We invite you to lead a team where you can feel good about the work you do and the positive impact on the communities we serve in the Shuswap region. We believe in fostering a work environment that is the perfect blend of friendliness, support and professionalism, not to mention, fun!
The Regional Branch Manager will oversee the operation of multiple branches as well as act as the Branch Manager of our Downtown Branch. The position will provide overall branch network management and is responsible for its efficient operation, including meeting key performance indications in growth, member satisfaction, employee engagement, as well as ensuring compliance with security and risk management.
What you’ll do:
- Manage the operation of the Downtown Branch and oversee the overall operation of other SASCU branches through Branch Managers; ensure that activities are consistent with established corporate strategic objectives, values, policies, procedures, and service standards;
- Work with the Director, Banking to convert strategic initiatives into actions, and ensure communication and operational alignment.
- Act as coach to direct reports to address unique situations outside of established policies and procedures; resolve or recommend course of action for escalated operational and service issues.
- Implement and sustain initiatives at the branch level that build member relationships to enhance service and contribute to the growth of SASCU’s business.
- Actively pursue partnerships within the communities SASCU serves for business development purposes and champion community involvement among the branch network.
- Effectively lead employees through change with particular emphasis on change tools, processes, and collaboration with Human Resources as necessary.
What you’ll bring:
- A degree or diploma in Business Administration.
- Eight to ten years of financial services or credit union experience, including at least five years at the management level, or an equivalent combination of education and experience.
- Three years of mutual funds sales experience.
- Extensive sales and sales management experience.
You’re perfect for this role if you:
- Demonstrate capacity to lead, coach, and motivate various teams to successfully achieve results.
- Are an innovative thinker with proven ability to engage staff to find new solutions to move business forward.
- Possess advanced understanding of financial services products, services, policies, and procedures.
- Have excellent communication and interpersonal skills.
- Knowledge or application of Lean or Agile processes is preferred.
- Access to transportation and willingness to travel within the SASCU community is required.
We invest in our employees by offering:
- A competitive base salary plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
- Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
- Flexible spending account for additional health and personal wellness activities and expenses.
- Flexible work arrangements and paid time off including vacation, medical/care time, a flexible “Floater Day”, and paid community volunteering.
- Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
- Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.
This is a full-time Monday to Friday position. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.
Our Commitment to Diversity and Inclusion:
SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment solely based on their qualifications, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.
A bit about SASCU:
SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and $1 billion in assets. In addition, SASCU stewards $235 million in client investments and serves more than 5,000 insurance customers. Learn more at www.sascu.com
We thank all candidates for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.