Occupation Types: Member/Customer Services

Business Payments and Cash Management Specialist

We are continuing to strengthen our Business Solutions team and are looking for someone who can help support our business members and enhance our cash management practices. We now have a career opportunity for a Full-Time, 12-month term Business Payments and Cash Management Specialist. This position offers a flexible hybrid work arrangement, with the ability to work from home as well as from either our Saskatoon or Regina branch.

As the Business Payments and Cash Management Specialist, you will be…. 

Responsible for supporting business members with Customer Automated Funds Transfer (CAFT) onboarding, documentation, training, servicing and issue resolution. You will also help strengthen CAFT operating practices, support broader cash management needs and improve the consistency, control and efficiency of related processes.

 

As the Business Payments and Cash Management Specialist you are ….

  • A highly organized professional who can manage multiple member requests, documentation requirements, deadlines and follow-up activities.
  • A detail-oriented team member who produces accurate work when reviewing agreements, signing authorities, user access, transaction limits and member records.
  • A confident communicator who can explain electronic payment services, member responsibilities, and risk controls in clear, practical language.
  • An analytical problem solver who can investigate issues, identify root causes and coordinate timely resolution.
  • A collaborative partner who works effectively with Business Solutions, Retail, Finance, Risk, Operations and external service providers.
  • A proactive self-starter who identifies process gaps and creates sustainable procedures, tools and service practices.

 

If you are motivated by the thought of this challenge ….

And can demonstrate success through two or more years of experience in a financial institution, preferably in business banking, member service, payments, deposit operations, treasury services or cash management support, along with post-secondary education in business administration, finance, accounting or a related field, this position may be for you!

Experience with CAFT, AFT, electronic funds transfer, pre-authorized debits, payroll processing or business digital banking would be a strong asset. An equivalent combination of education and relevant experience will be considered.

 

Get to know us

TCU Financial Group is a credit union grown by Saskatchewan people. For 70 years we have been rooted in the province of Saskatchewan, creating our story, growing and evolving alongside the needs of our members. We provide a full suite of financial solutions to people and businesses across the province, and one thing has never changed: our heart remains committed to the people and communities we serve.

 

Rewarding times ahead

To support the evolution of our organization, we need talented people who are passionate about creating and delivering meaningful financial solutions for our members. In addition to providing competitive compensation, benefits and pension programs, we support our TCU Financial Group team and their families by providing an enhanced vacation program to enjoy time doing what they love outside of work.

 

Thank you for your interest in exploring your future with us!

 

The deadline for this career opportunity is November 16, 2026.

Please submit your resume and cover letter to:

Human Resources Department
TCU Financial Group
Email:  hr@tcu.sk.ca
Web site: www.tcufinancialgroup.com

Small Business Advisor

About Lakeland Credit Union

At Lakeland Credit Union (LCU), we pride ourselves on delivering outstanding service and support to our valued members. We are committed to creating a welcoming environment where everyone feels like part of our community. We believe that great service starts with great people, and that’s where you come in!

 

We are looking for two relationship-focused Small Business Advisors who are passionate about helping entrepreneurs and business owners achieve their goals. If you enjoy building meaningful partnerships, providing trusted advice, and delivering exceptional member experiences, we would love to hear from you!

 

Build Relationships. Support Local Business. Make a Difference. 

About the Opportunity

As a Small Business Advisor in either our Bonnyville or Cold Lake branch, you will be the trusted financial partner for our business members. You’ll develop long-term relationships by understanding each member’s unique needs and providing tailored financial solutions that help their businesses grow.

 

Your responsibilities will include:

  • Building and managing a portfolio of small business members.
  • Developing new business through networking, referrals, and community involvement.
  • Provide proactive, individualized financial advice, fostering long term member relationships with follow-ups and referrals of credit union products and services.
  • Analyzing financial statements, business plans, cash flow, and credit information to assess lending opportunities.
  • Preparing lending recommendations within delegated lending authority.
  • Monitoring existing credit relationships to ensure sound portfolio quality.
  • Collaborating with internal advisors to deliver comprehensive financial solutions.
  • Staying informed on market trends, industry developments, and local economic conditions.
  • Delivering an exceptional member experience that reflects our corporate values.

 

More About You

We are looking for someone who combines financial expertise with a genuine passion for helping local businesses succeed.

Qualifications include:

  • Post-secondary degree in Business or other relevant combined education and experience.
  • At least 3 years of experience in small business banking, lending, financial service and business development.
  • Excellent relationship building and communication skills.
  • Strong understanding of financial statements, applicable risk management policies and legal and security documentation for small business products.
  • Proven ability to identify opportunities and grow a business portfolio.
  • A commitment to providing exceptional member service.

 

What We Offer

At LCU, we are committed to making a positive impact for our members and communities. Join the team in Bonnyville and you’ll enjoy:

  • Competitive salary and comprehensive benefits
  • Flexible spending account and RRSP matching after just 3 months
  • Discounted employee financial services
  • Opportunities for personal and professional growth
  • A supportive and fun team environment

 

Why Join Us?

At LCU, relationships come first. Every conversation is an opportunity to make a positive impact on someone’s business and their future. If you’re excited about helping local businesses while working for an organization that values people over profits, we would like to meet you!

 

Apply today to start your journey with Lakeland Credit Union and begin changing lives – one member at a time. Live. Grow. THRIVE here!

 

Thank you for your interest. Interviews will be conducted as qualified candidates are received. Due to the anticipated volume of applications, only those selected for an interview will be contacted. Lakeland Credit Union is committed to the principles of equality and diversity in the workplace. AI will not be used during the recruitment, selection, and hiring process.

General Manager, Affinity Insurance Services

af-fin-i-ty (noun):

  1. a natural compatibility
  2. the name on our doors

We want our employees to feel great coming to work so that’s why we give our talent the tools to excel. After all, a remarkable employee experience leads to extraordinary experiences for our members. If you have an affinity for working in a vibrant environment where your achievements are celebrated, then a career with us sounds like the perfect fit!

We’re looking for a General Manager to lead our Affinity Insurance Services subsidiary. We want a strategic, growth-minded leader with strong industry relationships and a proven ability to drive organizational transformation, operational excellence, and sustainable growth. The ideal candidate will bring experience leading large teams, implementing operational improvements, and delivering measurable business results.

What you’ll do

  • Manages and oversees the continued success and growth of Affinity Insurance Services. Oversight includes profit and loss accountability and business direction, ensuring KPI metrics are met and opportunities for performance optimization are identified and implemented
  • Directs all initiatives that impact the portfolio, as well as relationship management responsibility for partner relationships; serves as liaison and primary contact between organization and business partners, vendors, and Centres of Influence (COIs)
  • Collaborates with stakeholders to represent the portfolio’s interests and develop and support organizational growth strategies, ensuring business objectives are reflected in key initiatives that drive new opportunities, increase revenue, and strengthen brand presence
  • Provides strategic people leadership by coaching, mentoring, and developing branch managers and their teams across the organization, driving employee growth, engagement, and operational excellence
  • Leads the development, implementation, and monitoring of business plans, priorities, and budgets to support the achievement of portfolio objectives

What you’ll get

  • The support to grow in your career and expand your knowledge, with ample opportunities to advance
  • A competitive salary and total rewards package that includes an annual bonus, health and dental benefits, a pension plan, and a health spending account
  • Vacation time, personal days off and a paid volunteer day to help you maintain a healthy life/work balance
  • A referral bonus when you scout great talent and they’re hired to join our team

What you’ve got

  • A post-secondary diploma or degree in a related field, plusa minimum of 7 years of related experience or an equivalent combination of education and experience
  • Advanced knowledge of Property and Casualty insurance, the broker model and regulatory compliance, as well as specialized knowledge of subsidiary business models
  • Advanced knowledge and experience of business management, including profitability, operations, finance, and marketing
  • Industry leading sales ability in growing a book, achieving targets, making referrals, and building a pipeline using a client centric approach
  • Ability to lead, engage, and coach employees, set clear expectations, review progress, provide feedback and guidance, and hold people accountable to achieve client centric outcomes

Small Business Advisor

Apply by August 4, 2026

Location: Swift Current / Southwest Saskatchewan

The Small Business Advisor has expertise in credit analysis, financial advice, portfolio management and relationship management to contribute to the success of our members and the growth of our credit union.

We are looking for candidates with excellent communication and interpersonal skills, a strong ability to provide knowledgeable and timely advice, and a commitment to delivering exceptional customer service by effectively utilizing our products, services, and omni channels to meet our members’ needs. The key responsibilities for this role include:

  • Foster strong relationships with small and medium-size business and agriculture members, providing ongoing financial guidance and support.
  • Manage an assigned portfolio through strong advice and utilization of available Credit Union products and services.
  • Work closely in a collaborative team environment with all staff to meet members’ financial needs (known and unknown).
  • Provide and cross-sell high-quality financial products and services through proactive contact with the intent of increasing member wallet share.
  • Analyze loan applications for data integrity, potential fraud, and creditworthiness.
  • Maintain up-to-date knowledge of all credit union products and services as well as relevant policies and legislation, regularly reviewing literature and attend product update meetings and seminars/webinars.
  • Utilize digital solutions to create efficiencies, simplify members’ banking needs, and enhance the member experience.
  • Must have the ability to travel to and cover regionally as required.
    • Innovation’s Travel Practice Guidelines will be followed.

Qualifications

  • Completion of some post-secondary education (such as finance, business management, agribusiness, or a related field) and/or completion of related specialized lending courses.
  • 4+ years of relevant experience in relationship banking with knowledge and experience in small business lending, credit analysis, and loan underwriting.
  • Proven business development, attention to detail, sales, and service skills.
  • Detail-oriented and risk aware, contributing to the safeguarding of our company’s assets and reputation.
  • Proficient in digital literacy, including (but not limited to) critical thinking, problem solving and navigation using digital solutions.
  • Use and comfortability with a variety of Microsoft 365 applications (Excel, Teams, Viva, Power Automate, Power BI, Copilot).

ABOUT US

Hi! We’re Innovation Federal Credit Union. Our purpose is to simplify banking for all Canadians. We like to keep it simple. We have three values – Accountability, Integrity, and Respect – and we are constantly striving to improve our organization to make it better for you (our member and prospective employee)!

How are we different from other Credit Unions? We’ve put in the work to become a federal credit union – just one of three in Canada – to secure the future of our organization and continue to grow across Canada. We are proudly rooted in Saskatchewan, but our vision is national, or as we like to say, “Made in Sask, Built for Canada”.

What sets us apart:

  • Commitment to Community: $1.1 million was given to local organizations last year who are making a difference
  • Strong focus on Diversity and Inclusion: Nearly 22% of InnovationNation proudly identifies as part of a designated group, reflecting our strong commitment to fostering a diverse workplace
  • Benefits that start when you do: Our full-time staff participate in a 7% employer-matched pension plan, extended health benefits, employee and family assistance program, and a staff loan rate. These benefits all start on Day 1 of employment, no waiting period!

 

In the spirit of Truth and Reconciliation, we acknowledge that we are on the traditional territories of the many First Nations, Métis, and Inuit who have graced these lands for millennia.

We are privileged to live on, work on and enjoy the benefits of these lands, now known as Canada.

Member Services Representative

Luseland Credit Union is looking for a full-time individual who is able to recognize member needs, promote and cross sell credit union products and services, and has the ability to process a variety of financial transactions.

Luseland Credit Union Limited is committed to providing friendly, quality and professional financial services.

Salary will be commensurate with experience, qualifications and competency. LCU has a competitive salary and benefits package including a variable pay and employee loan program.

We appreciate the interest of all applicants; however, only those under consideration will be contacted.

Applications close Friday, June 5th, 2026.

Submit your resume to:

Alyssa Underdahl, Deposit and Compliance Manager

Email: alyssa.underdahl@luselandcu.com

Senior Manager of Branch Operations

The Senior Manager of Branch Operation provides leadership and operational oversight for the Member Solutions team, ensuring consistent, relationship‑focused service delivery and a strong employee experience. This role leads a team of front‑line professionals, drives continuous improvement, and supports business growth by building meaningful member relationships and optimizing branch operations.

The Senior Manager of Branch Operation plays a key role in developing talent, improving processes, and adapting services to meet the evolving needs of members while maintaining a positive, engaged, and high‑performing team environment.

What You’ll Do

  • Lead, coach, and develop a team of Member Solutions Representatives through observation, feedback, and performance coaching.
  • Create a positive, collaborative, and relationship‑focused team culture that values accountability and continuous improvement.
  • Oversee day‑to‑day branch operations, including scheduling, workflow management, and service delivery.
  • Support effective onboarding and ongoing development of team members.
  • Build strong relationships with members through proactive outreach, service quality, and personalized experiences.
  • Identify opportunities to improve processes, systems, and service models in collaboration with internal partners.
  • Use data, reporting, and observation to assess performance, service effectiveness, and member engagement.
  • Support outreach initiatives that strengthen member connections and reduce inactive or dormant accounts.
  • Handle employee and member concerns professionally and constructively.

 

Success in This Role Looks Like…

  • A confident, engaged team that understands expectations and consistently delivers high‑quality service.
  • Members experience accessible, personalized, and relationship‑driven interactions.
  • Branch operations run smoothly, efficiently, and adapt effectively to change.
  • Employees feel supported, coached, and motivated to grow.
  • Continuous improvement is embraced, with ideas welcomed and acted upon.
  • Communication is clear, respectful, and responsive across all levels.

What You Bring

  • Proven people leadership experience with a strong focus on coaching and team development.
  • Experience in member service or customer‑focused environments.
  • Background in financial services is an asset.
  • Strong interpersonal, communication, and relationship‑building skills.
  • Ability to balance operational priorities with a people‑first approach.
  • Confidence navigating change, solving complex problems, and improving processes.
  • A flexible, adaptable leadership style aligned with service excellence.

Why Join Us

  • Make a meaningful impact on members, colleagues, and the community.
  • Lead within a values‑driven credit union focused on relationships, trust, and collaboration.
  • Opportunity to develop people, influence service delivery, and drive positive change.
  • Work in an environment that supports learning, growth, and leadership development.

 

We thank all applicants for their interest; only those selected for an interview will be contacted.

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