Manager of Lending Administration

Manager of Lending Administration

We are seeking an experienced, detail-oriented, and results-driven Manager of Lending Administration to lead our Lending Administration team at Biggar & District Credit Union. The role will involve overseeing a team of lending administrative professionals, ensuring efficient and accurate administrative support for our loan operations. The ideal candidate will have a strong background in administrative functions, with a solid managerial skill set. An understanding of lending processes and regulations will be an asset.

As the Manager of Lending Administration, you will be responsible for providing leadership, direction, and training to ensure that all loan documentation, records, and administrative functions are managed effectively. This role will work closely with the VP of Credit Services and play a key role in streamlining lending operations to provide exceptional service to our members.

Your Key Responsibilities will be:

  • Team Leadership & Management: Supervise, train, and support a team of lending administrative staff, fostering a collaborative and productive work environment.
  • Administrative Oversight: Oversee all aspects of lending documentation and compliance, ensuring that loan files are complete, accurate, and processed in a timely manner.
  • Process Improvement: Continuously evaluate and improve administrative processes, workflows, and systems to increase efficiency and ensure adherence to credit union policies and regulations.
  • Collaboration: Work closely with the VP of Credit Services and others in the lending department to ensure alignment in lending operations and to address any issues related to lending support.
  • Compliance & Risk Management: Ensure all loan administration practices meet regulatory requirements, internal policies, and industry standards.
  • Member Experience: Assist in providing a seamless and positive member experience by addressing administrative issues promptly.
  • Reporting & Documentation: Maintain accurate reports and documentation for auditing and regulatory purposes.

Qualifications:

One-year post-secondary education plus four to six years of job-related experience or an equivalent combination of education and experience.

Skills:

    • Excellent leadership and team management skills.
    • Exceptional organizational and time-management abilities.
    • Ability to analyze and improve business processes.
    • Strong communication and interpersonal skills, with the ability to work cross-functionally.
    • Detail-oriented with a focus on accuracy and compliance.

Why work here? We offer a very competitive compensation structure, 8% matched superannuation, and comprehensive group benefits, with a Health Care Spending Allowance. You would work with a committed team in a challenging, rewarding, and fun environment. Our workplace offers opportunity for advancement, all-expense-paid continuing education, valuable networking in the credit union/cooperative system, and ongoing personal and professional development.

Biggar & District Credit Union is a growing, autonomous, full-service financial institution. Our organization has branches and insurance agencies in Biggar, Landis and Perdue, and an accounting firm in Biggar. Located 90 km west of Saskatoon, and 90 km south of North Battleford, Biggar is a progressive, family-oriented community of approximately 2,200 citizens, offering a hospital, parks, sports, arts, and two school divisions; its economy is mainly focused on agriculture.

Biggar & District Credit Union proudly supports the communities we serve, and it is our people that make this happen. If you would like to be part of our team, please submit your resume to: humanresources@biggarcu.ca.

We appreciate the interest of all applicants; however only those under consideration will be contacted.

Executive Vice President (EVP), Member Experience

Executive Vice President (EVP), Member Experience

Location: Primary work location is our head office in Peterborough, Ontario. A hybrid working model is supported. This role includes regular travel to our branches so will include working from branch locations as well.

Reporting to the CEO, the EVP, Member Experience will lead and oversee the retail, wealth management and commercial businesses with responsibility for the end-to-end member experience across all channels. The key objective of this role is to grow the business while ensuring excellence in member service through effective marketing & communications, strong channel capabilities, competitive products and services, as well as achieving optimal efficiencies in all areas of the business.

The scope of responsibilities for this position covers the entire network of Retail Banking Branches, Wealth Management and Commercial businesses, including Online Banking, Mobile Banking, Contact Centre, Product management, Marketing & Communications, and overall member experience.

As a key member of the Executive Leadership Team, develop and manage the execution of strategic plans.

Primary Functions:

  • Development of, in cooperation with the CEO, the Executive Leadership Team and the Senior Management Team, the business strategy, objectives and goals for Retail Banking, Wealth Management, Commercial, Channels, Marketing & Communications.
  • Recommend short and long-term strategies to maximize member value.
  • Recommend member engagement strategies to deliver on our purpose to support the financial success and well-being of our members.
  • Develop sales & service strategies to grow membership and share of wallet, while delivering an excellent member experience.
  • Develop products and services to meet the needs of members to grow membership and share of wallet.
  • Develop our channel capabilities in conjunction with our technology team to deliver an excellent member experience.
  • Develop Kawartha’s brand, marketing, and communications strategies in support of achieving corporate strategic objectives, targets, and key performance indicators.
  • Recommend annual and long-term business objectives against which to measure business performance, including branch targets, employee targets and annual budget.
  • Responsible for executing the retail banking, wealth management, commercial, channels, marketing, brand, and communications strategic plans and performance, including financial performance against annual and long-term performance targets, and compliance with statutory requirements, Kawartha’s by-laws, and Board approved policies.
  • Leadership of the branch personnel, channel employees, marketing & communications team, and direct reports, ensuring a capable, highly functional leadership team with the trust and respect of employees, earned by superior decision making, communication skills and a demonstrated commitment to Kawartha’s success.
  • Optimize member engagement through development and implementation of programs and strategies to build member engagement, and by fostering an environment that encourages superior levels of service delivery at every member touch point.
  • Ensure high levels of employee engagement by delivering consistent and strong people leadership through effective communications with employees, ensuring employees understand Kawartha’s strategies and goals, and to align employee activities with strategic priorities.
  • Develop robust service and sales management practices consistent with Kawartha’s values and culture, resulting in targeted growth in portfolios, membership, share of wallet and channel adoption, while appropriately managing risk.
  • Participation on the following management committees: Executive Leadership Team (ELT); Asset / Liability Committee (ALCO); Business Response Team (BRT); and Credit Committee. Attendance at meetings of the Board of Directors as a member of the Executive Leadership Team and may attend Board Committee meetings if required.

Key Success Factors:

  • People Management
  • Developing and Coaching Others
  • Communication
  • Integrity and Sincerity
  • Customer/Client Orientation
  • Role Expertise
  • Strategic Approach
  • Problem Solving

Qualifications Required:

  • Relevant undergraduate University degree required.
  • A minimum of ten years of progressive Financial Services industry experience with at least five years at the senior executive level running multi-branch retail, wealth and commercial businesses and managing high performance advice and service teams.
  • Credit union experience would be an asset.
  • Demonstrated proficiency in leading the development of effective strategic business plans and programs in support of business objectives.
  • Experience in developing strategies in a multi-channel environment to support members’ needs while delivering an effective and efficient end-to-end business.
  • Proven track record of leading people, developing, and implementing major organizational and operational change initiatives in a timely manner, including the determination and establishment of appropriate and meaningful metrics.
  • Must be able to read/interpret Financial Statements and take appropriate action based on financial performance.

 

Other:

  • Travel within the province and to branches will be required on a regular basis.
  • Meetings with members are required on a regular basis.
  • Must be willing to travel Kawartha Credit Union’s geographic area (Muskoka to the Kawarthas, and from Cobourg to Cornwall, with our head office in Peterborough).
  • A hybrid working model is supported primarily working in head office, or remotely as needed.

At Kawartha Credit Union diversity and inclusion are reflected in our core values and highlighted in our care for others. We take pride in providing a workplace that appreciates difference and encourages respect. We are committed to providing a culture that is accessible and inclusive for both our members and employees. If you require accommodation during the recruitment and selection process, please let a member of our Human Resources team know.

If you are interested in pursuing a career in the financial services industry with a dedicated, enthusiastic team of professionals in a growing organization that supports an inclusive barrier-free recruitment and selection process apply now!

Manager, Compliance

Open to any location in Canada (ability to work remotely from home office)

Apply by January 5

Annual Salary: $85,526 – $117,598

Innovation Federal Credit Union has a bold ambition. In addition to being Canada’s newest Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenants of the digital business model like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfil Innovation’s purpose? Glad you asked!

The Manager, Compliance will be responsible for enhancing and maintaining the Regulatory Compliance Management (RCM) framework. This role is pivotal in safeguarding Innovation Federal Credit Union and ensuring we meet our regulatory obligations effectively. The Manager, Compliance will not only enhance our operational efficiency but will also instill greater confidence upon stakeholders, ensuring the continued trust and reliability in our institution’s commitment to regulatory excellence.

WIIFY (what’s in it for you):

  • Competitive Salary
  • Diverse and Inclusive Culture that continues to evolve
  • Flexible work arrangement options
  • Strong benefit package
  • 7% Superannuation matched contribution program
  • Attractive variable incentive program
  • Wellness Days to create appropriate work/life balance
  • Paid Education opportunities to ensure our members have the most equipped staff helping them
  • A purpose driven organization that focuses on the values of Accountability, Integrity and Respect
  • And lots more reasons to love where you work and what you do!

What our team is looking for:

  • growth mindset that emulates Model, Coach and Care behaviors in every activity and approach
  • A solution mindset that feeds inertia
  • An ambassador who’s willing to promote our team inside and outside organization
  • Somebody who is digitally capable, who wants to dig into new technology with enthusiasm!
  • Somebody who can work with occasional ambiguity with focus on process evolution
  • A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
  • Somebody to sweat the small stuff, but also see the big picture
  • Personality and Energy – a flair for polish, and you bring your own personal, creative touch to everything you do!

What will you do?

  • Oversee daily operations of the Regulatory Compliance Management (RCM) program, including legislative and control libraries, risk assessments, control testing, issues management, and reporting.
  • In partnership with senior management, prepare and submit compliance reports to internal stakeholders and the Board, involving cross-functional coordination.
  • Advise the Business on regulatory compliance, products, programs, policies, and procedures, including new regulations.
  • Maintain deep knowledge & understanding of industry developments and practices, regulatory requirements and associated changes impacting the Business.
  • Lead and guide stakeholders, ensuring open communication and collaboration.
  • Support the development and maintenance of internal policies and controls aligned with applicable industry regulations and reflective of rule changes from various regulatory bodies.
  • Oversee business unit compliance, including risk identification, measurement, management, monitoring, and reporting.
  • Provide training to the Business Units on emerging issues, regulatory trends, and industry best practices.
  • Consider the Bank’s risk appetite and culture in daily activities and decisions.

Some things that would impress us:

  • Completion of a post-secondary degree in law from a recognized Canadian university or its equivalent preferred; completion of a post-secondary degree in another suitable discipline considered with experience working within a compliance or risk function at a federally regulated financial institution in Canada.
  • 4-6 years’ progressive experience in legislation and regulatory review, research and compliance, and/or RCM functions.
  • Knowledge of Canadian Banking regulatory requirements, including OSFI Guideline E-13, the Bank Act, and the Federal Consumer Protection Framework.
  • Strong ability to read and interpret legislation and regulatory requirements is essential.
  • Exceptional analytical and communication skills, results orientation, data driven approach in decision making and ability to research.
  • Strong project management abilities and attention to detail.
  • Proficient use of PowerPoint and/or Excel with the ability to visualize information and summarize in a clear and concise manner and adapt communication to senior management audiences. Knowledge of Power BI would be an asset.

Interested?

Click the ‘Apply now’ button!

Innovation Federal Credit Union acknowledges that Indigenous peoples are the traditional guardians of this land that we call Canada. In Saskatchewan we are on treaty lands and these treaties serve to govern our relationships with Indigenous people. We are dedicated to ensuring that the spirit of Reconciliation and treaties are honoured and respected.

Senior Payments Analyst

SaskCentral is owned by Saskatchewan credit unions to serve and represent their collective interests. We add value through the sound investment of credit union funds on deposit. Our employees tell us SaskCentral is a great place to work where you can have a challenging, rewarding career with a competitive salary and excellent benefits.

Our commitment to inclusion, diversity, equity, and accessibility: We celebrate strength in diversity as it contributes to our collective success. We encourage applicants with diverse backgrounds and experiences to apply for roles that interest them. Your individuality is welcome here. 

Senior Payments Analyst

SaskCentral is focused on an enterprise-wide journey dedicated to ensuring the success and financial viability of Saskatchewan credit unions. Acting as a utility, we are dedicated to ensuring access to clearing and settlement functions through our own clearing capability as well as that of owned and partner entities. At SaskCentral, employees enjoy the opportunity to work in-office, hybrid, or Remote First.

The Job

Reporting to the Director of Payments, you will be responsible for leading initiatives with cross-functional teams that leverage the opportunities for SaskCentral to enhance access to modernized payments ecosystems, as well as improve the experience and efficiency and mitigate the risks of payments processing and clearing and settlement. This position acts as a key liaison between internal teams and external vendors to ensure seamless integration of payment and clearing and settlement operations with other business processes.

The Candidate

You’re an experienced professional with at least five years in the financial services sector, particularly in payments systems and flows, including payments origination, exchange, clearing, and settlement. You have an understanding of Canada’s key payment systems (e.g. ACSS, Lynx, RTR, Interac) and their regulatory frameworks. With knowledge of emerging technologies like APIs, cloud, and cybersecurity, you’re adept at navigating both core and evolving payment systems.

You think critically and adapt quickly, solving complex problems while managing ambiguity. Your learning agility and resilience allow you to thrive in dynamic environments. You’re a strong communicator with the ability to build relationships across teams and partners, and you’re always focused on delivering member-centric, agile solutions that drive positive outcomes.

 Interested applicants are invited to submit their resume in confidence by the end of day Monday, January 13, 2025 via the SaskCentral Career Page.

 

We thank all applicants for their interest. Those selected for an interview will be contacted.

Director, Service Excellence

Director, Service Excellence

Full-time Permanent, Access Credit Union

(Travel will be required for this position to rural and urban branches within our geographical footprint)

Starting salary – $138,208

 

Why should you join our team?

At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee’s contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.

At Access Credit Union, our values are straightforward:

  • Do good
  • Be better
  • Own it
  • Move forward

What will you be doing?

The Director, Service Excellence is a member of the management team.  The Director, Service Excellence is responsible for executing upon business strategies, leading the development of growth, and developing an advice-based culture.  Dedicated to leading and coaching, the Director, Service Excellence will work directly with Managing Partners to continue to proactively evolve the credit union’s advice- based culture.

Key Responsibilities:

  • Execute upon business strategies and policies to achieve organizational objectives, including providing experience, research, information and recommendations.
  • Lead and participate in management and branch/department meetings, preparing and facilitating presentations or training as required.
  • Communicate and demonstrate commitment to the credit union’s vision, values and strategies in a way that builds support and commitment from the employees.
  • Maintain open communication and cooperation with others to ensure effective teamwork, employee empowerment and motivation, and a friendly and efficient work environment, and consistent quality service.
  • Establish performance standards and evaluate performance of the Member Experience team, to identify training and development needs, recognizing and rewarding employees for achievements and personal and professional growth and development.
  • Develop strong alliances and relationships with partner organizations or vendors that contribute to organizational long term growth and development of Access Credit Union.
  • Maintain current and relevant knowledge of industry trends and competitor products and strategies, and identify and develop tactics that may impact the organization’s market position and member satisfaction;
  • Lead and work collaboratively with the Member Experience team to develop, implement, communicate, and monitor corporate and consumer initiatives relating to achievement of  financial, and sales and service objectives.
  • Coach and mentor employees to achieve results as well as observational coach in branch.
  • Ensure organizational adherence to policy, compliance, privacy, applicable government regulations and legislation, and ensure appropriate internal controls are followed and reported on as required.
  • Collaborate with other department leaders; lead cross-functional project teams; promote change in culture and business systems that will promote strategic goals within the organization.
  • Participate in board, management and planning sessions; preparing and facilitating presentations or training as required.
  • Act as an ambassador for the Credit Union through professional and personal involvement in the community and / or Credit Union system.

This list is not inclusive and other tasks and/or responsibilities may be assigned by your supervisor.

 What do you need?

  • Grade 12 diploma
  • Degree or diploma from a recognized post-secondary institution with studies focused on business or, finance
  • Demonstrated willingness to be a life-long learner; Desire to obtain MBA would be considered an asset.
  • A background in value-based sales training and or possessing a wealth management history would be an asset
  • A minimum of 8 years mid-level experience as a branch manager of a larger, progressive financial institution  branch. Previous demonstrated success and experience coaching and leading for high performance would be a definite asset. Or a combination of education and experience.
  • Proven ability to foster business development and excel in  employee relations and member service
  • Ability to use sound judgement to make timely and effective decisions that consider both short-term and long -term risks, impacts and outcomes
  • Demonstrated knowledge of market trends, lines of business and range of products and services offered internally and/or externally by the credit union and its competitors
  • Strong interpersonal and communication skills, both verbal and written
  • Proficient computer skills

Are you ready to?

  • Be an ambassador for our brand, values and products
  • Ensure things get done efficiently
  • Go home each day feeling accomplished
  • Challenge the status quo
  • Build a career
  • Continue learning

If you are interested in this position, apply today! Application deadline is January 10, 2025.

We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.

 Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

Director, Governance & Corporate Secretary

Location: Flexible

Since 1957, Northern has provided personal and business banking products, services, and financial planning expertise to approximately 70,000 members across 24 communities as a full-service, locally operated financial institution. Northern Credit Union is dedicated to making a difference in people’s lives. Through economic development, financial stewardship, and local investment, Northern contributes to building thriving and healthy communities where their members can prosper and grow.

As Ontario’s 12th largest credit union, Northern is on the cusp of an exciting transformation. On January 1, 2025, Northern will merge with Copperfin Credit Union, creating an even stronger organization with over $2.5 billion in assets, 29 branch locations and a footprint spanning from the Manitoba to Quebec border. With a shared focus on delivering member value and aligning with our core values, Northern Credit Union is poised to become a leading financial institution offering tailored solutions and superior member experiences.

This merger brings a host of benefits:

  • Enhanced Member Services: A broader portfolio of products and solutions to meet diverse needs.
  • Community Impact: Greater resources to support impactful local initiatives.
  • Career Growth Opportunities: A larger, innovative organization offering new pathways for employee growth and development.

There’s never been a better time to join Northern Credit Union. Be part of a dynamic, forward-thinking team that’s shaping the future of banking in Ontario. Together, we’re building stronger communities, fostering growth, and redefining what it means to be a financial partner.

It is within this exciting context that Northern is currently seeking to fill the role of Director, Governance & Corporate Secretary.

The Director works closely with Northern’s CEO to ensure a robust Governance system is in place while supporting the Chair of the Board of Directors in managing the governance process in accordance with regulatory requirements and modern practices. The Director manages all Board and committee logistics, coordinates the maintenance of all Board approved policies, and tracks all other organization policies and procedures while acting as Chief Returning Officer for any member or shareholder voting.

As a strong candidate you bring a post-secondary degree with concentration in business, finance, public administration or law combined with at least 5-7 years working with boards of directors, ideally in a competitive, business environment. A governance designation is an asset as is legal, paralegal training, public accounting or public administration experience. Northern will benefit from your demonstrable experience working at the board and executive level where you have leveraged your considerable analytical skills and ability to provide strategic advice and recommendations on policy and governance issues. Familiarity with and knowledge of credit union laws, regulations and compliance requirements is an asset.

Your outstanding communication and interpersonal skills are underpinned by sound judgment, strong negotiation and influencing skills and a high degree of political acuity and diplomacy. You easily inspire trust and a high degree of corporate confidence through your ability to manage multiple priorities, understand and assimilate complex documents and situations, and willingness to serve as a committed team player and proactive contributor. Previous supervisory experience (2-3 years) and the ability to motivate and coach a team would be an asset.

Play a key role in stewarding Northern’s governance at a time of growth and change. To apply for this position, please visit: boyden.thriveapp.ly/job/2702. For more information, please email rrankin@boyden.com.

We thank all applicants for their interest, however, only those under consideration for the role will be contacted.

Senior Manager of Human Resources & Organizational Development

Location: Trail, British Columbia
Reports To: President & CEO

Are you ready to shape the future of an organization and make a lasting impact?

Kootenay Savings Credit Union is seeking a dynamic and visionary Senior Manager of Human Resources & Organizational Development to lead transformative initiatives that drive organizational effectiveness, foster a high-performing culture, and ensure we remain an employer of choice. If you are passionate about human resources, labor relations, training and leadership development and thrive on creating meaningful change this is your opportunity to join our team and make a difference.

About the Role

As the Senior Manager of Human Resources & Organizational Development, you will:

  • Lead the development and implementation of strategies to support a resilient, engaged, and high-performing workforce.
  • Collaborate with senior leaders to tackle organizational challenges and leverage opportunities for growth.
  • Oversee human resources, labor relations, and training programs that align with our strategic goals and uphold our values.
  • Champion leadership development and succession planning to ensure a pipeline of strong, capable leaders.

You will play a key role in driving alignment between the credit union’s strategic priorities and the capabilities of its workforce, positioning Kootenay Savings as a leader in both financial services and workplace excellence.

Key Responsibilities

Strategic Leadership

  • Develop and implement an organizational development strategy that aligns with Kootenay Savings’ vision and objectives.
  • Foster a culture of continuous learning, collaboration, and performance excellence.
  • Partner with senior leadership to address organizational challenges and improve processes.

Human Resources and Labor Relations

  • Oversee employee relations, labor negotiations, and compliance with employment laws and regulations.
  • Build and sustain positive, productive relationships with union representatives.
  • Provide strategic guidance in workforce planning, talent management, and succession planning.
  • Oversee the operational execution of all aspects of the HR function.

Training and Development

  • Design and deliver impactful training programs to develop employees’ technical skills and leadership capabilities.
  • Partner with external experts to provide diverse and innovative learning experiences.
  • Measure and evaluate the effectiveness of training initiatives, continuously refining approaches for optimal results.

Leadership Development

  • Develop and oversee comprehensive leadership development programs for employees at all levels.
  • Provide coaching and mentorship to leaders, aligning their growth with the credit union’s values and vision.
  • Advance diversity, equity, and inclusion within leadership pipelines.

Qualifications

  • Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related field (Master’s degree preferred).
  • 7-10 years of progressive experience in organizational development, human resources, or related fields.
  • In-depth knowledge of Canadian labor laws, employment standards, and union relations.
  • Advanced knowledge of all disciplines of human resources.
  • Proven success in designing and implementing leadership development programs.
  • HR or training certifications (e.g., CPHR, CPLP) are an asset.

Core Competencies

  • Leadership: Ability to inspire teams, lead change, and foster collaboration.
  • Strategic Thinking: Skilled at aligning HR strategies with organizational goals.
  • Communication: Exceptional verbal and written communication skills; able to engage and influence at all levels.
  • Problem-Solving: Proactively identifies challenges and crafts effective solutions.
  • Relationship Management: Builds trust and maintains positive relationships with employees, leaders, and union representatives.

Why Join Kootenay Savings Credit Union?

At Kootenay Savings, we know our dedicated employees are the key to our success. That’s why we’re committed to creating a workplace where employees thrive, grow, and feel valued. We offer a total rewards package that includes:

  • Competitive salary of $129K
  • Comprehensive benefits including extended health, dental, and vision coverage
  • Health Care & Personal Spending Account
  • Paid vacation, sick time, and floating holidays
  • Continual training, development, and coaching to support your career growth
  • Staff benefits on products such as bank accounts, loans, and mortgages
  • A fulfilling career in a progressive organization that embraces leading strategic initiatives
  • A workplace that puts community and employees first, supporting local non-profits, student bursaries, and community sponsorships

If you are a team player ready to take on an exciting challenge in a progressive, employee-focused environment, we’d like to hear from you!

About Kootenay Savings Credit Union

We are the region’s leading credit union with over $1.7 billion in assets, more than 30,000 members, and over 200 employees. With our Corporate Office, Member Service Centre, and 11 branches located across the East and West Kootenays, we proudly provide retail and commercial banking services.

We’re deeply rooted in our community, making a difference by donating back, supporting local non-profits, and offering sponsorships and bursaries to help students succeed. It’s part of who we are and what we stand for as Kootenay Savings Credit Union.

For more information about Kootenay Savings, visit kscu.com. To learn more about the beautiful Kootenay region, visit imaginekootenay.com.

Apply Now:

If you are ready to lead and inspire change, apply today to become our Senior Manager of Human Resources & Organizational Development.  To apply, please visit our website at kscu.com to upload your resume and complete the application questions.

Application Deadline: December 31, 2024

Kootenay Savings Credit Union is an equal-opportunity employer and values diversity in the workplace. We encourage all qualified candidates to apply.

We thank all applicants for their interest; however only short-listed applicants will be contacted.

 

Manager, Bonding & Fraud Risk

POSITION DESCRIPTION
Title Manager, Bonding & Fraud Risk
Reports to SVP, Risk & Finance

ABOUT STABILIZATION CENTRAL CREDIT UNION
Stabilization Central Credit Union (SCCU) is a proactive agency that has been supporting and strengthening BC credit unions facing regulatory difficulties since 1989. SCCU provides proven leadership and direction to member credit unions to ensure a healthy, self-sustaining credit union system. SCCU offers a variety of value-added services including the Master Bond Program.

POSITION SUMMARY
The Manager, Fraud Risks leads in the day-to-day operations of the Master Bond Program and delivery of services to members of SCCU. This position interacts with internal and external stakeholders, and to work closely with them to determine acceptable solutions. Expect challenging work in a fast-paced environment, with critical deadlines, along with the chance to improve processes and program delivery that support the BC credit union system.

KEY RESPONSIBILITIES

Administration
• Supervise a team that designs, prices and manages a fidelity bonding and crime insurance coverage for credit unions under the Master Bond Program
• Liaise with the commercial insurance broker, excess insurers and other advisors on annual insurance renewals and large claims.
• Maintain relationships and communicate with industry, regulatory and law enforcement contacts as necessary and appropriate
• Manage the end-to-end claims process, including active communications between legal teams, insurers, brokers and members.
• Coordinate and supervise a small team that works according to a program calendar, liaising with other team members to ensure coordination of activities and timely completion. These may include, but not limited to, regular reporting, policy reviews, initiating actuarial reviews and internal audits.
• Undertake the performance management and development of direct reports.

Fraud Risk Management
• Update and maintain loss prevention manuals that provide an inventory of potential controls used by member credit unions in their fraud risk management frameworks and all related enterprise-level policies and procedures.
• Provide presentations or training to individuals and teams across the credit union system on current and emerging areas of fraud
• Prepare system level reporting for senior leadership and the Board of Directors as necessary, including responsibility for defining and refining risk appetite measures, KPIs and KRIs.

• Act as a fraud subject matter expert providing guidance, facilitating risk assessments, and exercising effective oversight through participation in projects and initiatives and new or changing services through the Master Bond Program.
• Deliver proactive guidance and insight on fraud matters to support new product and service initiatives under the Master Bond Program
• Communicate timely updates about trends to applicable credit union system partners
• Maintain an inventory of any self-identified or otherwise-identified gaps in the Master Bond Program and recommending to Stabilization Central leadership on addressing these issues.

REQUIRED SKILLS AND COMPETENCIES
• Undergraduate degree in business or relevant discipline OR a combination of applicable education and experience
• 5 – 9 years experience in fraud, anti-money laundering or risk management
• Completion of the Certified Fraud Examiner or another risk designation is ideal
• Strong written and verbal communication
• Experience in creating management and Board reporting
• Ability to perform detailed work under time constraints and pressure while maintaining a high degree of accuracy
• Conceptual and practical understanding of fraud risks and prevention strategies
• Knowledge of industry trends in fraud
• Knowledge of risk control assessment implementation, execution, and management
• Experience developing and delivering training content
• Proficient supervisory and/or project management skills
• Strong knowledge of MS Excel, Word, Outlook and PowerPoint

Chief Executive Officer

LOCATION: Regina, Saskatchewan

SaskCentral is owned by, and is the liquidity manager for, Saskatchewan’s credit unions. SaskCentral recently made the strategic decision to divest a number of its discretionary services and today focuses on two core areas: liquidity management services and access to payments ecosystems. By aggregating statutory liquidity deposits, SaskCentral facilitates clearing and settlement, provides credit facilities that support daily cash flow management, coordinates emergency liquidity support and provides investment management services. It also maintains business relationships with and investments in a number of strategic investees on behalf of Saskatchewan credit unions.

Reporting to the Board of Directors, the CEO leads the execution of the organization’s strategy to support the wholesale core services of payments, clearing & settlement, statutory liquidity management and credit facilities on behalf of Saskatchewan credit unions. The role leads a small team and works closely with numerous strategic industry partners including credit unions, regulators, vendors, customers, and joint venture partner Centrals. The CEO seeks to understand Saskatchewan credit union needs, challenges and issues in order to ensure its strategy and goals are aligned to the vision of being an exceptional partner to member credit unions.

The ideal candidate is a senior finance, treasury, or payments executive in a financial institution, financial regulator, or payments organization where they have dealt with some of the wholesale core services of SaskCentral such as payments, clearing and settlements, statutory liquidity management, and/or credit facilities. A strong operator who leads decisively to achieve results, the preferred candidate will have impeccable relationship-building and stakeholder management skills as well as a deep commitment to the cooperative movement.

Headquartered in Regina, with an opportunity to live within the province of Saskatchewan, this is an exciting opportunity for a purpose-driven executive to lead a focused and highly regarded values-based financial partner.

To explore this opportunity further, please click ‘apply’.

We sincerely thank all applicants for their interest in this position. Please note that we will only be in contact with those individuals moving forward with our client.

Executive Assistant

af-fin-i-ty (noun):

  1. A natural compatibility
  2. the name on our doors

We’re looking for an Executive Assistant to manage administrative tasks for our CEO and Executive Leadership team, working closely and confidentially with them.

Working for Affinity means being part of a values-based, member-owned financial institution. Our members make it possible for profits to be reinvested in our local communities.

While we’re proud to be able to strengthen our communities, it’s also good business. Affinity employs a professional workforce of over 800 individuals who maintain our strong membership base of over 140,000 members. With over $10 billion in managed assets, Affinity is the 11th largest credit union in Canada and has the largest branch network in Saskatchewan which includes locations in both Regina and Saskatoon.

Joining the Affinity team means you’ll be part of Affinity’s growing success and you can feel good about the important role your organization plays in your local community.

What you’ll do:

  • Provide administrative support to the Chief Executive Officer and Executive Leadership Team, including preparing minutes and meeting packages, reports and presentations
  • Coordinate meetings and strategic activities both internally and externally
  • Plan and coordinate travel arrangements, accommodations and itineraries for meetings and events on behalf of the Chief Executive Officer, Executive Leadership team and other parties, as required
  • Operate and coordinate the provision of a variety of technical/audiovisual equipment in order to facilitate meetings and presentations
  • Complete expense reports and compose and prepare various correspondence
  • Serve as the liaison between the Chief Executive Officer and the Board of Directors and coordinate Board activities

What you’ll get:

  • A competitive salary plus bonuses for your hard work
  • A total rewards package including health and dental benefits and health spending account
  • Vacation time, personal days off and a paid volunteer day to help you maintain a healthy life/work balance
  • Referral bonuses when talent you’ve scouted is hired to join our team
  • Opportunities to advance your career with us

What you’ve got:

  • Post-secondary diploma or degree in a related field, plus 3 years of related experience or an equivalent combination of education and experience
  • In depth technical knowledge in board and executive level administrative support
  • Advanced knowledge of Microsoft Office 365

So, what do you think? Does it sound like you’re a fit for this role?

How to apply:

Review all of our current job opportunities at www.affinitycu.ca/careers/opportunities and submit your application there using our Application Portal!

This position requires the submission of your Resume and Cover Letter stating how you meet the required qualifications in your application prior to the closing date of the position.

 Posting Close Date: December 8, 2024

Back to Top