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Manager Commercial/Agricultural Services

Job Title:      Manager Commercial/Agricultural Services

Reports To:  Chief Executive Officer (CEO)

If you are the right person Southwest Regional Credit Union welcomes applicants to apply for this great job opportunity!

Our History:

Southwest Regional Credit Union is a full service Credit Union meaning we offer a wide variety of products and services to fulfill our membership needs, including several borrowing options and wealth management services. All our member deposits, with the exception of Mutual Funds, Membership Shares and US Accounts are insured through the Financial Services Regulatory Authority of Ontario (FSRA). Southwest remains a strong organization and well positioned to meet both current and future financial needs of our members. The Credit Union aims to return a considerable portion of annual earnings to members via dividends and loan interest rebates.

We have come a long way since 1939 and much has changed – but the Credit Union still believes in its roots of ‘Serving People with People’ and is focused on providing superior service to its membership. Our history shows just how much we have grown, but our future is always focused on providing “Banking Like it Used to Be.”

Job Summary:

The Manager Commercial/Agriculture Services is responsible for building and maintaining a portfolio of commercial and agriculture businesses. The incumbent delivers a broad range of commercial and agriculture services and initiates and/or participates in business development activities to grow the portfolio through consolidation and retention of existing business and by obtaining new business from potential members. The Manager Commercial/Agriculture Services ensures the completion of reviews on portfolio accounts including property site visits as required.

 

The Manager Commercial/Agriculture understands his/her role as brand ambassador and provides a positive brand experiences to all members and industry partners.

 Duties and Responsibilities: 

  • Contribute to and implement strategic action plans and commercial/agriculture business development tactics based on established sales strategies
  • Responsible for the supervision of administration staff within the department
  • Proactively participate in various external activities such as community events
  • Work closely with Branch staff to support existing and new commercial/agriculture member relationships by acting as a key advisor and subject matter expert
  • Respond to all business opportunities in a timely manner and effectively manage any member concerns or issues
  • Collect and compile information and analyze financial statements to assess credit worthiness
  • Provide sound credit approvals within lending limits while balancing the needs of the member and SWCU, making recommendations for approvals/declines to the CEO or designate if outside discretionary limits
  • Process syndicated loan applications as requested
  • Responsible for quality of business generated and achieving expected revenue and growth targets
  • Ensure all assigned commercial/agriculture files are reviewed on a regular schedule and that all required documentation is in order; review loan risk and make short- and long-term recommendations on files posing potential risk problems
  • Review commercial/agriculture overdraft reports and take appropriate action where required
  • Generate and review monthly reports tracking the performance and status of the Commercial and Agricultural portfolio, and any other specific reports as requested for review by the CEO and Board of Directors
  • Develop and maintain a strong business relationship with all members within the portfolio
  • Maintain and contribute to strong business relationships with industry partners including but not limited to Aviso, CUMIS and Central 1, and third-party vendors including but not limited to Collabria and POS Merchant Services
  • Establish and maintain professional relationships and effective communication with realtors, brokers, builders and new members in order to develop commercial/agriculture lending referral opportunities from this business referral network and other referrals including but not limited to merchant services, deposits, insurances and wealth management opportunities
  • Provide excellent client service to internal and external parties
  • Be aware of enterprise risk management issues as they relate to Lending Services and bring forward strategic and risk issues for discussion, review and solutions to the CEO or designate
  • Stay current with general economic indicators and industry sector trends
  • Maintain a thorough knowledge of policies and procedures as they pertain to the operations of Lending Services
  • Work safely in accordance with SWCU’s Health & Safety Policy, procedures and the Occupational Health and Safety Act as amended from time to time
  • Contribute to the development of sales and service goals and objectives for SWCU branches in consultation with the CEO or designate
  • Assist the branches to operate within established and accepted risk management guidelines, Anti-Money Laundering, Privacy and any other applicable legislation in consultation with SWCU policies and procedures
  • Perform any other necessary tasks that may be required, and that have been deemed reasonable for this position. We require full commitment to the sales expectations that may be laid out for the branch and guided by the CEO or their designate

Qualifications:

  • University business degree or equivalent work related experience
  • Minimum 8 years experience as senior lender managing large credits in terms of size and complexity
  • A background in farming, agri-business or commerce an asset
  • Experience in dealing with high risk or watch accounts an asset
  • Proven ability to successfully manage the relationship with existing lending accounts
  • Proven quality of credit analysis including completion of credits, accuracy and sound judgement in credit decisions
  • Proficiency with financial statement analysis and a general understanding of accounting and the various forms of business structure like sole proprietorship, partnership, incorporation and unincorporated associations
  • Member focused experience in the financial services is an asset
  • Possess a thorough understanding of SWCU products, services and banking system
  • Possess an understanding and commitment to the co-operative philosophy within the credit union system

We are an equal opportunity employer values diversity in our workforce, as well as in our members, suppliers and others. We provide equal employment opportunity for all applicants and Employees and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability or any other characteristic protected by local law.

 

Interested candidates can apply in confidence to the Director of Human Resources to  hr@southwestcu.com

 

Digital Marketing & Content Specialist

Do you…have digital marketing experience and thrive in an ever-evolving work environment? Are you a motivated self-starter with knowledge and experience in digital and web content design, web metrics and digital analytics? Do you have a proven track record in building engagement and online sales? Are you known for your ability to deliver effective and innovative digital campaigns?

If so… we should talk.

We’re currently seeking an experienced Digital Marketing & Content Specialist to join our Marketing department team.

Reporting directly to the Senior Manager Marketing & Brand Experience, you are responsible for developing, implementing, maintaining, and tracking communications and promotions across a variety of digital channels to uphold a strong digital presence and growth of the brand.

You will work with stakeholders to design, create, and deliver marketing programs to support the growth of Kootenay Savings services and products and will also provide strategic analysis and insight on overall content management.

This position is based out of our Corporate Office in Trail, BC, however remote work options may be considered.

The ideal incumbent will possess:

  • Marketing or Media Certificate, diploma or degree in digital media, communications, marketing or other related discipline
  • Minimum 3 years of job-related experience in the digital media and/or marketing field that includes:
    • Creating digital content for a variety of digital solutions
    • Successfully applying digital sales techniques
    • Using content management systems and applications
    • Monitoring and analyzing traffic to digital applications
    • Advertising and marketing via the following channels:
      • Websites
      • Search Engine Marketing (includes SEO and PPC advertising)
      • Social Media Platforms
      • Targeted Email
      • Affiliate Marketing
      • Video
  • Deep understanding of digital marketing
  • Strong verbal and written communication skills and ability to adapt communications to fit the audience and ensure understanding
  • Solid understanding of web metrics, and digital analytics, with the ability to generate, analyze and interpret data
  • Strong technical skills in HTML, CSS, SQL, Microsoft Office applications, Google Analytics, Adobe Creative Suite apps, WordPress
  • Demonstrated experience managing CRM, segmenting customers
  • Good understanding of search engine guidelines and optimizations
  • Strong knowledge of social media sites, including Facebook, Twitter, and YouTube
  • Ability to deliver effective and innovative digital campaigns
  • Well developed technical knowledge of consumer promotions from idea creation through to deployment
  • Demonstrates professionalism, respect, honesty, empathy, integrity, confidentiality and able to gain the confidence and trust of others
  • Demonstrates strong interpersonal skills and the ability to communicate effectively, work well in a team environment, and interact comfortably at all levels of the organization
  • Effective influencing, problem-solving, decision-making and organizational skills
  • Ability to be creative and apply “out-of-the-box” thinking
  • Strong project management and coordination skills and able to manage multiple / changing priorities and deadlines
  • Ability to be flexible and adaptable when facing tough circumstances

Why work for us?

We know that our dedicated employees give us a lot and are key to our success; in return we offer a total rewards package that includes:

  • Competitive salary and benefits
  • Paid vacation, sick time and floating holidays
  • Continual training, development and coaching
  • Confidential employee and family assistance program
  • Flexible work options to support work-life balance
  • Unique staff benefits on products such as bank accounts, loans & mortgages
  • The opportunity to build a satisfying career in an organization that incorporates many leading-strategic initiatives
  • Being part of an organization that puts their community and employees first
  • Being part of a talented and dedicated team who improve our members’ financial lives

Nestled in the natural beauty of the Selkirk and Monashee mountain ranges, next to the mighty Columbia River, the Greater Trail area offers year-round activities for the outdoor enthusiast from golfing to skiing, mountain biking, kayaking, fishing, hiking and much more.  Amenities include the region’s largest hospital, Selkirk College and an aquatic and leisure centre, all surrounded by inviting neighbouring communities. Affordable, safe and volunteer-oriented communities provide all the modern technology and amenities to keep you connected. Here you will find outstanding opportunities for living life well and to its fullest.

For more information about the Greater Trail region, please visit imaginekootenay.com

For more information about Kootenay Savings, please visit www.kscu.com

Please apply online through the careers section of our website at www.kscu.com to upload your resume and complete the application questions.

We thank all applicants for their interest; however only short listed applicants will be contacted.

Manager: Credit Administration and Commercial Adjudication

Do you… know what it takes to succeed in the competitive financial services market? Are you a natural leader who aspires to make a positive difference each and every day? Do you embrace change and thrive in an ever-evolving work environment? Are you a motivated self-starter with a proven track record of success in commercial lending and credit adjudication? Do you have what it takes to improve our members’ financial lives?

If so… we should talk.

We’re currently seeking an experienced professional to join our team as the Manager: Credit Administration & Commercial Adjudication. Based out of our Corporate office, the Manager: Credit Administration and Commercial Adjudication is responsible for the development and growth of long term, profitable relationships with commercial members through appropriate adjudication and mitigation of credit risk and appropriate pricing of credit relationships.

The incumbent provides leadership and guidance to the Credit Administration team and ensures appropriate processes and controls are in place to monitor and mitigate risk while ensuring Kootenay Savings policies, procedures and regulatory guidelines are met. The Manager: Credit Administration & Commercial Adjudication provides input and is responsible for the development of lending policies and procedures as required. In addition, this role supports our commercial lending group by providing guidance on loan applications, structure, pricing and application of lending policies.

Remote work options for this opportunity may be considered.

Minimum requirements:

  • Post-secondary diploma, degree and/or certification in Business or a related program
  • Minimum 5 years’ progressive experience in sales and service with a comprehensive knowledge of commercial lending and risk management in the financial services industry
  • Strong understanding of underwriting guidelines and excellent adjudication skills including commercial portfolio risk management
  • Sound knowledge and understanding of business financial statements, business case and cash flow analysis and real estate lending
  • General knowledge of consumer and retail mortgage lending including financial products & services
  • Thorough knowledge of the commercial banking marketplace and the market area’s key industries and competitive positioning
  • Advanced knowledge of lending policies, procedures, and regulatory guidelines
  • Advanced knowledge of personal computer-based literacy including advanced knowledge of Excel
  • Excellent interpersonal, communication and relationship building skills
  • Self-motivated and resourceful with strong planning, organizational and time management skills
  • Demonstrated exceptional analytical skills
  • Ability to effectively problem solve and manage conflict
  • The ability to take a creative approach to opportunities or issues, think “outside the box” and explore unique ways to create value for members, communities and the organization
  • The ability to courageously face new challenges and opportunities
  • The ability to form a deep understanding of members’ needs and to develop member-centric solutions across multiple channels that exceed their expectations
  • The ability to work within and across groups and/or organizations to solve complex issues and create the best solutions that will benefit members and their communities
  • The ability to recognize and moderate one’s effect on others and the organization, building trust by choosing to act with integrity and authenticity
  • The ability to inspire a sense of direction and shared purpose for employees, while energizing and motivating them to advance the vision

Why work for us?

We know that our dedicated employees give us a lot and are key to our success; in return we offer a total rewards package that includes:

  • Competitive salary and benefits
  • Paid vacation, sick time and floating holidays
  • Continual training, development and coaching
  • Confidential employee and family assistance program
  • Unique staff benefits on products such as bank accounts, loans & mortgages
  • The opportunity to build a satisfying career in an organization that incorporates many leading-strategic initiatives
  • Being part of an organization that puts their community and employees first
  • Being part of a talented and dedicated team who improve our members’ financial lives

Nestled in the natural beauty of the Selkirk and Monashee mountain ranges, next to the mighty Columbia River, the Greater Trail area offers year-round activities for the outdoor enthusiast from golfing to skiing, mountain biking, kayaking, fishing, hiking and much more.  Amenities include the region’s largest hospital, Selkirk College and an aquatic and leisure centre, all surrounded by inviting neighbouring communities. Affordable, safe and volunteer-oriented communities provide all the modern technology and amenities to keep you connected. Here you will find outstanding opportunities for living life well and to its fullest.

For more information about the Greater Trail region, please visit imaginekootenay.com

For more information about Kootenay Savings, please visit www.kscu.com

Please apply online through the careers section of our website at www.kscu.com.

Open until filled

We thank all applicants for their interest; however only short listed applicants will be contacted.

Senior Analyst, People Solutions

Company Description

Central 1 is the partner of choice for financial, digital banking and payment products and services – fueling the success of businesses across Canada. With $16.9 billion in assets, we leverage our scale, strength and expertise to power progress for more than 225 credit unions and other financial institutions, enhancing the financial well-being of more than five million customers from coast to coast. For more information, visit Central1.com.

It’s important we succeed, because the banking industry is one where disruption rules and old ways of doing business are quickly becoming a thing of the past. Central 1 is here to keep Canada’s financial marketplace diversified, support Canadians who want a choice when it comes to banking, and do good for the communities we serve.

As Central 1’s HR consulting agency, People Solutions offers a suite of strategic, data-driven, and innovative human resources consulting services.

Because of COVID19, all Central1 offices are currently closed to non-essential employees. This role will see you working remotely until our offices are reopened. The timeline to reopen is still under consideration, as are our future remote working policies.

Job Description

The Senior Analyst provides HR generalist expertise to consulting projects for Canadian credit unions, supporting Consultants on large and complex consulting projects, and managing less complex consulting projects directly. HR analysis and consulting support covers services in compensation, talent and recruitment, organizational design, and board effectiveness. This position may project manage survey processes and reporting and may provide technical guidance and work leadership to junior department staff.

What you’ll be doing:

  • Providing core support on complex consulting projects. This includes proposal and services agreement development, research, discovery documentation, data compilation and analysis, complex report preparation and client follow-ups. Making recommendations based on research and analysis for review by Consultants.
  • Managing consulting projects of a limited scope from end-to-end, involving client need analysis, project plan development (i.e. timelines and cost estimates), compilation and analysis, development and delivery of recommendations.
  • Delivering quality services to meet clients’ needs; building relationships with clients; identifying opportunities and making recommendations to enhance or introduce products and services.
  • May be assigned overall product leadership for one or more products.
  • Upholding organizational and departmental policies, standards and guidelines.
  • Contributing to overall effectiveness and success of the People Solutions team

Qualifications

What you’ll have:

  • Bachelor’s degree in Human Resources and four to six years related experience, or an equivalent combination of education and experience
    An HR designation – or working towards achieving a designation (CPHR, CHRP, SHRM-CP, CCP) would be an asset
  • Strong generalist knowledge and exposure to all aspects of human resources
  • Experience with survey methodology and trend research and reporting
  • Advanced analytical and organizational skills
  • Advanced computer skills using MS suite of products, and aptitude for learning and using technology to build business solutions
  • Solid written and oral communication skills with ability to communicate complex ideas and concepts clearly and concisely
  • Demonstrated project management skills and ability to manage competing priorities and project deadlines
  • Ability to maintain confidentiality of sensitive information.
  • Collaborative team player with strong client service orientation
  • Alignment to the values of the cooperative movement and credit union system

Additional Information

As much as we believe in working hard, we also believe in personal growth and taking time for ourselves. Accordingly, our total rewards philosophy amounts to one of the best compensation and benefits packages in the industry – from performance-based incentives and extended benefits, to training and education reimbursements and ample vacation time.

Central 1 is committed to building a diverse and inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful. We are welcoming of all applicants and we will provide an accessible candidate experience.

Reporting to: Director, Human Resources
Location: Vancouver, British Columbia, Mississauga or Toronto

Flexibility for travel and work outside of traditional hours (evenings and weekends) will sometimes be required.

Leader, Commercial Services & Business Development

The Leader, Commercial Services supports company growth by seeking out new commercial business opportunities which will promote profitability. This position is responsible for the development and execution of commercial and small business strategies and leadership of the team. Through effective and strategic sales management and leadership, they coach, mentor and develop the team. Supports member satisfaction and increases market share while growing a sales culture through sales and relationship management. This will include but not be limited to development of business for current and potential members, recommending modifications to policies in response to new or changing circumstances; proactively develop a network of relationships and performing other related duties to further growth of Pathwise Credit Union. This role also participates in the strategic planning process for the credit union while providing strong leadership, organizational, impact, influencing and presentation skills.

 

ROLE ACCOUNTABILITY

Leadership:
• Responsible for communicating credit union initiatives and supporting the Commercial Department team to meet their business objectives.
• Directs and is ultimately accountable for the recruitment and development of a team of qualified, professional and capable employees.
• Responsible for creating a respectful environment that stimulates, guides and encourages employees to realize their maximum potential and encourages professional development.
• Provide leadership, management, coaching and clearly defined, measurable goals and expectations to the Commercial Department staff.
• Understands, respects, and supports Pathwise’s commitment to corporate social responsibility.
• Accountable for the oversight leadership for all Pathwise business centres.
• Responsible and accountable for the development and implementation of service standards for Commercial department.
• Accountable for the operations and performance of the Commercial department.

Business Development & Community
• Responsible and accountable for the development and implementation of sales strategies for the Commercial department by contributing sales information, analysis and recommendations to the corporate sales plan.
• Grows and manages a profitable commercial portfolio.
• Works independently to generate credit and deposit opportunities.
• Responsible to represent Pathwise, build relationships and proactively build business in the community.
• Strong and proven track record of business development and origination, relationship building, and portfolio management.

Risk, Audit and Administration
• Responsible for writing large and complex commercial credit and approving credit written by others.
• Responsible and accountable for the establishment, implementation and continuation of sales management routines in the department that support the sales plan and overall credit union business plan.
• Is the resident expert for all Commercial policies, products and programs. Provides leadership and strategic guidance to the Commercial department.
• Ensures compliance of risk management, cost and pricing in the achievement of sales objectives.
• Minimizes loan risks through diligent, timely and proactive annual financial reviews and ongoing monitoring of changing economic/marketplace influences and applicable industry trends/data.
• Responsible and accountable for the development, implementation and management of the budget including all capital, operating and personnel expenses.
• Accountable for maintaining current and relevant knowledge of industry trends, competitor products and strategies.
• Responsible and accountable to work within the assigned credit limits for lending and approvals.

QUALIFICATIONS

Knowledge, Skills & Capabilities
• Exceptional leadership and management skills.
• Experience in change management.
• Proven sales experience, sales and pipeline management.
• Experience in commercial business sales management.
• An understanding of marketing and business development.
• Experience in financial management, credit risk management and developing budgets.
• Understanding of corporate tax and financial statements.
• Knowledge of credit union philosophies, principles, legislation, regulations, policies and procedures is an asset.
• Understanding of credit union operations is an asset.
• Experience leading and coaching sales teams.

Education and Experience
• Bachelor’s degree in a related field.
• Ten or more years’ job-related experience, with a minimum five years in a commercial lending role, or an equivalent combination of education and experience.
• Management experience strongly preferred.
• Ability to travel (local) and work flexible hours, as required.
• Must be bondable.

APPLICATIONS

Candidates should submit their application, cover letter and resume to:

Attn: People and Culture

E-mail: careers@pathwise.ca

ACCOMMODATION

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance by contacting us at careers@pathwise.ca, subject line “accommodation”.

Area Manager, Agriculture

At Conexus, it’s not what we do, it’s how we do it. 

Are you ready to make a move and work for a company who puts the financial well-being of its members first? It’s not just something we say at Conexus. It’s a promise delivered by our 900 employees each day. We are passionate about our members’ financial health, and our employees reflect that passion. At Conexus it’s about more than conducting a banking transaction, it’s about creating a personalized experience for each member. We do this by keeping it simple and lending an ear to each member’s individual needs throughout Saskatchewan.

Our employees are authentic, bold, creative, and responsible. They are the reason we consistently deliver outstanding member experiences. They’re more than just individuals who come to work each day, each employee is a vital part of Conexus.

The bigger picture 

We’re looking for an individual with a member-first approach to come on board as an Area Manager, Agriculture. As the Area Manager, you will be supporting a team of Ag experts as they build trust and tailor advice with our members. You strike a balance of being responsible with risk management and credit quality while being bold to proactively strengthening relationships with members and our communities.

How you’ll be spending your time 

  • Recruiting, developing, coaching, empowering and leading a team of Business Advisors
  • Ensuring the team’s provision of holistic financial advice and service solutions meet new and existing business members’ needs
  • Fostering, retaining and growing Conexus business through the development of relationships with businesses and ag producers.
  • Ensuring the team monitors portfolios to align with Conexus risk appetite
  • Approving credit applications in alignment with adjudication policies and procedures

  The way people describe you 

  • An effective networker who actively seeks new member relationships and opportunities
  • Confident advice-giver who provides effective solutions
  • Responsibly manages risk, policies and credit adjudication
  • Dedicated to improving the member and employee experience

The experience you bring 

  • 5 years’ experience in complex business and/or agriculture lending
  • 2 years’ experience in people leadership
  • Advanced knowledge and application of commercial business systems

What you get in return 

Our team works tirelessly to ensure the financial success of each of our members. We think such dedication deserves recognition. That’s why we’re proud to offer some of the most competitive job perks of any employer around. Come, join our crew, and find out just how sweet the rewards can be:

  • Competitive compensation and benefits package
  • Industry-leading work-life balance and rewards
  • Formal and informal employee development
  • Meaningful work that makes a real difference in our members’ lives

So, what do you think – does this sound like you? Do you think you’re the right fit for Conexus and can rock this role? If you do, and you have the qualifications outlined above, then we encourage you to apply now. If you have questions about this position, please contact Heather at heather.howland@conexus.ca. But act fast, the opportunity closes on March 2, 2021.

Payments Manager

Peace Hills Trust is Canada’s largest and oldest First Nations owned federally regulated financial institution, and is also Canada’s only independent Trust Company.  We employ just under 100 people who serve more than 20,000 personal, business and First Nations customers, providing financial services to most regions of Canada through our network of 8 Regional Offices and electronic services.

Peace Hills Trust is wholly owned by the Samson Cree Nation of Maskwacis, Alberta. The Samson Reserve is situated 100 km south of Edmonton, Alberta. Our Corporate Office is located in Edmonton, Alberta.  Head Office is located, on reserve, in Maskwacis, Alberta.

To learn more about our business, visit https://www.peacehills.com/Personal/AboutUs/.

The Opportunity

We are looking for an experienced financial services leader to take on the new position of Payments Manager. This is an exciting time in the evolution of payments, and we are looking for someone who can jump into managing our current payments operations and help us grow and scale the payments function.  This role reports to the Vice-President Information Services, and will be located at our Corporate Office in Edmonton.

The Payments Manager will provide the vision and leadership for designing, developing and operating payment services for customers and internal operations. Responsibilities include influencing and directing the evolution payment services and operations to provide competitive payment services. The Payments Manager will ensure payments services operate in a reliable, secure, cost efficient, and strategically sound way, reflecting business needs and best practices in creating value for the company and our customers.

Some of the specific accountabilities of this role include:

  • Contributing to the development of goals, plans and budgets and the implementation of payment services that enable the Company to compete more dynamically and more profitably in an evolving and demanding industry.
  • Leading a team of employees that operate payment services, provide customer and internal support and perform centralized administrative services.
  • Collaborating with business leaders on emerging payments trends, payments initiatives and the promotion of payments services
  • Participating in the analysis and evaluation of staffing requirements to fulfill operational and growth requirements, including the evaluation of outsourcing vs. in-house provisioning.
  • Identifying and developing strategic partnerships with key IT suppliers, licenses and contracts, vendors and consultant organizations. Negotiates and manages outsourcing and service arrangements that support the delivery of payments services.
  • Managing all aspects of payment services operations for paid items (cheques), automated funds transfer (AFT), wire payments services, bill payment processing, customer automated funds transfer (CAFT) service, debit card issuing and payments, ATM fleet management and operations, Interac e-Transfer, and the Merchant Services program
  • Managing all payments documentation and reporting
  • Providing risk and compliance management, including identification, monitoring and mitigation of payment risks, managing internal controls, and cooperating with internal risk management processes and external compliance requirements.

Qualification and Skill Requirements:

We’re looking for someone with a post-secondary degree or diploma in a related field, and a depth of experience and understanding of retail and/or commercial banking payments in a financial institution environment, including payments operations.

To be our ideal candidate, you will also have:

  • A strong knowledge of financial products and services,
  • Experience with foundational payment services (paid items (cheques), automated funds transfer (AFT), wire payments, debit cards), and knowledge and experience with e-transfer, ATM and merchant services would be an asset,
  • Project management and process improvement leadership experience,
  • Sound planning, prioritization, analytical and problem-solving skills, and the ability to analyze and evaluate information from multiple sources and find solutions to complex problems,
  • Well-developed oral, written, presentation and interpersonal communications skills,
  • Strong initiative and customer service orientation and the ability to build effective relationships with stakeholders and service providers,
  • Demonstrated strengths in people leadership, coaching and development.

The Reward

  • The chance to make a big impact in a small organization, and to collaborate with leaders across the business,
  • Opportunity for advancement, and to grow the payments team,
  • Competitive compensation package and benefits,
  • Relocation support for moving to Edmonton, AB if required.
​

Leasing Account Manager – Manitoba

As one of Canada’s Best Managed Companies for 17 consecutive years, Concentra prides itself on fostering employee engagement and a workplace of openness and respect.

Concentra is Canada’s leading provider of wholesale banking and trust solutions to credit unions from coast to coast. With deep co-operative roots, Concentra is focused on creating value for the credit union system. We partner with credit unions to ensure over five million Canadian members can choose competitive financial services from their local credit union.

Concentra is the number one partner in commercial equipment leasing and financing.  We work with credit unions large and small to offer competitive deal structures and attractive pricing for members. Concentra employees enjoy a competitive total rewards package and flexible work environment. We are looking for a results oriented individual to join our team to cover the Winnipeg and/or surrounding area in Manitoba. This role will work from a home office environment.

The purpose of this position is to develop, secure and close profitable equipment lease financing transaction business in an assigned market segment or geographic territory by building, soliciting and managing channels of business from credit unions, brokers, vendors, and direct client relationships.

Key Outcomes & Responsibilities

Accountable for booking annual budgeted volume of new transactional business with margin and fee contributions aligned to business plan and budget targets:

  • Develops and manages strategic partnerships with key vendors, brokers, and Credit Unions
  • Negotiates structure, terms and pricing on Lease Agreements and Loan Agreements that contributes to business unit profitability
  • Prepares and implements market account management plans that address broker education and management, credit union development, and direct business solicitation
  • Solicits business opportunities from direct customer contacts, broker and vendor relationships, and credit union affiliations
  • Develops and submits completed lease credit application packages for adjudication to the Lease Credit Department
  • Coordinates accurate lease document execution, vendor profiling, and equipment inspections as may be required upon receipt of credit approvals
  • Soliciting participation of affiliated and non-affiliated credit unions, providing lease product information, facilitating equipment leasing workshops and training seminars
  • Provides deal specific expertise, coaching and knowledge to credit union commercial lenders to help identify and develop equipment financing opportunities
  • Ensures organizational and product visibility at local and regional credit union event

Minimum Qualifications

  • Completion of a post-secondary degree in a business related field or equivalent combination of education and experience
  • 3 to 5 years’ experience in commercial leasing or in a regulated financial services environment
  • Proven track record in territory sales management in financial or other intangible service

To apply, please visit our Career page at www.concentra.ca

Applications for this opportunity will be accepted until end of day March 7, 2021

At Concentra, our goal is to achieve a workforce as diverse as the people we partner with. We encourage all members of the designated groups; aboriginal people, persons with disabilities, women, visible minorities and others to join our team. Concentra strives to provide a safe and respectful work environment free of discrimination and harassment and is committed to an inclusive, barrier-free recruitment and selection processes.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Contact Centre Advisor

A view of SASCU's Uptown building, which includes its Contact Centre.
A view of SASCU’s Uptown building, which includes its Contact Centre.

This is a great opportunity to join a growing and enthusiastic team!

Create your future at SASCU. We invite you to be part of a team where you can feel good about the work you do and the positive impact you will have in the communities we serve in the Shuswap. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism (not to mention fun)! Add in a competitive salary, and perks such as our employee incentive plan, reduced banking fees, and spectacular natural scenery, and you’ll see why SASCU is an award-winning employer.

As a Contact Centre Advisor, you will build deep relationships with members, first by seeking to understand what is important to them, and then by providing customized, advice-driven solutions that will guide them on their financial journey. This position requires a high level of interpersonal skills to engage members and provide service delivery through contact channels.

 

What you’ll do:

  •  Advise members on a full range of deposit and investment products and services (including new accounts, cards, term deposits, and registered products) for an assigned portfolio.
  • Advise members on personal and small business lending products and services (including mortgages, personal loans, lines of credit, credit card application, and associated insurance products).
  • Interview loan applicants, analyze their finances, and make recommendations.
  • Service and manage estate accounts within an assigned portfolio.
  • Partner with other SASCU department specialists to provide comprehensive advice to the member.
  • Undertake assigned administrative duties including regular and ad hoc reporting, audits, and preparing routing correspondence.
  • Provide support to Contact Centre Specialists as required.

 

What you’ll bring:

  •  One year of post-secondary education or equivalent, plus 2-4 years financial services experience with demonstrated sales skills.
  • Excellent interpersonal skills, including written and telephone communication.
  • Strong problem-solving and analytical ability.
  • Proficiency with technology including Microsoft Office and Customer Relationship Management software.
  • Commitment to continuous learning and self-development.

 

This position is full-time, working five days per week within the business hours of SASCU’s Contact Centre. It an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know!

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and over $900 million in assets. Learn more at www.sascu.com

 

A note on COVID-19:

Additional safety precautions have been put in place to protect SASCU staff and the public. More details can be found here: sascu.com/covid-19-response. Further information will be provided later in the recruitment process.

 

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

VeriBranch Lead

VeriBranch Lead

Permanent Full-time

Open to any location in Canada

Closes February 24

At Innovation Credit Union, we redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, our communities and our people. Now that’s responsible banking!

THE POSITION: Under the direction of the Manager, Digital & Core Banking, the VeriBranch Lead is responsible for evaluating business processes, anticipating requirements, and uncovering areas for improvement during the implementation of VeriBranch, an omni-channel banking platform. Areas of responsibility include:

  • Work with the vendor to match business processes to vendor workflows
  • Lead ongoing reviews of business processes and developing optimization strategies
  • Collaborate with vendors to establish and document shared testing strategies and processes
  • Lead team members in test planning, test case creation and test execution activities
  • Attend meetings and delivering presentations to share ideas and findings
  • Work closely with vendor, technicians, and business units
  • Ensure vendor solutions meet business needs and requirements
  • Perform functional and user acceptance testing
  • Support the Project Manager on project management activities

Some of the skills and abilities we would prefer to see in your application:

  • Bachelor’s Degree / Master’s Degree preferably in Business, Computer Science, Engineering, or a related field
  • A minimum of 4 years’ experience in business analysis or a related field
  • Advanced project management skills including Agile
  • Exceptional analytical and conceptual thinking skills
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions
  • Advanced technical skills
  • Excellent documentation skills
  • Competency in Microsoft applications
  • History of strong professional development

Compensation will commensurate with qualifications and experience. Innovation Credit Union offers a comprehensive employee benefits package including a 7% company matched pension plan. An attractive variable incentive program is also available.

Salary Range: $75,200 to $94,000

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