Manager of Member Experience

Lead with Purpose in the Heart of Saskatoon.

At Saskatoon City Employees Credit Union, we believe that exceptional member experience is at the heart of sustainable growth. It is not just about transactions; it is about building trust, understanding life’s financial journey, and supporting the prosperity of the people who have served our city, those who continue to serve it, and their families.

We are seeking a strategic and member-focused Manager of Member Experience to lead our deposit services, branch administration, and marketing efforts. This is a pivotal leadership role where you will architect the systems, coach the team, and shape the strategies that directly define our member experience.

You will be the driving force behind a service culture that sets us apart, ensuring our operations and growth are always aligned with the needs of our community.

The Opportunity:

In this role, you will directly influence our success and member satisfaction. You will:

Champion Member Relationships: Lead the growth and management of our deposit portfolio by developing proactive strategies that deepen member trust and meet their evolving financial needs.
Build Operational Excellence: Oversee branch administration, compliance, and risk management, creating seamless and secure processes that empower both staff and members.
Inspire a High-Performing Team: Coach, mentor, and develop our staff to shift from transactional service to trusted advisory, fostering a culture of continuous learning and accountability.
Drive Community Connection: Develop and execute marketing and business development plans that resonate authentically within our unique membership base, strengthening our role as a local financial partner.
Shape Strategy: As a key member of the leadership team, you will contribute to organizational plans that balance sound business practice with genuine community commitment.

Who You Are:

You are a seasoned financial services leader who thinks strategically, acts with integrity, and demonstrates agility in a changing environment. You’re known for your ability to build strong teams and your unwavering focus on the member experience.

Your Background Includes:

A post-secondary degree in Finance, Business Administration, or a related field.
7-10 years of progressive experience within a credit union or financial institution, with at least 5 years in a formal leadership or management role overseeing staff and operations.
Deep, practical knowledge of deposit products, branch administration, and the regulatory landscape.
A proven track record of coaching, developing, and inspiring a team to achieve outstanding results.
Outstanding communication skills and a natural ability to collaborate and build relationships.
Agility and comfort with change, new technology, and continuous improvement.

Why Choose Saskatoon City Employees Credit Union?

Lead with Purpose: See the direct impact of your work on the financial well-being of the people who serve our city and their families.
Make a Meaningful Cooperative Impact: Be part of a cooperative financial institution with a focused member community, where you can respond with agility and design services that truly meet the needs of the people who serve or have served our city and their families.
Live Where You Work: Enjoy the unique advantages of life in our vibrant city, its strong sense of community, access to arts and nature, and family-friendly lifestyle.
A Respected Leadership Role: You will have a genuine voice at the table, contributing to the strategic direction of a stable, values-based organization.
Competitive Compensation & Benefits: We offer a comprehensive total rewards package that recognizes your experience and contribution, along with a commitment to your ongoing development.

Ready to Build Trust and Drive Growth?

If you are a strategic leader who believes finance is fundamentally about people and community, we want to hear from you.

Please submit your resume and a cover letter describing how your leadership experience supports our mission of exceptional member and community service. Applications can be directed to Scott Roesch, General Manager, at sroesch@scecu.com.

Application Deadline: February 18, 2026

Saskatoon City Employees Credit Union (SCECU) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. By submitting your application, you consent to SCECU collecting and using your personal information for the purpose of candidate selection for this role.

We thank all applicants for their interest; only those selected for an interview will be contacted.

Financial Services Relationship Manager

We are expanding our team to help us evolve through the next stage of our growth journey, and we want you to help shape our future. We now have a career opportunity for a Full Time Permanent Financial Services Relationship Manager, located in Saskatoon.

As the Financial Services Relationship Manager, you will be….

Responsible for delivering a full suite of core banking products and financial services to members through a consultative, relationship-based approach. This includes:

Providing a range of lending solutions, including personal loans and mortgage lending, tailored to meet individual member needs.
Providing a variety of deposit products such as GIC’s and registered products, aligned with members’ financial goals.
Managing and growing a member portfolio by providing proactive and personalized service.
Providing a holistic, advise-based approach to support members’ financial well-being.
Drive business development through participation in community events and networking opportunities.
Advocate for and support member adoption of digital banking tools and services.
Build and maintain trusted relationships to enhance member loyalty, boosting long-term connections and business growth.

As the Financial Services Relationship Manager, you are ….

Passionate about developing your knowledge and continuous learning.
A team player with accomplished listening skills and a genuine interest in helping members meet their unique life goals.
A motivated, results-driven professional who is aligned in our values and believes that community involvement and relationship building are essential to creating new opportunities.
An individual who can provide basic core products and services to our members by listening to member needs and providing basic financial advice.

If you are motivated by the thought of this challenge ….

And can demonstrate success through 3-5 years of experience providing holistic financial advice including proficiency in lending and adjudicating along with post-secondary classes or courses, then this position may be for you!

Get to know us

TCU Financial Group is a credit union grown by Saskatchewan people. For 70 years we’ve been rooted in the province of Saskatchewan, creating our story, growing and evolving alongside the needs of our members. We provide a full suite of financial solutions to people and businesses across the province and one thing that has never changed – our heart remains committed to the people and the communities we serve.

Rewarding times ahead

To support the evolution of our organization, we need talented people who are passionate about creating and delivering meaningful financial solutions for our members. In addition to providing competitive compensation, benefits and pension programs, we support our TCU Financial Group Team and their families by providing an enhanced vacation program to enjoy time doing what they love outside of work.

Thank you for your interest in exploring your future with us!

The deadline for this career opportunity is Friday, February 13, 2026

Financial Services Relationship Manager

As the Financial Services Relationship Manager, you will be….

Responsible for delivering a full suite of core banking products and financial services to members through a consultative, relationship-based approach. This includes:

Providing a range of lending solutions, including personal loans and mortgage lending, tailored to meet individual member needs.
Providing a variety of deposit products such as GIC’s and registered products, aligned with members’ financial goals.
Managing and growing a member portfolio by providing proactive and personalized service.
Providing a holistic, advise-based approach to support members’ financial well-being.
Drive business development through participation in community events and networking opportunities.
Advocate for and support member adoption of digital banking tools and services.
Build and maintain trusted relationships to enhance member loyalty, boosting long-term connections and business growth.

As the Financial Services Relationship Manager, you are ….

Passionate about developing your knowledge and continuous learning.
A team player with accomplished listening skills and a genuine interest in helping members meet their unique life goals.
A motivated, results-driven professional who is aligned in our values and believes that community involvement and relationship building are essential to creating new opportunities.
An individual who can provide basic core products and services to our members by listening to member needs and providing basic financial advice.

If you are motivated by the thought of this challenge ….

Get to know us

Rewarding times ahead

Thank you for your interest in exploring your future with us!

To apply for this position, please visit the TCU Financial Group Job Board – TCU Financial Group Job Board – View Our Current Openings

The deadline for this career opportunity is Monday, December 22, 2025.

Associate Vice President, Enterprise Risk Management

About Us

First Nations Bank of Canada (“FNBC”) is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 88% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, FNBC takes pride in its workforce of over 61% Indigenous employees working at locations across Canada.

About The Role

The Associate Vice President, Enterprise Risk Management is a senior leader withing the Bank’s risk function, reporting to the Chief Risk Officer (CRO). This role leads enterprise-wide risk governance and plays a strategic role in enabling the Bank’s growth while maintaining resilience and regulatory compliance.

The AVP develops and implements risk frameworks that align with the Bank’s risk appetite and meet OSFI expectations, including capital adequacy, stress testing, and model risk management. A key advisor to senior management and the Board, the AVP brings insight into emerging risks and risk-reward trade-offs, helping the Bank look ahead, allocate capital wisely, and make decisions that support disciplined, forward-looking growth.

Key Responsibilities

Enterprise Risk Governance & Strategy

Lead the development, enhancement, and maintenance of the Enterprise Risk Management (ERM) Framework, including risk appetite, risk policies, limit structures, escalation paths, and governance committees.
Translate strategic plans, business initiatives, and external environment shifts into risk impact assessments and capital implications.
Serve as the primary risk liaison to business lines, embedding risk review into new product development, strategic initiatives, and project governance.
Monitor emerging risk themes and develop scenario and sensitivity analyses to stress-test the Bank’s resilience.
Promote a robust risk culture, including accountability, escalation discipline, and continuous learning across the organization.

Capital & Stress Testing / Scenario Analysis

Own the design, calibration, execution, and governance of stress testing frameworks (baseline, adverse, extreme) across risk domains.
Work with Finance and Business leaders to assess the capital impact of stress scenarios, strategic actions, and macro shifts; feed into capital allocation and strategic planning.
Work closely with Finance and the CRO on the Bank’s ICAAP / Internal Capital Planning process, including capital forecasts, Pillar 2 capital, cushion analysis, capital buffer strategies, and sensitivity analysis.
Ensure alignment between stress testing outputs, recovery planning triggers, contingency plans, and capital risk thresholds.

Operational Risk & Resilience

Provide leadership and direction on operational risk and resilience.
Manage and develop the Manager, Operational Risk directing their work and ensuring quality of outputs.

Quantitative Risk & Analytics

Oversee model life cycle management, validation, back testing, benchmarking, and independent challenge (in line with OSFI’s evolving E‑23 expectations)
Lead or coordinate the development of quantitative models, risk metrics, and analytics.
Design and maintain risk dashboards, early warning indicators, limit monitoring tools, and scenario visualization tools.

Risk Monitoring, Reporting & Regulatory Engagement

Oversee risk metrics and limits across credit, market, liquidity, operational, third-party, and strategic risk profiles.
Prepare and deliver regular enterprise risk reporting to senior management, the Board, and committees, including narrative, quantified metrics, dashboards, and scenario outcomes.

Other

Respond to regulatory examinations, OSFI inquiries, and internal/audit reviews. Support preparation and submission of regulatory documents.
Other duties as assigned.

About You

Practical and solutions-oriented, with the ability to translate complex regulatory expectations into actionable practices tailored to a smaller bank environment.
Adaptable and resourceful in a lean environment – willing to roll up sleeves, lead projects hands-on, and drive continuous improvement without overcomplicating.
High integrity, judgment, and accountability in managing the Bank’s risk profile.
Strategic thinker who connects risk insights to business outcomes, growth plans, and capital needs.
Strong communicator who can distill complex risk and capital concepts into clear messages for senior executives, the board, and frontline staff.
Collaborative leader who works well across business lines.

Qualifications:

10+ years progressive experience in risk management.
Deep knowledge of OSFI’s regulatory framework with the ability to interpret and implement those expectations pragmatically.
Demonstrated ability to design and implement fit-for-purpose risk frameworks that meet regulatory expectations without overengineering.
Experience building or overseeing capital stress testing, risk appetite frameworks, and enterprise risk dashboards.
Strong analytical skills with working knowledge of risk modeling tools, stress testing techniques, and capital planning – ideally with some programming or advanced Excel capabilities.
Track record of influencing and advising senior leaders and cross-functional stakeholders, especially on risk-return tradeoffs and capital implications.
Bachelor’s degree in business, finance, economics, statistics or a related field; an advanced degree or designation (e.g., CFA, FRM, MBA) is an asset, but not essential.
Proven experience leading cross-functional risk initiatives or managing small teams.

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our career centre at Career Centre | Recruitment. The posting will remain open until filled.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Senior Manager, Credit Adjudication

About Us

First Nations Bank of Canada (“FNBC”) is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 88% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people. Headquartered in Saskatoon, FNBC takes pride in its workforce of over 63% Indigenous employees working at locations across Canada.

About The Role

The Senior Manager, Credit Adjudication provides key support to the Bank’s Credit Risk Management function ensuring the Bank’s credit risk program and obligations are understood and communicated across the Bank.

You will act as an expert in credit adjudication, primarily for commercial financing with a focus on Indigenous governments and Indigenous business. You will lead the credit adjudication process by providing leadership in financial analysis, credit expertise, and complex lending, as well as drive enhancement of credit risk for continued adherence to regulatory requirements and industry best practices. This position is full time permanent based out of the Saskatoon, SK Head Office. We are open to remote or hybrid working arrangements.

Here’s what you will be doing:

Provide independent, objective review and adjudication of credit applications within credit limits or provide credit recommendations and escalation as required.
Ensure the credit quality of portfolios are maintained within the Bank’s risk appetite, risk tolerance, policies and procedures and meet lending guidelines.
Provide leadership, direction, and collaborate on credit related decision-making, business impact, and partnering with business lines to ensure sound, credit outcomes.
Provide credit coaching, training and support to the direct team and other stakeholders.
Understand and monitor the Bank’s loan portfolios, delinquency process and proactively recommend improvements.
Identify, assess and implement internal control strategies to strengthen portfolio integrity.
Participate in credit committees and strategic initiatives.
Proactively monitor emerging risks, external events, industry trends and stay current on regulatory changes and industry best practices to inform credit decision-making.
Support the development and enhancement of the credit risk management framework, policies, procedures and guidelines to ensure continuous improvement and program maturity across the Bank as well as compliance with appropriate regulators, legislation and industry best practices.
Promote a strong credit risk culture by developing awareness and working with stakeholders on the importance of credit risk and the need to establish appropriate controls and tools to monitor credit related risks.
Support the development, monitoring, and measurement of key risk indicators (KRIs).
Support information, design, and preparation of regular credit risk reporting.
Support monitoring and reporting on credit risk metrics.
Support second line testing in the identification and documentation of credit risk deficiencies within the Bank and support the development of remedial plans.
Support stress testing of the credit risk program.
Support credit due diligence activities for bank services, products, or integration.
Support internal and external audit processes by providing necessary information and oversight.
Other duties as assigned.

About You

Analytical skills, planning and organizational skills, interpersonal skills
An effective communicator, capable of working across departments with stakeholders holding competing priorities
Proven leadership in credit adjudication
Strong understanding and experience in credit adjudication requirements and credit risk, including portfolio oversight and risk monitoring
Experience in commercial finance and complex business lending
Knowledge of business banking products
Experience implementing CRM best practices in an organization

Qualifications:

Minimum 7+ years of relevant experience and post-secondary degree in related field or equivalent combination of education and industry related experience
In-depth knowledge and experience of industry trends and regulations, credit portfolio management policies and lending guidelines
Knowledge and experience using lending platforms
Three (3) years’ experience in a people management role
Proficiency with Microsoft applications

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

RETIREMENT AND PENSION ADVISOR (CERTIFIED FINANCIAL PLANNER(R))

Join CSS Pension Plan – one of Canada’s largest and most innovative DC pension plans

CSS Pension Plan is seeking a Certified Financial Planner® (CFP®) Professional to join our Member Experience Department. This role is ideal for a financial planning professional who is passionate about retirement income strategies, pension education, and member engagement.

Grow with Us at CSS Pension Plan

Founded in 1939 and headquartered in Saskatoon, Saskatchewan, the Co-operative Superannuation Society (CSS) administers one of Canada’s oldest and largest defined contribution (DC) pension plans. With $5 billion in assets, CSS serves over 300 employers and 57,000+ members – including 9,000 retirees receiving lifetime and/or flexible pensions – across the co-operative and credit union sectors nationwide. CSS also proudly administers a defined benefit pension plan.

We’re a member-first, values-driven, and digitally evolving organization. Our national reach is matched by our local care, and our commitment to innovation is grounded in decades of trusted service.

Your Opportunity

We’re looking for a Certified Financial Planner® professional to join our Member Experience Department as a retirement and pension advisor. This role is ideal for someone who thrives in a dynamic environment, values strategic thinking, and is passionate about delivering exceptional member experiences.

As a retirement and pension advisor, you will:

Connect with members of all ages to help them make informed pension and retirement decisions.
Build and nurture long-standing relationships with participating employers to support their employees and communicate the value of CSS.
Mentor and guide colleagues within the Member Experience Department and across CSS.

You’ll support both employee and employer members, playing a key role in our advisory and employer services programs.

What you will do

You’ll support both employee and employer members by:

Lead member consultations (virtual and in-person), offering personalized, unbiased retirement income planning advice.
Support members using CSS tools and resources, tailored to their financial history, goals, and pension provisions.
Manage escalated inquiries, identify risks and trends, and recommend solutions to enhance member experience.
Contribute financial and pension expertise to internal initiatives, including tools, policies, and technology enhancements.
Develop and deliver educational content – articles, videos, presentations, and workshops.
Provide similar support to prospective and current employer members.
Travel occasionally across Canada to deliver services and build relationships.
Embody our “Peaks of Collaboration”: Respect, Commitment, and Communication.

What You Bring

Certified Financial Planner® designation in good standing.
7+ years of experience in financial planning, wealth or retirement services.
University degree in business administration, commerce, or human resources.
Experience developing customized financial plans and deep knowledge of DC/DB pensions, estate planning, taxation, and wealth management.
Superior relationship-building and communication skills.
Ability to explain complex financial concepts with clarity and empathy.
Strong organizational and time management skills.
Analytical mindset with the ability to identify trends and member needs.
Proficiency in Microsoft Office and pension/member databases.
Appreciation for co-operative values and a collaborative work culture.
A strong desire to learn and contribute to a culture of teamwork and development.

A combination of equivalent education, training, and experience may be considered.

Why CSS?

We offer:

A collaborative, inclusive, and purpose-driven workplace.
Competitive salary and variable compensation.
Comprehensive benefits package.
Participation in the CSS Pension Plan.
Flexible work-life balance options.
Paid flex time and volunteer time.
Professional development and career growth opportunities.
The chance to make a meaningful impact on members’ lives.

This position is open to qualified individuals residing in Saskatchewan. While on-site work in Saskatoon is preferred, remote arrangements within the province will be considered for the right candidate.

How to Apply:

Send your resume and cover letter (including salary expectations) to:

CSS Pension Plan

Attn: Director, Member Experience

Email: hr@csspension.com

Competition closes: October 31, 2025

(The position may be filled sooner)

Applicant information is collected and maintained pursuant to CSS’ Privacy Policy (please see the website for more details). Background checks will be completed on successful candidates.

We thank all applicants for their interest. However, only those applicants selected for an interview will be contacted.

Consumer Advisor

Consumer Advisor (Saskatoon, SK)

We’re looking for a Consumer Advisor to join our team! This position is integral to the function of our organization, playing a critical role in our consumer advisory team. This role will manage and grow a portfolio of members in alignment with the organization’s segmentation and sales strategy with loans, deposits and applicable wealth services. By offering responsive and advisory services to members and nonmembers, the Consumer Advisor works to understand and anticipate member needs. This means understanding who their members are, what products and services they currently have, and what products and services they are likely to need in the future. The key responsibilities for this role include:

Provide advice to members and prospects on all aspects of consumer banking and work to ensure both our members and our organization are well represented.
Develop and maintain a deposit and loan portfolio and develop long term relationships with members.
Provide individualized financial consulting services that help simplify the members life (including insurance services) and information to members on services and investment products offered through the Credit Union.
Ensure all deposit and loan activities are in compliance with relevant legislation, regulations, policies, and procedures.
Recognize and act upon business development opportunities that would be beneficial to the organization and its members as a whole.
Must have the ability to travel to and cover regionally as required.
- Innovation’s Travel Practice Guidelines will be followed.

Qualifications:

Have completed some post-secondary education plus 3-5 years job related experience; or an equivalent combination of education and experience.
Completion of the following CUIC courses would be considered an asset: Credit Union System, Introduction to Financial Planning, Consumer and Residential Mortgage Lending Course.
Proven business development, sales, and service skills. Strong communication skills with the ability to relate well to members and coworkers.
Commitment to grow Innovation Federal Credit Union business attained through demonstrated use of sales and service principles.
Detail-oriented and risk aware, contributing to the safeguarding of our company’s assets and reputation.
Proficient in digital literacy, including (but not limited to) critical thinking, problem solving and navigation using digital solutions.
Use and comfortability with a variety of Microsoft 365 applications (Excel, Teams, Viva, Power Automate, PowerBI).

ABOUT US

Hi! We’re Innovation Federal Credit Union. Our purpose is to simplify banking for all Canadians. We like to keep it simple. We have three values – Accountability, Integrity, and Respect – and we are constantly striving to improve our organization to make it better for you (our member and prospective employee)!

How are we different from other financial institutions? We’ve put in the work to become a federal credit union – just one of three in Canada – to secure the future of our organization and continue to grow across Canada. Made in Sask, Built for Canada!

We care about our communities and our impact – $1.1 million was given to local organizations last year who are making a difference! Nearly 22% of InnovationNation proudly identifies as part of a designated group, reflecting our strong commitment to fostering diversity and inclusion. We offer our full-time staff participation in our 7% employer-matched pension plan and extended health benefit plan from Day 1 (no waiting period!).

Innovation Federal Credit Union acknowledges that Indigenous peoples are the traditional guardians of this land that we call Canada. In Saskatchewan we are on treaty lands and these treaties serve to govern our relationships with Indigenous people. We are dedicated to ensuring that the spirit of Reconciliation and treaties are honored and respected.

Manager, Operational Risk Management (ORM)

WE’RE HIRING!

Manager, Operational Risk Management (ORM)

Full Time Permanent

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well‐being of Indigenous people. Headquartered in Saskatoon, SK. FNBC takes pride in its workforce of over 65% Indigenous employees working at locations across Canada.

About the Role

Reporting to the Chief Risk Officer, the Manager ORM (Operational Risk Management) will provide support to the Bank’s Enterprise Risk Management function ensuring the Bank’s operational resiliency program and obligations are understood and communicated across the Bank. The Manager ORM will lead the operational risk management program, ensuring effective internal control processes are in place, provide leadership in the assessment, remediation, and monitoring of operational risks, as well as drive enhancement of operational resilience for continued adherence to regulatory requirements. This permanent full-time position is based out of our Head Office in Saskatoon, SK, located on First Nations land. We are open to flexible working arrangements, which includes hybrid and remote.

Key Responsibilities

Provide leadership, direction and management for the identification, measurement, and monitoring of operational risk.
Provide an independent perspective on operational risk and controls.
Oversee operational risk types, including third party, technology and cyber, data, business continuity, crisis management and change management through effective challenge in risk tools and practices, and risk review and control assessments.
Provide guidance, oversight, and effective challenge to business lines in the assessment and establishment of effective controls, ensuring alignment with FNBC’s Operational Risk Management and Resilience Framework.
Support second line testing in the identification and documentation of operational risk deficiencies within the Bank and support the development of remedial plans.
Proactively monitor emerging risks and external events and stay current on regulatory changes and industry best practices.
Enhance operational risk management framework, policies, and procedures to ensure continuous improvement and program maturity across the Bank as well as compliance with OSFI’s E-21 guidelines.
Promote a strong risk culture by developing awareness of the importance of operation risk assessment, early identification of such risks, and the need to establish appropriate controls and tools to monitor operational risks.
Work closely with business unit leaders, peers in risk management, and other stakeholders to ensure a consistent and collaborative approach to operational risk management.
Develop root cause analysis and provide risk oversight on operational risk incidents.
Support the development, monitoring, and measurement of key risk indicators (KRIs).
Gather information, design, and prepare regular reporting.
Monitor and report on operation risk metrics.
Support internal and external audit processes by providing necessary information and oversight.
Other duties as assigned.

About You

Analytical skills, planning and organizational skills, interpersonal skills.
An effective communicator, capable of working across departments with stakeholders holding competing priorities.
Demonstrated leadership and mentorship capabilities.
Strong understanding of regulatory requirements and experience building, maintaining and reviewing risk frameworks and their inputs.
Experience implementing ORM best practices in an organization.

Qualifications

Minimum 5 years of work experience in a Risk Management role with at least 3 years at a financial institution.
Bachelor’s degree in business or related field or equivalent of education and industry related experience.
Knowledge and experience using GRC software and platforms.
Proficiency with Microsoft applications.

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please apply at our career at Career Centre | Recruitment. The posting will remain open until August 1, 2025.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Retail Policy & Procedures Writer (1 Year Term)

WE’RE HIRING!

Retail Policy & Procedures Writer

Full-Time Term (1 Year)

About Us

About the Role

We are currently seeking an experienced Retail Policy and Procedures Writer to join our team on a full-time, permanent basis. Reporting to the Chief Retail Banking Officer, the successful candidate will bring a minimum of 5 years of experience as a Policy and Procedures Writer, ideally within the financial services industry.

The Retail Policy and Procedures Writer role involves creating, revising, and maintaining policies and procedures to ensure they are compliant, clear, and effective. This position requires close collaboration with different departments to address their specific needs and ensure regulatory compliance. This permanent full-time position is based out of our Head Office in Saskatoon, SK, located on First Nations land.

Key Responsibilities

Draft, review, and update retail policies and procedures.
Collaborate with department heads to ensure policies meet regulatory and operational requirements.
Research regulatory guidelines and standards to ensure compliance.
Provide clear and concise documentation that is easily understood by all employees.
Assist in the development of training materials related to policy implementation.
Conduct periodic reviews of existing policies/procedures to ensure continued relevance and compliance.
Advise on policy-related queries and issues from retail staff and management.

About You

Minimum 5 years’ experience with technical writing and documentation.
Ability to work independently and manage multiple projects simultaneously.
Strong attention to detail and organizational skills.
Excellent verbal and written communication skills.

What we’re looking for:

Bachelor’s degree in English, Communications, Public Policy, or a related field.
Proven experience in policy writing or a related role.
Strong understanding of regulatory guidelines and standards.
Attention to detail and ability to convey complex information clearly.
Organized – Plans and organize tasks and work responsibilities to achieve objectives.
Communication – Communicates effectively, both written and oral.
Leadership – inspires a shared culture by keeping employees informed and working.
Ability to prioritize tasks and coordinate multiple client engagements to meet reporting deadlines.
Acceptable criminal record and credit checks.

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please apply at our career at Career Centre | Recruitment. The posting will remain open until August 1, 2025.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Senior Compliance Analyst

At Conexus, we are focused on supporting our members with their needs for today, while also helping them pursue their goals for the future. It’s more than conducting a banking transaction, it’s about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We prioritize performance excellence, and our employees champion each member’s success, ultimately contributing to a thriving province.

We are curious, courageous, confident and committed. Our values ensure we consistently deliver outstanding member experiences. As employees, we are more than just individuals who come to work each day, each role is a vital part of Conexus.

We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.

The bigger picture

We’re looking for a detail-oriented and technically proficient individual to come on board as our Senior Compliance Analyst. The Senior Compliance Analyst plays a critical role in ensuring the efficiency and effectiveness of our AML systems, tools, and software solutions. This position is responsible for configuring, optimizing, and maintaining AML technology platforms, while working closely with multiple departments to ensure seamless system performance and alignment with regulatory requirements. The preferred locations for this position is Regina, Saskatoon or Prince Albert, however remote options, from within Saskatchewan, will also be considered.

How you’ll be spending your time

Lead configuration, installation, customization, and integration of AML software with internal systems, including the banking system.
Monitor, maintain, and troubleshoot AML platforms to ensure performance, accuracy, and efficiency.
Customize and enhance AML tools to detect emerging financial crime trends and evolving risks.
Conducting transactional analysis and risk assessments using SQL to identify suspicious patterns and behaviours.
Perform enhanced due diligence (EDD) on high-risk members, including complex ownership structures.
Investigate flagged transactions for potential criminal activity and prepare accurate Suspicious Transaction Reports (STRs) in line with regulatory timelines.
Develop and maintain Power BI dashboards and custom reports to support AML monitoring, audits, and trend analysis.
Automate AML workflows to streamline investigations, case management, and regulatory reporting.
Liaise between IT and Compliance teams to align technology solutions with regulatory requirements.
Collaborate with auditors and regulators to ensure AML systems meet compliance standards.
Document technical specifications, system changes, and updates to AML software solutions.
Stay current on AML regulations and recommend process improvements based on risk trends.
Support internal audits, regulatory reviews, and mock examinations.
Oversee AML risk assessments and EDD programs.

The way people describe you

Detail-oriented with strong analytical and investigative skills to assess risk and detect suspicious activity.
Strong investigative skills to analyze transactions, assess risk, and identify suspicious activities within large volumes of data.
Skilled in reviewing complex data and drafting clear, concise STRs for regulators and law enforcement agencies.
Excellent written and verbal communication skills with proven ability to engage stakeholders effectively.
Strong critical thinking and decision-making abilities in high-stakes, complex scenarios.
High emotional intelligence and self-awareness, fostering authentic, inclusive, and transparent relationships.
Demonstrated commitment to innovation, continuous learning, and personal development.
Proactive, self-driven, and wellness-focused, maintaining high performance standards.
Strong organizational awareness and business, financial, and data acumen to support sound decision-making.
Effective at problem-solving, time management, and prioritization to meet business objectives.
Collaborative team player who contributes diverse perspectives and fosters team growth.
Skilled in building inclusive environments and empowering teams through clarity and competence.

The experience you bring

Solid understanding of AML regulations, including STR filing requirements
In-depth knowledge of financial crime regulations, sanctions, and the ability to identify suspicious patterns consistent with money laundering or terrorist financing
CAMLI Compliance Officer 101 accreditation (entry Level)
CAMLI Practicing Associate designation (fully functioning)
Working knowledge of SQL

Salary Range:

$77,730 – $103,640 with 10% Short Term Incentive Target

Benefits and Perks

The success of our members relies heavily on the performance and accomplishments of our employees. That’s why we prioritize offering our team a variety of perks and benefits designed to support their success and well-being, both at work and in their personal lives. Some of these additional benefits may include, but are not limited to:

Preferred rates for all your banking needs, helping to make life more affordable.
Generous vacation benefits with additional paid days off – giving you time to spend on what’s most important to you.
Competitive benefit package options covering all aspects of personal wellness.
7% pension matching, after one year of employment, to support you toward retirement.

We are excited to welcome candidates who bring a blend of academic, professional and volunteer experience that sets them apart. Research shows that many applicants tend to apply only when they meet every qualification of the role. However, we encourage you to explore opportunities that closely match your skillset and experience. We truly value diverse backgrounds and varied experiences, as we are dedicated to creating inclusive and diverse workplaces. This opportunity closes on August 7, 2025 – apply now! If you have questions about this position, please contact Karin Sundqvist, HR Advisor at jobs@conexus.ca