Occupation Types: Operations/Back Office Admin

Chief Operating Officer

Massey Henry is pleased to once again support Kindred Credit Union (“Kindred”) – this time in the recruitment for a Chief Operating Officer (“COO”). As a member-owned financial cooperative, Kindred is driven by its purpose: Cooperative banking that connects values and faith with finances, inspiring peaceful, just, and prosperous communities.

About Kindred

Kindred Credit Union (“Kindred”) is a member-owned financial cooperative based in Southwestern Ontario. Kindred’s values-centred approach is woven into everything the organization does, making it the one-of-a-kind choice for those who want to “Make Peace with Your Money” – peace of mind and the impact of using money as a force for good.

Kindred offers a complete range of banking, borrowing, and investing products and services through eight branches and online. Members benefit from access to over 43,000 surcharge-free ATMs through THE EXCHANGE® Network in Canada and the Allpoint Network in the US.

Kindred was founded in 1964 and is rooted in the founders’ radical vision to see mutual aid put into faithful practice. Its core values of integrity, compassion, and stewardship continue to shape the organization today.

Kindred Today

From modest beginnings, Kindred has grown to $2.6B in assets under administration and provides everyday banking services to over 29,000 members. As of December 31, 2024, Kindred is the 10th largest credit union in Ontario and the 32nd largest in Canada. As the marketplace has changed, Kindred has adapted and continues to adapt, with their foundation and values remaining strong.

Kindred approaches banking with a forward-thinking mentality, proactively investing in the future to ensure the organization is prepared to serve its growing membership and impact its growing communities.

Kindred’s Purpose

Kindred’s Purpose is cooperative banking that connects values and faith with finances, inspiring peaceful, just, and prosperous communities.

Shared Values

Kindred operates in accordance with a strong set of shared values that are key to what makes it a values-centered financial institution, namely:

  • Integrity means we strive to align our words and actions with our values at all times. We hold ourselves accountable to keep promises and follow through on commitments. When a mistake happens, we make it right. We strive to do the right thing in the right way for the right reasons.
  • Compassion guides how we relate to each other and our communities, when it’s easy and when it’s not. We start with empathy, grace, and a deep appreciation for the equal value of each person, while also encouraging each other’s growth. Our mutual wellbeing depends on caring for one another in community where everyone is welcome.
  • Stewardship acknowledges that all we have has been entrusted to us and we are called to be wise with the money, time, and other resources in our care. We will be a trustworthy expert our members can rely on to do what’s in their best interest and that of our credit union.

Seven Cooperative Principles

As a credit union, Kindred shares the seven cooperative principles that have been in place for more than 100 years, including:

  • Voluntary and Open Membership
  • Democratic Member Control
  • Member Economic Participation
  • Autonomy and Independence
  • Education, Training, and Information
  • Cooperation Among Cooperatives
  • Concern for Community

Please visit the International Cooperative Alliance website for more information about the Seven Cooperative Principles.

Products and Services

Kindred offers a range of financial services to interested members seeking an alternative to traditional banking institutions. Leveraging unparalleled member experience, Kindred offers the opportunity to engage in values-centered banking, and the ability to become both a member and an owner, offering its members a full suite of banking products and services, including:

  • Everyday banking – personal and business
  • Loans and mortgages
  • Wealth, investments and insurance
  • Planning and advice

Values Products

Building on a foundation of mutual aid, Kindred offers a suite of unique values products designed to enable members to support each other and to extend access to financial services across the community, including:

  • Affordable Housing GIC and Loan – Canada’s first for members to support loans for affordable housing
  • Community Inspiration GIC – for members to earn bonus interest for a church or charity of their choice
  • No/low fee accounts – for charitable and community organizations, refugees, recipients of Ontario Disability Support Program (ODSP), Registered Disability Savings Plan (RDSP), or Ontario Works
  • HomeShare Mortgage – for two or more members to pool resources together to buy a home
  • Escalator Loan – for members who struggle with access to mainstream credit options
  • Creation Care Loan – for members to purchase environmentally sustainable home upgrades
  • Crisis Care GIC and Loan – for members to support other members in financial hardship or distress
  • Partnership GIC and Loan – for member to designate funds as a loan for another member or charitable organization

Additionally, in 2016, Kindred became the first financial institution in Canada to have all their GICs validated as Socially Responsible Investments (SRI), and the credit union continues to implement a rigorous review process to ensure their members’ money is invested in ways that fit their values to build a more economically, socially, and environmentally sustainable world.

Governance Structure

Kindred’s leadership consists of three groups: the Board of Directors, the Senior Leadership Team, and the Council of Members. These teams work closely together to ensure the continuing success and sound governance of the credit union.

  • The Board of Directors establishes Kindred’s strategic direction, monitors the overall strength and financial performance of the organization, assesses the satisfaction of members, and ensures the credit union continues to be an engaging employer.
  • The Senior Leadership Team provides strategic oversight and direction, developing and managing strategies necessary to attain the credit union’s goals and objectives.
  • The Council of Members works closely with the Governance Committee of the Board, ensuring integrity in the recruitment of Directors to serve on the Board on behalf of the Membership.

Community Engagement

Kindred’s purpose is lived out through its members and in community with the congregations and charitable organizations that they support financially and volunteer with. Kindred strives to make a positive impact in the communities they serve by pledging to tangible impacts, including monetary contributions, programs, and events, in three key focus areas:

  • Housing: Building partnerships to advance the availability of safe and affordable housing.
  • Hunger: Engaging with different partners to improve access to healthy food and contribute to the development of a sustainable food system.
  • Mental Health: Partnering to help support mental well-being for employees, families, and communities.

Kindred gave more than $650,000 in charitable giving on behalf of its members in 2024.

The Kindred Charitable Fund Committee approved more than $160,000 in grants for 2025, and more than $1.6 million since 1999. More than 200 groups have benefited from these grants, which have impacted people and communities across Ontario.

 

The Opportunity

The Chief Operating Officer (“COO”) leads the development of Kindred Credit Union’s (“Kindred”) strategy and implementation of the purpose, short-term objectives and long-term strategy.

The COO provides leadership and oversight of business lines (Business Banking, Retail Banking – including Wealth and Insurance), products and pricing, sales and distribution, business development, partnership strategies, business agility and delivery. In addition, they will lead all related administrative and support functions, branch and business line operations, and drive innovation through effective management of process improvement, digitization, and automation to improve operational efficiency.

The COO is responsible for the ownership of advice and planning, leading large-scale transformation across the organization to deliver differentiated, values-centered, purpose-driven member experiences. They oversee business agility, ensuring best practices in product development, and the delivery of new products and services.

Collaborating with senior leadership, the COO develops and implements strategies that drive sustainable growth. They lead efforts to expand Kindred’s membership base, revenue opportunities, and regional presence, while reinforcing the organization’s commitment to social purpose.

Key Responsibilities

Strategic Leadership and Implementation

  • Lead the implementation of Kindred’s purpose and strategic objectives, ensuring alignment with long-term goals and short-term targets.
  • Develop and implement strategies that drive business growth, expand the membership base, and explore alternative revenue channels.

Business and Financial Oversight

  • Own the P&L for business lines: Business Banking, and Retail Banking – including Wealth and Insurance.
  • Oversee product development, pricing strategies, and sales and distribution to drive revenue growth and market competitiveness.
  • Drive accountability for results by setting clear sales targets and monitoring performance.

Operations and Process Optimization

  • Lead branch operations, contact center, administration, and support teams to ensure seamless service delivery.
  • Oversee the digitization and automation of operational process to maximize efficiency.
  • Establish performance metrics to drive accountability for operational outcomes, ensuring teams meet Objectives and Key Results (OKRs) and deliver exceptional member experiences.

Member Experience and Service Excellence

  • Oversee creation and implementation of plans to enhance member service, engagement, and loyalty.
  • Lead advice and planning initiatives, leveraging research, data, technology and innovation to improve the member experience.

Innovation and Business Agility

  • Encourage and enable innovation by implementing agile practices in product development and the delivery of new products and services.
  • Drive operational excellence by leveraging digital transformation, process improvements, and innovative technologies to enhance overall effectiveness and efficiency.

Growth and Partnerships

  • Develop internal capabilities and external partnerships to support business expansion.
  • Identify and implement strategies that drive sustainable growth and increase revenue opportunities.

Areas of Accountability

  • Advice and planning
  • Business banking (Agriculture, Faith and Community Organizations, Commercial)
  • Retail banking (includes Personal Wealth and Insurance)
  • Contact centre
  • Branch operations
  • Support and related administrative teams
  • Product development, sales and distribution
  • Strategy development and delivery
  • Business agility and innovation

 

The Individual

Bringing 15+ years of relevant experience, the Chief Operating Officer (“COO”) is a seasoned operations executive with a proven track record in managing multiple business lines, overseeing P&L, and driving sustainable growth. The COO brings experience in leading large-scale organizational transformations and driving continuous innovation and exceptional member experiences, with extensive expertise in product and pricing strategy, business development, and partnership strategies.

The COO brings a background in optimizing operations through digitization, automation, and process improvements, with a deep understanding of sales and distribution leadership, and technical proficiency spanning financial analytics, Customer Relationship Management (CRM) platforms, cloud infrastructure, and agile methodologies.

Key Qualifications

Key Skills and Experience

  • P&L / Business Line Management – Proven leadership in managing multiple business lines, ensuring profitability and sustainable growth.
  • Advice and Planning – Leadership in reshaping advisory services, integrating innovation, and improving member engagement through values-centred advice.
  • Operational Efficiency and Digitization – Expertise in process optimization, automation, and leveraging technology to enhance productivity and streamline operations.
  • Product and Pricing Strategy – Expertise in developing competitive products and pricing models to enhance market positioning and drive revenue.
  • Business Development – Experience in identifying growth opportunities and establishing strategic partnerships.
  • Sales and Distribution Leadership – Strong background in sales strategy, channel distribution, and expanding market reach.

Technical Skills

  • Digital and Automation – Experience in the responsible implementation of AI, process automation, and data-driven decision-making to improve operational efficiency.
  • Agile and Lean Methodologies – Experience in agile operating models, product development cycles, and continuous improvement frameworks.
  • Financial Analytics and P&L Management – Proficiency in financial modeling, forecasting, business case development and performance tracking to ensure business profitability.
  • CRM and Customer Engagement Technologies – Knowledge of CRM platforms to enhance sales, service delivery, and member engagement.
  • Cloud and IT Infrastructure – Familiarity with cloud-based solutions and IT systems to support digital initiatives.
  • Change Management and Transformation Leadership – Expertise in leading large-scale organizational transformations, fostering innovation, and driving cultural change.

Education

  • Degree in business, finance, or a related field.
  • MBA or other graduate degree is preferred.
  • Certification in Lean or Agile methodology is considered an asset.

Manager, Risk & Administraion

MANAGER, Risk & administration

Title                Manager, Risk & Administration

Department    Finance & Administration

Reports to      Chief Executive Officer Office

Salary             $85,500-$100,588 annually

SUMMARY

Under direction from the Chief Executive Officer (CEO), the role of the Manager, Risk & Administration is to oversee the centralized administration and retail credit risk programs for Lake View Credit Union.

The Manager, Risk & Administration ensures overall execution of the centralized administration and compliance program, including the deposit and loan administration, fraud, anti-money laundering, privacy, accounts payable and clearing, and product and procedure maintenance functions. This role also ensures oversight of the retail credit risk program, including delegated lending authority, post review, adjudication parameters, and collections.

KEY RESPONSIBILITIES

  • Design and ensure execution of risk-based audits of deposit and loan transactions, activities, and accounts. Make recommendations for improvement of identified deficiencies/gaps resulting from audits and work closely with control owners to develop and implement solutions.
  • Responsible for the development, application and maintenance of policies and procedures related to AML and Privacy, incorporating industry best practices and ensuring compliance with all AML and Privacy regulatory requirements
  • Designated Privacy Officer and Chief Anti-Money Laundering Officer
  • Ensure various banking system reports (i.e., EM Supervisor reports to ensure overrides are conducted within delegated limits) are monitored as appropriate.
  • Responsible for the development, application and maintenance of a proactive fraud loss prevention program, policies and procedures, incorporating industry best practices and ensuring compliance with all regulatory requirements and industry codes
  • Contributing member of the Executive Credit Committee
  • Oversees the risk adjudication parameters and allowance for impaired loans. Adjust and refine retail loan parameters and provide approval within defined limits or escalate to credit committee.
  • Completes post review of retail credit files, make recommendations for improvement of identified deficiencies/gaps resulting from audits and work closely with retail lending team to develop and implement solutions
  • Maintains the retail credit procedures and recommends updates to the Investment and Lending Policy, prepares periodic reporting on credit activity and portfolio characteristics, and oversees collection activities
  • Leads Administrative Associate in providing payments management and reconciliation, clearing, accounts payable, and general accounting support
  • Supports completion of risk-based assessment of all new products/services and risk mitigation strategies.
  • Contribute to the development of the annual internal audit plan and execution of the internal audit program
  • Prepare quarterly AML, Privacy and Fraud Reports and other compliance-related reporting as requested
  • Responsible for development, application, and maintenance of efficient internal procedures to facilitate compliance with FATCA, CRS, and CASL regulations
  • Ensure reconciliation of registered products, and that all annual tax slips and filing requirements are met.
  • Responsible for research, writing, implementation, and evidenced compliance of branch procedures. This would incorporate any and all procedures required in the branch environment and would reflect all compliance requirements and best practices.
  • Responsible for execution of the annual compliance training program, and conducts additional training sessions with staff on products, services, procedures, and the banking system as required to promote efficiency, compliance and risk mitigation.
  • As requested, assist with matters related to compliance with current and emerging BCFSA guidelines and regulations
  • Ensure completion of all non-finance related credit union system or regulatory reporting (ie. CCUA self-assessment, Statistic Canada questionnaires, CCUA National Data Gathering, various compliance certificates or reports)
  • Assist with ongoing maintenance, updates, and version management for key branch systems

LEADERSHIP & STAFF DEVELOPMENT:

  • Manage, lead and provide direction to the Administrative Associate, Loans Administrators, Member Services Associates, Delinquency Officer and Risk and Compliance Specialist
  • Establish performance standards, evaluate and manage performance of staff through conducting staff appraisals, regular employee coaching sessions and if necessary, progressive discipline.
  • Take a leadership role in creating an environment of continuous improvement by sharing best practices to all staff.
  • Adhere to service standards as they pertain to the position
  • Enthusiastically participate in various internal committees, community involvement and image building of the Credit Union.
  • Other duties as assigned

EDUCATION AND EXPERIENCE

  • Minimum 5 years’ experience in a supervisory/management function in a financial institution (preferably a credit union)
  • Diploma or degree from recognized post-secondary institute or equivalent
  • Professional certification or experience in project management
  • Proficiency in DNA banking system and Lodestar is necessary.
  • Experience in both commercial and retail banking.
  • Proficient in AML, Terrorist Financing, Privacy and FATCA legislation and the enforcement thereof.
  • Strong proficiency in Microsoft 365 applications

Consideration will be given to an equivalent combination of education and experience.

REQUIRED KNOWLEDGE SKILL AND ABILITIES

  • Excellent verbal, written and presentation skills, including an ability to facilitate and provide training
  • In-depth knowledge of regulatory guidelines and industry best practices for financial institutions and the enforcement therein.
  • High level of integrity, confidentiality, and accountability
  • Strong work ethic and positive team attitude
  • Demonstrated ability to quickly grasp new concepts
  • Excellent analytical, problem solving and innovative thinking skills
  • Strong attention to detail with the ability to plan, organize, prioritize, and execute
  • Ability to work well and build relationships with various stakeholders to discover barriers and challenges, influence and achieve positive results
  • Sound judgement and ability to respond appropriately in pressure situations
  • Proven ability to provide accurate reporting of the Credit Union’s status with internal and external stakeholders.
  • Proficient in continuous improvement processes for policies and procedures to achieve the highest service levels.
  • Extensive knowledge of financial products and services.

People Development Coordinator

Temporary Full-time (until January 31, 2026)

Open to any Innovation Advice Centre Location in Saskatchewan
Innovation Federal Credit Union – Find Branch (innovationcu.ca)

Apply by January 29

Annual Salary: $47,646 – $65,513

Innovation Federal Credit Union has a bold ambition. In addition to being Canada’s newest Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenets of the digital business model, like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfill Innovation’s purpose?  Glad you asked!

Reporting to the Manager, Talent & Recruitment, this position provides support to People Division (PD) team members and employees and addresses employee questions/inquiries related to PD practices, procedures and programs. The PD Coordinator will also provide assistance within the coordination of development programs, recruitment, and onboarding activities. This person will be very strong in Process Improvement and Reporting skills with demonstrated expertise in Microsoft. This is a temporary role which can allow for an opportunity to be introduced to the expectations of our PD team.

WIIFY (what’s in it for you):

  • Competitive Salary
  • Diverse and Inclusive Culture that continues to evolve
  • Flexible work arrangement options
  • Strong benefit package
  • 7% Superannuation matched contribution program
  • Attractive variable incentive program
  • Wellness Days to create appropriate work/life balance
  • Paid Education opportunities to ensure our members have the most equipped staff to help them
  • A purpose-driven organization that focuses on the values of Accountability, Integrity and Respect
  • And lots more reasons to love where you work and what you do!

What our team is looking for:

  • A growth mindset that emulates Model, Coach and Care behaviours in every activity and approach.
  • A solution mindset that feeds inertia
  • An ambassador willing to promote our team inside and outside the organization.
  • Somebody who is digitally capable and wants to dig into new technology with enthusiasm!
  • Somebody who can work with occasional ambiguity with a focus on process evolution.
  • A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
  • Somebody to sweat the small stuff but also see the big picture.
  • Personality and Energy – a flair for polish, and you bring your personal, creative touch to everything you do!

What will you do?

  • Provide support to PD team members and employees, address employee questions/inquiries related to PD practices, procedures and programs.
  • Play a critical role in enhancing the onboarding experience for new and transitioning staff.
  • Administer the recruitment process including job offers, background checks and fidelity bonding, proper onboarding and other related documentation.
  • Be accountable for process improvement and automation using Microsoft tools such as PowerBI and PowerApps; collaborate with the PD team to create efficiencies for internal processes.
  • Maintain a variety of records related to HR activities, provide reporting and commentary on a monthly, quarterly and ad hoc basis.
  • Maintain the security of personnel records in accordance with guidelines set by Revenue Canada, ensuring confidentiality of employee files by following security procedures.

Some things that would impress us:

  • 1-3 years of related experience in human resources, administration, coordination and/or member service.
  • A strong understanding of the Microsoft environment (inc. PowerBI), implementing workflows, and file management.
  • Implementation of process improvements, automations and integrating AI into day-to-day activities.
  • You have strong attention to detail and time management skills to support a fast-moving team.
  • You have demonstrated, in past positions, your ability to be proactive and anticipate potential issues or needs before they happen.
  • Ability to prioritize tasks, manage your time effectively, and meet deadlines.
  • Excellent member service skills to provide support to employees and managers.

 

Interested?

Click the ‘Apply now’ button!

Innovation Federal Credit Union acknowledges that Indigenous peoples are the traditional guardians of this land that we call Canada.  In Saskatchewan we are on treaty lands and these treaties serve to govern our relationships with Indigenous people.  We are dedicated to ensuring that the spirit of Reconciliation and treaties are honoured and respected.

Operations Support Coordinator

WE’RE HIRING!
Operations Support Coordinator
Full‐Time Term

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well‐being of Indigenous people. Headquartered in Saskatoon, SK and named one of Saskatchewan’s Top Employers, FNBC takes pride in its workforce of over 64% Indigenous employees working at locations across Canada.

About The Role

As Operations Support Coordinator you will provide a high level of administrative support to the Operations Department and assist with managing the front desk. You are a motivated, energetic individual who demonstrates a high level of service and support. You have a keen eye for detail and possess strong organizational skills. You are highly adaptable, professional and efficient. This full‐time term opportunity is based out of Head Office in Saskatoon, Saskatchewan, which is located on First Nations land.

Here’s what you’ll be doing:

• Assist the Operations Support team with day‐to‐day administrative activities
• Provide high quality customer support
• Monitor and maintain inventory levels
• Complete mail merges for client notifications
• Other general administrative tasks

About You:
• Office Administration Certificate
• (2) years of customer service experience (banking is preferred)
• Proven experience as an administrative assistant also preferred
• Able to meet deadlines and manage multiple tasks
• Proficiency in MS Office 365
• Working knowledge of Adobe Acrobat
• Customer‐oriented attitude
• Excellent communication skills

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will close on July 23, 2024.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Corporate Operations Manager

About Us

Prairie Pride Credit Union (PPCU) is a leading financial institution dedicated to providing exceptional service and financial solutions to our members.  We pride ourselves on our community-focused approach and are committed to providing the best financial advice to our members and the communities we serve.

Position Overview

We are seeking a dynamic and experience Corporate Operations Manager to join our senior leadership team.  This role is critical in ensuring the efficient and effective operations of our credit union.  The ideal candidate will have a strong background in overall operational management, deposit services, compliance, excellent leadership skills and a passion for driving organizational success.

Primary Purpose

Reporting to the General Manager and as a member of the credit union’s senior leadership team, this position participates in the development of corporate strategies and provides strategic and operational leadership in the areas of Deposit Services, Human Resources, Technology and Marketing. The position is responsible for the adherence to profitability and risk acceptance standards, compliance with sound business practice, applicable regulations, legislation, bylaws, policies and procedures.

Key Responsibilities

  • Manage the overall credit union’s deposit services portfolio and ensure deposit activities are following sound business practices, legislation, regulations and policies and procedures.
  • Oversee the development and maintenance of policies and procedures as it relates to member service, anti-money laundering, fraud and deposit products and services.
  • Develop and implement Human Resources programs to maintain and enhance a positive work environment and ensure the credit union fulfills its responsibility as an employer.
  • Work closely with third party technology providers to ensure the technology is meeting the credit unions needs.
  • Oversee the implementation and evaluation of annual and long-term credit union marketing plan.
  • Lead and oversee a variety of projects aimed at enhancing the member experience and operational capabilities.
  • Ensure compliance with all regulatory requirements and industry standards.

Qualifications

  • Post secondary education in Business Administration, Finance, or a related field.
  • Minimum of 5-7 years of experience at a management level, preferably within the financial service sector.
  • Strong understanding of credit union operations is preferred.
  • Proven leadership and team management skills.
  • Excellent problem-solving and decision-making abilities.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple priorities and projects in a fast-paced environment.

We offer a comprehensive total rewards package, including group benefits, pension contributions and professional development opportunities for career growth.

This is an excellent opportunity for a community-minded individual to be a part of successful and thriving organization.

If you are interested in this position, please submit your cover letter and resume to Laurie Smith at creditunioncareers@outlook.com.

We thank all applicants; however, only those who are short-listed will be contacted.

Supervisor, Support Services – Deposits Team

Open to any Advice Centre Location in Saskatchewan

Apply by May 12

Annual Salary: $63,560 – $87,395

Innovation Federal Credit Union has a bold ambition. In addition to being Canada’s newest Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenants of the digital business model like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfil Innovation’s purpose?  Glad you asked!

The Supervisor, Support Services – Deposit Team will be responsible for leading, motivating, and coaching team members in deposit administration; processing, monitoring and completion of documentation as well as providing information to all staff and members on deposit products and procedures. This role is charged with the goal of effectively and efficiently managing the development and direction of the support services team to drive the growth of revenue, technical productivity and promote high quality member satisfaction.

WIIFY (what’s in it for you):

  • Competitive Salary
  • Diverse and Inclusive Culture that continues to evolve
  • Flexible work arrangement options
  • Strong benefit package
  • 7% Superannuation matched contribution program
  • Attractive variable incentive program
  • Wellness Days to create appropriate work/life balance
  • Paid Education opportunities to ensure our members have the most equipped staff helping them
  • A purpose driven organization that focuses on the values of Accountability, Integrity and Respect
  • And lots more reasons to love where you work and what you do!

What our team is looking for:

  • A growth mindset that emulates Model, Coach and Care behaviors in every activity and approach
  • A solution mindset that feeds inertia
  • An ambassador who’s willing to promote our team inside and outside organization
  • Somebody who is digitally capable, who wants to dig into new technology with enthusiasm!
  • Somebody who can work with occasional ambiguity with focus on process evolution
  • A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
  • Somebody to sweat the small stuff, but also see the big picture
  • Personality and Energy – a flair for polish, and you bring your own personal, creative touch to everything you do!

What will you do? 

  • Oversee Investments and Account Documentation processes, ensuring accuracy and compliance with regulatory requirements.
  • Provide Operations Support to the team, resolving complex issues and ensuring smooth workflow.
  • Generate and present detailed reporting on investment operations performance and metrics.
  • Utilize an analytical mindset to identify trends, patterns, and areas for improvement within investment operations.
  • Drive Process Improvements to enhance efficiency and effectiveness, implementing best practices where applicable.
  • Manage and mentor a team of individuals, fostering a culture of continuous learning and development.
  • Ensure governance standards are met within investment operations, adhering to internal policies and external regulations.

Some things that would impress us: 

  • Bachelor’s degree in finance, business administration, or a related field. 5+ years of relevant experience in investment operations or a related field within the financial services industry.
  • Understanding of the regulatory, legislative, and technical environment that impacts the credit union and the financial industry (Credit Union Act; regulations; policies; procedures).
  • In-depth knowledge of investment operations, including investments and account documentation processes.
  • Effective leadership skills, with a strong focus on operations and business processes.
  • Demonstrated experience in people management, with a track record of successfully leading and developing teams.
  • Excellent interpersonal and communication skills.
  • Proven experience in implementing process improvements and driving operational efficiency.
  • Experience in budgeting and resource allocation, with a focus on optimizing staff numbers to meet departmental requirements.

Interested? 

Click the ‘Apply now’ button!

Innovation Federal Credit Union acknowledges that Indigenous peoples are the traditional guardians of this land that we call Canada.  In Saskatchewan we are on treaty lands and these treaties serve to govern our relationships with Indigenous people. We are dedicated to ensuring that the spirit of Reconciliation and treaties are honoured and respected. 

Vice President of Credit

The Position:

The Vice President of Credit is responsible for management of all credit functions which includes leading a modern distribution network of financial services to meet members’ expectations, via retail and commercial services, credit functions and loss prevention. This position is also responsible for sound lending, loan growth, policies and procedures in all areas of credit including consumer, commercial, agricultural and collection functions. This position along with the Senior Vice President of Credit, will oversee the Loan Adjudication department to ensure it is functioning to full efficiency.

This position has regular and frequent contact with the CEO, other Vice Presidents, Management, and Branch Staff. External contact and good relations are required with lawyers, accountants, appraisers, members, prospective members, the Credit Union Deposit Guarantee Corporation, CUMIS, CUCA, and other similar sized Credit Unions. Contact with leading edge credit unions is essential for insight into developments in the industry.

The most important decisions made include those relative to: leadership, personnel selections, credit policies, loan products, services, maintaining a credit sales culture, loan recoveries, productivity and monitoring of corporate results.

The authorities delegated to this position include approvals as outlined in the “Signing Policy and Approval Limits” as determined annually.

The main focus of this position is agriculture, commercial and consumer lending.

It is the responsibility of the Vice President of Credit to create and oversee effective teams to satisfy the above.

This is a full time permanent position.

For complete job posting details, please visit our website www.visioncu.ca/personal/aboutus/careers

The Person:

  • University degree in business discipline or acceptable alternatives.
  • 10 years’ progressively responsible lending experience in financial institutions with a minimum of 5 years in management and a network of financial institutions branches.
  • Excellent management, negotiating and organizational skills.
  • Demonstrated ability to lead a team and achieve results.
  • Experience in budgeting, project management, and supervision of all organizational operations.
  • Strong interpersonal and communication skills.
  • Can relieve the Senior Vice President of Credit or other Vice Presidents on a large number of administrative and managerial duties.
  • Must be comfortable and competent in a range of venues when there is a need to represent the organization at the request, or in the absence, of the Senior Vice President of Credit.

Compensation:

  • Comprehensive benefits package.

Position open until filled.

 SUBMIT RESUME AND COVER LETTER TO:

Jennifer Hormann,

Vice President of Human Resources

Vision Credit Union Ltd.

Corporate Office

5007 – 51 Street

Camrose, Alberta T4V 1S6

Fax 780-679-0569

 

Only those individuals invited for an interview will be contacted.

Accounting Administrator

Turtleford Credit Union is currently seeking an experienced and detail-oriented Accounting Administrator to join our team.  This position reports to the General Manager.  The primary focus involves looking after day-to-day and month end reconciliations, payments, remittances, maintaining the credit union ledger of accounts and supporting accounting reporting activities.

As the successful candidate you will be involved with processing moderately complex and varied accounting administrative functions.  The information within this position is often of a confidential and sensitive nature and requires specialized knowledge of the department and credit union operations.  Established practices and procedures guide decision making however knowledge and experience within the area may be applied to resolve moderately complex and varied situations.  The successful candidate will work closely with all departments within the credit union and has a passion for building relationships and creating an environment where teamwork and cooperation is a top priority.  This position requires three years of job-related experience or an equivalent combination of accounting administration education and experience.

KEY RESPONSIBILITY AREA(S)

The following is intended to illustrate the type and level of work typically performed in this role and is not intended to be a comprehensive description of the duties.

  • Prepares and posts journal entries to general ledger; processes invoices and cheque requisitions for payment.
  • Reconciles general ledger accounts and assists General Manager in month end and year end accounting procedures and other accounting activities.
  • Runs standardized financial reports for management reporting; follows up on management enquires related to transactions and general ledger activities.
  • Prepares a variety of reports; coordinates the gathering of information required to support internal and external reporting requirements, such as Board reports and regulatory reporting.
  • Maintains a variety of records and processes a variety of branch/centralized administration tasks.
  • Performs a variety of routine and varied administrative functions in support of department operations and record keeping.

REQUIREMENTS

To qualify for this position, the successful candidate must have a minimum of three years of job-related experience.  Credit Union experience is an asset.

CORE SKILLS AND BEHAVIOURS

This position is a key position within the Credit Union.  Some of the skills required to succeed include a strong understanding of basic accounting principles, proficiency in Microsoft Office (particularly Excel), excellent attention to detail and accuracy, strong organizational and time management skills and strong communication and interpersonal skills.  This position is required to interact with all areas of the credit union and to keep up with the ongoing changes within the credit union therefore teamwork, cooperation, adaptability to change and continued learning and development is a top priority.

Turtleford Credit Union offers competitive wages and a full range of employee benefits.  If you are interested in this role, we invite you to submit your resume and cover letter in confidence to Ian Heggstrom at Ian.Heggstrom@turtlefordcu.ca.  Deadline to apply for this position is November 21, 2023.

We appreciate the interest of all applicants; however, only those selected for interviews will be contacted.

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