Province: Alberta

Marketing Specialist (Social Media)

Temporary Full Time (until approximately 6 months)

Closes November 1

Open to Any Location in Canada
(ability to work remotely from your home office)

Annual Salary: $57,454 to $71,817

 

Would you like to earn above average pay helping members meet their financial goals, maintain a strong work life balance, a flexible schedule and have the security of a career – path supported by your organization? We offer that and so much more.

THE COMPANY – Our Purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now that Responsible Banking!

Click the link below to see what Innovation Credit Union is about! Trust us, you are going to want to learn more about who we are!

Innovation Credit Union – About Us (innovationcu.ca)

THE POSITION:   Reporting to the VP Int Marketing/Data Analytics, this position will be responsible for the creation and management of organic and paid social media content in order to achieve our marketing goals, including increasing online presence, member acquisition, remarketing and retention.

A Social Media Marketing Specialist does the following:

  • Develop and implement social media strategy and improvement tactics. You know how to make a plan, and either stay on course or course correct to meet and surpass our goals.
  • Manage the day-to-day activities on social media accounts. You will manage comments and DMs, flag outstanding information, and engage in social listening and/or monitoring.
  • Create social media content. You will create engaging captions that vary for each platform. You are comfortable with creating graphics (images, video, templates), and hashtag research doesn’t scare you.
  • Utilize social media content for each platform and audience. You will create a schedule and have a good understanding of optimal posting times on different platforms as well as their character counts. You know what alt text is, and how to use it.
  •  Increase and measure desired social media metrics. You are comfortable with engagement metrics and baselines. When it comes to social media analytics, you know how to define and measure KPIs, suggest improvements based on that information, and create a monthly report .

Why Should You Apply?

  • You want to be an ambassador of a forward-thinking, member focused organization
  • You have minimum one year of formal education or equivalent; plus 1 to 3 years of job related experience or equivalent combination of education and experience
  • Knowledge of search engines, search engine optimization (SEO) and basic factors that can influence rankings
  • Knowledge of the impact of other online marketing activities (eg. Online Advertising – PPC/Display, Usability – UX)

Interested?

Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.

Apply via our website ASAP.  Only those applications received through our careers page job board will be considered.

Manager, Communications and Marketing (located in AB, SK or MB ideally)

About PPJV:

In response to the rapidly changing payments landscape and the multiyear Payments Canada modernization initiative, the Centrals of Alberta, Manitoba (CUCM) and Saskatchewan formed a joint venture known as PPJV on behalf of all prairie credit unions. PPJV resources are in year two of a multi-year project to move to a payments as a service model with IBM. They are also intent upon streamlining the payments functions between the three Centrals. The goal is to ensure prairie credit unions are competitive in payments and have access to efficient, cost-effective, modernized payments processing infrastructure. This position is currently designated as a remote position. Ideally, candidates will be located in our current customer areas of Alberta, Saskatchewan or Manitoba.

 

ROLE SUMMARY:

This position is responsible for supporting the success of PPJV’s marketing & communications efforts by developing and influencing strategic communications plans and executing tactical marketing and communication activities. This position will keep key internal and external stakeholders informed and engaged as well as increase credit union system understanding and awareness of the PPJV. This position reports into the Vice President, Strategy and Engagement.

 

KEY ACCOUNTABILITIES: Develop, implement, and evaluate integrated, strategic stakeholder communications plans that support corporate strategic initiatives, generate understanding about PPJV and the credit union system, as well as support engagement with stakeholders. This includes identifying areas for improvement and recommendations for new and effective ways to communicate with credit unions and other key stakeholders.

  1. Provide expertise and guidance to senior management and project leads on communications methodology and strategies. This includes developing annual communications strategies that help the PPJV achieve its strategic goals.
  2. Write strategic communications material that support the organization’s internal and external stakeholders’ communications objectives. This includes program updates, payment feature sheets, presentations, web copy etc.
  3. Manage PPJV digital and social media properties and any media relations efforts.
  4. Act as a resource for incident response through communications counsel and incident response communications planning and messaging.
  5. Develop and implement an integrated strategic marketing plan to develop and advance PPJV’s brand identity on a strategic and operational level and effectively position the company with key customers and industry players
  6. Provide consulting to key executives and leaders to develop and ensure consistent messaging among the leadership team and across the organization.
  7. Manage the Prairie Payments internal information portal and external public website including updating/developing all web content.
  8. Mange content and distribution of the program newsletter.
  9. Support planning and execution of program webinars.
  10. Support material and presentation development for the PPJV Engagement Team
  11. Create and manage communications/marketing budgets within area of responsibility.
  12. Establish and maintain effective and collaborative working relationships with the PPJV Engagement Team, work stream leads and senior leadership team.
  13. All other duties as assigned.

 

EXPERIENCE, EDUCATIONAL REQUIREMENTS: Communications, Public Relations or Marketing degree or certification preferred and a minimum of 6 years related experience; or a combination of formal education and experience.

 

SKILLS

– Excellent writing and editing skills

– Able to create content that will engage across all levels of an organization

– Experience in partnering with internal and external stakeholders

– Project Management experience would be considered an asset

– Possess high level of technical proficiency using MS Office programs specifically PPT and ability to do basic work in WordPress and be able to learn other technical systems including Adobe InDesign.

– Strong meeting facilitation skills.

– Able to balance competing priorities while working collaboratively and effectively with people.

This position is currently designated as a remote position. Ideally, candidates will be located in our current customer areas of Alberta, Saskatchewan or Manitoba

 

Technical Analyst

The Technical Analyst is responsible to deliver client support for the suite of Technology programs, products and services to clients including issue escalation and resolution management, and delivering training to clients and other users, including process and procedure creation. This position is responsible for managing relationships with key service providers, credit union partners and internal groups by maintaining the collaborative relationships needed with key suppliers and partners to develop products and services required to meet client needs, while ensuring a strong working relationship with business units and maintaining high service levels to clients for programs, products and services.

The Technical Analyst is responsible to provide effective leadership to multi-discipline/cross functional project teams and stakeholders by managing development for simultaneous, multiple projects from initiation to closure, working with the stakeholders to complete the project charter outlining the scope, goals, deliverables, required resources, budget and timing. This position also acts as a mediator between vendors, stakeholders and team members and resolves issues and solves problems throughout the project life cycle. The Technical Analyst also communicates expectations, project milestones and status reports to team members and stakeholders.

Qualifications:

  • 3-5 years of experience in an Information Systems environment.
  • 1-3 years of demonstrated experience in vendor / service provider relationship management.
  • 1-3 years of demonstrated experience in project management.
  • Completion of or in final stages of completion of the Project Management Professional (PMP)® designation is preferred; completion of the Certified Associate in Project Management (CAPM)® combined with relevant experience will be considered.
  • Related ITIL® qualifications are an asset for management of IT projects.

Applications for this opportunity accepted until end of day October 26, 2021. To apply, please visit our Career page at www.concentra.ca

At Concentra, our goal is to achieve a workforce as diverse as the people we partner with. We encourage all members of the designated groups; aboriginal people, persons with disabilities, women, visible minorities and others to join our team. Concentra strives to provide a safe and respectful work environment free of discrimination and harassment and is committed to an inclusive, barrier-free recruitment and selection processes.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Systems Architect (ECM)

As one of Canada’s Best Managed Companies for 18 consecutive years, Concentra prides itself on fostering employee engagement and a workplace of openness and respect.

Concentra is Canada’s leading provider of wholesale banking and trust solutions to credit unions from coast to coast. With deep co-operative roots, Concentra is focused on creating value for the credit union system. We partner with credit unions to ensure over five million Canadian members can choose competitive financial services from their local credit union.

Concentra Trust – a wholly-owned subsidiary – has been delivering estate and trust services nationwide for over 65 years.

Concentra employees enjoy a competitive total rewards package and flexible work environment. We are looking for a results oriented individual to join our team in one of our Saskatoon, Regina, Surrey or Toronto office locations, or from your home office environment.

Key Outcomes

The Systems Architect (ECM) manages and oversees the strategic and operational demands by leading the support, research, design, development, implementation and long-term governance of the Enterprise Content Management (ECM) solutions at the Bank. This position is responsible for the management of research, design and execution of projects involving Collaboration Portals, Enterprise Search, Enterprise Content Management, Business Process and Forms.

This position is the primary resource to coordinate and manage the organizational Enterprise Content Management strategy and contribute to the organization’s success by maintaining, supporting and enhancing technologies and systems within the ECM practice. It is also responsible to work with business units and manage the delivery of content management strategies, including document management and workflow.

Qualifications

  • Post-secondary degree or diploma in Computer Science, or related field
  • 5 years in technology roles, including experience working with Cloud Infrastructure services
  • 3-5 years experience working in SharePoint (online or 2016) or other Enterprise Content Management tools
  • Business Analysis experience would be considered an asset
  • Experience working in Agile work environments and projects is preferred

Applications for this opportunity accepted until end of day October 21, 2021. To apply, please visit our Career page at www.concentra.ca

At Concentra, our goal is to achieve a workforce as diverse as the people we partner with. We encourage all members of the designated groups; aboriginal people, persons with disabilities, women, visible minorities and others to join our team. Concentra strives to provide a safe and respectful work environment free of discrimination and harassment and is committed to an inclusive, barrier-free recruitment and selection processes.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Solutions Architect

As one of Canada’s Best Managed Companies for 18 consecutive years, Concentra prides itself on fostering employee engagement and a workplace of openness and respect.

Concentra is Canada’s leading provider of wholesale banking and trust solutions to credit unions from coast to coast. With deep co-operative roots, Concentra is focused on creating value for the credit union system. We partner with credit unions to ensure over five million Canadian members can choose competitive financial services from their local credit union.

Concentra employees enjoy a competitive total rewards package and flexible work environment. We are looking for a results-oriented individual to join our team in one of our Saskatoon, Regina, Surrey or Toronto office locations, or from your home office environment.

Position Mandate

  • Technical Solutions
    1. Evaluate organization business needs and determine how Technology Infrastructure can support those needs. Determine, develop and improve technical solutions in support of business objectives.
    2. Recommend the optimum infrastructure environment for new applications within normal corporate options, such as Azure, private cloud, traditional data centres or vendor hosted environments. Work with all stakeholders to confirm suitability of the recommendation. When a review of current applications and solutions for potential migration is applicable, follow a similar approach.
  • Public Cloud (Azure):
    1. Leveraging historical information, Microsoft, and MSP resources, develop and maintain reference architectures, documentation and procedures that are aligned with generally accepted Azure best practices.
    2. Take an ownership stake in driving the cloud roadmap, including laying out supporting setup and configuration necessary to support migration of applications for hybrid cloud environment.
    3. Design Azure solutions to optimize an appropriate balance of functionality, performance, cost effectiveness and security. Review solutions with security, data, and enterprise architects and consider their input for revisions.  Maximize benefits of Azure within design to the extent practical.
  • Private Cloud Hosting (Data Centre):
    1. Working with the vendor and internal security architects, develop and maintain reference architectures, documentation and procedures that are aligned with generally accepted best practices and hosting contracts. Determine SLAs and SLOs required to meet solution objectives and recommend business continuity and disaster recovery options.
    2. When Azure does not provide a clear advantage for a solution, design solutions for the private cloud environment.
  • Architectural Review:
    1. Implementations – monitor and review solution implementations to ensure alignment with established reference frameworks and standards.
    2. Migrations – assess current solutions and identify potential benefits and risks that would result from migration to alternative environments. Provide architectural guidance for any large-scale migrations.
    3. RFPs and Vendor Hosting – participate as requested with RFP processes and reviews of vendor hosting proposals.
  • Collaboration:
    1. Contribute expertise to forums such as the Solutions Architecture Group and Change Advisory Board. Collaborate with architectural counterparts on other teams, the Enterprise Architect, and senior management to work towards a common architectural vision.
    2. Mentor System Architects and recommend development approaches to improve their knowledge and technical capabilities.

Qualifications:

  • Post-secondary degree in Computer Science; a comparable combination of education and relevant work experience may be considered
  • 7-10 years of experience with Azure cloud support or development
  • 7-10 years of experience with Data Centre support or development
  • Experience working in Agile work environments and projects is preferred
  • 3 years of experience in the financial services industry with an in-depth understanding of infrastructure architecture

Applications for this opportunity accepted until end of day October 24, 2021. To apply, please visit our Career page at www.concentra.ca

At Concentra, our goal is to achieve a workforce as diverse as the people we partner with. We encourage all members of the designated groups; aboriginal people, persons with disabilities, women, visible minorities and others to join our team. Concentra strives to provide a safe and respectful work environment free of discrimination and harassment and is committed to an inclusive, barrier-free recruitment and selection processes.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Human Resource Business Partner

An exciting opportunity exists, for an experienced Human Resource Business Partner to join our team.  ABCU Credit Union Ltd. (ABCU) is a full-service open bond Credit Union.  Assets $267 million, loans $187 million, deposits $243 million, staff of 32. At ABCU our culture is based on our passion to be financial professionals dedicated to doing what is right for our credit union and our members.

The Human Resource Business Partner will be the champion and change agent by anticipating HR needs. This role collaborates through proactive communication, openness, and practical integrated solutions. You partner with the People Leaders to provide HR management support and are the key person leaders will go to for operational support. You build relationships and credibility with the People Leaders by balancing the ‘hands on’ operational needs. You work with the Chief Operations Officer to support ABCU’s culture through its people-oriented programs, initiatives and services and lead and manage the performance of the HR Administrator.

The successful candidate will have a bachelor’s degree in human resources, business, leadership or psychology, with minimum of seven years as a HR business partner resolving complex employee relations issues. As well, they will have their CPHR designation (or working towards) and advanced knowledge of demonstrated ability to coach leadership using HR best practices.

Interested candidates please provide a cover letter, salary expectations and resume to:

 

Cindy Bennett, ABCU Credit Union

cbennett@abcu.ca

 

ABCU Credit Union thanks all applicants for their interest; however, only those selected for an interview will be contacted.

Closing date: This position will remain vacant until a suitable candidate is identified.

Customer Success Representative

Concentra Bank is a purpose-based organization, striving to create the future of banking. We are embarking on a bold plan to evolve and grow a diversified, top tier performing company delivering greater value to employees, customers, and owners.

As an innovative and future-focused company, we form partnerships to deliver industry-leading financial solutions to our customers. We offer a wide range of financial solutions including specialized banking, consumer finance, treasury, wealth and trust services and more. We strive to be among the most trusted organizations in Canada by solving problems for our customers and offering a positive, seamless clients experience.

Concentra employees enjoy a competitive total rewards package and flexible work environment. We are looking for a results-oriented individual to join our team in one of our corporate locations (Regina, Saskatoon, Surrey, Toronto) or in a home office environment.

Customer Success Representative (Full-time Permanent)

This position’s primary purpose is to assist credit unions, commercial clients, internal and direct clients with their service needs within a call centre environment.

Key Outcomes:

The Customer Success Representative is responsible to deliver a positive client experience by answering a diverse range of incoming client inquiries pertaining to financial and trust products including providing information, clarification and interpretation of program agreements, pricing, program requirements, administration instructions, product legislation and regulatory/compliance requirements, and analyzing client needs and providing solutions to meet those needs.

This role proactively support credit unions by managing time frames to most effectively support incoming and outbound service requests and escalating client issues or problems for resolution.

The Customer Success Representative supports the department in the achievement of its business plan by maintaining consistent personal upgrading of required knowledge, providing high quality client service, and providing recommendations for efficiencies.

Qualifications:

  • One year of post-secondary education with 2-4 years comprehensive knowledge and experience working with registered plans and mortgages
  • Resourceful team player with excellent communication and interpersonal skills, complemented by proven time management and problem solving skills
  • Good working knowledge of the Portfolio data system would be an asset

Applications for this opportunity accepted until end of day October 4, 2021. To apply, please visit our Career page at www.concentra.ca

At Concentra, our goal is to achieve a workforce as diverse as the people we partner with. We encourage all members of the designated groups; aboriginal people, persons with disabilities, women, visible minorities and others to join our team. Concentra strives to provide a safe and respectful work environment free of discrimination and harassment and is committed to an inclusive, barrier-free recruitment and selection processes. 

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Privacy Analyst

Concentra Bank is a purpose-based organization, striving to create the future of banking. We are embarking on a bold plan to evolve and grow into a diversified, top tier performing company delivering greater value to employees, customers, and owners.

As an innovative and future-focused company, we form partnerships to deliver industry-best financial solutions to our customers. We offer a wide range of financial solutions including specialized banking, consumer finance, treasury, wealth, and trust services and more. We strive to be among the most trusted organizations in Canada by solving problems for our customers and offering a positive, seamless experience.

Concentra employees enjoy a competitive total rewards package and flexible work environment. We are looking for an innovative, solutions focused privacy professional to join our Legal team in one of our corporate locations (Regina, Saskatoon, Surrey, Toronto) or in a home office environment.

Privacy Analyst (Full-time, Permanent Position)

Key Outcomes:

As a key member of the Legal team, the Privacy Analyst assists the Legal Director and Chief Privacy Officer in the ongoing design and implementation of the Bank’s Privacy Program, training, incident investigation, risk assessment and reporting and champions a privacy culture that promotes best practices in alignment with the Bank’s core values and strategic objectives.

The Privacy Analyst supports and contributes to the overall success of the Privacy Program by ensuring accountabilities are conducted in compliance with applicable regulatory requirements, internal policies and procedures and privacy by design principles. The Privacy Analyst is an advisory to Business teams and assists in responding to inquiries and access requests and supports the Privacy Office in incident and complaints investigation, breach reporting, third party risk assessments, privacy impact assessments and the development of training and awareness campaigns. The Privacy Analyst is an internal resource on privacy law, legislative developments, and industry trends.

Qualifications:

  • Completion of a post-secondary degree in business, finance or risk management, or related field and 2-3 years’ experience in Privacy Program management; a combination of education and experience will be considered
  • Industry certification will be a plus (e.g., PACC-CCAP, IAPP)
  • Advanced knowledge of federal and provincial private sector privacy legislation, regulations, guidance and breach reporting requirements
  • Ability to gather, analyze, organize, document and present information in a succinct and organized manner
  • Ability to use logic and reasoning to identify strengths and weaknesses of alternative resolutions or approaches to problems
  • Advanced written and verbal communication skills
  • Working knowledge of privacy management software and processes
  • Working knowledge of commercial banking, retail banking, and trust activities and practices
  • Advanced Microsoft Office skills
  • Working knowledge of collaboration systems including Microsoft Teams

Applications for this opportunity accepted until end of day October 8, 2021. To apply, please visit our Career page at www.concentra.ca

At Concentra, our goal is to achieve a workforce as diverse as the people we partner with. We encourage all members of the designated groups; aboriginal people, persons with disabilities, women, visible minorities and others to join our team. Concentra strives to provide a safe and respectful work environment free of discrimination and harassment and is committed to an inclusive, barrier-free recruitment and selection processes.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Systems Architect (ECM)

As one of Canada’s Best Managed Companies for 18 consecutive years, Concentra prides itself on fostering employee engagement and a workplace of openness and respect.

Concentra is Canada’s leading provider of wholesale banking and trust solutions to credit unions from coast to coast. With deep co-operative roots, Concentra is focused on creating value for the credit union system. We partner with credit unions to ensure over five million Canadian members can choose competitive financial services from their local credit union.

Concentra Trust – a wholly-owned subsidiary – has been delivering estate and trust services nationwide for over 65 years.

Concentra employees enjoy a competitive total rewards package and flexible work environment. We are looking for a results-oriented individual to join our team in one of our Saskatoon, Regina, Surrey or Toronto office locations, or from your home office environment.

Systems Architect (ECM)

(Full-time, Permanent Position)

Key Outcomes:

The Systems Architect (ECM) manages and oversees the strategic and operational demands by leading the support, research, design, development, implementation and long-term governance of the Enterprise Content Management (ECM) solutions at the Bank. This position is responsible for the management of research, design and execution of projects involving Collaboration Portals, Enterprise Search, Enterprise Content Management, Business Process and Forms.

This position is the primary resource to coordinate and manage the organizational Enterprise Content Management strategy and contribute to the organization’s success by maintaining, supporting and enhancing technologies and systems within the ECM practice. It is also responsible to work with business units and manage the delivery of content management strategies, including document management and workflow.

Qualifications:

  • Post-secondary degree or diploma in Computer Science, or related field
  • 5 years in technology roles, including experience working with Cloud Infrastructure services
  • 3-5 years experience working in SharePoint (online or 2016) or other Enterprise Content Management tools
  • Business Analysis experience would be considered an asset
  • Experience working in Agile work environments and projects is preferred

Applications for this opportunity accepted until end of day September 16, 2021. To apply, please visit our Career page at www.concentra.ca

At Concentra, our goal is to achieve a workforce as diverse as the people we partner with. We encourage all members of the designated groups; aboriginal people, persons with disabilities, women, visible minorities and others to join our team. Concentra strives to provide a safe and respectful work environment free of discrimination and harassment and is committed to an inclusive, barrier-free recruitment and selection processes.We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Solutions Architect

As one of Canada’s Best Managed Companies for 18 consecutive years, Concentra prides itself on fostering employee engagement and a workplace of openness and respect.

Concentra is Canada’s leading provider of wholesale banking and trust solutions to credit unions from coast to coast. With deep co-operative roots, Concentra is focused on creating value for the credit union system. We partner with credit unions to ensure over five million Canadian members can choose competitive financial services from their local credit union.

Concentra Trust – a wholly-owned subsidiary – has been delivering estate and trust services nationwide for over 65 years.

Concentra employees enjoy a competitive total rewards package and flexible work environment. We are looking for a results-oriented individual to join our team in one of our Saskatoon, Regina, Surrey or Toronto office locations, or from your home office environment.

Solutions Architect (Full-time, Permanent Position)

Key Outcomes:

The Solutions Architect ensures that the Bank’s Enterprise Infrastructure Systems are appropriately designed, managed, documented and organized throughout the entire development and maintenance lifecycle. This position is responsible for short to medium term objectives, and conducts in-depth analysis and employs conceptual thinking, working to find unique solutions to problems considering interconnection among applications and/or lines of business.

The Solutions Architect assists other business units in understanding problems and ensuring a holistic perspective and collaborates to resolve issues and architect solutions to either new applications, or for application improvements. This position also provides subject matter expertise and is responsible for the creation, maintenance and management of IT architecture models and their lower-level components.

Qualifications:

  • Post-secondary degree in Computer Science; a comparable combination of education and relevant work experience may be considered
  • 7-10 years of experience with Azure cloud support or development
  • 7-10 years of experience with Data Centre support or development
  • Experience working in Agile work environments and projects is preferred
  • 3 years of experience in the financial services industry with an in-depth understanding of infrastructure architecture

Applications for this opportunity accepted until end of day September 9, 2021. To apply, please visit our Career page at www.concentra.ca.

At Concentra, our goal is to achieve a workforce as diverse as the people we partner with. We encourage all members of the designated groups; aboriginal people, persons with disabilities, women, visible minorities and others to join our team. Concentra strives to provide a safe and respectful work environment free of discrimination and harassment and is committed to an inclusive, barrier-free recruitment and selection processes. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

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