Occupation Types: Product Management

Partnership Lead, CU PAY Merchant Services League Savings and Mortgage (LSM)

CU PAY is Canada’s first and only merchant services program, built by and for the benefit of credit unions and their members. Payment Acceptance Solutions Inc. has partnered with League Savings & Mortgage (LSM), a B Corp certified, credit union-owned company, to address merchant services referral arrangement gaps and member pain points.

We are looking for a Partnership Lead to identify, develop, and manage new business opportunities for the CU PAY merchant services program, participate in the development and execution of a strategic plan to drive the growth and profitability of the program, and to build and maintain strong relationships with participating credit unions and corporates.

If you are ambitious, driven, and seeking to demonstrate your leadership, CU PAY is your opportunity to make a significant impact. Join us as we redefine merchant services and shape the future of payment solutions for credit unions and their members.

About the Role:

As the Credit Union Partnership Lead, you will join us to build CU PAY from the ground up. Reporting to the Assistant Vice President, Operations, your role will be to build strong relationships with credit union partners and lead credit union onboarding and ongoing program management by:

  • Proactively seeking out, developing, and maintaining strong business relationships with credit union partners and acting as the LSM and CU PAY and payments subject matter expert;
  • Empowering Credit Union partners with the information they need to make the switch to CU Pay for all their merchant processing requirements.
  • Collaborating with Credit Unions to establish joint goals for referral rates and forecasted benefits annually while maintaining overall profitability
  • Expertly developing launch and annual sales and marketing plans with budgets to ensure ongoing success. Updating marketing and product collateral as required and monitoring the use of marketing collateral and brand standards by participating Credit Unions.
  • Promoting the product at conferences, and networking events, on website and in social media.
  • Managing the overall partner relationship with Credit Unions, ensuring participation in the Program is optimized and supported.
  • Leading Credit Union onboarding of CU Pay Merchant Services, including implementation and training.
  • Staying apprised of competition, advising and recommending required program changes.
  • Reviewing monthly reporting from Partners and managing the preparation and maintenance of reports, as required, to track goal accomplishments to LSM and Payment Acceptance Solutions management.
  • Demonstrating and contributing to a culture of collaboration both internally and externally.
  • Supporting the CU PAY Merchant-First value proposition by reflecting the notions of fairness, trust, and equality in everything we do.

About You:

  • You know what merchants need and understand the competitive environment;
  • You are customer-driven with proven sales and service experience
  • You are relationship-oriented and thrive on building and maintaining strong, productive relationships
  • You have a knack for making the complex simple through exceptional communication skills;
  • You operate with integrity and transparency;
  • You are highly analytical and have solid financial acumen;
  • You have a keen interest in payment technology and the evolving landscape of digital commerce;
  • You have financial services and/or credit union experience with small medium size business

This is a two-year contract position and the salary level is currently under review.  LSM offers a competitive contract benefits package as well as the opportunity to participate in the Performance Sharing Incentive Plan. Our employees’ wellbeing is a top priority, and we underscore that with flexible working arrangements, personal days, and even birthdays off, to enable employees’ to strike a balance that works for them.  We strive to create an environment where all team members have opportunities for growth and feel welcome, valued, supported and connected.

 LOCATION:

This position will be based in our Halifax, NS office, providing services Nationally, and therefore offers the ability to work remotely as required.

TO APPLY

If you are interested in applying for this position, please submit your resume here by March 27, 2024.

ABOUT US

Since 1966, LSM has been a trusted partner of credit unions, offering a wide range of competitive products and services. As a start-up, Payment Acceptance Solutions has solid investment, a strong partnership structure with LSM, and the payment expertise to deliver complete end-to-end merchant services solutions to businesses of every size.

CU PAY’s sole purpose is to enable credit unions to offer merchant services in the best interest of their members. Credit unions told us they are ready for something better – we’re building the right team who are ready to be part of this journey.

 League Savings and Mortgage is a wholly subsidiary of Atlantic Central.  Curious about what else we do?  Check out our website or our Atlantic Credit Unions LinkedIn page.

 We are committed to providing a work environment that fosters inclusion, value and respect and reflects the diversity of the communities in which we live and serve. We encourage and welcome applications from traditionally underrepresented and equity-seeking groups. All qualified applicants will receive equal consideration; however, priority will be given to Canadian citizens and permanent residents. Should you require any accommodation during the recruitment process or otherwise, please notify us and we will work to meet your accessibility needs.

 

Manager, Contracts & Procurement

Position Type: Permanent/Full Time

Together, Let’s Do Great Things!

We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an exciting opportunity for you. We are looking for a Manager, Contracts and Procurement, so if you’re passionate about contract management and procurement services, we’d like to hear from you.

This is a remote opportunity open to residents of British Columbia, with preference given to Vancouver Island candidates.

What’s the role?

The Manager, Contracts and Procurement reports to the AVP, Procurement & Premises and plays a crucial role in providing contract management and procurement services in alignment with organizational goals and financial responsibility. This position involves offering strategic guidance on contract management and purchasing, ensuring compliance with policies, laws, and regulations. The role also includes collaborating with internal stakeholders to develop procurement specifications, overseeing the entire procurement process, and maintaining departmental policies and procedures.

Your duties will include:

  • Builds and maintains effective relationships with internal and external stakeholders to source and engage reliable suppliers and vendors.
  • Negotiates with suppliers and vendors to create value and savings for the organization.
  • Manages overall direction, coordination, and evaluation of procurement policies and procedures.
  • Responsible for the procurement and contract management life cycle.
  • Responsible for developing and implementing strategic procurement and contract management strategies to maintain security of supply and optimum value for money.
  • Responsible for developing, implementing and maintaining department policies and procedures, in partnership with department Leadership.
  • Manages all items related to vendor managements inclusive of performance, information changes and vendor set up.
  • Manages, amends and monitors supplier contract agreements.
  • Manages all items related to vendor managements inclusive of performance, information changes and vendor set up.
  • Manages, amends and monitors supplier contract agreements.
  • Provides effective leadership by creating a trusted environment that fosters collaboration and innovation, ensures a respectful, engaging, and productive work environment and positive culture.

What are we looking for?

  • Completion of bachelor’s degree in a related discipline.
  • SCMP/MCOPS/ASCM/CPP/CPSM accreditation is preferred.
  • Project Management Designation (PMP/CMP) preferred.

Ideally, you are a flexible, collaborative team player with:

  • Minimum 5 years leadership/management experience.
  • 5 years’ experience in Contract Management, Procurement and/or Supply Chain Management
  • Able to demonstrate up to date procurement/purchasing practices.
  • Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
  • Experience working in a financial institution environment is preferred.
  • Intermediate/Advanced working knowledge of the Microsoft Office suite.
  • Experience with an ERP system.
  • Thorough understanding of ISO9001 Procurement Policies and Procedures.

Who are we?

Since first forming in 1946, Coastal Community has grown to become the largest financial services provider based on Vancouver Island. We’re proud of the legacy we’ve built and the things that make us who we are:

  • We’re 100% member-owned, with all decisions made locally—right here on Vancouver Island.
  • We’re a growing organization with over $4 billion in assets under management. Coastal Community helps improve the financial health of over 100,000 members and clients through our 24 branches, 16 insurance offices, 4 business centres, plus our wide range of online and digital services.
  • We believe in making meaningful contributions to the communities we call home. Each year, we give over half a million to community organizations and programs.

By joining Coastal Communities team, you’ll work hard, but have a lot of fun along the way.We offer a generous compensation package and a great work/life balance because we want you to spend your career here. Many people do!

Marketing Growth Specialist

This is a great opportunity to join a creative and well-established team of marketing professionals!

We invite you to be part of a team where you can feel good about the work you do and the positive impact you will have in the Shuswap community. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism, not to mention, fun!

As SASCU’s Growth Specialist, you will carry out strategies to pursue growth for all SASCU business lines and the brand overall, including growth of members and clients. Providing strategic content creation, development, and execution in print and digital, you will be fundamental in introducing new campaigns promoting SASCU products and services to reach defined target audiences. You will advance the value of being part of SASCU.

 

What you’ll do:

  • Develop and execute content strategies to effectively reach desired target audiences and achieve marketing goals.
  • Liaise with team members and consultants on creative and design concepts to ideate and define content goals.
  • Engage staff in the delivery of campaigns and how the campaign ‘shows up’ in branch.
  • Research content and financial services trends to ensure content is relevant and appealing.
  • Create content for a variety of platforms, including SASCU’s websites and social media, to promote SASCU’s brand and the value of membership.
  • Create and manage online advertising.
  • Enhance SASCU’s position as a financial partner via social media, personalized outreach, and other digital channels.
  • Lead engagement and development of the Marketing Ambassador team to provide regular communication and face-to-face interaction with branch staff.

What you’ll bring:

  • Degree or diploma in Marketing, Digital Marketing, Communications, or a related field.
  • 3-5 years’ experience in marketing, preferably in a financial services environment, or an equivalent combination of education and experience.
  • Experience using online platforms and tools to execute digital marketing strategies, grow social media channels, and track engagement.
  • Comprehensive knowledge of market/customer analysis principles, methodologies, tools, and techniques.
  • Working knowledge of project management fundamentals and proven ability to manage a variety of projects simultaneously through to completion.
  • Knowledge of product lines and business processes in the financial sector; front line experience providing financial services to customers is an asset.

You’re perfect for this role if you have:

  • Superior written and oral communication skills.
  • Advanced Microsoft Office (Excel, Word, PowerPoint) skills, and working knowledge of Google Ads and Analytics is preferred.
  • Attention to detail and high level of accuracy.
  • A valid driver’s license and access to reliable transportation is required.

We invest in our employees by offering:

  • A competitive base salary plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
  • Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
  • Flexible spending account for additional health and personal wellness activities and expenses.
  • Flexible work arrangements and paid time off including vacation, medical/care time, a flexible “Floater Day”, and paid community volunteering.
  • Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
  • Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

This is a full-time, Monday to Friday position. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

 

Flexible Work Arrangements:

Consideration will be given to a partial remote work arrangement for the successful candidate. A regular in-branch presence is required.

 

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment solely based on their qualifications, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and $1 billion in assets. In addition, SASCU stewards $235 million in client investments and serves more than 5,000 insurance customers. Learn more at www.sascu.com

 

The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

Corporate Development Specialist

CORPORATE DEVELOPMENT SPECIALIST
Permanent Full Time & Temporary Full time (expected until December 2024)
Open to any location in Saskatchewan

Closes April 28

Annual Salary:  $61,734 – $84,885

 

The Corporate Development Specialist is a digitally capable, creative thought leader who will be facilitating, developing and maintaining various internal training programs for our organization. We come to work to simplify banking for all Canadians. That’s our purpose. As such, we are looking for somebody who can emulate this in their approach. Somebody who wants to make training and development fun and meaningful. Our expectations for all leaders to Model, Coach and Care are part of our culture and will be necessary in delivery of our programs.

FIRST, (WIIFY) Here is what’s in it for you:

  • Competitive Salary.
  • Diverse and Inclusive Culture that continues to evolve.
  • Flexible work options.
  • Strong benefit package.
  • Superannuation matched contribution program.
  • Wellness Days to create appropriate work/life balance.
  • Paid Education opportunities to ensure our members have the most equipped staff helping them.
  • A purpose driven organization that focuses on the values of Accountability, Integrity and Respect.
  • And lots more reasons to love where you work and what you do.

What our team is looking for:

  • A growth mindset that emulates Model, Coach and Care behaviors in every activity and approach.
  • Solution mindset that feeds inertia.
  • Ambassador who’s willing to promote our team inside and outside organization.
  • Somebody not looking for ‘a job’. Our team and members deserve somebody who thinks bigger than that.
  • Somebody who can work with occasional ambiguity with focus on process evolution.
  • Somebody to sweat the small stuff but also see the big picture. Calm under pressure. And deadline focused.
  • Personality and Energy. A flair for polish.

Some things that would impress us:

  • A CPHR or facilitation delivery certification/designation demonstrates commitment to the field/career.
  • Lending or retail banking experience is an asset to help develop relevant & conceptual training.
  • Experience in Microsoft O365 tools including Dynamics CRM and Viva.
  • Experience in Program design and facilitation.
  • Project Management experience can help when implementing new changes moving forward.
  • Proven examples of process improvement that you initiated or were key in delivering. Extra marks for digital, AI or automation enhancements.

Apply at www.innovationcu.ca/careers

Mobile Product Manager

Interior Savings is a locally based financial institution serving the Interior Region of British Columbia; we are one of the largest credit unions in the province. Our customers are our members, our members are our owners, and our success begins and ends with you.  Our Way Forward is to make a positive difference in people’s lives and enrich each member’s life journey while keeping the human touch in a digital world. Interior Savings takes pride in the fact that we operate in a socially responsible manner and are highly visible supporters of the communities we serve. That’s local money for local good.

If you would like to be part of a team that makes a positive difference in people’s lives, check out this great opportunity.

We are seeking a Full Time Mobile Product Manager in our Kelowna Corporate Office. At Interior Savings, our goal is to provide innovative tools and products our members need on any device at any time. We’re creating digital experiences that are accessible, informative, intuitive, and work seamlessly with every channel of interaction, with the modern day features you’ve come to expect.

To make this happen, ISCU is looking for highly innovative visionaries who will stop at nothing to develop experiences which delight our members of today and engage our members of tomorrow. This is your opportunity to make your mark in building incredible mobile solutions and be at the forefront of the transformation of the Credit Union industry in Canada.

 

REQUIRED QUALIFICATIONS

 Education

  • Bachelor’s Degree, or Diploma requiring 3-4 years of full-time study, in the computer science, information systems, business administration or related field, or equivalent work experience

 Experience/Knowledge

  • 3-5 years of experience as a Product Manager
  • Experience in large, cross-functional teams influencing senior-level management and key stakeholders effectively across the organization and within complex contexts
  • Prior product experience, business analyst, management consulting, systems, or engineering background specifically in mobile products/services
  • Preferably proven experience or demonstrated capability in leading IT transformational initiatives in complex and dynamic environments

“For more information or to apply for this position please visit our website: www.interiorsavings.com”

We thank all applicants for their interest and will contact short-listed candidates only.

 

SPECIAL PROJECTS AND INITIATIVES OFFICER

Turtleford is looking to add a new member to our team, Special Projects and Initiatives Officer.  If your interested in joining our team and please review details and send us an email.

This position is responsible for coordinating and establishing projects of need within the branch regarding larger scope projects, IT needs and branch needs and development.

We look forward to hearing from you.

 

 

Marketing Insights Analyst

This is a great opportunity to join a creative and well-established team of marketing professionals! We invite you to be part of a team where you can feel good about the work you do and the positive impact you will have in the Shuswap community. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism (not to mention fun)!

As SASCU’s Marketing Insights Analyst, you’ll turn data into valued insights that strengthen the actions of each member of the Marketing team and support SASCU’s growth. You’ll be a data subject matter expert on our members and customers, performing analysis of digital usage, surveys, campaign performance, new markets, and product opportunities. This role is critical to the development and operation of SASCU’s marketing automation and personalization strategy.

 

What you’ll do:

  • Analyze client information and competitive benchmarking to identify opportunities to optimize performance of marketing and sales efforts.
  • Collaborate with internal teams and third parties to identify new data sources and database/platform integration opportunities.
  • Leverage existing tools and, where needed, develop new tools, to measure and report on campaign and digital delivery results.
  • Develop insights into digital and omnichannel customer experience issues and opportunities.
  • Develop and implement marketing automation, including use of artificial intelligence.
  • Through A/B testing and analysis of data points, recommend changes to generate stronger leads and heighten lead conversion rates.
  • Recommend data-driven changes to personalize touchpoints along the customer journey.
  • Develop dashboards, reports, and visuals to present data and report on key performance indicators.
  • Provide analysis and advice on product development to lines of business across the organization.

 What you’ll bring:

  • Degree or diploma in Marketing, Statistics, Business, or a related field.
  • 5 years’ experience in a related field, preferably in a financial service environment, or an equivalent combination of education and experience.
  • Experience using and/or implementing a marketing automation platform.

You’re perfect for this role if you have:

  • Understanding of market/customer analysis principles, methodologies, tools, and techniques.
  • Proven data extraction, analysis, and interpretation skills.
  • Outstanding problem-solving and analytical skills including a talent for conducting research, and turning data into relevant and communicable insights.
  • Advanced computer skills including Microsoft Office programs (Excel, Access, PowerPoint), analytical and reporting software.
  • Attention to detail and a high level of accuracy.
  • Ability to communicate both orally, visually, and in writing with internal customers, technical teams, and other coworkers, work to schedules and adapt easily to changing priorities and business needs.
  • Commitment to ongoing professional development, learning, and growth.

We invest in our employees by offering:

  • A competitive base salary plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
  • Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
  • Flexible spending account for additional health and personal wellness activities and expenses.
  • Flexible work arrangements and paid time off including vacation, medical/care time, a flexible “Floater Day”, and paid community volunteering.
  • Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
  • Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

 

This is a full-time, Monday to Friday position. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

 

Flexible Work Arrangement:

Consideration will be given to a remote work arrangement for the successful candidate. The successful candidate must reside in British Columbia.

 

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment solely based on their qualifications, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and $1 billion in assets. Learn more at www.sascu.com

 

We thank all candidates for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

Credit Card Product Manager – Saskatoon or Regina

af-fin-i-ty (noun):

  1. a natural compatibility
  2. the name on our doors

We want our employees to feel great coming to work so that’s why we give our talent the tools to excel. After all, a remarkable employee experience leads to extraordinary experiences for our members. If you have an affinity for working in a vibrant environment where your achievements are celebrated, then a career with us sounds like the perfect fit!

At Affinity, we foster a culture that promotes continuous improvement, collaboration and innovation. The banking industry is constantly changing and evolving, as are we as we anticipate and deliver a remarkable experience to our Affinity members!

We’re seeking an innovative expert to provide leadership and strategic direction in driving the development and delivery of credit card management under Affinity’s umbrella. This new role focuses on driving sales and growth of Affinity’s credit cards and will serve as the main contact for anything credit card related, including optimizing sales, marketing and operations of the credit card portfolio.

What You’ll Do:

If you’re looking for a role where no two days will be the same – you’ve come to the right place! In this position, you’ll manage and oversee the continued success and growth of the credit card portfolio, including profit and loss accountability and business direction. You’ll ensure KPI metrics are met and opportunities for performance optimization are identified and implemented. On top of that, you’ll coordinate and oversee product development, marketing, processing systems, operations, financial elements, underwriting and other strategies related to the portfolio.

You’ll be responsible for all initiatives that impact business, as well as relationship management responsibility for partner relationships and serves as the liaison and primary contact between Affinity and suppliers/vendors. You’ll lead a talented team that you’ll provide mentorship to, as well as across the organization to maintain and grow the credit card business line. Developing and assessing acquisition strategies and campaign growth strategies is the name of your game, while overseeing development and implementation of programs intended to increase profit, sales, brand consistency and/or growth.

In this new and innovative role, you’ll provide direction, coaching, mentoring and feedback to other units across the organization on the credit card portfolio, including providing sales and operational coaching. Reporting will come secondhand to you as you provide regular and ongoing reporting on the status of new initiatives, while proactively anticipating and highlighting risks and developing contingency plans. This position will keep you and your team moving!

What You’ve Got:

  • Post-secondary diploma or degree in a related field, plus 7 years of related experience or an equivalent combination of education and experience
  • Advanced knowledge and experience of business management, including profitability, operations, finance and marketing
  • Industry leading sales ability in growing a book of business, achieving targets and building a pipeline using a member centric approach
  • Ability to coach employees, set clear expectations, review progress, provide feedback and guidance, and hold people accountable

What You’ll Get:

Working at the largest credit union in Saskatchewan and 8th largest in Canada has its perks! Affinity is proud of our remarkable employee experience; working in a vibrant learning organization where employees thrive, do what they love, and can be their whole selves at work! On top of the contractual connection (your pay and benefits), we offer rewards and experiences that also speak to your experiential and emotional connection to work and to the communities we serve. A few more perks include:

  • A competitive salary with commission plus bonuses for your hard work
  • A total rewards package, including health and dental benefits, pension and health spending account
  • A focus on a healthy work/life balance that includes vacation time starting at 4 weeks, 8 personal days off, a paid volunteer day per year and so much more

How to throw your hat in the ring:

Review all of our current job opportunities at www.affinitycu.ca/careers/opportunities and submit your application there using our new Application Portal!

We can’t wait for you to fully unbank yourself and join the Affinity team!

Posting Close Date: November 13, 2022

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