Operations Support Coordinator

WE’RE HIRING!
Operations Support Coordinator
Full‐Time Term

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well‐being of Indigenous people. Headquartered in Saskatoon, SK and named one of Saskatchewan’s Top Employers, FNBC takes pride in its workforce of over 64% Indigenous employees working at locations across Canada.

About The Role

As Operations Support Coordinator you will provide a high level of administrative support to the Operations Department and assist with managing the front desk. You are a motivated, energetic individual who demonstrates a high level of service and support. You have a keen eye for detail and possess strong organizational skills. You are highly adaptable, professional and efficient. This full‐time term opportunity is based out of Head Office in Saskatoon, Saskatchewan, which is located on First Nations land.

Here’s what you’ll be doing:

• Assist the Operations Support team with day‐to‐day administrative activities
• Provide high quality customer support
• Monitor and maintain inventory levels
• Complete mail merges for client notifications
• Other general administrative tasks

About You:
• Office Administration Certificate
• (2) years of customer service experience (banking is preferred)
• Proven experience as an administrative assistant also preferred
• Able to meet deadlines and manage multiple tasks
• Proficiency in MS Office 365
• Working knowledge of Adobe Acrobat
• Customer‐oriented attitude
• Excellent communication skills

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please visit our website at www.fnbc.ca or send your resume and cover letter by email to apply@fnbc.ca. The posting will close on July 23, 2024.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Corporate Operations Manager

About Us

Prairie Pride Credit Union (PPCU) is a leading financial institution dedicated to providing exceptional service and financial solutions to our members.  We pride ourselves on our community-focused approach and are committed to providing the best financial advice to our members and the communities we serve.

Position Overview

We are seeking a dynamic and experience Corporate Operations Manager to join our senior leadership team.  This role is critical in ensuring the efficient and effective operations of our credit union.  The ideal candidate will have a strong background in overall operational management, deposit services, compliance, excellent leadership skills and a passion for driving organizational success.

Primary Purpose

Reporting to the General Manager and as a member of the credit union’s senior leadership team, this position participates in the development of corporate strategies and provides strategic and operational leadership in the areas of Deposit Services, Human Resources, Technology and Marketing. The position is responsible for the adherence to profitability and risk acceptance standards, compliance with sound business practice, applicable regulations, legislation, bylaws, policies and procedures.

Key Responsibilities

  • Manage the overall credit union’s deposit services portfolio and ensure deposit activities are following sound business practices, legislation, regulations and policies and procedures.
  • Oversee the development and maintenance of policies and procedures as it relates to member service, anti-money laundering, fraud and deposit products and services.
  • Develop and implement Human Resources programs to maintain and enhance a positive work environment and ensure the credit union fulfills its responsibility as an employer.
  • Work closely with third party technology providers to ensure the technology is meeting the credit unions needs.
  • Oversee the implementation and evaluation of annual and long-term credit union marketing plan.
  • Lead and oversee a variety of projects aimed at enhancing the member experience and operational capabilities.
  • Ensure compliance with all regulatory requirements and industry standards.

Qualifications

  • Post secondary education in Business Administration, Finance, or a related field.
  • Minimum of 5-7 years of experience at a management level, preferably within the financial service sector.
  • Strong understanding of credit union operations is preferred.
  • Proven leadership and team management skills.
  • Excellent problem-solving and decision-making abilities.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple priorities and projects in a fast-paced environment.

We offer a comprehensive total rewards package, including group benefits, pension contributions and professional development opportunities for career growth.

This is an excellent opportunity for a community-minded individual to be a part of successful and thriving organization.

If you are interested in this position, please submit your cover letter and resume to Laurie Smith at creditunioncareers@outlook.com.

We thank all applicants; however, only those who are short-listed will be contacted.

Supervisor, Support Services – Deposits Team

Open to any Advice Centre Location in Saskatchewan

Apply by May 12

Annual Salary: $63,560 – $87,395

Innovation Federal Credit Union has a bold ambition. In addition to being Canada’s newest Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenants of the digital business model like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfil Innovation’s purpose?  Glad you asked!

The Supervisor, Support Services – Deposit Team will be responsible for leading, motivating, and coaching team members in deposit administration; processing, monitoring and completion of documentation as well as providing information to all staff and members on deposit products and procedures. This role is charged with the goal of effectively and efficiently managing the development and direction of the support services team to drive the growth of revenue, technical productivity and promote high quality member satisfaction.

WIIFY (what’s in it for you):

  • Competitive Salary
  • Diverse and Inclusive Culture that continues to evolve
  • Flexible work arrangement options
  • Strong benefit package
  • 7% Superannuation matched contribution program
  • Attractive variable incentive program
  • Wellness Days to create appropriate work/life balance
  • Paid Education opportunities to ensure our members have the most equipped staff helping them
  • A purpose driven organization that focuses on the values of Accountability, Integrity and Respect
  • And lots more reasons to love where you work and what you do!

What our team is looking for:

  • growth mindset that emulates Model, Coach and Care behaviors in every activity and approach
  • A solution mindset that feeds inertia
  • An ambassador who’s willing to promote our team inside and outside organization
  • Somebody who is digitally capable, who wants to dig into new technology with enthusiasm!
  • Somebody who can work with occasional ambiguity with focus on process evolution
  • A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
  • Somebody to sweat the small stuff, but also see the big picture
  • Personality and Energy – a flair for polish, and you bring your own personal, creative touch to everything you do!

What will you do? 

  • Oversee Investments and Account Documentation processes, ensuring accuracy and compliance with regulatory requirements.
  • Provide Operations Support to the team, resolving complex issues and ensuring smooth workflow.
  • Generate and present detailed reporting on investment operations performance and metrics.
  • Utilize an analytical mindset to identify trends, patterns, and areas for improvement within investment operations.
  • Drive Process Improvements to enhance efficiency and effectiveness, implementing best practices where applicable.
  • Manage and mentor a team of individuals, fostering a culture of continuous learning and development.
  • Ensure governance standards are met within investment operations, adhering to internal policies and external regulations.

Some things that would impress us: 

  • Bachelor’s degree in finance, business administration, or a related field. 5+ years of relevant experience in investment operations or a related field within the financial services industry.
  • Understanding of the regulatory, legislative, and technical environment that impacts the credit union and the financial industry (Credit Union Act; regulations; policies; procedures).
  • In-depth knowledge of investment operations, including investments and account documentation processes.
  • Effective leadership skills, with a strong focus on operations and business processes.
  • Demonstrated experience in people management, with a track record of successfully leading and developing teams.
  • Excellent interpersonal and communication skills.
  • Proven experience in implementing process improvements and driving operational efficiency.
  • Experience in budgeting and resource allocation, with a focus on optimizing staff numbers to meet departmental requirements.

Interested? 

Click the ‘Apply now’ button!

Innovation Federal Credit Union acknowledges that Indigenous peoples are the traditional guardians of this land that we call Canada.  In Saskatchewan we are on treaty lands and these treaties serve to govern our relationships with Indigenous people. We are dedicated to ensuring that the spirit of Reconciliation and treaties are honoured and respected. 

Vice President of Credit

The Position:

The Vice President of Credit is responsible for management of all credit functions which includes leading a modern distribution network of financial services to meet members’ expectations, via retail and commercial services, credit functions and loss prevention. This position is also responsible for sound lending, loan growth, policies and procedures in all areas of credit including consumer, commercial, agricultural and collection functions. This position along with the Senior Vice President of Credit, will oversee the Loan Adjudication department to ensure it is functioning to full efficiency.

This position has regular and frequent contact with the CEO, other Vice Presidents, Management, and Branch Staff. External contact and good relations are required with lawyers, accountants, appraisers, members, prospective members, the Credit Union Deposit Guarantee Corporation, CUMIS, CUCA, and other similar sized Credit Unions. Contact with leading edge credit unions is essential for insight into developments in the industry.

The most important decisions made include those relative to: leadership, personnel selections, credit policies, loan products, services, maintaining a credit sales culture, loan recoveries, productivity and monitoring of corporate results.

The authorities delegated to this position include approvals as outlined in the “Signing Policy and Approval Limits” as determined annually.

The main focus of this position is agriculture, commercial and consumer lending.

It is the responsibility of the Vice President of Credit to create and oversee effective teams to satisfy the above.

This is a full time permanent position.

For complete job posting details, please visit our website www.visioncu.ca/personal/aboutus/careers

The Person:

  • University degree in business discipline or acceptable alternatives.
  • 10 years’ progressively responsible lending experience in financial institutions with a minimum of 5 years in management and a network of financial institutions branches.
  • Excellent management, negotiating and organizational skills.
  • Demonstrated ability to lead a team and achieve results.
  • Experience in budgeting, project management, and supervision of all organizational operations.
  • Strong interpersonal and communication skills.
  • Can relieve the Senior Vice President of Credit or other Vice Presidents on a large number of administrative and managerial duties.
  • Must be comfortable and competent in a range of venues when there is a need to represent the organization at the request, or in the absence, of the Senior Vice President of Credit.

Compensation:

  • Comprehensive benefits package.

Position open until filled.

 SUBMIT RESUME AND COVER LETTER TO:

Jennifer Hormann,

Vice President of Human Resources

Vision Credit Union Ltd.

Corporate Office

5007 – 51 Street

Camrose, Alberta T4V 1S6

Fax 780-679-0569

 

Only those individuals invited for an interview will be contacted.

Accounting Administrator

Turtleford Credit Union is currently seeking an experienced and detail-oriented Accounting Administrator to join our team.  This position reports to the General Manager.  The primary focus involves looking after day-to-day and month end reconciliations, payments, remittances, maintaining the credit union ledger of accounts and supporting accounting reporting activities.

As the successful candidate you will be involved with processing moderately complex and varied accounting administrative functions.  The information within this position is often of a confidential and sensitive nature and requires specialized knowledge of the department and credit union operations.  Established practices and procedures guide decision making however knowledge and experience within the area may be applied to resolve moderately complex and varied situations.  The successful candidate will work closely with all departments within the credit union and has a passion for building relationships and creating an environment where teamwork and cooperation is a top priority.  This position requires three years of job-related experience or an equivalent combination of accounting administration education and experience.

KEY RESPONSIBILITY AREA(S)

The following is intended to illustrate the type and level of work typically performed in this role and is not intended to be a comprehensive description of the duties.

  • Prepares and posts journal entries to general ledger; processes invoices and cheque requisitions for payment.
  • Reconciles general ledger accounts and assists General Manager in month end and year end accounting procedures and other accounting activities.
  • Runs standardized financial reports for management reporting; follows up on management enquires related to transactions and general ledger activities.
  • Prepares a variety of reports; coordinates the gathering of information required to support internal and external reporting requirements, such as Board reports and regulatory reporting.
  • Maintains a variety of records and processes a variety of branch/centralized administration tasks.
  • Performs a variety of routine and varied administrative functions in support of department operations and record keeping.

REQUIREMENTS

To qualify for this position, the successful candidate must have a minimum of three years of job-related experience.  Credit Union experience is an asset.

CORE SKILLS AND BEHAVIOURS

This position is a key position within the Credit Union.  Some of the skills required to succeed include a strong understanding of basic accounting principles, proficiency in Microsoft Office (particularly Excel), excellent attention to detail and accuracy, strong organizational and time management skills and strong communication and interpersonal skills.  This position is required to interact with all areas of the credit union and to keep up with the ongoing changes within the credit union therefore teamwork, cooperation, adaptability to change and continued learning and development is a top priority.

Turtleford Credit Union offers competitive wages and a full range of employee benefits.  If you are interested in this role, we invite you to submit your resume and cover letter in confidence to Ian Heggstrom at Ian.Heggstrom@turtlefordcu.ca.  Deadline to apply for this position is November 21, 2023.

We appreciate the interest of all applicants; however, only those selected for interviews will be contacted.

Credit Adjudicator

The Position:

The Credit Adjudicator is a motivated, career-minded Credit Adjudicator responsible for evaluating and approving credit applications which exceed lender’s or branch limits. Additional responsibilities will include assistance in developing and implementation of credit policies and procedures as well as assisting our training department with lender focused training. Assist with special projects, and new business development tools and programs as required. Provide advice and direction to lenders and credit analyst regarding the analysis, structuring and negotiation of credit applications and related documentation.

Under executive direction, reporting to the Senior Vice President of Credit, the Credit Adjudicator will evaluate and approve credit applications within designated limits. Credit applications which exceed the credit adjudicator limits will be submitted to the Senor Vice President of Credit and/or Credit Committee. The position is responsible for ensuring that the approved applications meet acceptable risk requirements and provide a reasonable, risk‐based return on investment, in accordance with prudent lending practice, corporate lending policy, as well as regulatory and legislative requirements.

This is a full time permanent position.

For complete job posting details, please visit our website www.visioncu.ca/en/about-vision/careers

The Person:

  • Seven to nine years of job-related experience is required for this complex position.
  • Excellent critical analysis and decision making skills are essential for success in this role. In addition, excellent oral and written communication, high attention to technical detail and proven ability to work effectively in a time sensitive and team environment is necessary for this position.
  • Cooperative or Credit Union industry experience is a benefit.

Compensation:

  • Comprehensive benefits package.

 

SUBMIT RESUME AND COVER LETTER TO:

Jennifer Hormann,

Vice President of Human Resources

Vision Credit Union Ltd.

Corporate Office

5007 – 51 Street

Camrose, Alberta T4V 1S6

Fax 780-679-0569

jobs@visioncu.ca

 

Only those individuals invited for an interview will be contacted.

Director, Finance

af·fin·i·ty (noun):

  1. the name on our doors
  2. a quality that makes things suited to each other

We want our employees to feel great coming to work. That’s why we give our talent the tools to excel. After all, an exceptional employee experience leads to extraordinary experiences for our members. If you have an affinity for working in a vibrant environment where your achievements are celebrated, then a career with us sounds like the perfect fit.

We’re looking for a Director, Finance to join our progressive Accounting & Finance team. The ideal candidate will direct and guide the organization’s treasury management functions in the areas of liquidity, market risk, and capital.

 What you’ll do

  • Lead the credit union’s treasury functions related to the management of liquidity, capital, and interest rate risk
  • Lead the team to act as the first line of defense related to Treasury Risk Management, including directing the development and maintenance of various financial models and stress testing methodologies related to Treasury Risk Management
  • Provide leadership and responsibility for establishing interest rates (pricing) for all deposit and lending products in support of overall profitability and growth targets
  • Chair the Asset Liability Committee to lead the development of forward-looking balance sheet management strategies and implement action plans to align with the Board’s approved risk appetite and policies
  • Oversee the statutory liquidity and excess liquidity investment portfolios to maximize investment returns within the risk parameters established by policy and regulatory requirements
  • Establish appropriate pricing for the credit union’s loan and deposit products to support asset-liability management strategies and financial performance targets

 What you’ll get

  • The support to grow in your career with ample opportunities to advance
  • A competitive salary plus bonuses for your hard work
  • A total rewards package including health and dental benefits, pension and health spending account
  • Vacation time, personal days off and a paid volunteer day so you can maintain a healthy life/work balance
  • A referral bonus when you scout great talent and they’re hired to join our team

 What you’ve got

  • A post-secondary diploma or degree in a related field, plus 10 years of related experience or an equivalent combination of education and experience
  • Advanced expertise in financial risk management practices related to the financial services industry

How to throw your hat in the ring:

Review all of our current job opportunities at www.affinitycu.ca/careers/opportunities and submit your application there using our new Application Portal!

Credit Underwriter

We invite you to be part of a team where you can feel good about the work you do and the positive impact you have on the communities we serve in the Shuswap region. We believe in fostering a work environment that is the perfect blend of friendliness, support and professionalism, not to mention, fun!

The Credit Underwriter reviews, processes, approves, and refers SASCU’s retail credit applications up to $500,000 within authorized limits and specified turnaround times. The Credit Underwriter ensures that proposed loans adhere to existing policies and guidelines to maintain the loan portfolio’s quality and profitability while enabling portfolio growth and mitigating potential risks. The Credit Underwriter contributes to the development and maintenance of accounts and maintains strong relationships with internal and external partners and makes recommendations for continuous improvements on processes to ensure member satisfaction.

What you’ll do:

  • Underwrite retail credit applications up to $500,000 while ensuring adherence to SASCU’s policies, guidelines, and external lender and insurer guidelines (CMHC).
  • Manage risk within credit-granting approval limits, minimize exposure to risk, and control losses arising from delinquency and overdrafts.
  • Respond to inquiries from employees, provide updates on loan statuses, and serve as a point of contact for credit policy, procedure, pricing, and guidelines interpretation.
  • Work closely with retail lending staff to gather necessary information and resolve underwriting scenarios.
  • Assist with the development of lending staff training materials as required, and aid with ongoing training and coaching for lending staff.
  • Adhere to pricing (discounting) within guidelines to ensure profitability.
  • Consider, recommend and, when appropriate, implement updates to SASCU’s credit processes to meet service standards.

What you’ll bring:

  • A Business Administration degree or diploma is preferred.
  • 3-5 years of retail lending and/or credit adjudication experience.
  • A strong understanding of credit adjudication principles, policies, and procedures, and a proven track record of responsible credit preparation.
  • Thorough knowledge of principles of credit analysis and risk management.

You’re perfect for this role if you:

  • Are an excellent verbal and written communicator, to provide service-oriented solutions to internal customers.
  • Have the ability to manage a high volume of work within tight deadlines.
  • Are detail-oriented with strong decision making and analytical skills.
  • Can maintain awareness of the external economic environment.
  • Are committed to continuous learning and self-development.

 We invest in our employees by offering:

  • A competitive base salary plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
  • Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
  • Flexible spending account for additional health and personal wellness activities and expenses.
  • Flexible work arrangements and paid time off including vacation, medical/care time, a flexible “Floater Day”, and paid community volunteering.
  • Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
  • Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

 

This is a full-time Monday to Friday position. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

 

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment solely based on their qualifications, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and $1 billion in assets. In addition, SASCU stewards $235 million in client investments and serves more than 5,000 insurance customers. Learn more at www.sascu.com

The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

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