VP, Operations

Primary Purpose:

The Vice President, Operations (VP, Operation) is a member of the Senior Leadership Team who provides leadership, oversight and coordination of retail banking operations, insurance, financial planning, and facilities for Northern Savings Credit Union.  This leader translates business strategies into goals, objectives, and processes to affect sound and prudent operations of the Credit Union all in an effort to ensure exemplary member service.

This business unit leader is responsible for sales and services including, member support, needs assessment, escalation of issues, overseeing the provision of exemplary member service, providing for engagement of employees, managing the operations to be efficient and effective.  This position is responsible for the ongoing maintenance of the buildings, efficiency, and good working conditions of the facilities.

The VP, Operations is to conduct their duties while demonstrating positive leadership within the Credit Union and externally in the community. They are to inspire the employees to achieve their maximum potential and produce results in the best interest of the credit union while respecting the members.

Core Occupational Skills:

  • Sales skills
  • Recognizes basic financial terminology
  • General understanding of industry conditions
  • General knowledge of competitors products and services
  • General knowledge of the features and benefits of credit union products
  • Human Resource management (Employee Engagement)
  • Understands Compensation and benefits
  • Recruitment
  • Performance management, conflict resolution
  • Compliance and labour standards, human rights legislation
  • Human resource policy and procedure development, implementation, interpretation
  • Planning/forecasting/budgeting
  • Credit Union product knowledge
  • Knowledge of Credit Union philosophies and principles
  • Working knowledge of Credit Union technology and operations
  • Understanding of Credit Union Act and regulations; policies and procedures

 Education & Experience:

  • University degree is required
  • Four to six years of related management experience
  • Or an equivalent combination of education and experience.
  • Extensive financial services experience is required.
  • Expert knowledge of products and services and their regulatory requirements is required.
  • Experience evaluating and drafting policy and procedures is preferred.
  • Extensive experience in evaluating all aspects of credit decisions, at a corporate level is required.
  • Extensive sales and service experience is required.
  • Extensive lending experience is preferred.

Travel is a requirement of this position.

Please send your cover letter and resume to info@northsave.com.

We thank all applicants for their interest. Please note that we will only contact individuals for an interview.

Business Solutions Manager

The Company:

First Nations Bank of Canada (www.fnbc.ca) is a federally chartered bank servicing Indigenous and non-Indigenous customers throughout Canada. We are focused on delivering superior customer service and offering a full range of personal and business banking products. As an equal opportunity employer, we are rapidly expanding in the Canadian marketplace and provide our employees the opportunity to advance in their career.

The Challenge:

The Business Solutions Manager is responsible for supporting and implementing a number of business applications.  The Business Solution Manager works closely with all areas of the organization to understand the day to day operations and business needs and supports the organization in identifying ways to leverage technology to achieve business goals.  This position combines managerial responsibilities with in-depth hands on functional expertise and acts as the subject matter expert for common issues and concerns for a number of business applications. The manager is responsible for appropriate staffing, staff management, performance management and continuous service improvement for their area.  This individual reports to the VP Operations and Information Technology.

This position requires significant interaction and collaboration with various business and technical teams.  You must have strong application support and implementation skills combined with project management experience and have the drive and enthusiasm that makes people want to work with and alongside you to make things happen.


This position will be based at our Head Office in Saskatoon, Saskatchewan on a Monday through Friday work week. However, will have the option to work remotely from home, in office or a hybrid of the two.


  • Minimum of 3 years management experience
  • 7 years’ experience in supporting and implementing enterprise applications
  • Degree or certificate from an approved technical college in a computer related field such as Information Technology/ Computer Science (an equivalent combination of education, training and experience may also be considered).
  • Must possess excellent negotiation skills required for interacting with both internal business partners and external partners and vendors
  • Excellent verbal, written and presentation communication skills, including the ability to communicate effectively with technical and non-technical audiences required
  • Excellent analytical and problem-solving skills
  • Demonstrated skills in building diverse teams to work towards common objectives
  • Proven ability to lead multiple medium to large projects simultaneously, on time and within budget.  PMP designation would be an asset.
  • Experience with report writing software (such as Crystal Reports)
  • Strong SQL query
  • Experience in the banking industry or with banking enterprise applications or vendors would be an asset
  • Strong analytical, organizational and time-management skills
  • Strong interpersonal and communication skills
  • Friendly enthusiastic self-starter and strong team player
  • Flexible and willing to take on tasks as assigned


Please submit your cover letter and resume to: hr@fnbc.ca 

We thank all candidates for their interest, only those selected for an interview will be contacted.

VP Fintech Partnership Development

Permanent Full Time
Closes February 10
Open to Any Location in Canada
(ability to work remotely from your home office)

Annual Salary: $127,360 to $159,201

Are you looking to join a growing organization in a newly-created role where you can actually make an impact on the business? As the VP Fintech Partnership Development, you’ll lead the generation of fintech collaboration opportunities that align with Innovation Credit Union’s products, markets, and technology. In addition to joining our amazing senior leadership team, you’ll also have strong work-life integration, a flexible schedule, and the security of a career path supported by your organization!

THE COMPANY: Our Purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now that Responsible Banking!

Click the link below to see what Innovation Credit Union is about! Trust us, you are going to want to learn more about who we are!

Innovation Credit Union – About Us (innovationcu.ca)

Reporting to the Chief Retail & Operating Officer, the VP Fintech Partnership Development will capture opportunities with fintech partners and create value by innovating products and services that customers from a broad group of segments can benefit from. This will be achieved through oversight, leadership and execution, supporting partner identification, screening, and onboarding. This role will monitor market intelligence for fintech’s to stay on top of the changing landscape in opening banking, emerging technologies and innovation.

The VP Fintech Partnership Development does the following:

  • Support the Executive Leadership Team (ELT) in ongoing partner identification, onboarding, and relationship management with the objective of increasing efficiency in onboarding partners that support our strategic objectives
  • Act as a liaison with partners to address and resolve partner concerns and performance issues
  • Manage relationships with partners to increase profitable revenue (ROI), improve member service and enable employees to deliver results
  • Manage and report on the funnel of potential partners and existing relationships
  • Contribute to completion of partner and 360 degree self-assessments as part of periodic (annual) partner reviews
  • Maintain awareness and understanding of legislative and regulatory requirements for financial services, including open banking, blockchain, cyber security, fraud, OSFI B10 Outsourcing guidelines, privacy and data standards
  • Represent Innovation Credit Union at national, regional, and virtual events

Why Should You Apply?

  • You are a business-savvy leader who loves to network and create mutually-beneficial, collaborative relationships
  • You have at least 7 years’ experience with related product or business development experience in payments, financial services, commercial mid-market or fintech industries
  • You have completed a business, technology or software engineering degree, or an equivalent program
  • You have advanced understanding and experience of digital banking business models and platform strategy execution
  • You have a strong track record of planning, managing, and closing a complex, competitive sales effort and managing deals from negotiation, to closing and through delivery
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