Small Business Advisor

About Lakeland Credit Union

At Lakeland Credit Union (LCU), we pride ourselves on delivering outstanding service and support to our valued members. We are committed to creating a welcoming environment where everyone feels like part of our community. We believe that great service starts with great people, and that’s where you come in!

 

We are looking for two relationship-focused Small Business Advisors who are passionate about helping entrepreneurs and business owners achieve their goals. If you enjoy building meaningful partnerships, providing trusted advice, and delivering exceptional member experiences, we would love to hear from you!

 

Build Relationships. Support Local Business. Make a Difference. 

About the Opportunity

As a Small Business Advisor in either our Bonnyville or Cold Lake branch, you will be the trusted financial partner for our business members. You’ll develop long-term relationships by understanding each member’s unique needs and providing tailored financial solutions that help their businesses grow.

 

Your responsibilities will include:

  • Building and managing a portfolio of small business members.
  • Developing new business through networking, referrals, and community involvement.
  • Provide proactive, individualized financial advice, fostering long term member relationships with follow-ups and referrals of credit union products and services.
  • Analyzing financial statements, business plans, cash flow, and credit information to assess lending opportunities.
  • Preparing lending recommendations within delegated lending authority.
  • Monitoring existing credit relationships to ensure sound portfolio quality.
  • Collaborating with internal advisors to deliver comprehensive financial solutions.
  • Staying informed on market trends, industry developments, and local economic conditions.
  • Delivering an exceptional member experience that reflects our corporate values.

 

More About You

We are looking for someone who combines financial expertise with a genuine passion for helping local businesses succeed.

Qualifications include:

  • Post-secondary degree in Business or other relevant combined education and experience.
  • At least 3 years of experience in small business banking, lending, financial service and business development.
  • Excellent relationship building and communication skills.
  • Strong understanding of financial statements, applicable risk management policies and legal and security documentation for small business products.
  • Proven ability to identify opportunities and grow a business portfolio.
  • A commitment to providing exceptional member service.

 

What We Offer

At LCU, we are committed to making a positive impact for our members and communities. Join the team in Bonnyville and you’ll enjoy:

  • Competitive salary and comprehensive benefits
  • Flexible spending account and RRSP matching after just 3 months
  • Discounted employee financial services
  • Opportunities for personal and professional growth
  • A supportive and fun team environment

 

Why Join Us?

At LCU, relationships come first. Every conversation is an opportunity to make a positive impact on someone’s business and their future. If you’re excited about helping local businesses while working for an organization that values people over profits, we would like to meet you!

 

Apply today to start your journey with Lakeland Credit Union and begin changing lives – one member at a time. Live. Grow. THRIVE here!

 

Thank you for your interest. Interviews will be conducted as qualified candidates are received. Due to the anticipated volume of applications, only those selected for an interview will be contacted. Lakeland Credit Union is committed to the principles of equality and diversity in the workplace. AI will not be used during the recruitment, selection, and hiring process.

General Manager, Affinity Insurance Services

af-fin-i-ty (noun):

  1. a natural compatibility
  2. the name on our doors

We want our employees to feel great coming to work so that’s why we give our talent the tools to excel. After all, a remarkable employee experience leads to extraordinary experiences for our members. If you have an affinity for working in a vibrant environment where your achievements are celebrated, then a career with us sounds like the perfect fit!

We’re looking for a General Manager to lead our Affinity Insurance Services subsidiary. We want a strategic, growth-minded leader with strong industry relationships and a proven ability to drive organizational transformation, operational excellence, and sustainable growth. The ideal candidate will bring experience leading large teams, implementing operational improvements, and delivering measurable business results.

What you’ll do

  • Manages and oversees the continued success and growth of Affinity Insurance Services. Oversight includes profit and loss accountability and business direction, ensuring KPI metrics are met and opportunities for performance optimization are identified and implemented
  • Directs all initiatives that impact the portfolio, as well as relationship management responsibility for partner relationships; serves as liaison and primary contact between organization and business partners, vendors, and Centres of Influence (COIs)
  • Collaborates with stakeholders to represent the portfolio’s interests and develop and support organizational growth strategies, ensuring business objectives are reflected in key initiatives that drive new opportunities, increase revenue, and strengthen brand presence
  • Provides strategic people leadership by coaching, mentoring, and developing branch managers and their teams across the organization, driving employee growth, engagement, and operational excellence
  • Leads the development, implementation, and monitoring of business plans, priorities, and budgets to support the achievement of portfolio objectives

What you’ll get

  • The support to grow in your career and expand your knowledge, with ample opportunities to advance
  • A competitive salary and total rewards package that includes an annual bonus, health and dental benefits, a pension plan, and a health spending account
  • Vacation time, personal days off and a paid volunteer day to help you maintain a healthy life/work balance
  • A referral bonus when you scout great talent and they’re hired to join our team

What you’ve got

  • A post-secondary diploma or degree in a related field, plusa minimum of 7 years of related experience or an equivalent combination of education and experience
  • Advanced knowledge of Property and Casualty insurance, the broker model and regulatory compliance, as well as specialized knowledge of subsidiary business models
  • Advanced knowledge and experience of business management, including profitability, operations, finance, and marketing
  • Industry leading sales ability in growing a book, achieving targets, making referrals, and building a pipeline using a client centric approach
  • Ability to lead, engage, and coach employees, set clear expectations, review progress, provide feedback and guidance, and hold people accountable to achieve client centric outcomes

Small Business Advisor

Apply by August 4, 2026

Location: Swift Current / Southwest Saskatchewan

The Small Business Advisor has expertise in credit analysis, financial advice, portfolio management and relationship management to contribute to the success of our members and the growth of our credit union.

We are looking for candidates with excellent communication and interpersonal skills, a strong ability to provide knowledgeable and timely advice, and a commitment to delivering exceptional customer service by effectively utilizing our products, services, and omni channels to meet our members’ needs. The key responsibilities for this role include:

  • Foster strong relationships with small and medium-size business and agriculture members, providing ongoing financial guidance and support.
  • Manage an assigned portfolio through strong advice and utilization of available Credit Union products and services.
  • Work closely in a collaborative team environment with all staff to meet members’ financial needs (known and unknown).
  • Provide and cross-sell high-quality financial products and services through proactive contact with the intent of increasing member wallet share.
  • Analyze loan applications for data integrity, potential fraud, and creditworthiness.
  • Maintain up-to-date knowledge of all credit union products and services as well as relevant policies and legislation, regularly reviewing literature and attend product update meetings and seminars/webinars.
  • Utilize digital solutions to create efficiencies, simplify members’ banking needs, and enhance the member experience.
  • Must have the ability to travel to and cover regionally as required.
    • Innovation’s Travel Practice Guidelines will be followed.

Qualifications

  • Completion of some post-secondary education (such as finance, business management, agribusiness, or a related field) and/or completion of related specialized lending courses.
  • 4+ years of relevant experience in relationship banking with knowledge and experience in small business lending, credit analysis, and loan underwriting.
  • Proven business development, attention to detail, sales, and service skills.
  • Detail-oriented and risk aware, contributing to the safeguarding of our company’s assets and reputation.
  • Proficient in digital literacy, including (but not limited to) critical thinking, problem solving and navigation using digital solutions.
  • Use and comfortability with a variety of Microsoft 365 applications (Excel, Teams, Viva, Power Automate, Power BI, Copilot).

ABOUT US

Hi! We’re Innovation Federal Credit Union. Our purpose is to simplify banking for all Canadians. We like to keep it simple. We have three values – Accountability, Integrity, and Respect – and we are constantly striving to improve our organization to make it better for you (our member and prospective employee)!

How are we different from other Credit Unions? We’ve put in the work to become a federal credit union – just one of three in Canada – to secure the future of our organization and continue to grow across Canada. We are proudly rooted in Saskatchewan, but our vision is national, or as we like to say, “Made in Sask, Built for Canada”.

What sets us apart:

  • Commitment to Community: $1.1 million was given to local organizations last year who are making a difference
  • Strong focus on Diversity and Inclusion: Nearly 22% of InnovationNation proudly identifies as part of a designated group, reflecting our strong commitment to fostering a diverse workplace
  • Benefits that start when you do: Our full-time staff participate in a 7% employer-matched pension plan, extended health benefits, employee and family assistance program, and a staff loan rate. These benefits all start on Day 1 of employment, no waiting period!

 

In the spirit of Truth and Reconciliation, we acknowledge that we are on the traditional territories of the many First Nations, Métis, and Inuit who have graced these lands for millennia.

We are privileged to live on, work on and enjoy the benefits of these lands, now known as Canada.

Member Services Representative

Luseland Credit Union is looking for a full-time individual who is able to recognize member needs, promote and cross sell credit union products and services, and has the ability to process a variety of financial transactions.

Luseland Credit Union Limited is committed to providing friendly, quality and professional financial services.

Salary will be commensurate with experience, qualifications and competency. LCU has a competitive salary and benefits package including a variable pay and employee loan program.

We appreciate the interest of all applicants; however, only those under consideration will be contacted.

Applications close Friday, June 5th, 2026.

Submit your resume to:

Alyssa Underdahl, Deposit and Compliance Manager

Email: alyssa.underdahl@luselandcu.com

Senior Manager of Branch Operations

The Senior Manager of Branch Operation provides leadership and operational oversight for the Member Solutions team, ensuring consistent, relationship‑focused service delivery and a strong employee experience. This role leads a team of front‑line professionals, drives continuous improvement, and supports business growth by building meaningful member relationships and optimizing branch operations.

The Senior Manager of Branch Operation plays a key role in developing talent, improving processes, and adapting services to meet the evolving needs of members while maintaining a positive, engaged, and high‑performing team environment.

What You’ll Do

  • Lead, coach, and develop a team of Member Solutions Representatives through observation, feedback, and performance coaching.
  • Create a positive, collaborative, and relationship‑focused team culture that values accountability and continuous improvement.
  • Oversee day‑to‑day branch operations, including scheduling, workflow management, and service delivery.
  • Support effective onboarding and ongoing development of team members.
  • Build strong relationships with members through proactive outreach, service quality, and personalized experiences.
  • Identify opportunities to improve processes, systems, and service models in collaboration with internal partners.
  • Use data, reporting, and observation to assess performance, service effectiveness, and member engagement.
  • Support outreach initiatives that strengthen member connections and reduce inactive or dormant accounts.
  • Handle employee and member concerns professionally and constructively.

 

Success in This Role Looks Like…

  • A confident, engaged team that understands expectations and consistently delivers high‑quality service.
  • Members experience accessible, personalized, and relationship‑driven interactions.
  • Branch operations run smoothly, efficiently, and adapt effectively to change.
  • Employees feel supported, coached, and motivated to grow.
  • Continuous improvement is embraced, with ideas welcomed and acted upon.
  • Communication is clear, respectful, and responsive across all levels.

What You Bring

  • Proven people leadership experience with a strong focus on coaching and team development.
  • Experience in member service or customer‑focused environments.
  • Background in financial services is an asset.
  • Strong interpersonal, communication, and relationship‑building skills.
  • Ability to balance operational priorities with a people‑first approach.
  • Confidence navigating change, solving complex problems, and improving processes.
  • A flexible, adaptable leadership style aligned with service excellence.

Why Join Us

  • Make a meaningful impact on members, colleagues, and the community.
  • Lead within a values‑driven credit union focused on relationships, trust, and collaboration.
  • Opportunity to develop people, influence service delivery, and drive positive change.
  • Work in an environment that supports learning, growth, and leadership development.

 

We thank all applicants for their interest; only those selected for an interview will be contacted.

Manager of Member Experience

Lead with Purpose in the Heart of Saskatoon.

At Saskatoon City Employees Credit Union, we believe that exceptional member experience is at the heart of sustainable growth. It is not just about transactions; it is about building trust, understanding life’s financial journey, and supporting the prosperity of the people who have served our city, those who continue to serve it, and their families.

We are seeking a strategic and member-focused Manager of Member Experience to lead our deposit services, branch administration, and marketing efforts. This is a pivotal leadership role where you will architect the systems, coach the team, and shape the strategies that directly define our member experience.

You will be the driving force behind a service culture that sets us apart, ensuring our operations and growth are always aligned with the needs of our community.

The Opportunity:

In this role, you will directly influence our success and member satisfaction. You will:

  • Champion Member Relationships: Lead the growth and management of our deposit portfolio by developing proactive strategies that deepen member trust and meet their evolving financial needs.
  • Build Operational Excellence: Oversee branch administration, compliance, and risk management, creating seamless and secure processes that empower both staff and members.
  • Inspire a High-Performing Team: Coach, mentor, and develop our staff to shift from transactional service to trusted advisory, fostering a culture of continuous learning and accountability.
  • Drive Community Connection: Develop and execute marketing and business development plans that resonate authentically within our unique membership base, strengthening our role as a local financial partner.
  • Shape Strategy: As a key member of the leadership team, you will contribute to organizational plans that balance sound business practice with genuine community commitment.

Who You Are:

You are a seasoned financial services leader who thinks strategically, acts with integrity, and demonstrates agility in a changing environment. You’re known for your ability to build strong teams and your unwavering focus on the member experience.

Your Background Includes:

  • A post-secondary degree in Finance, Business Administration, or a related field.
  • 7-10 years of progressive experience within a credit union or financial institution, with at least 5 years in a formal leadership or management role overseeing staff and operations.
  • Deep, practical knowledge of deposit products, branch administration, and the regulatory landscape.
  • A proven track record of coaching, developing, and inspiring a team to achieve outstanding results.
  • Outstanding communication skills and a natural ability to collaborate and build relationships.
  • Agility and comfort with change, new technology, and continuous improvement.

Why Choose Saskatoon City Employees Credit Union?

  • Lead with Purpose: See the direct impact of your work on the financial well-being of the people who serve our city and their families.
  • Make a Meaningful Cooperative Impact: Be part of a cooperative financial institution with a focused member community, where you can respond with agility and design services that truly meet the needs of the people who serve or have served our city and their families.
  • Live Where You Work: Enjoy the unique advantages of life in our vibrant city, its strong sense of community, access to arts and nature, and family-friendly lifestyle.
  • A Respected Leadership Role: You will have a genuine voice at the table, contributing to the strategic direction of a stable, values-based organization.
  • Competitive Compensation & Benefits: We offer a comprehensive total rewards package that recognizes your experience and contribution, along with a commitment to your ongoing development.

Ready to Build Trust and Drive Growth?

If you are a strategic leader who believes finance is fundamentally about people and community, we want to hear from you.

Please submit your resume and a cover letter describing how your leadership experience supports our mission of exceptional member and community service. Applications can be directed to Scott Roesch, General Manager, at sroesch@scecu.com.

Application Deadline: February 18, 2026

Saskatoon City Employees Credit Union (SCECU) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. By submitting your application, you consent to SCECU collecting and using your personal information for the purpose of candidate selection for this role.

We thank all applicants for their interest; only those selected for an interview will be contacted.

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