Senior Manager, Credit Adjudication

About Us

First Nations Bank of Canada (“FNBC”) is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 88% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, FNBC takes pride in its workforce of over 63% Indigenous employees working at locations across Canada.

About The Role

The Senior Manager, Credit Adjudication provides key support to the Bank’s Credit Risk Management function ensuring the Bank’s credit risk program and obligations are understood and communicated across the Bank.

You will act as an expert in credit adjudication, primarily for commercial financing with a focus on Indigenous governments and Indigenous business. You will lead the credit adjudication process by providing leadership in financial analysis, credit expertise, and complex lending, as well as drive enhancement of credit risk for continued adherence to regulatory requirements and industry best practices. This position is full time permanent based out of the Saskatoon, SK Head Office. We are open to remote or hybrid working arrangements.

Here’s what you will be doing:

Provide independent, objective review and adjudication of credit applications within credit limits or provide credit recommendations and escalation as required.
Ensure the credit quality of portfolios are maintained within the Bank’s risk appetite, risk tolerance, policies and procedures and meet lending guidelines.
Provide leadership, direction, and collaborate on credit related decision-making, business impact, and partnering with business lines to ensure sound, credit outcomes.
Provide credit coaching, training and support to the direct team and other stakeholders.
Understand and monitor the Bank’s loan portfolios, delinquency process and proactively recommend improvements.
Identify, assess and implement internal control strategies to strengthen portfolio integrity.
Participate in credit committees and strategic initiatives.
Proactively monitor emerging risks, external events, industry trends and stay current on regulatory changes and industry best practices to inform credit decision-making.
Support the development and enhancement of the credit risk management framework, policies, procedures and guidelines to ensure continuous improvement and program maturity across the Bank as well as compliance with appropriate regulators, legislation and industry best practices.
Promote a strong credit risk culture by developing awareness and working with stakeholders on the importance of credit risk and the need to establish appropriate controls and tools to monitor credit related risks.
Support the development, monitoring, and measurement of key risk indicators (KRIs).
Support information, design, and preparation of regular credit risk reporting.
Support monitoring and reporting on credit risk metrics.
Support second line testing in the identification and documentation of credit risk deficiencies within the Bank and support the development of remedial plans.
Support stress testing of the credit risk program.
Support credit due diligence activities for bank services, products, or integration.
Support internal and external audit processes by providing necessary information and oversight.
Other duties as assigned.

About You

Analytical skills, planning and organizational skills, interpersonal skills
An effective communicator, capable of working across departments with stakeholders holding competing priorities
Proven leadership in credit adjudication
Strong understanding and experience in credit adjudication requirements and credit risk, including portfolio oversight and risk monitoring
Experience in commercial finance and complex business lending
Knowledge of business banking products
Experience implementing CRM best practices in an organization

Qualifications:

Minimum 7+ years of relevant experience and post-secondary degree in related field or equivalent combination of education and industry related experience
In-depth knowledge and experience of industry trends and regulations, credit portfolio management policies and lending guidelines
Knowledge and experience using lending platforms
Three (3) years’ experience in a people management role
Proficiency with Microsoft applications

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our career centre at Career Centre | Recruitment. The posting will remain open until filled.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Governance Specialist

Closes: October 7, 2025
Salary Range: $75,204 – $103,406

We’re looking for a Governance Specialist to join our team! This position acts as a key liaison for Innovation’s Board of Directors and Committees, providing essential support in governance administration and executive coordination. This position is responsible for managing day-to-day functions within the Governance Division, including preparing meeting schedules, drafting agendas, and distributing confidential reports. The Governance Specialist ensures the accuracy and security of board documents, oversees director nominations and elections, and coordinates board surveys and annual meetings. The role also involves facilitating board remuneration and expenses, administering the governance budget, and supporting regulatory compliance through report preparation and audit coordination. By leveraging digital tools and fostering collaboration, the Governance Specialist drives operational efficiency, supports risk management, and champions Innovation’s values of accountability, integrity, and respect. The Governance Specialist position includes opportunities for professional development and succession planning for the Corporate Secretary role. Candidates should be open to growth, learning, and taking on expanded responsibilities as part of their career progression within the organization

The key responsibilities for this role include:

Administer and coordinate meetings, agendas, and confidential reports for the Board of Directors and Committees, ensuring all documentation is accurate, secure, and distributed in a timely manner
Manage day-to-day functions within the Governance Division, including maintaining and filing corporate records, preparing annual meeting schedules, and overseeing director nominations and elections, and management committee meetings
Arrange logistics for board meetings and events, including booking meeting rooms, lodging, and meals, and coordinating interactions between Board members and Executive Management
Draft, consolidate, and distribute confidential Board and Committee reports and packages, proofread management reports, and ensure all board documents, policies, and committee terms of reference are current and accessible
Assist in preparing and submitting reports to regulators, coordinate regulatory reviews, audits, and self-assessments, and ensure compliance with all regulatory requirements and Credit Union bylaws
Identify opportunities for automation and process improvement using digital technologies, and champion the adoption of Microsoft tools to enhance operational efficiency
Liaise with the Board and internal departments to facilitate board remuneration and expenses, and prepare and administer the Governance budget
Maintain up-to-date knowledge of Credit Union policies and practices, assess risk in decision-making, and foster a proactive risk culture focused on transparency, accountability, and continuous improvement
This role may require occasional travel throughout the year to attend board meetings and related events, ensuring effective coordination and support for the Board of Directors and Committees. Innovation’s Travel Practice Guidelines will be followed.

Qualifications:

Experience is the primary focus for this role. 3-5 years experience in governance, executive assistance, compliance, or regulatory affairs within a financial institution
Education may include a diploma, certificate, or bachelor’s degree in law, business administration, governance, or a related field. Advanced degrees or certifications are considered an asset but are not required
A combination of education and experience will be considered, especially for candidates who aspire to further their education in governance or related areas
Advanced skills in Microsoft environment, workflows, board portals and electronic file management
Excellent written and verbal communication abilities.

ABOUT US

Hi! We’re Innovation Federal Credit Union. Our purpose is to simplify banking for all Canadians. We like to keep it simple. We have three values – Accountability, Integrity, and Respect – and we are constantly striving to improve our organization to make it better for you (our member and prospective employee)!

How are we different from other financial institutions? We’ve put in the work to become a federal credit union – just one of three in Canada – to secure the future of our organization and continue to grow across Canada. Made in Sask, Built for Canada!

We care about our communities and our impact – $1.1 million was given to local organizations last year who are making a difference! Nearly 29% of InnovationNation proudly identifies as part of a designated group, reflecting our strong commitment to fostering diversity and inclusion. We offer our full-time staff participation in our 7% employer-matched pension plan and extended health benefit plan from Day 1 (no waiting period!).

Innovation Federal Credit Union acknowledges that Indigenous peoples are the traditional guardians of this land that we call Canada. In Saskatchewan we are on treaty lands and these treaties serve to govern our relationships with Indigenous people. We are dedicated to ensuring that the spirit of Reconciliation and treaties are honored and respected.

Associate Vice-President, Risk-Based Supervision

Who are we?

Credit Union Deposit Guarantee Corporation (the Corporation) is the deposit guarantor for Saskatchewan credit unions and the primary regulator for Saskatchewan credit unions and SaskCentral, together, Provincially Regulated Financial Institutions (PRFIs). We work closely with these institutions to ensure they employ sound business practices to enhance the strength and stability of the Saskatchewan credit union system (the System).

What you’ll do:

Reporting to the Vice-President, Regulatory Oversight, the Associate Vice-President, Risk-Based Supervision (RBS) provides leadership, direction, and oversight to the team responsible for monitoring risks within PRFIs to protect depositors’ money, contributing to the strength and stability of the System. The position oversees the Corporation’s intervention program for the System and is also accountable for handling escalated supervisory activities for all PRFIs. Further, this position helps shape board policies, carry out strategic plans, and manage the department’s budget, staffing, and resources.

Key responsibilities include:

Provide strategic leadership to PRFI monitoring programs by directing risk assessment initiatives, developing monitoring policies, and ensuring effective identification of PRFI risks and risk management practices.
Oversee PRFI intervention programs to address elevated risks, apply least-cost solutions, and ensure impacts to the Corporation’s guarantee fund are minimized.
Direct the process for granting regulatory approvals, including the assessment of requests and communicating with key stakeholders.
Foster collaborative relationships with cross-functional teams within the Corporation and work closely with key stakeholders, credit union system partners, and peer regulators.
Provide strategic and operational leadership to the department through planning and executing supervisory initiatives, developing policies, allocating resources, mentoring staff and adapting to changing environments.

What you’ll need:

Undergraduate degree in business administration or commerce, ideally supplemented with a graduate degree or professional designation (or an equivalent combination of education and experience)
Five to ten years of proven experience in the field of financial supervision, risk management, or regulatory affairs
Experience leading and managing teams to deliver strategic outcomes
Demonstrated abilities in change management, relationship management, and navigating complex multi-stakeholder issues
Experience in the oversight of financial institutions, either internally through an institution’s oversight function (e.g. audit, compliance, risk, etc.) or externally through a regulatory body

Core competencies include accountability, building relationships, communication, empowerment, innovation, leadership, problem-solving and decision making, service excellence, and organizational awareness.

What we offer:

The salary range for this position is $149,076 to $186,345.

We are committed to the success of our employees, that’s why we offer:

Comprehensive benefits
Health and dental coverage upon commencement
Matched pension contributions
Employee wellness program
Maternity/parental benefits; top-up program
Education, training, and development opportunities

Our hybrid work model offers flexibility of partial remote work upon agreement.

For more information on the Corporation, please visit our website www.cudgc.sk.ca.

Ready to Apply:

Please submit your cover letter and resume stating competition number RBS-AVP by September 26, 2025, to HR@cudgc.sk.ca. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The Corporation values and supports workplace diversity. We believe diverse ideas, opinions and perspectives makes our corporation stronger.

Policy Manager

af·fin·i·ty (noun):

the name on our doors
a natural compatibility

We want our employees to feel great coming to work. That’s why we give our talent the tools and leadership to excel. After all, an exceptional employee experience leads to extraordinary experiences for our members. If you have an affinity for working in a vibrant environment where your achievements are celebrated, then a career with us sounds like the perfect fit!

We’re looking for an independent, proactive individual who will lead our policy management strategy and promote a risk-aware culture as Policy Manager at Affinity. The successful candidate must be able to manage competing priorities and liaise with a variety of stakeholders throughout the organization. Overseeing the development of policies related to the risk governance framework, our ideal candidate will have a keen eye for using research to inspire innovation.

What you’ll do:

Establish and maintain Affinity’s policy management framework, author policies and select procedures within the framework
Act as subject matter expert in regulatory guidance, interpretation of policies/guidelines and policy structuring
Provide leadership, support and assistance to policy projects and programs including providing research , analysis and recommendations for enhancements
Facilitate and manage annual/quarterly review processes and enhancements to corporate and operating policies/guidelines
Formulate and recommend policies, guidelines, standards and processes that align with Affinity’s risk appetite, corporate governance framework, and regulatory requirements

Monitor issues, developments and trends in key policy areas

What you’ll get:

A competitive salary plus bonuses for your hard work
A total rewards package including health and dental benefits, pension and health spending account
Vacation time, personal days off and a paid volunteer day to help you maintain a healthy life/work balance

What you’ve got:

Post-secondary diploma or degree in a related field, plus 7 years of related experience or an equivalent combination of education and experience
Advanced knowledge of risk oversight and policy formulation within a financial services setting, as well as research and environmental trend scanning
Ability to conduct and use leading practice research to create, implement, and revise innovative processes

So, what do you think? Does it sound like you’re a fit for this role? Throw your hat in the ring!

Posting Close Date: September 2, 2025

Retail Policy & Procedures Writer (1 Year Term)

WE’RE HIRING!

Retail Policy & Procedures Writer

Full-Time Term (1 Year)

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well‐being of Indigenous people. Headquartered in Saskatoon, SK. FNBC takes pride in its workforce of over 65% Indigenous employees working at locations across Canada.

About the Role

We are currently seeking an experienced Retail Policy and Procedures Writer to join our team on a full-time, permanent basis. Reporting to the Chief Retail Banking Officer, the successful candidate will bring a minimum of 5 years of experience as a Policy and Procedures Writer, ideally within the financial services industry.

The Retail Policy and Procedures Writer role involves creating, revising, and maintaining policies and procedures to ensure they are compliant, clear, and effective. This position requires close collaboration with different departments to address their specific needs and ensure regulatory compliance. This permanent full-time position is based out of our Head Office in Saskatoon, SK, located on First Nations land.

Key Responsibilities

Draft, review, and update retail policies and procedures.
Collaborate with department heads to ensure policies meet regulatory and operational requirements.
Research regulatory guidelines and standards to ensure compliance.
Provide clear and concise documentation that is easily understood by all employees.
Assist in the development of training materials related to policy implementation.
Conduct periodic reviews of existing policies/procedures to ensure continued relevance and compliance.
Advise on policy-related queries and issues from retail staff and management.

About You

Minimum 5 years’ experience with technical writing and documentation.
Ability to work independently and manage multiple projects simultaneously.
Strong attention to detail and organizational skills.
Excellent verbal and written communication skills.

What we’re looking for:

Bachelor’s degree in English, Communications, Public Policy, or a related field.
Proven experience in policy writing or a related role.
Strong understanding of regulatory guidelines and standards.
Attention to detail and ability to convey complex information clearly.
Organized – Plans and organize tasks and work responsibilities to achieve objectives.
Communication – Communicates effectively, both written and oral.
Leadership – inspires a shared culture by keeping employees informed and working.
Ability to prioritize tasks and coordinate multiple client engagements to meet reporting deadlines.
Acceptable criminal record and credit checks.

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please apply at our career at Career Centre | Recruitment. The posting will remain open until August 1, 2025.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Vice President, Regulatory Oversight

Who are we?

We are seeking a confident, highly motivated professional to join our Regulatory Oversight (RO) division. The Vice-President, RO, works closely with other executive and senior management positions within the Corporation to ensure that corporate efforts are aligned, and plans are achievable. This position leads and empowers team members to understand their role in delivering on the regulatory oversight strategies and frameworks. In addition, this position will also champion and support the Corporation’s image and reputation as a credible, professional regulator.

What you’ll do:

Reporting to the Chief Executive Officer, the Vice-President, Regulatory Oversight (RO) provides strategic direction and executive leadership to the design, development and delivery of the Corporation’s regulatory policy and prevention and risk-based supervision functions. In addition, this position provides oversight for: the frameworks and strategies relating to regulatory policy, preventive initiatives, oversight of the deposit guarantee fund, the supervisory review program, including the staging and escalation process in Saskatchewan credit unions and SaskCentral, together PRFIs on behalf of the Corporation, and the granting of regulatory approvals.

Key responsibilities include:

Sponsor and lead regulatory policy to ensure an effective and responsible framework for the regulation of Saskatchewan PRFIs and SaskCentral
Oversee the analysis and identification of the need for preventive programming that develops PRFI decision makers, enhances a PRFIs ability to manage risk and promotes positive and respectful regulatory relationships with PRFIs
Lead the Corporation’s crisis management framework
Sponsor and lead PRFIs monitoring and intervention programs to ensure potential risks to the deposit guarantee fund are effectively mitigated
Develop and recommend policies for CUDGCs board of directors approval
Lead the Corporation’s deposit guarantee fund strategy that instils confidence and manages a guarantee fund to backstop deposits in Saskatchewan PRFIs

Provide strategic and operational leadership to the division to ensure corporate goals and objectives are achieved

What you’ll need:

Undergraduate degree in accounting, finance or business supplemented with a graduate degree or designation in accounting or finance (or an equivalent combination of education and experience)
Ten to fifteen years of management experience in the field of financial services or regulation
Advanced knowledge of the financial services industry, including risk management and governance of financial institutions
Proven executive leader with expertise in cooperative models, PRFIs, governance, accounting, strategic and enterprise risk management
Advanced knowledge of PRFIs, the cooperative business model and working with executive management and boards of directors

What we offer:

The salary range for this position is $199,449 to $249,312.

We are committed to the success of our employees, that’s why we offer:

Comprehensive benefits
Health and dental coverage upon commencement
Matched pension contributions
Employee wellness program
Maternity/parental benefits; top-up program
Education, training, and development opportunities

Our hybrid work model offers flexibility of partial remote work upon agreement. For more information on the Corporation, please visit our website www.cudgc.sk.ca.

Ready to Apply:

Please submit your cover letter and resume stating competition number RO-VP by July 28, 2025, to HR@cudgc.sk.ca. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The Corporation values and supports workplace diversity. We believe diverse ideas, opinions and perspectives makes our corporation stronger.

Support Services Specialist – Lending

Job Description: We’re looking for a Support Services Specialist – Lending to join our team! This position is integral to the function of our organization, playing a critical role in our support services team. The key responsibilities for this role include:

Develop procedures and provide product knowledge training to support and front-line staff to ensure efficient and accurate delivery of products and services.
Discover issues or gaps related to processes or procedures and work with internal task forces and other Credit Unions for solutions and train to those solutions.
Lead internal task forces for procedure, system and process testing and cleanup projects.
Assist with the development of new techniques to audit information and recommendations of new controls to maximize efficiencies while still maintaining adequate internal controls.
Provide technical direction to support staff on complex product related issues.
Assist support staff in dealing with difficulties in handling products that support staff are unable to answer.
Utilize digital solutions to create efficiencies, simplify members’ banking needs, and enhance the member experience.

Qualifications:

1+ year of related post-secondary education plus 3-5 years of related experience or equivalent education and experience.
Evidence of pursuit of related continuous learning (e.g., CUIC, sales training, lending training).
Demonstrated efficiency and accuracy skills, meeting deadlines in an ever-changing fast paced environment.
Detail-oriented and risk aware, contributing to the safeguarding of our company’s assets and reputation.
Proficient in digital literacy, including (but not limited to) critical thinking, problem solving and navigation using digital solutions.
Use and comfortability with a variety of Microsoft 365 applications (Excel, Teams, Viva, Power Automate, PowerBI).

About Us

We care about our communities and our impact – $1.1 million was given to local organizations last year who are making a difference! Nearly 22% of InnovationNation proudly identifies as part of a designated group, reflecting our strong commitment to fostering diversity and inclusion. We offer our full-time staff participation in our 7% employer-matched pension plan and extended health benefit plan from Day 1 (no waiting period!).

In the spirit of Truth and Reconciliation, we acknowledge that we are on the traditional territories of the many First Nations, Métis, and Inuit who have graced these lands for millennial. We are privileged to live on, work on and enjoy the benefits of these lands, now known as Canada.

Senior Analyst, Regulatory Policy & Prevention

Who are we?

We are seeking a confident and highly motivated professional to join our Regulatory Policy and Prevention team. This team is vital in fulfilling the Corporation’s vision of instilling confidence in PRFIs. Employees in this position gain diverse experience across various facets of the financial services industry.

What you’ll do:

As a member of the Regulatory Policy and Prevention team, you will collaborate with a dedicated team of professionals working closely with both internal and external system partners to uphold our mandate of fostering confidence in PRFIs.

Key accountabilities to the position include:

Research, develop, and implement regulatory policy initiatives for credit unions, including inputs to the Corporation’s crisis management framework and deposit guarantee fund initiatives
Monitor, analyze, and prepare written reports on consolidated PRFI financial and non-financial performance/risk trends
Conduct ongoing research and analysis of the financial services industry, Saskatchewan credit union system, and the regulatory and economic environment
Build and maintain effective relationships that support achievement of the Corporation’s objectives, such as proactive loss prevention and PRFI self-regulation

What you’ll need:

Undergraduate degree in business administration or commerce; a professional designation would be considered an asset (or an equivalent combination of education and experience)
Three to five years’ experience in the financial services industry, regulatory environment, crisis management, or a finance-related field
Proven knowledge in policy development, financial analysis, and reporting; strong research, communication, and writing skills are required
Demonstrated ability in presenting information and facilitating discussions with key stakeholders would be considered an asset

Core competencies focus on teamwork, building relationships, communication, problem solving & decision making, and accountability.

What we offer:

The salary range for this position is $87,789 to $109,737.

We are committed to the success of our employees, that’s why we offer:

Comprehensive benefits
Health and dental coverage upon commencement
Matched pension contributions
Employee wellness program
Maternity/parental benefits; top-up program
Education, training, and development opportunities

Our hybrid work model offers flexibility of partial remote work upon agreement. For more information on the Corporation, please visit our website www.cudgc.sk.ca.

Ready to Apply:

Please submit your cover letter and resume stating competition number RPP-SRANALYST by May 5, 2025, to HR@cudgc.sk.ca. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The Corporation values and supports workplace diversity. We believe diverse ideas, opinions and perspectives makes our corporation stronger.

Market, Liquidity & Model Risk Analyst

Open to any location in Canada (ability to work from a remote office)
Closes February 12

Annual Salary: $73,730 – $101,378

Innovation Federal Credit Union has a bold ambition. In addition to being Canada’s newest Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenants of the digital business model like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfil Innovation’s purpose? Glad you asked!

The Risk Analyst is responsible for providing guidance on market, liquidity, and model risks and addressing issues across the organization. The analyst ensures the implementation of robust risk management practices, develops effective risk mitigation strategies, and maintains compliance with regulatory guidelines.

What our team is looking for:

A growth mindset that emulates Model, Coach and Care behaviors in every activity and approach
A solution mindset that feeds inertia
An ambassador who’s willing to promote our team inside and outside organization
Somebody who is digitally capable, who wants to dig into new technology with enthusiasm!
Somebody who can work with occasional ambiguity with focus on process evolution
A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
Somebody to sweat the small stuff, but also see the big picture
Personality and Energy – a flair for polish, and you bring your own personal, creative touch to everything you do!

What will you do?

Identify market and liquidity risks through comprehensive analysis of financial markets and instruments.
Assist in the development, implementation, and maintenance of risk models to support business objectives.
Prepare and present detailed reports on model risk assessments, findings, and recommendations to senior management.
Conduct stress testing and scenario analysis to evaluate the resilience of Innovation under adverse conditions.
Identify opportunities to improve risk management processes and enhance efficiency.
Support with model validation and maintain thorough documentation of model development and validation processes.
Conduct financial analysis to assess the impact of market and liquidity risks on Innovation’s financial performance.
Stay updated with the latest advancements in the financial risk management and incorporate innovative techniques and tools.
Ensure all risk management activities comply with regulatory requirements and internal policies, practices and procedures.

Some things that would impress us:

Completion of post-secondary education in a quantitative field such as Statistics, Economics, Mathematics, Engineering, Computer Science.
5+ years of financial services industry experience, preferably in market/liquidity risk, ALM, model risk governance/validation.
Knowledge of financial models to assist in validation and review.
Certifications such as FRM, CFA, CQF are considered an asset.
Knowledge of programming languages such as Python, R, SQL and VBA is beneficial.

Interested?

Click the ‘Apply now’ button!

Manager Technology Change Enablement

Permanent Full-Time

Open to Any Location in Canada except Quebec
(Ability to work remotely from your home office)

Closes February 12th

Annual Salary: $99,210 – 136,414

Innovation Credit Union has a bold ambition. In addition to being Canadas newest Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenants of the digital business model like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfil Innovation’s purpose? Glad you asked!

Reporting to the VP IT Operations; this position is responsible for the effective implementation, execution and continuous improvement of robust Change Enablement and Problem Management Programs. This person will work closely with peers that lead application management, enterprise architecture, business intelligence, application/platform teams and security, as well as business leaders. They must be a protector of change enablement to ensure risks are minimized. The person in this position has an expert understanding of Technology Change Enablement, Problem Management, Major Incident Outage Management and Availability Management, while ensuring that IFCU is meeting industry best practices and regulatory expectations with regards to Change and Problem Management.

Must have strong Microsoft Background and experience.

What will you do?

Collaborate effectively with technology teams and the business, providing constructive challenge when necessary.
Support business goals through Change Enablement by maintaining an Idea to Operations Flow to ensure proper engagement with centralized Technology Change Enablement for change approvals.
Create, manage, and continuously improve a Major Incident Outage practice to quickly identify, respond to, and resolve major incident IT outages with high impact on members.
Leverage deep technical expertise to evaluate, approve/deny/defer, schedule, communicate, and successfully implement Requests for Changes (RFC).
Ensure that Problems are appropriately raised for prioritization within distributed platform, product, or system teams, and communicate MIOs to stakeholders, including Business Continuity.
Ensure accurate outage reporting to inform Problem Management and Availability reporting.
Complete post-outage reviews and raise Problems or RFCs as needed.
Conduct training exercises to prepare support teams for MIO situations.
Control costly re-work and inefficiencies by applying Change Enablement principles.
Assess risk when making decisions and recommendations, ensuring compliance with all regulatory requirements.
Ensure technology changes are evaluated, approved, scheduled, and implemented to mitigate unauthorized or undocumented changes.
Maintain documentation and provide reporting to leadership and auditors as requested.

WIIFY (what’s in it for you):

Competitive Salary
Diverse and Inclusive Culture that continues to evolve
Flexible work arrangement options
Strong benefit package
7% Superannuation matched contribution program
Attractive variable incentive program
Wellness Days to create appropriate work/life balance
Paid Education opportunities to ensure our members have the most equipped staff helping them
A purpose driven organization that focuses on the values of Accountability, Integrity and Respect
And lots more reasons to love where you work and what you do!

What our team is looking for:

A growth mindset that emulates Model, Coach and Care behaviors in every activity and approach
A solution mindset that feeds inertia
An ambassador who’s willing to promote our team inside and outside organization
Somebody who is digitally capable, who wants to dig into new technology with enthusiasm!
Somebody who can work with occasional ambiguity with focus on process evolution
A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
Somebody to sweat the small stuff, but also see the big picture
Personality and Energy – a flair for polish, and you bring your own personal, creative touch to everything you do!

Some things that would impress us:

University degree in Computer Science, Computer Engineering, or a related field, or equivalent experience.
Extensive experience in designing, implementing, and troubleshooting enterprise technology.
Experience working in a mature technology change management environment.
Experience in root cause analysis and problem management.
Advanced ITIL Service Transition designations are required.
Experience in post-implementation reviews and outage retrospectives.
Experience in an agile product management environment.
Experience in a federally regulated environment is an asset.
Experience in COBIT and OSFI B-13 is an asset.

Interested?

Click the ‘Apply now’ button!

Innovation Credit Union acknowledges that Indigenous peoples are the traditional guardians of this land that we call Canada. In Saskatchewan we are on treaty lands and these treaties serve to govern our relationships with Indigenous people. We are dedicated to ensuring that the spirit of Reconciliation and treaties are honoured and respected.