamondnorthcu.com no later than 12pm on Friday, April 2, 2021. We thank everyone for their interest, however, only those selected for an interview will be contacted.

Contact Centre Advisor

A view of SASCU's Uptown building, which includes its Contact Centre.
A view of SASCU’s Uptown building, which includes its Contact Centre.

This is a great opportunity to join a growing and enthusiastic team!

Create your future at SASCU. We invite you to be part of a team where you can feel good about the work you do and the positive impact you will have in the communities we serve in the Shuswap. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism (not to mention fun)! Add in a competitive salary, and perks such as our employee incentive plan, reduced banking fees, and spectacular natural scenery, and you’ll see why SASCU is an award-winning employer.

As a Contact Centre Advisor, you will build deep relationships with members, first by seeking to understand what is important to them, and then by providing customized, advice-driven solutions that will guide them on their financial journey. This position requires a high level of interpersonal skills to engage members and provide service delivery through contact channels.

 

What you’ll do:

  •  Advise members on a full range of deposit and investment products and services (including new accounts, cards, term deposits, and registered products) for an assigned portfolio.
  • Advise members on personal and small business lending products and services (including mortgages, personal loans, lines of credit, credit card application, and associated insurance products).
  • Interview loan applicants, analyze their finances, and make recommendations.
  • Service and manage estate accounts within an assigned portfolio.
  • Partner with other SASCU department specialists to provide comprehensive advice to the member.
  • Undertake assigned administrative duties including regular and ad hoc reporting, audits, and preparing routing correspondence.
  • Provide support to Contact Centre Specialists as required.

 

What you’ll bring:

  •  One year of post-secondary education or equivalent, plus 2-4 years financial services experience with demonstrated sales skills.
  • Excellent interpersonal skills, including written and telephone communication.
  • Strong problem-solving and analytical ability.
  • Proficiency with technology including Microsoft Office and Customer Relationship Management software.
  • Commitment to continuous learning and self-development.

 

This position is full-time, working five days per week within the business hours of SASCU’s Contact Centre. It an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know!

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and over $900 million in assets. Learn more at www.sascu.com

 

A note on COVID-19:

Additional safety precautions have been put in place to protect SASCU staff and the public. More details can be found here: sascu.com/covid-19-response. Further information will be provided later in the recruitment process.

 

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Lending Services Officer

LENDING SERVICES OFFICER

NORTH VALLEY CREDIT UNION

THE POSITION:

Due to a recent opening in our lending department, North Valley Credit Union is seeking the services of a qualified Loans Officer. The successful candidate will report directly to the Loans Manager.  Responsibilities will include duties typically associated with the lending function such as interviewing members, monitoring portfolio performance and focusing on growth opportunities. Those applying for this position must be fully competent in consumer and residential mortgage lending and in commercial underwriting and analysis.

QUALIFICATIONS:

· Minimum grade 12 diploma supplemented by direct lending training and experience

· A record of completing both formal and informal training and self-development courses

· Strong business development and relationship management skills

· Proven ability in portfolio management

· Strong written and verbal communication skills are a must

· Competence in both consumer and residential mortgage lending

· Must be skilled at commercial loan underwriting and analyzation

· A working knowledge of syndicated loans will be an asset

COMPENSATION:

The level of compensation provided will depend upon qualifications and experience. We offer a competitive and comprehensive compensation package, which includes an 8% matched defined contribution pension plan as administered by the Co-operative Superannuation Society.  This position will also qualify for participation in a very generous, un-capped variable pay-profit sharing program that is industry leading within the credit union system of Saskatchewan.  A full range of employee benefits are provided including medical, dental, life insurance and more. Access to an annual training budget to enable you to grow in your position.

PERSONAL ATTRIBUTES:

We are seeking an individual with an upbeat and optimistic personality. One who finds it easy to get along with fellow workers and the membership at large. Someone who communicates well and supports others and is fully capable of operating and succeeding within a diverse group of employees. Ideally, you will be someone who is fully engaged in the business of the company.

THE CREDIT UNION:

North Valley Credit Union is a single branch operation located in the Town of Esterhazy. Total assets under administration are approaching $ 115 million. NVCU has the highest risk-weighted capital ratio of any credit union in the province combined with some of the lowest delinquency ratios. The staff complement is 11 FTE.

THE COMMUNITY:

Esterhazy is located north of the Qu’Appelle valley, 73 km from the Manitoba border and 90 km southeast of Yorkton. It has a population of approximately 2,800 and is a full service community. Located within our community is a hospital, medical clinic, dentist, part-time Chiropractor and Optometrist, an RCMP detachment and K-12 schools plus a daycare centre. Other amenities include a 9-hole grass green golf course, curling and skating rinks, three gymnasiums including an Anytime Fitness facility, outdoor aquatic centre, children’s park, walking trails, museum, library, Potash Interpretive Centre and bowling alley.  It also has a strong retail sector consisting of three pharmacies, two grocery stores, three convenience stores, a hardware store, bargain shop and several restaurants. The potash mines in the immediate area are expanding and this increased economic activity bodes well for the future of this geographic region.

Please submit your resume to:

Chandra Preece, Loans Manager

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