Clearing & Settlement Manager

Clearing and Settlement Manager

The Company:

First Nations Bank of Canada (www.fnbc.ca) is a federally chartered bank servicing Indigenous and non-Indigenous customers throughout Canada. We are focused on delivering superior customer service and offering a full range of personal and business banking products. As an equal opportunity employer, we are rapidly expanding in the Canadian marketplace and provide our employees the opportunity to advance in their career.

First Nations Bank of Canada is seeking a Manager, Clearing and Settlement.  This position is a subject matter expert supporting internal and external clients as it relates to clearing and settlement while ensuring adherence to the rules set out by Canadian Payments Association and minimizing losses to the Bank.  They will oversee the daily clearing and reconciliation processes for the Bank.

Location: This position is a Monday through Friday work week and has the option to be based in Saskatoon Head Office or one of our branch locations with the flexibility to work remotely, in the office or a hybrid of the two.

Responsibilities:

  • Follow and keep up to date with all related regulatory and legislative
  • Oversee and as required perform the duties of the Clearing Operation staff including decision to pay (rejects), performing returns, authorize outgoing and incoming wires, support for customer AFT, trace requests, processing of NSF and chargebacks, action fraud alerts, and verify and balance all incoming and outgoing transactions including but not limited to wires, bill payments, POS and ATM, EMT, and Interac Online Payments
  • Identify and recommend process improvement
  • Ensure productivity standards that are held with internal and external providers are consistently achieved and Service Level Agreements are met or exceeded
  • Evaluate and recognize indicators that would identify possible Fraud/Money Laundering situations
  • Liaise with internal and external agencies including customers, branches, Central 1 and other Financial Institution
  • Ensuring daily work and reports are completed thoroughly for auditing purposes
  • Ensure clearing rules are adhered to, resulting in no loss of income to the organizations and also giving the best service to our member and clients
  • Mentor, coach and motivate the clearing staff. Ensures they have the skills, knowledge, and resources to perform all aspects of their job successfully

Here’s the background and skills we think will make you successful:

  • Minimum 3 years of related experience in a financial institution
  • Good knowledge of basic accounting principles and understand reconciliation processes
  • Strong knowledge of the Canadian Payments Associations rules (CPA)
  • Experience with core banking systems (experience with Fiserv DNA would be ideal)
  • Experience with clearing and settlement system (experience with Central 1 systems would be ideal)
  • Sound judgement with good investigative, research and problem-solving skills
  • Strong service quality experience with excellent interpersonal and communication skills (written and verbal)
  • High level of accuracy and attention to detail
  • Management level experience with an aptitude for team building and providing top-notch customer service
  • Ability to multi-task and meet daily deadlines in a fast-paced environment
  • Ability to exercise initiative and tact
  • Ability to accept and embrace change

 Please submit your cover letter and resume to: hr@fnbc.ca 

 We thank all candidates for their interest, only those selected for an interview will be contacted.

Senior Business Analyst

Senior Business Analyst

 

The Company:

First Nations Bank of Canada (www.fnbc.ca) is a federally chartered bank servicing Indigenous and non-Indigenous customers throughout Canada. We are focused on delivering superior customer service and offering a full range of personal and business banking products. As an equal opportunity employer, we are rapidly expanding in the Canadian marketplace and provide our employees the opportunity to advance in their career.

First Nations Bank of Canada is seeking a Senior Business Analyst with a disciplined approach in supporting, maintaining, and implementing business applications, data and business intelligence, and banking and payment systems, all while working towards continuous improvement in the support and development of business processes.  This role requires solid team collaboration while working in a complex environment.

 

Location: This position is a Monday through Friday work week and has the option to be based in Saskatoon Head Office or one of our branch locations with the flexibility to work remotely, in the office or a hybrid of the two.

 

Responsibilities:

  • Implement and maintain business and banking applications
  • Be a subject matter expert with business applications, banking and payment systems
  • Understand and translate business requirements into business enhancements
  • Analyze, recommend, and promote change driven by business need
  • Develop and maintain process and procedural documentation
  • Provide support in business intelligence/reporting needs of the organization
  • Prepare detailed specifications, use cases, workflows, and other supporting documentation for the development of business improvements and enhancements
  • Provide tier 2/3 end user support
  • Perform additional duties as assigned

Here’s the background and skills we think will make you successful:

  • Experience with core banking systems (preference to Fiserv DNA)
  • Experience with digital banking system (preference of Member Direct/Forge)
  • Demonstrated experience implementing business applications
  • 6 years of experience in financial services industry and 3 years of experience in business analysis
  • Ability to prepare detailed specifications, use cases, user stories, workflows, and other supporting documentation for the development of modifications and enhancements
  • You possess strong interpersonal and communication skills and are able to build professional business relationships within, and outside the organization.
  • You possess a strong commitment to customer satisfaction and teamwork
  • You have the ability to manage multiple projects with varying complexities, priorities and timelines
  • Experienced in data analytics, reporting, and SQL query. Familiarity with Lodestar or similar platform would be an asset.
  • Working knowledge of API integration (Rest, SOAP)
  • High level of proficiency with Microsoft applications
  • Demonstrates a passion for delivery excellence
  • Strong analytical and problem-solving skills, with the ability to grasp abstract concepts
  • Ability to work effectively independently and within a team environment
  • You are a continuous learner
  • Collaborative and friendly approach

Please submit your cover letter and resume to: hr@fnbc.ca 

We thank all candidates for their interest, only those selected for an interview will be contacted.

Agriculture Specialist

Are you a strategic thinker who loves Business Banking?  Are you a team champion who best utilizes their skills to maintain relationships at all levels within an organization? Are you familiar with loan files, documentation, soliciting new members, potential members, and existing members with a view of expanding support to the entire Business Banking team?

If so, look no further, Westoba Credit Union is looking for an Agriculture Specialist just like you!

A day in the life as an Agriculture Specialist:

  • You will manage a portfolio primarily consisting of mid to large size Agriculture accounts with no specific regions.
  •  You will assist branches to achieve growth and profit of the agricultural loan base. Recommend and or implement approved programs designed to achieve these objectives.
  • You will ensure consistent account manager coverage and support the entire business banking team
  • You will support sales team to spend more time with their members to build fuller relationships
  • You will review proposed loan terms and interest rates to ensure they are within policy and in accordance with risk rating
  • You will ensure instructions outlining conditions of loan are clearly laid out in the approval for appropriate loan documentation to be prepared by branch personnel

What you bring to the table:

  • Post-secondary education is required; a diploma in Business Administration/Agribusiness is preferred
  • Three to five years of equivalent experience is preferred
  • A combination of education and experience may be considered assets
  • A forward-thinker with a can-do attitude who can adapt to any situation
  • A go-getter who is not afraid to take on new challenges
  • A high-energy individual who likes variety and who can get things done

What Westoba has to offer:

  • Competitive compensation and benefits
  • Company-matched pension program
  • Results-orientated bonus program
  • Dollars invested in your education
  • Discounted rates on your annual GoodLife Fitness membership
  • Plus awesome financial perks including:
    • No-fee chequing and savings accounts
    • Preferred rates on deposits
    • Discounted rates on loans

Compensation:

Westoba Credit Union offers competitive salaries, exceptional benefits packages as well as variable compensation. The compensation for the Agriculture Specialist will be $78,784.41 – $100,451.37 annually.

Job location: Manitoba

If this is you, please submit your cover letter and resume by clicking the Agriculture Specialist | Westoba Career Opportunities (ultipro.ca) If this role is not right for you, referrals are always welcome!

We thank all applicants; however, only those who are shortlisted will be contacted.

*Close date – November 4, 2022*

Agricultural Specialist – CUCM

 

Manager, Credit Risk & Adjudication

Are you an expert in interpreting lending policies and procedures and recommends alternative approaches to minimize risk to a credit union? Are you a strategic thinker who loves to improve business processes? Are you a change champion who best utilizes their coaching skills to do things easier, better, and faster and to gain buy-in from all levels within an organization? Are you familiar with managing and providing support to matters related to Credit Adjudication of Commercial, Agriculture and Retail banking?

If so, look no further, Westoba Credit Union is looking for a Manager, Credit Risk & Adjudication just like you!

A day in the life as a Manager, Credit Risk & Adjudication:

  • You will be responsible for managing the credit adjudication department and team. Ensuring credit approvals are provided in a timely fashion or escalated where necessary, service delivery is per agreed Service Level Agreement and Westoba’s interest is protected
  • You will provide feedback to the retail and business banking teams on the viability of retail and commercial/agricultural credit applications, as well the associated credit risks
  • You will participate in development of policies and procedures and act as an agent of change
  • You will support the credit union’s Enterprise Risk Management by reporting key risk indicators and communicating emerging trends
  • You will collaborate with executives and other senior leaders in areas including budgeting, spending, and evaluation
  • You will develop and evaluate performance standards with direct reports to build a team of qualified, professional, and capable employees through training, coaching, and mentoring
  • You will translate organizational objectives into achievable operational goals and facilitate the process of goal setting, monitoring and evaluation with direct reports
  • You will ensure areas of responsibility meet the requirements of the DGCM, as well applicable legislation, regulations, and the credit union’s policies and procedures
  • You will support the VP Risk management in achieving organizational goals & objectives

What you will bring to the table:

  • Post-secondary education such as a bachelor’s degree in business administration/commerce is expected; a master’s degree is preferred
  • A professional designation such as CFA, FRM preferred
  • Five to Seven years’ experience in a leadership role and overall, fifteen years experience is expected; experience supporting the development and execution of corporate strategy, as well leading credit risk and adjudication efforts is preferred; Previous financial institution experience within a leadership capacity is required.
  • A combination of education and experience may be considered

What Westoba has to offer:

  • Competitive compensation and benefits
  • Company-matched pension program
  • Results-orientated bonus program
  • Dollars invested in your education
  • Discounted rates on your annual GoodLife Fitness membership
  • Plus, awesome financial perks including:
    • No-fee chequing and savings accounts
    • Preferred rates on deposits
    • Discounted rates on loans

If this is you, please submit your cover letter and resume by clicking on the link below:

Manager, Credit Risk & Adjudication | Westoba Career Opportunities (ultipro.ca)

If this role is not right for you, referrals are always welcome! 

We thank all applicants; however, only those who are short-listed will be contacted.

Manager Credit Risk Adjudication Position

Director-Core Banking

*This position is open to applicants across Canada*

About Celero
Celero is a leading provider of IT solutions to financial institutions across Canada. A full-service IT shop, Celero provides complete banking solutions, IT planning, systems integration, hosting, support, maintenance and professional services to meet the unique needs of financial institutions of all sizes and delivers world-class reliability through our Canadian-based data centres, employees and operations.

Celero is consistently ranked among the world’s top financial technology companies on the annual FinTech 100 list.

Your Opportunity

As Director, Core Banking you will be responsible for delivery of Celero’s current premier core banking system to existing and new clients that today represents over 80 credit unions and financial institutions in Canada.  Responsibility areas include day to day operations; enhancements; release management; conversions and mergers.  In addition, you will be accountable for working with Celero’s Architectural Team and Core Banking’s Technical Director,  Celero’s customers, industry peers and internal stakeholders to shape Celero’s future Core Banking Strategy. This role will contribute to other strategic initiatives such as Open Banking and Payments Modernization to ensure coordinated delivery with the Core Banking suite of products.

A Day in the Life

Reporting to the Vice President, Core Banking, Payments & Cards, you will be responsible for defining Celero’s future customer experience, service development functions and ensuring a consistent approach to the market while collaborating with internal and external stakeholders.

You will be responsible to ensure stability of the core banking system by meeting customer expectations and SLA’s through continuous improvement initiatives.  You will also be the sponsors of varied projects focused on delivering new features and capabilities onto the platform.

On an ongoing basis you will meet with clients, vendor partners, internal stakeholders and investigate best practices and new ideas in the financial services area. You will actively research related technology and market trends and financial sector solution developments. From these discussions, and your knowledge, you will define the vision for Celero’s future product and service portfolio of the core banking area and provide customers a vision of what that future would look like and how it will enable their success. You will work with the product management team to translate future plans into product development priorities and drive development projects through internal gating processes. In addition to market research, you will monitor competition, follow market trends and generate market insights. You are forward looking with a focus on greater customer enablement and profitable growth.

Your experience in leading teams providing operational delivery of core banking products and services with a view on the future; and your ability to act as a knowledge expert in new areas of financial services will provide leadership to Celero and our customers.

In terms of aligning your role and responsibilities with Celero’s business strategy and plan, you will act as a collaborative partner with the leads for each of the other initiatives in the company’s business plan. In this capacity, you will be the central point within Celero to identify dependencies and ensure alignment among the various teams to effectively prioritize work to advance the business plan, while ensuring effective use of time and resources and the achievement of key measures of success.

You will have Profit & Loss responsibility for the Core Banking Line of Business, contributing to Celero’s annual strategic and budget planning cycle.  Monitoring and reporting of same on a monthly basis.

 Your Resume

  • Experience working with C-suite customers and understanding their business strategies/problems.
  • Track record of delivering measurable results through product growth and development initiatives.
  • Strategic thinker, with exposure to industry strategy development.
  • Experience working in the financial services industry with a focus on core banking systems; products and services.
  • Exceptional written and oral communications skills.
  • The ideal candidate will have a combination of continuous education and 10+ years of experience in Financial Services.
  • Experience in operational delivery of core banking suite of products and services.
  • Demonstrated success leveraging partners to deliver new solutions.
  • Previous success developing strategies and working with stakeholders to execute.
  • Facilitator of needs analysis and with a large number of stakeholders.
  • Leading large teams of experienced professionals, ability to build a strong cohesive team with focus on client satisfaction.
  • P&L responsibility for a large portfolio.
  • Vendor management experience an asset.

Our Expectations

We have high expectations of all Celero employees and strive to recruit applicants with the following characteristics:

  • Strong analytic skills coupled with innovative thinking, and a bias for action.
  • Ability to drive clarity out of ambiguous situations.
  • An ability to build strong professional relationships with peers, leaders and clients.
  • Excellent leadership and communication skills resulting in the ability to work effectively with both technical and business professionals.
  • Self-starter who drives positive change and can drive clarity out of confusion.
  • Ability to lead in a matrixed environment.

 

To Apply

Please visit our career board at https://celero.applicantpro.com/jobs no later than October 28, 2022.

 

We wish to thank all applicants for their interest, however only short-listed candidates will be contacted.

Senior Marketing Advisor

As a Senior Marketing Advisor, you analyze market needs to develop and lead marketing strategies to meet partner/client requirements, supporting business development.

You work along side our Marketing and Client Experience teams to serve as a resource person to partners to provide strategic advice and assist them with tailored marketing strategies to build their credit card portfolio. You recommend solutions to improve or optimize standards, policies, and programs. Your projects and initiatives require extensive knowledge of your line of work.

You prepare marketing recommendations, solutions and action plans based on the organization’s objectives and priorities. You help solve complex problems using your analytical skills and extensive knowledge of your line of business. Coordination is critical, so you frequently interact with stakeholders working in other fields. Interpersonal savvy is therefore essential.

General Information on the Position

This position is within a division of the Desjardins Group called Collabria Financial.

Collabria Financial is a Canadian credit card issuer offering customized card programs for Canadian credit unions, serving their consumer and business members in a B2B2C framework. Collabria is a client-centric, payment solutions provider created expressly to help financial institutions and Credit Unions gain the benefits of increased operational control and improved member relationships.

At its core, what sets Collabria apart is its foundation in partnership, collaboration, and responsiveness. The successful candidate will have a strong desire to learn and collaborate with internal and external stakeholders, be very organized and detail oriented and willing to dig deep to analyze and solve problems.

Main responsibilities

  • Analyze partner profiles, operations, and portfolios to understand their marketing needs
  • Lead the development and the implementation of partner tailored marketing campaigns, from brief stage to in-market execution
  • Lead projects, initiatives and activities and diagnose issues, challenges, and needs to determine target outcomes
  • Develop and help implement objectives, solutions, and action plans
  • Analyze data, conduct studies, make recommendations, and write summaries.
  • Keep abreast of emerging trends and share best practices knowledge and insights.

Other working conditions

  • Workplace: Position located in Toronto, Montreal, Calgary, Burnaby or Winnipeg, depending on the applicant selected. The work arrangement for the position is hybrid work #LI-Hybrid Work from Home may be available for the right candidate.
  • Number of jobs available : 1

Qualifications

  • Bachelor’s degree in a related field
  • A minimum of 4 years of relevant experience
  • Previous experience in the credit union system and/or payment industry is preferable

 

Please note that other combinations of qualifications and relevant experience may be considered

  • For vacant positions available in Quebec, please note that knowledge of French is required

 

Specific knowledge

Strong communication skills in French and English, both oral and written (an asset)

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Business insight, Interpersonal Savvy

Unposting Date

2022-10-2

To apply to this job, please visit: Careers (myworkdayjobs.com)

VP, People and Culture

Position: Vice President, People and Culture

Stride Credit Union is a co-operative financial institution, operating in the best interests of our members and our communities. Because we are locally owned and operated by members servicing the needs of these members and potential members is our #1 priority.

Operating in nine branches across eight communities in the Central Plains region; Neepawa, Glenella, Austin, Gladstone, MacGregor, Oakville, Plumas and Portage la Prairie we offer a comprehensive line of financial products and services for any and every kind of member. Our primary objective is to provide friendly, personalized, innovative financial services with fair pricing to our members at all times.

What’s the Opportunity?

The Vice President, People and Culture reports directly to the CEO, and is responsible for leading the organizational development that supports the growth of both employees and the Credit Union by instilling and supporting a strong employee development and engagement culture.

They develop and implement the Credit Union’s people strategy and develop, source and implement the appropriate systems and learning programs in support of the strategy and culture. Additionally, this position leads the development and implementation of HR strategy, HR policies, practices and programs for employment, recruitment, compensation, benefits, employee development and employee profitability. They define and collect key performance metrics and data.

The VP, People and Culture ensures compliance with labour laws and regulations and acts as the key point of contact with government and other regulatory agencies. They actively participate at the senior management level and board level in the development and implementation of long-term strategic plans.

What you’ll get to do:
Leadership and Organizational Development

• Design, develop and implement initiatives that promote organizational effectiveness
• Monitor and evaluate the effectiveness of organizational initiatives
• Contribute to improvements in the organization’s structures and work processes
• Align organizational development programs with business strategies
• Develop and implement measurement systems and tools to enhance job performance
• Facilitate organizational change through training and development support
• Act as a resource for leaders and employees with questions on the performance management, coaching and career development
• Lead by example; aligns own behaviour with the organization’s vision and values
• Provide project leadership to major training initiatives, including the assembling and leadership of project teams
• Develop internal communication strategies that foster awareness, education, and engagement, and that reinforce the corporate brand

Employee Development
• Conduct organizational needs assessments to establish programming in conjunction with annual planning and budgets
• Design, develop and deliver programs based on generally accepted principles of adult learning, or recommend the selection of external training consultants as needed
• Provide coaching and post training support to ensure successful transfer of learning to the workplace
• Develop and implement measurement tools and processes ensuring participant and organizational feedback is documented and evaluated
• Identify and address learning gaps and develop strategies for correcting these gaps
• Assist employees in identifying career paths, establishing learning plans and activities required for achieving personal success and continued professional development
• Ensure arrangements are made for training schedules, facilities, trainers, participants, equipment and course materials
• Actively network with others in the credit union system and outside of the system to build relationships, gain new skills and improve brand recognition
Strategic Human Resources
• Ensure all Human Resources policies, programs and practices are in compliance with applicable labour legislation
• Oversee the development and administration of benefits programs, compensation structures as well as compliance and reporting functions
• Provide strategic leadership and consulting support to management for setting goals, policy development, staff allocation and management to ensure business goals are met
• Recommend and maintain an organizational structure and staffing levels to accomplish company goals and objectives
• Assess company culture and employee morale and provide recommendations on changes to accomplish company goals and objectives
• Assess and make recommendations for outsourced HR services
• Ensure confidentiality of employee files, all salary information, disability information, personal issues, terminations, recruitment information, and health benefit data
• Sustain professional and technical knowledge through workshops, seminars, associations, research and professional publications
• Oversee the Human Resources department and staff

Qualifications:

• Bachelor degree in Human Resource Management or work equivalency and C.P.H.R. designation
• A certificate in adult education or equivalent
• Demonstrated ability to manage HR strategy, leadership and organizational development, contracts, negotiations, and change
• Demonstrated knowledge of applicable employment, wage and salary laws and regulations and ability to interpret and comply with those able to analyze and assess training and development needs
• Excellent written and verbal communication skills
• A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
• Politically and culturally sensitive
• Sound leadership, staff management, and teambuilding skills
• Competent and current computer skills (Word, Excel, Web browsers, email, etc.)
• Superior interpersonal skills in dealing with direct and non-direct reports/Credit Union leadership/Board
• Proven relationship management and presentation skills
• Demonstrated project management skills
• Ability to respond rapidly to changing technology requirements and business need solutions

Why join Stride Credit Union?
We don’t mean to toot our own horn, but…
• Employees do what’s best for our members, no exceptions.
• We believe laughter in the workplace is a good sign.
• Enriching lives through financial services and community investment is what we are about.

In addition, we offer continuing professional development and a competitive total compensation package including benefits, pension plan, and performance-related incentive pay.

If this sounds like something you are up for, we want to hear from you! Please submit your Resume and cover letter to brent.budz@stridecu.ca, or Human Resources, 19 Royal Road North, Portage la Prairie MB R1N 1T9, Attention: Brent Budz. This posting will remain open until filled.

Senior Commercial Account Manager

The Company:
First Nations Bank of Canada (www.fnbc.ca) is a federally chartered bank servicing Indigenous and non-Indigenous customers throughout Canada. We are focused on delivering superior customer service and offering a full range of personal and business banking products. As an equal opportunity employer, we are rapidly expanding in the Canadian marketplace and provide ongoing career opportunities for our employees.

The Opportunity:
Reporting to the Manager Commercial Banking you will be accountable for growing and managing a portfolio of commercial relationships. Your years of directly related experience will enable you to develop an effective sales strategy for growing your portfolio and increasing annual revenues and profitability for the Bank. Your duties will include but not limited to building and maintaining relationships, analyzing financials, managing risk and structuring and presenting commercial credit deals with a consistent emphasis on customer service.

Location: This position will be situated in our Winnipeg, Manitoba office.

Qualifications:
• An experienced banker with a minimum of 3 years in relationship management in commercial lending that encompassed developing and implementing a sales strategy to grow your portfolio and structure credit
• Proven ability to manage a portfolio in a complex Commercial and First Nations Industry
• Results orientated with proven success in growing revenue and profitability
• Ability to succeed with a positive attitude towards sales and ability to identify business opportunities
• Demonstrated strength in business development and customer relationship management skills
• Sound credit judgment and understanding of credit policies and practices
• Flexibility to travel as required without limitation
• Strong interpersonal and communication skills, both written and verbal
• Knowledge of Indigenous banking would be a strong asset

Please submit your cover letter and resume to hr@fnbc.ca 

We thank those who apply, however, only those selected for an interview will be contacted.

Commercial Account Manager

Our Company:
First Nations Bank of Canada (www.fnbc.ca) is a federally chartered bank servicing Indigenous and non-Indigenous customers throughout Canada. We are focused on delivering superior customer service and offering a full range of personal and business banking products. As an equal opportunity employer, we are rapidly expanding in the Canadian marketplace and provide ongoing career opportunities for our employees.

The Opportunity:
Reporting to the Manager Commercial Banking you will be accountable for growing and managing a portfolio of commercial relationships. Your years of directly related experience will enable you to develop an effective sales strategy for growing your portfolio and increasing annual revenues and profitability for the Bank. Your duties will include but not limited to building and maintaining relationships, analyzing financials, managing risk and structuring and presenting commercial credit deals with a consistent emphasis on customer service.

Location: This position will be situated in our Winnipeg, Manitoba office.

Your Qualifications:
• An experienced banker with a minimum of 2 years in commercial lending
• Results orientated with proven success in growing revenue and profitability
• Ability to succeed with a positive attitude towards sales and ability to identify business opportunities
• Demonstrated strength in business development and customer relationship management skills
• Sound credit judgment and understanding of credit policies and practices
• Flexibility to travel primarily as required without limitation
• Strong interpersonal and communication skills, both written and verbal
• Knowledge of Indigenous banking would be a strong asset

Please submit your cover letter and resume to hr@fnbc.ca

We thank those who apply, however, only those selected for an interview will be contacted.

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