Permanent Full-Time
Closes March 6
Open to any Advice Centre Location (including Regina & Saskatoon)
Annual Salary: $53,652 – $67,064
Would you like to earn above average pay helping members meet their financial goals, maintain a strong work life balance, a flexible schedule and have the security of a career – path supported by your organization? We offer that and so much more.
THE COMPANY – Our Purpose is to redefine banking by helping Members and Potential Members simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now that Responsible Banking!
Click the link below to see what Innovation Credit Union is about! Trust us, you are going to want to learn more about who we are!
Innovation Credit Union – About Us (innovationcu.ca)
THE POSITION: Reporting to the Supervisor, Support Services, this position provides expertise in investment administration, registered and non-registered, providing the knowledge of products, tax implications, compliance to internal practices as well as CRA, FCAC and OSFI standards and guidelines. The Support Services Specialist ensures all year-end reporting is accurate and is responsible for the research and/or updates to member reporting and slips. How does one do this? Glad you asked!
A Support Services Specialist does the following:
- Develop procedures and provide investment product knowledge training of support and front-line staff to ensure efficient and accurate delivery of products and services
- Discover issues or gaps related to processes or procedures and work with internal task forces and other Credit Unions for solutions and train to those solutions
- Procedures and forms creation, management, and maintenance
- Provide technical direction to support staff on complex investment product-related issues
- Act as an SME for various projects or initiatives, including online registered applications being considered
- Ensure compliance with organization and department policies, procedures, and processes
Why Should You Apply?
- You want to be an ambassador of a forward-thinking, member focused organization
- You have demonstrated efficiency and accuracy skills in your previous positions, you have the ability to be decisive and results oriented, and can meet deadlines in an ever-changing fast paced environment
- You have the ability to work cooperatively with other teams, internally and externally
- You have a minimum of one year of related post-secondary education or equivalent (Business Certificate plus additional courses, e.g. CUIC, sales training, lending training); three to five years of credit union operations experience, or equivalent combination of education and experience.
- You are proficient and comfortable working in the Microsoft environment (including MS Office, Excel and SharePoint)