Occupation Types: Member/Customer Services

Operations Coordinator, Corporate Operations

Operations Coordinator, Corporate Operations – 20 Month Term

Who are we?

Credit Union Deposit Guarantee Corporation is the deposit guarantor for Saskatchewan credit unions and the primary regulator for Saskatchewan credit unions and SaskCentral, together, Provincially Regulated Financial Institutions (PRFIs). We work closely with these institutions to ensure they employ sound business practices to enhance the strength and stability of the Saskatchewan credit union system.

We are seeking a confident, highly motivated professional who enjoys working in a fast-paced co-operative environment.

How you will spend your time:

As Operations Coordinator – Corporate Operations you will provide administrative support and contribute to the coordination of workflows required by individual teams and vendors to ensure ongoing operations and initiatives are met in a timely, accurate, and efficient manner.

This position is responsible to:

  • provide administrative support including the coordination, development, formatting, editing/proofreading and distribution of reports, board items and materials.
  • provide coordination across multiple departments and with vendors, for the development, preparation and distribution of corporate documents and materials
  • support for human resource functions including recruitment, benefits, payroll and compensation
  • support the records management process; archiving electronic and physical documents and coordinating the storage and destruction of offsite records
  • provide back-up to the Executive Assistant and other Operations Coordinators
  • provide support to Corporate Operations team and VP Corporate Operations as required

What you’ll need:

  • Office Education or Business Administration and/or administrative experience
  • Intermediate to advanced proficiency with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
  • exceptional proofreading and editing skills with a high degree of attention to detail
  • ability to set priorities and manage multiple assignments within deadlines
  • excellent communication and interpersonal skills
  • ability to understand and execute oral and written instruction
  • ability to create, compose, proof and edit written materials

The core competencies for these positions focus on initiative, analytical thinking, concern for quality, teamwork, communication, and relationship building.

We offer competitive compensation and benefits. The salary range for this position is $42,992 – $53,741. For more information on the Corporation, please visit our website www.cudgc.sk.ca.

To Apply:

Please submit your resume and cover letter stating Competition Number OC-CUDGC by November 23, 2021 to HR@cudgc.sk.ca. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The Corporation values and supports workplace diversity. We believe diverse ideas, opinions and perspectives make our organization stronger.

Manager Associate Business Advisors

Manager Associate Business Advisors

Permanent Full-Time 

Closes November 8

Open to any Innovation Advice Centre Location

Innovation Credit Union – Find Branch(innovationcu.ca)

Annual Salary: $89,729 – $112,162


Would you like to earn above average pay helping members meet their financial goals, maintain a strong work life balance, a flexible schedule and have the security of a career – path supported by your organization? We offer that and so much more.

THE COMPANY – Our Purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now that Responsible Banking!

Click the link below to see what Innovation Credit Union is about! Trust us, you are going to want to learn more about who we are!

Innovation Credit Union – About Us (innovationcu.ca)

THE POSITION:  Reporting to the Senior Vice President, Business Advisors, this strategic position will develop, train and motivate a team to provide a mix of lending and administrative duties to supporting Business Advisors; provide exceptional members service in all areas of banking; succession plan into a Business Advisor position that would maintain a consumer or business solutions loan portfolio, and to develop long term relationships with members.

How does one do this?  Glad you asked!

The Manager Associate Business Advisors does the following:

  • Coach, mentor and manage staff, providing performance and behavioral feedback, discipline, encouragement and championing the overall principles of a constructive culture that is conducive to team achievement, productivity improvement and professionalism
  • Coach staff to create a network of enthusiastic employees who support service excellence and utilize Memberfirst techniques to create exceptional member experiences
  • Leads a team responsible for ensuring accurate and timely administration of credit files from creation to disbursement, including 2nd checks
  • Provide leadership and direction in business development through service excellence and product knowledge
  • Ability to coach and mentor staff in alignment with the goals of Innovation Credit Union
  • Organize, schedule and monitor service provision to ensure maximum service levels are being provided and that work flows smoothly
  • Identify and recommend opportunities for improving processes

Why Should You Apply?

  • You want to be an ambassador of a forward-thinking, member focused organization
  • You have 2 Years post-secondary education in related field and all courses required of the Relationship Manager/Credit Specialist roles
  • You have a minimum 5-7 years’ experience in relationship banking with knowledge and experience in all areas of lending and credit analysis with experience in commercial and agricultural loans being considered an asset
  • You have completed Consumer, Residential Mortgage, Agricultural and Commercial Lending education or equivalent combination of education and experience.
  • Proven high standard of verbal and written communication skills and attention to detail
  • Proven collaboration skills with the ability to build relationships with various stakeholders
  • Proven ability to manage cross functional projects and prioritize deliverables to meet deadlines
  • Knowledge and understanding of the regulatory environment that impacts the financial services industry
  • Demonstrated commitment to continual professional development


Interested?  Visit www.innovatoncu.ca to apply

Manager, Corporate Services

Who are we?

Credit Union Deposit Guarantee Corporation (the Corporation) is the deposit guarantor for Saskatchewan credit unions, and the primary regulator for credit unions and SaskCentral. Our objective is to instill confidence in Saskatchewan credit unions. We promote responsible credit union governance, and the strength and stability of the credit union system.

We are seeking a confident, forward-thinking leader with strong human resources, governance, planning, vendor management and communications skills who enjoys working in a fast-paced environment and aspires to make an impact on shaping our future, to join the Corporate Operations team.

How you will spend your time:

Reporting to the Vice-President Corporate Operations, you will manage human resources, including benefits and payroll, ensuring alignment with the culture and talent needs of the Corporation. You will manage corporate communications and image strategies to build awareness of the Corporation’s brand and purpose. In addition, the position is responsible to manage the Corporation’s governance framework, corporate planning, policy/procedures, records, and relationships with third party suppliers. Working closely with senior management, you will recommend board policies and practices, execute strategic initiatives, plan, and allocate resources for corporate activities to achieve business plans.

What you’ll need:

  • Degree in Business Administration/Commerce
  • Professional designation and/or membership in CPHR/IABC
  • Several years’ progressive leadership experience in corporate operations
  • Exposure to corporate governance, planning, human resources management, communications, and project management and records are required.
  • Experience leading a team of direct reports would be considered an asset.

The core competencies include teamwork, change leadership, effective communication, impact and influence, facilitation, negotiation, conflict resolution, problem solving and decision making. Lending to your success is your ability to demonstrate your people leadership skills as a coach and mentor committed to developing the talents of others.

We offer competitive compensation and benefits. The salary range for this position is $93,117-$116,394. For more information on the Corporation, please visit our website www.cudgc.sk.ca.

To Apply:

Please submit your cover letter and resume stating competition number MGR-CS by October 26, 2021 to HR@cudgc.sk.ca. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Credit Union Deposit Guarantee Corporation values and supports workplace diversity. We believe diverse ideas, opinions and perspectives make our organization stronger.

Senior Financial Advisor

Senior Financial Advisor

Location – Fort St John

North Peace Savings and Credit Union, serving Northern British Columbia, is recruiting for a permanent full time Senior Financial Advisor for our Fort St John Branch.

Reporting to the Manager Retail Advisory, the Senior Financial Advisor must quickly and efficiently probe to uncover and assess overall needs of all members (at every contact) and identify opportunities to further deepen the engagement with the member.  The Senior Financial Advisor is able to provide appropriate education, advice, products and services to meet the varied need of Senior Financial Advisor will be responsible for maintaining up to date knowledge on all NPSCU deposit and lending products for appropriate referral opportunities.  In all activities, ensures prudent risk management is followed to protect the Credit Union.

The successful candidate will be an enthusiastic, outgoing individual who works well on their own, takes initiative, is self-motivated, is effective at developing business through relationship building, and has strong communication skills to present ideas and information in a clear and easy to understand manner.

If you are you a goal orientated individual with an aptitude for business development and relationship building, excellent sales and service skills, are detail oriented, and have the ability to work independently with a strong passion for sales and a commitment to superior member service we want to hear from you!

If interested please submit cover letter and resume to Olivia Young at careers@npscu.ca

 

Olivia Young, Senior Manager, People and Culture

North Peace Savings and Credit Union

10344-100th St

Fort St. John, BC, V1J 3Z1

 

For a complete role description, visit: www.npscu.ca

Customer Success Representative

Concentra Bank is a purpose-based organization, striving to create the future of banking. We are embarking on a bold plan to evolve and grow a diversified, top tier performing company delivering greater value to employees, customers, and owners.

As an innovative and future-focused company, we form partnerships to deliver industry-leading financial solutions to our customers. We offer a wide range of financial solutions including specialized banking, consumer finance, treasury, wealth and trust services and more. We strive to be among the most trusted organizations in Canada by solving problems for our customers and offering a positive, seamless clients experience.

Concentra employees enjoy a competitive total rewards package and flexible work environment. We are looking for a results-oriented individual to join our team in one of our corporate locations (Regina, Saskatoon, Surrey, Toronto) or in a home office environment.

Customer Success Representative (Full-time Permanent)

This position’s primary purpose is to assist credit unions, commercial clients, internal and direct clients with their service needs within a call centre environment.

Key Outcomes:

The Customer Success Representative is responsible to deliver a positive client experience by answering a diverse range of incoming client inquiries pertaining to financial and trust products including providing information, clarification and interpretation of program agreements, pricing, program requirements, administration instructions, product legislation and regulatory/compliance requirements, and analyzing client needs and providing solutions to meet those needs.

This role proactively support credit unions by managing time frames to most effectively support incoming and outbound service requests and escalating client issues or problems for resolution.

The Customer Success Representative supports the department in the achievement of its business plan by maintaining consistent personal upgrading of required knowledge, providing high quality client service, and providing recommendations for efficiencies.

Qualifications:

  • One year of post-secondary education with 2-4 years comprehensive knowledge and experience working with registered plans and mortgages
  • Resourceful team player with excellent communication and interpersonal skills, complemented by proven time management and problem solving skills
  • Good working knowledge of the Portfolio data system would be an asset

Applications for this opportunity accepted until end of day October 4, 2021. To apply, please visit our Career page at www.concentra.ca

At Concentra, our goal is to achieve a workforce as diverse as the people we partner with. We encourage all members of the designated groups; aboriginal people, persons with disabilities, women, visible minorities and others to join our team. Concentra strives to provide a safe and respectful work environment free of discrimination and harassment and is committed to an inclusive, barrier-free recruitment and selection processes. 

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Loans Officer

Loans Officer

Temporary Full Time

Maternity Leave replacement for up to 24 months

Our Loans Officers are available to our members through in-person meetings, phone calls, and other forms of electronic communication.  The ability to provide expert advice when it’s truly needed is crucial to meeting our members needs.  We know our members, and to see their successes is extremely rewarding.  The Loans Officer is responsible for oversight of their own lending portfolio, which may include consumer, agriculture, and commercial files.  Each portfolio has a different level of complexity and presents the opportunity for new learnings each and every day!  The role of Loans Officer can be challenging, yet rewarding, where the reward far outweighs the challenge!

You have a desire to learn and have an in-depth understanding of lending practices and procedures.  The ideal candidate will have many years of service in the credit union system, and experience as a lender.    You have an appetite for risk, and know when to take the risk, and when to shy away from it.  You will be responsible to mitigate risk of default.  When required you will initiate action to collect on delinquent loans, as necessary.

While you may not have lending experience, you may have experience in the financial services industry and are eager to take the next step to grow your career.  We want to hear from you too, we are committed to training the right candidate!

Building relationships is important. In fact, it is essential to our business.  The other key part of the Loans Officer role is to foster new relationships and grow new business.  You are not afraid to pick up the phone and call a potential member.  You enjoy the rush of that first contact, and have no problem popping into a business for the first time to meet the owner and take those first steps in fostering a relationship.  When the time is right, you’ll ask for the business!

This exciting opportunity is available in our Kelvington Branch.  From time to time, you may be required to travel to our other branches as well.  You will participate in a comprehensive development plan, equipping you with the knowledge and tools to confidently assist our members, and grow your career.  With upcoming pending retirements, there is great potential for this temporary position to turn into a permanent position in one of our branches!  You will be part of an amazing team, working together to meet the member’s and organization’s goals!

Education & Qualifications

·         One year post-secondary training ·         Working knowledge of computer systems
·         One – Four Years of job-related experience ·         Credit Union experience considered an asset
·         Bondable ·         Commitment to continuous self-development

Accent Credit Union has branches in Quill Lake, Kelvington and Jansen.  We are a financially strong organization with assets of over $270 million, our loans portfolio is over $197 million and we continue to grow!  We are dedicated to our members, and our communities.  We respect our people and their contribution to our success.  We encourage employee involvement and participation.  We reward our people for their teamwork and for achieving objectives.  Our people make the difference for our members’ service experience.  Compensation is competitive and will be based upon qualifications and experience.  Accent Credit Union offers a full range of benefits, an employee incentive program, including a wellness program.

Questions about this opportunity?  Call Lacey at 306.383.1139

 Qualified applicants are invited to submit their resume and cover letter in confidence by Noon on October 8, 2021 to:

Lacey Nicholls – Human Resources & Marketing Administrator

Quill Lake Branch – Box 520, 78 Main St., Quill Lake, SK, S0A 3E0

hr@accentcu.ca

We appreciate the interest of all applicants; however, only those selected for interviews will be contacted. 

Consumer Advisor (6 Positions available)

Consumer Advisor

Permanent Full – Time 

Closes September 21

Any Location in Saskatchewan

Flexible hours, accelerated career development opportunities,
exceptional benefits and pension plan!


Would you like to earn above average pay helping members meet their financial goals, maintain a strong work life balance, a flexible schedule, or even flexible workplace and have the security of a career – path supported by your organization? We offer that and so much more. We have positions available throughout our province. Apply today.

Innovation Credit Union is excited to add more experience to our team. We are on the hunt for a number of experienced relationship bankers skilled in lending, mortgages and advisory services for our membership. We are serious about finding experience for these coveted positions and it may just be the best career move you ever make. Let’s discuss how we can make the transition easier. If you have experience, we want to talk to you. Those in the industry likely already know the exciting path we are on to become Canada’s newest Federal Credit Union. Let’s talk about this opportunity and your career. Choosing to work for the right company is essential. Choosing a company that aligns with your values and celebrates your experience and skills is critical to find fulfillment. We think we may have that very opportunity for you. Apply today.

THE COMPANY – Our Purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now that Responsible Banking!

Click the link below to see what Innovation Credit Union is about! Trust us, you are going to want to learn more about who we are!

Innovation Credit Union – About Us (innovationcu.ca)

THE POSITION: Reporting to the VP Consumer Advisors, the Consumer Advisor will develop and maintain a loan and deposit portfolio, and will develop long term relationships with members. This position will provide a challenging and rewarding career with opportunity to enhance your personal development and to be part of a progressive credit union. How does one do this? Glad you asked!

A Consumer Advisor does the following:

  • Develop and maintain a deposit and loan portfolio and develop long term relationships with members.
  • Provide individualized financial consulting services that help simplify the members life (including insurance services) and information to members on services and investment products offered through the Credit Union
  • Ensure all deposit and loan activities are in compliance with relevant legislation, regulations, policies, and procedures
  • Recognize and act upon business development opportunities that would be beneficial to the organization and its members as a whole
  • Support regional advice centers as needed

This is a tremendous opportunity to build a successful career within the credit union system, providing an opportunity to advance to higher levels with the organization

Innovation Credit Union supports a mobile workforce, some travel may be required within Regina and regional area.

Why Should You Apply?

  • You want to be an ambassador of a forward-thinking, member focused organization
  • you are passionate about providing world class financial services, growing member relationships, and are comfortable with building a portfolio
  • You want to help simplify our members lives by offering proactive advice to their day-to-day banking needs in person and digitally
  • Have completed some Post-Secondary plus 3 to 5 years job related experience; or an equivalent combination of education and experience
  • Organized and detail oriented
  • Proven results in strong sales and service skills along with refined relationship building skills
  • Completion of the following courses would be considered an asset: Credit Union Products and Services, Credit Union System, Introduction to Financial Planning, Consumer and Residential Mortgage Lending Course

Interested?

Senior Commercial Service Advisor

Senior Commercial Service Advisor

Help Improve our Member Centricity and Grow our business!

We have an exciting opportunity to work with our business members and grow our commercial portfolio.

 

We offer a highly competitive wage, career progression, ongoing learning and development, and an impact on our local community.  We are open to a remote work arrangement, with travel to the Sunshine Cost as business needs require or join us on the beautiful Sunshine Coast and get the best of both worlds – a relaxing lifestyle filled with recreational activities including boating, hiking, and much more, while only a short 40-minute ferry trip from Vancouver.

 

What You’ll Do

Reporting to the Commercial Department leader, the Commercial Services Advisor contributes to enriching member’s lives by enhancing the member’s business value, by providing the appropriate products and excellent advice and service to help the member operate a financially profitable and successful business. This position is responsible for business development, managing a portfolio of accounts and providing lending services to commercial/ business clients and potential business clients. This position requires a results-oriented individual with strong communication, problem solving, time management and prioritizing skills.

 

What Does the Ideal Candidate Bring?

The preferred candidate has completed two years of post-secondary in a general business program with three to six years of experience in the financial industry is required.  The incumbent will be required to enroll or have completed the CUIC Accredited Business Lending program.

 

About Sunshine Coast Credit Union (SCCU)

For 80 years, Sunshine Coast Credit Union and their members have been helping build a healthy, strong, vibrant Coast community. We are a full-service financial institution with assets exceeding $850 million, serving 17,600 plus members in three growing coastal communities in British Columbia. Sunshine Coast Credit Union is committed to enriching the financial well-being of our members and our community.

 

How to Apply
If you are interested in this exciting opportunity, please submit a current resume and cover letter in confidence to:  yourfuture@sunshineccu.net.  The posting is open until filled.  We thank all candidates for their interest, however, only those selected for an interview will be contacted. 

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