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Financial Services Relationship Manager

Create your future here.

You might say we have a healthy obsession with finding new ways to create value for our members. Helping them achieve their financial goals is what gets us out of bed in the morning.

Along with plenty of caffeine, what fuels us is getting to work with some of the brightest and nicest folks around. And we are energized by the exciting changes ahead.

We need to expand our Retail Services Team to help us evolve through the next stage of our growth journey, and we hope you can help shape our future.

 

The Role: Financial Services Relationship Manager, Regina

Are you….

  • Able to take a holistic approach with each member interaction in order to provide the right solutions which involves identifying referral opportunities to other lines of business including wealth management and business services?
  • Entrepreneurial in your approach to building business, with a proven track record in sales and business development?
  • A motivated and results-oriented professional who believes that getting involved in the community, building relationships and participating in business development and networking events is fundamental to building a pipeline of prospects and opportunity?
  • A team player with accomplished listening skills and a genuine interest in helping members meet their current and future financial needs?
  • A proactive, knowledgeable, self-starter, able to provide core products and services to our members using a variety of traditional and non-traditional delivery channels?
  • A Grade 12 graduate with 3-5 years of experience providing holistic financial advice including proficiency in lending and adjudicating? (University Degree or completion of some CFP or equivalent courses would be considered an asset.)

 

If so….

As part of the TCU Team, you will be responsible for delivering core banking products and financial services to members through a consultative relationship. This includes:

  • Managing a growing portfolio of relationships
  • Providing a holistic approach to services
  • Developing business through community involvement and networking opportunities
  • Providing lending products including personal and mortgage loans
  • Providing deposit products such as GIC and RRSP
  • Positively influencing member acceptance of a technology driven approach to banking services
  • Establishing relationships of trust and confidence with members to ensure retention of existing business and future business.

Then….

This opportunity may be the one for you!

Get to know us

TCU Financial Group is a Saskatchewan credit union who, for over six decades, has been dedicated to helping our members and our own TCU Team reach their goals. Our roots and our commitment to fostering financial health in our communities run deep.

Rewarding times ahead

We’re growing and evolving our organization – and we need talented people who are passionate about creating and delivering meaningful financial solutions for our members. In addition to providing competitive compensation, benefits and pension programs, we support our TCU Financial Group Team and their families by providing an enhanced vacation program to enjoy time doing what they love outside of work.

Thank you for your interest in exploring your future with us! 

 The deadline for this career opportunity is Monday, April 5, 2021.

Please submit your resume and cover letter to:

Human Resources Department

TCU Financial Group

PO Box 5050

Saskatoon SK  S7K 4E3

Email:  hr@tcu.sk.ca

Web site: www.tcufinancialgroup.com

Onboarding & Engagement Coordinator – Prairie Payments Joint Venture (PPJV)

About PPJV:

In response to the rapidly changing payments landscape and the multiyear Payments Canada modernization initiative, the Centrals of Alberta, Manitoba (CUCM) and Saskatchewan formed a joint venture known as PPJV on behalf of all prairie credit unions. PPJV resources are in year two of a multi-year project to move to a payments as a service model with IBM. They are also intent upon streamlining the payments functions between the three Centrals. The goal is to ensure prairie credit unions are competitive in payments and have access to efficient, cost-effective, modernized payments processing infrastructure.

 

The Position

PPJV is currently seeking an Onboarding & Engagement Coordinator to work with the credit union engagement team as they onboard credit unions into various payment streams. This is a contractor position with an initial term of 9 months.

As Coordinator, you will support the engagement team to ensure engagement activities are successful. This involves coordination of meetings between PPJV, credit unions and other partners including the creation and communication of agreed key messages. Managing access to Teams Engagement Channels as well as the Engagement@ppijv.com email box are key responsibilities. Maintenance of the Master Credit Union Spreadsheets and supporting master payments agreement processes and inquiries are also important elements of this role.

 

The Person

You possess a high school diploma, complemented with additional courses, and 4-5 years of related experience in a financial services customer service role. You are proficient with all tools in the Microsoft office suite, and know how to manage meetings smoothly on a virtual system. Exercising judgement and discretion in interpreting guidelines and discovering and comprehending customer needs are among your strongest competencies.

Problem-solving, initiative and strong communication skills, both verbal and written, are necessary to be successful in this role. Knowing when and what to escalate along with skillful tracking and follow up are just some of the skills you’ll use to support the engagement team.

This position is currently designated as a remote position. Ideally, candidates will be located in our current customer areas of Alberta, Saskatchewan or Manitoba.

 

The Environment

PPJV is a fast paced and focused environment where employees and contractors share the mission to deliver efficient, cost effective, modernized payments processing to prairie credit unions.

Interested candidates are asked to submit a resume and cover letter by  March 17, 2021 to

People Services

Credit Union Central of Manitoba

Email: hrcucm@cucm.org

We thank all candidates for their interest; however, only those candidates selected for an interview will be contacted.

Director, Operations – Prairie Payments Joint Venture

About PPJV:

In response to the rapidly changing payments landscape and the multiyear Payments Canada modernization initiative, the Centrals of Alberta, Manitoba (CUCM) and Saskatchewan formed a joint venture known as PPJV on behalf of all prairie credit unions. PPJV resources are in year two of a multi-year project to move to a payments as a service model with IBM. They are also intent upon streamlining the payments functions between the three Centrals. The goal is to ensure prairie credit unions are competitive in payments and have access to efficient, cost-effective, modernized payments processing infrastructure.

 

The Position

PPJV is currently seeking applications for a Director, Operations to oversee delivery of payment operations services and lead the operations team during the transition to an amalgamated business model. This is a full time, management level position.

As Director of Operations, you will lead all aspects of people management for operations team members located in Calgary and Winnipeg. Key accountabilities include managing the delivery of ongoing payments services to agreed service, quality and compliance levels including the management of key IT vendors, while also developing strategies and plans for operations optimization including Fraud and customer contact functions. Within your team, you will be supporting related IT resources as they develop and carry out projects to meet business needs and install new products/services. Contact with customers, key resources at the centrals and other parts of the PPJV organization are an important aspect of your role.

 

The Person

You possess a related University degree and 10+ years of related experience including people leadership. An MBA would be a major asset, as would additional professional designations such as PMP and ITIL. Knowledge of the financial services industry with previous financial services industry experience, including understanding of the Payments Canada clearing and settlement framework and/or Interac systems and processes are some of your strongest competencies. A clear understanding of the systems development lifecycle and knowledge of Canadian Payment Association (CPA) rules and standards round out your resume. Experience with Printing Services, Fraud processes and Operational Procedures and Controls would be beneficial.

This position is currently designated as a work from home position, and will eventually be involved in limited business travel. Ideally, candidates will be located in our customer areas of Alberta, Saskatchewan or Manitoba.

 

The Environment

You’ll be one of the senior leaders shaping the PPJV culture and work environment. Because PPJV is a joint venture, you’ll technically be employed by one of the owner organizations. Attractive compensation and benefits are available to the successful candidate.

 

Interested candidates are asked to submit a resume and cover letter by March 17, 2021 to: barbara@smarthire.solutions

We thank all candidates for their interest; however, only those candidates selected for an interview will be contacted.

Loans Manager / Loans Officer

 

Are you ready for the next step of your career? Do you have the desire to help members and staff succeed personally and financially? Do you have a lending background? Luseland Credit Union is seeking a motivated leader to join our lending team either as a Loans Manager or Loans Officer (position based on qualifications).

THE POSITION – Loans Manager

Reporting to the General Manager, the Loans Manager will:

  • Collaborate in the development of corporate strategies, policies and risk management plans;
  • Manage, monitor and grow the credit union’s loan portfolio, proactively working to retain and expand member relationships;
  • Ensure that all lending activities are in compliance with relevant legislation and regulations;
  • Provide coaching, inspiration and leadership to a high performance team delivering quality member service and duty of care;
  • Provide lending services to current and potential members including recognizing their needs in order to promote and cross-sell LCU products;
  • Promote Luseland Credit Union and maintain active involvement in the community

​QUALIFICATIONS

This position requires:

  • 5+ years of lending experience within the industry
  • Background in Finance (B. Comm or equivalent is preferred)
  • Knowledge and experience in resolving complex lending issues related to serving agricultural and/or commercial members
  • Experience working with banking applications
  • Management experience would be considered an asset
  • The incumbent will also have a thorough understanding of the credit union system including operations, principles and values
  • Flexibility within requirements may be provided to the right candidate

THE POSITION – Loans Officer

Reporting to the General Manager, the Loans Officer will:

  • Provide lending services to current members and potential members and administer and control an assigned portion of the loans portfolio;
  • Recognize member needs and promote and cross-sell credit union lending and deposit services; and
  • Ensure all loan activities comply with relevant legislation, regulations, policies and procedures.

QUALIFICATIONS

This position requires:

  • Attention to detail
  • Strong leadership and communication skills;
  • Working knowledge of credit union products and services;
  • Desire and ability to be a team leader
  • One-year of post-secondary training plus four to five years of job related experience or an equivalent combination of education and experience; or two to four years of relevant post-secondary training.

COMPENSATION

Salary will be negotiated based on education and experience. Luseland Credit Union offers a fully paid benefits package, including 7.5% pension matching, variable pay structure, and an employee loan/deposit program.

ABOUT OUR CREDIT UNION

Luseland Credit Union has been a proud leader in the community for more than 50 years. Every year we provide support to various local projects and organizations in the form of volunteer time and donations.

From a single office, we serve a membership of more than 1640 and manage assets over $151 million with a loan portfolio of over $100 million. We position ourselves as fast followers and offer most of the same digital banking products as the large institutions, but with a greater focus on service. We opened our new building in late 2017 and it has allowed us to continue to grow our business and positioned LCU well to serve our membership long into the future.

Luseland Credit Union is growth and team-focused. We are committed to providing exceptional customer service and to being accountable to every member we serve.

If your goals and experience match our requirements, we invite you to submit your application by Friday, April 9, 2021.

Adam Franko, General Manager
Luseland Credit Union
PO Box 518
Luseland SK S0L 2A0
F: 306-372-4446
E: adam.franko@luselandcu.com

 

Director of Credit – Northern Credit Union

Established in 1957 with 28 members as a closed-bond institution, Northern Credit Union has evolved into a full-service, locally operated financial institution offering personal and commercial banking and financial planning expertise to more than 70,000 member shareholders. Holding over $1.6B in assets under administration, Northern now serves over 30 communities in northern and north-eastern Ontario, and is committed to educating members in financial literacy, and providing tools to achieve their financial goals.

As the province’s 10th largest credit union, Northern has been making a series of significant, strategic investments over the past few years – by investing heavily in its operations, IT, people, culture, and brand, as well as establishing partnerships that have propelled it to be a key player in the financial services marketplace of Northern Ontario. It is within this exciting context that Northern is currently seeking its next Director of Credit.

Reporting to the Senior Vice President and CFO, the Director is an important member of Northern’s Management Team responsible for the overall operation of Credit Services including adjudication and recovery. The Director provides leadership and innovation in developing strategies to balance the organization’s credit risk with the needs of its members and the growth objectives of the organization. Collaborating with Northern’s Executive Team and various internal and external stakeholders, the Director leads, directs, and guides a skilled credit services and recovery team consisting of six individuals.

As an ideal candidate, you bring a minimum of 12 years of progressive experience in sales/service managing a diverse portfolio, preferably in a commercial banking environment. You have demonstrated expertise in analyzing financial statements and in all aspects of lending, market analysis and industry trends, and cash management. You have sound program, policy and project development experience combined with demonstrable knowledge of credit adjudication and recovery and a proven ability to balance innovation and risk. A leader with a minimum of five years of management experience, you are open, transparent, creative and solutions-oriented and deeply respected for your outstanding interpersonal skills and ability to steward a cohesive and high performing culture across a remote team. Any of the following professional designations would be considered an asset: CPA, IFIC, CSC, CFP.

To apply for this exciting credit union leadership position, please submit your application and related materials to Cameron Morrison at cmorrison@boyden.com and state the title of the position in the subject line of your e-mail.

We thank all applicants for their interest, however only those under consideration for the role will be contacted.

Loan Administration and Accounting Clerk

Loan Administration and Accounting Clerk

Williams Lake Administration Branch

Williams Lake and District Credit Union has an exciting opportunity for an energetic, service-focused Administrator to work out of the Williams Lake Branch. This is an 18-month contract position that may lead to full-time employment following completion of the contract.

The Community

Williams Lake is just a one-hour flight or a scenic day trip (546 km) north on Highway 97 from Vancouver, making it very easy to access. Within a three-hour drive, residents can also access the major cities of Prince George to the north and Kamloops to the southeast. Whatever cannot be found locally is accessible within easy driving distance on major highways. Williams Lake has many amenities, including a modern recreation centre and pool, an extensive trail network for mountain biking and hiking, arts and culture activities delivered through many clubs and societies, the largest shopping area in the Cariboo Chilcotin Coast, and the opportunity for post-secondary education offered through Thompson Rivers University’s Williams Lake Campus. http://www.tru.ca/williamslake.html

Affordable real estate offers an opportunity to own land only minutes from town and the ability to purchase a home within city limits at very affordable prices compared to many Canadian cities. With all four seasons represented and significant sunshine hours (308 days on average), Williams Lake is ranked number 5 across Canada by weatherstats.ca for the highest number of sunny days during warm months. There is plenty to keep outdoor enthusiasts busy. Surrounded by over 800 lakes, the area is a fishing hotspot. The dry climate makes it more likely to experience the outdoors in the sunshine when hunting, hiking, mountain biking, kayaking or enjoying winter sporting activities.

Overall, Williams Lake offers an affordable lifestyle for the family or the young adventurer.

The Opportunity

Reporting to the Manager of Accounting and Centralized Services, you will have at least five years’ experience in administration, ideally in a Credit Union or Banking environment.

This is a multi-faceted role that spans several departments within our Credit Union.

Commercial and Retail Loan Administration involves member-facing activities, all of which are dealt with in a confidential, courteous and professional manner. Commercial and Retail Loan Administration involves back office support activities such as recording and processing loan applications, completing departmental reports, conducting credit checks and lien searches as well as registering and releasing security. Further duties include maintaining loan files, preparing and typing routine correspondence, monitoring for required loan account reviews while adhering to all internal policies and procedures.

Accounting and Clearing related activities include conducting daily member account clearing activities and assisting with various accounting related duties which require assistance with setting up new accounting software under the guidance of management/external consultants.

As the ideal candidate you will have relevant tertiary education, possess excellent communication skills and have a commitment to delivering outstanding service.

We offer a competitive compensation package, including benefits, commensurate with experience and qualifications.

Interested applicants may submit a resume and cover letter, in confidence by, March 19, 2021 to:

Manager, Human Resources

Williams Lake and District Credit Union

139 North 3rd Avenue

Williams Lake, BC V2G 2A5

Fax: (250) 392 4361

E- mail: resume@wldcu.com

Williams Lake and District Credit Union thanks all applicants for their interest. Only those applicants being considered will be contacted.

For more information on Williams Lake and District Credit Union, please visit our website at www.wldcu.coop.

Financial Services Officer/Representative (Member Services and/or Lending Departments) Open to Full Time or Part-Time

The role supports the corporate vision of sales & service excellence by providing a high level of member service, administrative data entry, balancing of accounting support tasks. Fosters business development through service excellence and product knowledge; act as point of first contact for members.

Member Service Representative

Sells and processes member banking needs (deposits and withdrawals, front line transactions); open/close personal accounts. Recognizes member needs and promote lending & deposit services and refer more complex requests to respective staff professionals.

Sells and prepares documentation for Registered products, Term Deposits and other investment products not requiring a mutual funds license.

Daily balancing of transactions- outgoing cheques, transactions, and cash.

Lending Administration (Optional) 

Complete and process required documentation for credit related products- consumer loans, lines of credit, and residential mortgages.

Provide support to lending function by: disbursing loan proceeds, posting loan-related transactions, auditing loan input & documents, making member appointments, administering the overdraft reports, extracting and providing loan-related information to members, processing and recording loan payments and changes to member files, calculating and preparing mortgage and personal loan pay-outs,

Assist with the Loans Department with lending and wealth functions by preparing letters, other documentation and making follow up calls on behalf of lenders and the Manager, Lending & Wealth.

Liaise with title insurance company; complete monthly reconciliation and remittance of creditor insurance; liaise with notaries and solicitors regarding mortgage funding and discharges.

Provide credit information about members to authorized organizations; obtain credit information on applicants through credit bureau searches.

Search liens; lodge, renew and discharge registrations of collateral; complete property tax searches.

Accountant

We’re hiring a full-time temporary Accountant!

 The Accountant role is a critical role within our finance department, providing financial accounting to the credit union and its subsidiary.

Position Overview

The Accountant position performs a variety of duties relating to corporate accounting and treasury support. Key responsibilities of this role include assisting in preparing financial reports, accounts payable, processing, GL reconciliations, accruals, allocations, balancing organization general ledger accounts, and daily cash flow forecast. This position will also provide support to Accounting Administrators.

Key Responsibilities:

  • AP, AR and month end duties
  • Preparing AP runs, including communication with management and vendors
  • Allocating expenses and reconciling suspense accounts
  • Daily cash flow analysis and communication of treasury details to management
  • Timely delivery of financial statements and other reports

Skills & Attributes:

  • Knowledge of full cycle accounting
  • Strength in overall verbal and written communication
  • Attention to detail and accuracy
  • Learning and working within various systems and technologies
  • Strong proficiency in Excel

Experience & Education:

  • Preferred minimum 3-year experience in accounting
  • Some treasury experience an asset
  • CPA student 1st or 2nd year desired

Qualified applicants should identify how their skills and experience match our requirements. We thank all applicants for their interest and only those applicants considered for an interview will be contacted.

 Aldergrove Credit Union is a financial service cooperative located in the heart of the Fraser Valley. We proudly offer personal and commercial banking, insurance and financial planning solutions to our members and clients in the communities of Langley, Aldergrove, Abbotsford and Mission. Our Credit Union has approximately 120 staff serving 17,500 members and operates six branches, three insurance offices, and three financial planning offices. The strength of our Credit Union is a direct reflection of our commitment to our people, service to members, and growing our communities. For more information, visit www.aldergrovecu.ca.

Senior Agricultural/Commercial Lender (BRA III)

Diamond North Credit Union is currently recruiting for a Senior Agricultural/Commercial Lender for the position of Business Relationship Advisor III.

The Business Relationship Advisor III is accountable for the growth, development, and oversight of the lending and financial needs of a number of relationship managed members. This portfolio consists primarily of a variety of agriculture and commercial members whose needs are complex and require innovative and creative solutions to support their operations. The Business Relationship Advisor III’s primary accountability is to generate growth through the acquisition of new members, deepen member relationships, and to know the agriculture and commercial market to develop new and valuable opportunities for the Credit Union. Finally, the Business Relationship Advisor III will deliver results through partnership with a variety of Credit Union departments and partners by maintaining referral relationships with personal, commercial, and wealth partners when broader or more complex financial needs are required. Given that the Business Relationship Manager III’s members reside and operate throughout the Credit Union’s region, travel is a definite requirement.

Diamond North Credit Union is a progressive, member-owned financial institution located in northeast Saskatchewan. Our team of dedicated staff focuses on developing relationships and providing unparalleled service to all of our members and our communities. We offer a competitive compensation package which includes health and dental benefits, plus an employee deposit and loan program, and are proud to match your superannuation contribution up to 7%. Diamond North Credit Union offers an environment that empowers our employees to continuously learn and thrive.

If you believe that you could be the next member of our team, please forward a cover letter, resume and work-related references to humanresources@diamondnorthcu.com no later than 12pm on Friday, April 2, 2021. We thank everyone for their interest, however, only those selected for an interview will be contacted.

Business Intelligence Analyst (Power BI)

We are expanding our TCU Team to help us evolve through the next stage of our growth journey, and we hope that you can help shape our future. We now have a career opportunity for an 18 month term Business Intelligence Analyst (Power BI) position.

Position Overview

As part of the Systems Department, this position will provide support to internal clients and the systems team analyzing, developing and supporting information-based solutions with the Microsoft Power BI tool. It is also responsible for designing, developing and publishing reports and dashboards for information / operational needs based on best practices in business intelligence and data visualization as well as documenting Power BI solutions.
This includes:
• Support Data Warehouse, ETL creation and modification
• Working with SQL database
• Creating, maintaining and troubleshooting of report automation, as well as producing daily, weekly, monthly and quarterly reports
• Training and support for users of the Power BI tool.
• Analysis of business data to convert larger data sets into digestible reports
• Resolution of escalated help desk tickets.
• Assist with user acceptance testing and training for newly developed data sets, reports, dashboards and processes

Qualifications

• Degree or Diploma in Computer Science, Data Science, Data Analytics or related discipline combined with 1-3 years of experience working with Business Intelligence tools.
• Knowledge of MS Power BI as well as SSRS, MS SQL Server, Excel and Visio.
• Relevant years of experience as well as industry knowledge will be considered in lieu of formal education.
• An analytical person with excellent interpersonal relations, prepared to go extra mile to contribute to positive member interactions.
• A highly motivated individual able to work under pressure and time constraints with the ability to multi-task.
• A detail oriented specialist able to assess incidents and problem situations to identify causes, gather and process relevant information and recommend possible solutions.
• A professional with well-developed organization skills, business acumen, financial and technology industry understanding.

Get to know us

TCU Financial Group is a Saskatchewan credit union who, for over six decades, has been dedicated to helping our members and our own TCU Team reach their goals. Our roots and our commitment to fostering financial health in our communities run deep.

Rewarding times ahead

We’re growing and evolving our organization – and we need talented people who are passionate about creating and delivering meaningful financial solutions for our members.

Thank you for your interest in exploring your future with us!

The deadline for this career opportunity is Monday, March 22, 2021.

Please submit your resume and cover letter to:

Human Resources Department
TCU Financial Group
PO Box 5050
Saskatoon SK S7K 4E3
Email: hr@tcu.sk.ca
Web site: www.tcufinancialgroup.com

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