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Manager, Risk & Administraion

MANAGER, Risk & administration

Title                Manager, Risk & Administration

Department    Finance & Administration

Reports to      Chief Executive Officer Office

Salary             $85,500-$100,588 annually

SUMMARY

Under direction from the Chief Executive Officer (CEO), the role of the Manager, Risk & Administration is to oversee the centralized administration and retail credit risk programs for Lake View Credit Union.

The Manager, Risk & Administration ensures overall execution of the centralized administration and compliance program, including the deposit and loan administration, fraud, anti-money laundering, privacy, accounts payable and clearing, and product and procedure maintenance functions. This role also ensures oversight of the retail credit risk program, including delegated lending authority, post review, adjudication parameters, and collections.

KEY RESPONSIBILITIES

  • Design and ensure execution of risk-based audits of deposit and loan transactions, activities, and accounts. Make recommendations for improvement of identified deficiencies/gaps resulting from audits and work closely with control owners to develop and implement solutions.
  • Responsible for the development, application and maintenance of policies and procedures related to AML and Privacy, incorporating industry best practices and ensuring compliance with all AML and Privacy regulatory requirements
  • Designated Privacy Officer and Chief Anti-Money Laundering Officer
  • Ensure various banking system reports (i.e., EM Supervisor reports to ensure overrides are conducted within delegated limits) are monitored as appropriate.
  • Responsible for the development, application and maintenance of a proactive fraud loss prevention program, policies and procedures, incorporating industry best practices and ensuring compliance with all regulatory requirements and industry codes
  • Contributing member of the Executive Credit Committee
  • Oversees the risk adjudication parameters and allowance for impaired loans. Adjust and refine retail loan parameters and provide approval within defined limits or escalate to credit committee.
  • Completes post review of retail credit files, make recommendations for improvement of identified deficiencies/gaps resulting from audits and work closely with retail lending team to develop and implement solutions
  • Maintains the retail credit procedures and recommends updates to the Investment and Lending Policy, prepares periodic reporting on credit activity and portfolio characteristics, and oversees collection activities
  • Leads Administrative Associate in providing payments management and reconciliation, clearing, accounts payable, and general accounting support
  • Supports completion of risk-based assessment of all new products/services and risk mitigation strategies.
  • Contribute to the development of the annual internal audit plan and execution of the internal audit program
  • Prepare quarterly AML, Privacy and Fraud Reports and other compliance-related reporting as requested
  • Responsible for development, application, and maintenance of efficient internal procedures to facilitate compliance with FATCA, CRS, and CASL regulations
  • Ensure reconciliation of registered products, and that all annual tax slips and filing requirements are met.
  • Responsible for research, writing, implementation, and evidenced compliance of branch procedures. This would incorporate any and all procedures required in the branch environment and would reflect all compliance requirements and best practices.
  • Responsible for execution of the annual compliance training program, and conducts additional training sessions with staff on products, services, procedures, and the banking system as required to promote efficiency, compliance and risk mitigation.
  • As requested, assist with matters related to compliance with current and emerging BCFSA guidelines and regulations
  • Ensure completion of all non-finance related credit union system or regulatory reporting (ie. CCUA self-assessment, Statistic Canada questionnaires, CCUA National Data Gathering, various compliance certificates or reports)
  • Assist with ongoing maintenance, updates, and version management for key branch systems

LEADERSHIP & STAFF DEVELOPMENT:

  • Manage, lead and provide direction to the Administrative Associate, Loans Administrators, Member Services Associates, Delinquency Officer and Risk and Compliance Specialist
  • Establish performance standards, evaluate and manage performance of staff through conducting staff appraisals, regular employee coaching sessions and if necessary, progressive discipline.
  • Take a leadership role in creating an environment of continuous improvement by sharing best practices to all staff.
  • Adhere to service standards as they pertain to the position
  • Enthusiastically participate in various internal committees, community involvement and image building of the Credit Union.
  • Other duties as assigned

EDUCATION AND EXPERIENCE

  • Minimum 5 years’ experience in a supervisory/management function in a financial institution (preferably a credit union)
  • Diploma or degree from recognized post-secondary institute or equivalent
  • Professional certification or experience in project management
  • Proficiency in DNA banking system and Lodestar is necessary.
  • Experience in both commercial and retail banking.
  • Proficient in AML, Terrorist Financing, Privacy and FATCA legislation and the enforcement thereof.
  • Strong proficiency in Microsoft 365 applications

Consideration will be given to an equivalent combination of education and experience.

REQUIRED KNOWLEDGE SKILL AND ABILITIES

  • Excellent verbal, written and presentation skills, including an ability to facilitate and provide training
  • In-depth knowledge of regulatory guidelines and industry best practices for financial institutions and the enforcement therein.
  • High level of integrity, confidentiality, and accountability
  • Strong work ethic and positive team attitude
  • Demonstrated ability to quickly grasp new concepts
  • Excellent analytical, problem solving and innovative thinking skills
  • Strong attention to detail with the ability to plan, organize, prioritize, and execute
  • Ability to work well and build relationships with various stakeholders to discover barriers and challenges, influence and achieve positive results
  • Sound judgement and ability to respond appropriately in pressure situations
  • Proven ability to provide accurate reporting of the Credit Union’s status with internal and external stakeholders.
  • Proficient in continuous improvement processes for policies and procedures to achieve the highest service levels.
  • Extensive knowledge of financial products and services.

President and Chief Executive Officer

THE ORGANIZATION:  ACCESS CREDIT UNION
Access Credit Union (Access) has grown to become Manitoba’s largest credit union and ranks sixth nationally in Canada. With over 205,000 members, more than 925 employees, and assets totaling $13.4 billion, Access offers a comprehensive range of financial services, including personal and business banking, mortgages, loans, property insurance and wealth management solutions. Its extensive network of over 50 branches (plus insurance offices) ensures accessibility for members and communities across the province.

Recognized as one of Manitoba’s top employers for over ten consecutive years, Access fosters a workplace culture centered on empowerment and professional development. Access Credit Union supports a professional and innovative work environment with a corporate culture that embraces accountability, and trust.

Access Credit Union Priorities:

  • Serve our clients and members with excellence.
  • Invest in our communities for a sustainable future.
  • Empower our staff to achieve their full potential.

Values:

  • Do Good
  • Be Better
  • Own it
  • Move Forward

Vision:

  • To cultivate financial well-being in a changing world through innovation and accessibility.

To learn more, please visit Access Credit Union’s website.

THE OPPORTUNITY: PRESIDENT AND CHIEF EXECUTIVE OFFICER
Reporting to the Board of Directors, the President and Chief Executive Officer (President & CEO) is accountable for executing Access Credit Union’s strategic plan and leading its continued growth and success. This is a unique opportunity to take the helm of a high-performing, fast-growing organization with a strong reputation and deep community ties. With a clear vision and a focus on deliverables, the President & CEO will inspire teams, create a positive culture, build key alliances, and position Access for continued leadership in the sector and throughout its communities.

The organization has recently undertaken a process to determine the key elements to ensure success and sustainability for the future. The following summarizes the findings and will be the road map for the new President & CEO:

Business Imperatives & Success Factors
Strategic and Innovative Leadership for Access:

  • Develop and Execute Key Strategic Initiatives: Oversee the realization of the vision for Access and its long-term success. Develop, socialize, and execute a strategy to deliver on the future;
  • Realize on the Value of the Mergers: Effectively integrate the mergers, leverage the strengths of each, and realize on the economies of scale that will boost profitability. Determine the best path for Access to leverage its post-merger capabilities to optimize internal process and position the organization for continued growth;
  • Secure Long-Term Sustainability of the Model: Attract a younger demographic to the credit union’s membership, while retaining existing members;
  • Continue to Leverage Technological Solutions: Assess and implement technology that will enhance operational efficiency, provide competitive digital products and service, and ensure readiness for trends such as open banking and AI.

Develop Strategic Partnerships:

  • Develop Business Partnerships: Develop business partnerships with organizations and businesses to bring capacity and expertise to advance Access’ strategic vision;
  • Foster Regulatory Relationships: Maintain open communication and positive working relationships with relevant regulatory bodies;
  • Lead and Facilitate System-wide Collaboration: Encourage a collaborative environment within the credit union system in Manitoba and beyond to ensure the long-term success and resilience;
  • Collaborate with and Leverage the Board: Engage with the Board and realize on the power of a cooperative Board that represents diverse views. Work closely with the Chair of the Board to support the facilitation of Board alignment and engagement on strategy.

Create and Integrate a Culture of Excellence:

  • Build and Lead a Culture of Excellence: Establish an excellence-focused and service-oriented culture for the organization. Unify the leadership team, empower the workforce, and create an environment that generates and expects excellence;
  • Lead a High-Performing Executive Team: Build and empower a cohesive leadership team that is connected, cohesive, and working together to deliver on the strategic vision of the organization;
  • Steer Through Transformational Change: Leads the organization through change with clarity, courage, and adaptability;
  • Enhance Employee Satisfaction: Cultivate a supportive workplace that values open communication, recognition, and professional development to boost engagement. Foster trust through transparency, consistency, opportunity for growth and advancement, delivery and respect.

Engage Members and Drive Organic Growth:

  • Establish a Prescence within Community: Build strong, meaningful relationships within the community to enhance Access’s visibility and foster local support;
  • Grow Reputation as Differentiator: Strengthen the organization’s brand and market positioning by highlighting its focus on community relationships, to further differentiate from competitors;
  • Develop a People-Centric Organization: Build a seamless, integrated system that provides a personalized experience for Access clients and meets their financial needs at every touchpoint, that resonates with diverse communities across Manitoba.

THE PERSON
Education and Experience:

  • A business degree, MBA, or equivalent level of education in a relevant field of study;
  • Several years of progressive experience in an senior executive capacity (ideally President/CEO level) at a similarly complex organization, overseeing multiple functional areas;
  • An equivalent combination of education and experience will be considered.

Other Requirements:

  • Proven success delivering profitable growth and transformational change in a competitive marketplace;
  • Demonstrated ability to develop and execute strategic plans at the organizational level;
  • Advanced understanding of complex operations that are geographically dispersed;
  • Solid understanding of board and corporate governance and a proven ability to work effectively with a board of directors;
  • Advanced understanding of complex regulatory environments, legislative controls, enterprise risk management and functions within Canada;
  • Exceptional financial acumen;
  • Good understanding of the opportunities and risks associated with technological advancements within business, and
  • Full time permanent residency in the province of Manitoba is required.

Key Personal Competencies and Behavioural Indicators:

  • Strategic Visionary and Proven Execution: Can articulate a clear and compelling vision. Has experience in leading the development and execution of an enterprise-level strategy as a P&L owner;
  • Technologically Adept: Recognizes and embraces the opportunities technology offers. Shows a sense of urgency to adapt quickly to technological changes and a willingness to lead the organization beyond traditional operational methods;
  • Decisive Strategist: Fully appreciates that strategy is choices of what will be done and what will be traded off. Has demonstrated experience in making difficult strategic decisions and can stay committed through change;
  • Collaborator and Relationship Orientation: Has demonstrated ability to do business through collaboration and partnership. Is known for being a connector and integrator of ideas and is known for being a strong relationship builder;
  • Governance Experience: Deep understanding of corporate governance principles and practices; experience partnering with a Board to drive value creation for the organization;
  • Cooperative and Values-Forward Leader: Understands and honours the collaborative nature of the credit union system and embodies the values of a cooperative system in how they conduct business;
  • Transparent and Self-aware: Forthright and honest with humility and willingness to engage the Board and the Management team. Is described as genuine, fair, and empathetic;
  • Diplomacy and Empathy: Navigates complex situations with tact and discretion, effectively managing different group interests and resolving conflicts while maintaining positive and professional relationships.

COMPENSATION
A competitive compensation package will be provided including salary, an incentive plan, and benefits. Further details will be discussed in a personal interview.

To apply, please visit our website.

FOR MORE INFORMATION, PLEASE CONTACT:
Nick Lay or Greg Longster
LEADERS INTERNATIONAL EXECUTIVE SEARCH
#880—609 Granville Street
Vancouver, BC V7Y 1G5
Phone: (604) 688-8422
Email: vancouver@leadersinternational.com

Manager of Investment Services

Are you a driven financial professional with a passion for leadership and a knack for investment planning?
Vermilion Credit Union is looking for a Manager of Investment Services to lead our Wealth Management
department and help our members achieve their financial goals.
In this pivotal role, you’ll be responsible for overseeing a range of wealth management services while ensuring
compliance with policies, procedures, and regulatory guidelines. You’ll play a key leadership role, managing
and mentoring our Financial Service Advisors and Finance Clerk, while serving as the primary liaison with Aviso
Wealth.
As a leader in our team, you will:
Provide expert financial planning advice and solutions tailored to our members’ needs
Lead the education, development, and performance management of staff within the
department
Drive sales campaigns and promotions that support our member-first, service-oriented culture
Offer technical guidance and support in the areas of investment, deposit products, and
financial planning
Champion our values, mission, and the cooperative principles that define Vermilion Credit
Union
To thrive in this role, you’ll need a deep understanding of wealth management services, a collaborative
mindset, and a commitment to delivering outstanding member experiences.
Why Join Us?
At Vermilion Credit Union, we’re not just about numbers — we’re about people. We offer a dynamic and
supportive work environment, ongoing opportunities for professional growth, and the chance to make a real
impact in the financial well-being of our community.
Ready to lead with purpose? Apply today and become a valued part of a trusted financial institution that
puts members first. We’re accepting applications until May 16, 2025.Are you a driven financial professional with a passion for leadership and a knack for investment planning?
Vermilion Credit Union is looking for a Manager of Investment Services to lead our Wealth Management
department and help our members achieve their financial goals.
In this pivotal role, you’ll be responsible for overseeing a range of wealth management services while ensuring
compliance with policies, procedures, and regulatory guidelines. You’ll play a key leadership role, managing
and mentoring our Financial Service Advisors and Finance Clerk, while serving as the primary liaison with Aviso
Wealth.
As a leader in our team, you will:
Provide expert financial planning advice and solutions tailored to our members’ needs
Lead the education, development, and performance management of staff within the
department
Drive sales campaigns and promotions that support our member-first, service-oriented culture
Offer technical guidance and support in the areas of investment, deposit products, and
financial planning
Champion our values, mission, and the cooperative principles that define Vermilion Credit
Union
To thrive in this role, you’ll need a deep understanding of wealth management services, a collaborative
mindset, and a commitment to delivering outstanding member experiences.
Why Join Us?
At Vermilion Credit Union, we’re not just about numbers — we’re about people. We offer a dynamic and
supportive work environment, ongoing opportunities for professional growth, and the chance to make a real
impact in the financial well-being of our community.
Ready to lead with purpose? Apply today and become a valued part of a trusted financial institution that
puts members first. We’re accepting applications until May 16, 2025.

Chief Marketing and Strategy / Chef Marketing et stratégie

Location: New Brunswick

UNI Coopération financière (UNI) is a member-owned federal financial cooperative rooted in Acadian culture that places community and personalized financial solutions at the forefront of its mission. As the largest cooperative in Eastern Canada and one of the top 20 credit unions in Canada, UNI’s success is built on strong relationships, a commitment to growth through community investments, and a celebrated culture that values both its people and its members. UNI is dedicated to fostering a thriving organization that drives positive change, upholds diversity, and champions social values.  UNI is entering an exciting chapter with a new strategic plan and a dynamic new CEO leading the way.

As part of this transformation, UNI is seeking a visionary Chief Marketing and Strategy to drive its marketing initiatives and strengthen its market presence. This executive will play a pivotal role in amplifying brand positioning, increasing member engagement, and aligning marketing strategy with UNI’s refreshed business objectives. As a key member of the executive leadership team, they will collaborate across the organization to develop and execute bold, innovative strategies across marketing, communication, product innovation, business intelligence, and governance that set UNI apart from its competitors and support its long-term growth.

The ideal candidate is a strategic and innovative marketing leader who thrives in times of change and opportunity. With proven experience in marketing and brand strategy, preferably within a commercially driven sector, they bring strong storytelling and communication skills to effectively convey UNI’s mission, values, and ambitious new direction. They have a track record of leading high performance cross-disciplinary teams, including strategic marketing, all communications, event management, creative functions, and ideally governance. Their expertise spans multi-year marketing and communication plans, brand development, social media, and digital campaigns—all critical as UNI positions itself for the future.

The successful candidate holds a university degree or equivalent experience in communications, marketing, or public relations. Bilingual proficiency in French and English is essential, with French as the primary working language.

This is an exciting opportunity to shape the future of financial services marketing. At UNI, you’ll have the chance to drive innovative strategies, create meaningful impact, and collaborate with a passionate team dedicated to serving members and communities.

To apply for this position, please visit: https://boyden.thriveapp.ly/job/2841.For more information, send an email to Michelle Richard or Renee Young at ryoung@boyden.com and state the title of the position in the subject line of your e-mail.

We thank all candidates for their interest. However, we will only contact those whose applications are being seriously considered for this position. UNI encourages applications from all qualified individuals, including women, Indigenous people, persons with disabilities, visible minorities, people of all sexual orientations and gender identities and expressions.

+++

Emplacement : Nouveau-Brunswick

UNI Coopération financière (UNI) est une coopérative financière fédérale détenue par ses membres, ancrée dans la culture acadienne, qui place la communauté et les solutions financières personnalisées au premier plan de sa mission. En tant que coopérative la plus importante de l’Est du Canada, et l’une des 20 premières caisses populaires au Canada, le succès d’UNI repose sur des relations solides, un engagement envers la croissance, par le biais d’investissements communautaires, et une culture célébrée qui valorise à la fois son personnel et ses membres. UNI s’efforce de promouvoir une organisation florissante qui encourage les changements positifs, défend la diversité et favorise des valeurs sociales. UNI entame une période de transformation stimulante avec un nouveau plan stratégique et un chef de la direction dynamique à sa tête.

Dans le cadre de cette transformation, UNI recherche un·e Chef Marketing et stratégie visionnaire, qui pilotera ses initiatives marketing et renforcera sa présence sur le marché. Cette personne jouera un rôle clé dans l’amplification du positionnement de la marque, l’augmentation de l’engagement des membres et l’alignement de la stratégie marketing avec les nouveaux objectifs d’affaires d’UNI. En tant que membre essentiel de l’équipe de direction, la personne collaborera avec l’ensemble de l’organisation pour élaborer et mettre en œuvre des stratégies audacieuses et innovantes en matière de marketing, de communication, d’innovation produit, d’intelligence d’affaires et de gouvernance, qui distingueront UNI de ses concurrents et soutiendront sa croissance à long terme.

La personne idéale est un·e leader stratégique et innovant·e en marketing, qui s’épanouit en période de changement et d’opportunités. Avec une expérience éprouvée en marketing et en stratégie de marque, préférablement dans un secteur commercialement axé sur la performance, cette personne possède d’excellentes compétences en narration et en communication, lui permettant de transmettre efficacement la mission, les valeurs et la nouvelle orientation ambitieuse d’UNI.

Ayant fait ses preuves dans la direction d’équipes multidisciplinaires performantes, cette personne a encadré le marketing stratégique, l’ensemble des communications, la gestion d’événements, les fonctions créatives, et idéalement la gouvernance. Son expertise englobe les plans marketing et de communication pluriannuels, le développement de la marque, les médias sociaux et les campagnes numériques—des éléments essentiels alors qu’UNI se positionne pour l’avenir.

La personne retenue détient un diplôme universitaire ou une expérience équivalente en communications, marketing ou relations publiques. Une maîtrise bilingue du français et de l’anglais est essentielle, avec le français comme langue de travail principale.

C’est une opportunité unique de façonner l’avenir du marketing des services financiers. Chez UNI, vous aurez la chance de développer des stratégies innovantes, d’avoir un impact significatif et de collaborer avec une équipe passionnée, dédiée au service des membres et des communautés.

Pour postuler Visitez: https://boyden.thriveapp.ly/job/2841. Pour plus d’informations, envoyez un courriel à Michelle Richard ou Renee Young à ryoung@boyden.com , en indiquant le titre du poste dans l’objet de votre courriel.

Nous remercions toutes les personnes candidates de leur intérêt. Toutefois, nous communiquerons seulement avec celles dont la candidature est sérieusement considérée pour ce poste.  UNI encourage les candidatures de toutes les personnes qualifiées, y compris les femmes, les personnes autochtones, les personnes en situation de handicap, les minorités visibles, ainsi que les personnes de toutes orientations sexuelles et identités de genre.

Le masculin est utilisé dans ce texte dans le seul but d’en alléger la lecture.

 

 

Senior Analyst, Regulatory Policy & Prevention

Who are we?

Credit Union Deposit Guarantee Corporation (the Corporation) is the deposit guarantor for Saskatchewan credit unions and the primary regulator for Saskatchewan credit unions and SaskCentral, together, Provincially Regulated Financial Institutions (PRFIs). We work closely with these institutions to ensure they employ sound business practices to enhance the strength and stability of the Saskatchewan credit union system.

We are seeking a confident and highly motivated professional to join our Regulatory Policy and Prevention team. This team is vital in fulfilling the Corporation’s vision of instilling confidence in PRFIs. Employees in this position gain diverse experience across various facets of the financial services industry.

What you’ll do:

As a member of the Regulatory Policy and Prevention team, you will collaborate with a dedicated team of professionals working closely with both internal and external system partners to uphold our mandate of fostering confidence in PRFIs.

Key accountabilities to the position include:

  • Research, develop, and implement regulatory policy initiatives for credit unions, including inputs to the Corporation’s crisis management framework and deposit guarantee fund initiatives
  • Monitor, analyze, and prepare written reports on consolidated PRFI financial and non-financial performance/risk trends
  • Conduct ongoing research and analysis of the financial services industry, Saskatchewan credit union system, and the regulatory and economic environment
  • Build and maintain effective relationships that support achievement of the Corporation’s objectives, such as proactive loss prevention and PRFI self-regulation

What you’ll need:

  • Undergraduate degree in business administration or commerce; a professional designation would be considered an asset (or an equivalent combination of education and experience)
  • Three to five years’ experience in the financial services industry, regulatory environment, crisis management, or a finance-related field
  • Proven knowledge in policy development, financial analysis, and reporting; strong research, communication, and writing skills are required
  • Demonstrated ability in presenting information and facilitating discussions with key stakeholders would be considered an asset

Core competencies focus on teamwork, building relationships, communication, problem solving & decision making, and accountability.

What we offer:

The salary range for this position is $87,789 to $109,737.

We are committed to the success of our employees, that’s why we offer:

  • Comprehensive benefits
  • Health and dental coverage upon commencement
  • Matched pension contributions
  • Employee wellness program
  • Maternity/parental benefits; top-up program
  • Education, training, and development opportunities

Our hybrid work model offers flexibility of partial remote work upon agreement. For more information on the Corporation, please visit our website www.cudgc.sk.ca.

Ready to Apply:

Please submit your cover letter and resume stating competition number RPP-SRANALYST by May 5, 2025, to HR@cudgc.sk.ca. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The Corporation values and supports workplace diversity. We believe diverse ideas, opinions and perspectives makes our corporation stronger.

Small Business Advisor

Small Business Advisor – Permanent Full-Time

 

The Small Business Advisor has expertise in credit analysis, financial advice, portfolio management and relationship management to contribute to the success of our members and the growth of our credit union.

We are looking for candidates with excellent communication and interpersonal skills, a strong ability to provide knowledgeable and timely advice, and a commitment to delivering exceptional customer service by effectively utilizing our products, services, and omni channels to meet our members’ needs. The key responsibilities for this role include:

  • Foster strong relationships with small and medium size business and agriculture members, providing ongoing financial guidance and support
  • Work closely in a collaborative team environment with all staff to meet members’ financial needs (known and unknown)
  • Provide and cross-sell high quality financial products and services through proactive contact with the intent of increasing member wallet share
  • Analyze loan applications for data integrity, potential fraud, and creditworthiness
  • Maintain up-to-date knowledge of all credit union products and services as well as relevant policies and legislation, regularly reviewing literature and attend product update meetings and seminars/webinars
  • Utilize digital solutions to create efficiencies, simplify member’s banking needs, and enhance the member experience.
  • Must have the ability to travel to and cover regionally as required.
    • Innovation’s Travel Practice Guidelines will be followed.

Qualifications:

  • Completion of some post-secondary education (such as finance, business management, agribusiness, or a related field) and/or completion of related specialized lending courses.
  • 4+ years of relevant experience in relationship banking with knowledge and experience in small business lending, credit analysis, and loan underwriting
  • Proven business development, attention to detail, sales, and service skills
  • Demonstrated commitment to continuous learning and development
  • Are a person that values Accountability, Integrity, and Respect.
  • Use and comfortability with a variety of Microsoft 365 applications (Excel, Teams, Viva, Power Automate, PowerBI).

ABOUT US

Hi! We’re Innovation Federal Credit Union. Our purpose is to simplify banking for all Canadians. We like to keep it simple. We have three values – Accountability, Integrity, and Respect – and we are constantly striving to improve our organization to make it better for you (our member and prospective employee)!

How are we different from other financial institutions? We’ve put in the work to become a federal credit union – just one of three in Canada – to secure the future of our organization and continue to grow across Canada. Made in Sask, Built for Canada!

We care about our communities and our impact – $1.1 million was given to local organizations last year who are making a difference! Nearly 22% of InnovationNation proudly identifies as part of a designated group, reflecting our strong commitment to fostering diversity and inclusion. We offer our full-time staff participation in our 7% employer-matched pension plan and extended health benefit plan from Day 1 (no waiting period!).

 

In the spirit of Truth and Reconciliation, we acknowledge that we are on the traditional territories of the many First Nations, Métis, and Inuit who have graced these lands for millennia.

We are privileged to live on, work on and enjoy the benefits of these lands, now known as Canada.

Advisor, Business & Ag

Do you have a mind for commercial / agribusiness and a passion for finding solutions that empower business owners to realize their vision? Are you a natural at building strong relationships and consistently exceeding expectations?

As an Advisor, Business & Ag, you are part of a cohesive team of passionate and skilled professionals responsible for the management and growth of an assigned portfolio of commercial and agriculture customers (members). This position focuses primarily on agricultural and commercial lending relationships. You uncover the needs of our members, analyzing information, and delivering personalized financial solutions that prove instrumental to their success. You proactively pursue and attract new business, consistently delivering exceptional high-quality service and advice in your areas of expertise.

What does a typical day look like?

  • You will engage with commercial and agribusiness members to understand their goals and advise on lending & other financial needs,
  • Building, maintaining and enriching relationships. This includes in person and via periodic calls, sharing information on industry changes, retention through reviews, visits, following up on products sold, additional sales, and referrals to other specialists,
  • Understanding financial statements and analyzing financial information, credit underwriting, and reviewing accounts within your portfolio to ensure terms and conditions continue to be met,
  • Promoting our credit union within the community through various activities such as business development, volunteerism, phone calls, emails, and participation in campaigns.

What does it take to be successful in this role?

  • You’re a relationship-builder! You connect with members through conversations, comprehending their business objectives and aligning them within the framework in which we work (i.e. legislative requirements, policy, and procedure),
  • You have demonstrated abilities to work collaboratively within a team and independently,
  • Effective and adaptable interpersonal and communication skills, connecting with members in person, by phone, and electronically,
  • You believe in Synergy’s products and services and promote them effortlessly,
  • Strong time management and organizational skills with the ability to flex and grow with change,
  • A hunger for learning, staying ahead of trends in financial products and services, and technology.
  • Adaptability! Seeking to bring our members the best the industry has to offer.
  • You are passionate about your career, your members, our credit union, and our community, all of which drive your dedication to excellence.

Qualifications:

  • Related post-secondary education (e.g. Finance, Business, or Economics), and 3 years of job-related experience in Canada. Equivalencies considered,
  • Grasp of lending requirements, guidelines, and regulations,
  • Working knowledge of third-party report requirements,
  • Previous experience working with Microsoft Office products and virtual meeting tools. The ideal candidate will be proficient with DNA, Valeyo, and CRM (Customer Relationship Management) software.

Submit your cover letter and resume via email to careers@synergycu.ca by end of day Sunday, April 21, referencing competition #253302 in the subject line.

More details:

  • Term: Permanent, full-time
  • Hours: 37.5 hours weekly
  • Location: New Community Branch, Saskatoon. This position may be required to travel periodically and is expected to work with some degree of flexibility in hours of work and travel.

What do we offer?

We were named one of Saskatchewan’s Top Employers for the 8th consecutive year. This achievement reflects our dedication to creating a supportive, inclusive workplace where employees thrive. We offer:

  • Work/life balance
  • Generous vacation
  • Competitive salary
  • Benefits and pension (from day 1), and fabulous perks like preferred rates
  • Investment in your professional development
  • Leadership development and mentorship programs
  • Community involvement opportunities

A little more about us:

Synergy Credit Union is a people-inspired credit union with ambitious goals. We endeavour to deliver amazing financial experiences, earn customers’ (members’) trust, grow our relationships, and build sustainable communities.

We exist to help our members achieve their financial goals by understanding their needs and delivering exceptional service in modern, convenient, and secure ways. We empower our members by sharing our experience and tools, so they can make robust plans through each stage of life.

We also live in the communities we serve. This matters to us. We invest locally by offering sponsorships, donations, and scholarships, and through volunteerism. We connect with groups looking to improve overall financial literacy by providing presentations and tailoring them for educational opportunities – for families, schools, youth groups – you name it. We are proud to serve more than 30,000 members and have reached over $2.8 billion in assets.

Synergy operates on the lands referred to as Treaty 6 Territory, which encompasses the unceded lands of Indigenous Nations and Peoples, including the Plains Cree, Woodland Cree, Saulteaux, Nakota, Dene, and Metis.

 We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.

 

Synergy aspires to have a workforce that is representative of the diversity of our country and encourages applications from everyone.

 Find out more about us!  https://www.youtube.com/user/SynergyCreditUnion

www.synergycu.ca

Member Service Supervisor

About StellerVista

StellerVista Credit Union proudly anchors itself in the Kootenay and Boundary regions of British Columbia, offering a comprehensive range of financial services to communities including Cranbrook, Castlegar, Fernie, Elkford, Sparwood, the Slocan Valley, and Greenwood in the West Boundary. We are dedicated to serving our members providing financial services while focusing on fostering local economic growth by employing residents and reinvesting profits back into our local communities.  Our mission is to be more than just a financial institution, but a vital part of the local fabric.

In the spirit of reconciliation, StellerVista Credit Union would like to respectfully acknowledge the land on which we serve our membership and meet is within ʔamakʔis Ktunaxa, the traditional and unceded homelands of the Ktunaxa Nation, as well as the traditional and unceded homelands of the Syilx, Sinixt, and Secwepemc.

The Opportunity

If you are ready for an exciting career move to a progressive financial services organization dedicated to cooperative values and exemplary member service, this could be just what you’re looking for.  We are currently recruiting for the position of Member Service Supervisor in one of our Elk Valley locations (Elkford, Sparwood, or Fernie).

 Position Overview

As the Member Service Supervisor, you’ll meet team sales goals for the assigned area through sales coaching and member relationship management tools and techniques. You will manage the day-to-day operation of the member sales and service area including overseeing branch deposit functions to support the credit union brand as well as the application of safeguarding and security precautions and branch treasury functions. You’ll supervise and provide daily direction to member sales and service staff to ensure the effective provision of quality member relationship services, to maximize revenue generation, promote growth and to help members achieve and maintain their financial health. You will also recruit, orient and train team members.

Schedule Description

Permanent Full-Time – 37 Hours per week

Tuesday-Thursday:          8:15am – 4:45pm

Friday:                                8:45am – 5:15pm

Saturday:                            9:30am – 2:30pm

Education and Experience:

  •  Completion of a one-year post- secondary certificate in business administration or operations management in a college or technical school environment.
  • Candidates require a minimum of 5 years of related member service experience in a financial institution including at least 2 years in a Senior Member Service position. Our preferred candidate will also bring 1 year of experience in a first-line supervisory role.

OR

An equivalent combination of education and experience.

Successful candidates must also demonstrate the following:

  • working knowledge of supervisory skills such as scheduling and work assignment, recruitment, and performance management
  • ability to provide leadership, coaching and mentoring to an assigned team, and to motivate continuous learning and performance development in others.
  • knowledge of and ability to administer a Collective Agreement within the day-to-day operations of the branch.
  • working knowledge of credit union deposit products and services
  • sound working knowledge of the current banking system
  • success in responding to member enquiries and providing a high level of member service
  • PC literacy including Microsoft Word or other word processing software, Excel, or other spreadsheet application
  • demonstrated proficiency in oral and written communication skills and the ability to project a courteous, professional image

Compensation:  We are pleased to offer a competitive compensation package including but not limited to participation in extended benefits and pension programs, health and wellness programs, and a competitive vacation entitlement.

Annual salary commensurate to education and experience.

Current annual salary range:  $62,659.00 – $78,323.00

 At StellerVista Credit Union we are proud to offer an employee experience that includes:

  • Opportunity for professional growth and development
  • A supportive and inclusive work environment
  • The opportunity to make a meaningful impact in the lives of our members and the community
  • A culture of living our core values in a real way – Trust, Belonging, Expertise, Shared Success & Courage
  • Access to a competitive compensation package including participation in extended benefits and pension programs, health and wellness programs and a competitive vacation entitlement

About the Kootenay Region

The Kootenay region in British Columbia, Canada, offers a breathtaking blend of natural beauty, outdoor recreation, and a welcoming community that makes it an appealing destination for relocation.  In addition to its awe-inspiring landscapes, the Kootenays boast stunning mountain vistas, crystal-clear lakes, and lush forests, providing residents with an unparalleled connection to nature. Whether it’s skiing in the winter, hiking in the summer, or enjoying the serene surroundings year-round, the region offers endless options of outdoor activities for nature enthusiasts.

The region’s rich cultural diversity, artistic expression, and locally sourced culinary scene add to the charm of the Kootenays, creating an alluring lifestyle for those considering relocation to this picturesque region of British Columbia. Whether one seeks adventure in the great outdoors, a sense of community, or a thriving cultural scene, the Kootenay region offers an inviting and enriching environment for individuals looking to make a move.

Closing date – Open until filled.

How to Apply

If this sounds like a position for you, Apply Now, and should you have a problem in uploading your resume, please contact us at employment@stellervista.com  

Check out StellerVista’s career opportunities here: Careers StellerVista Credit Union

We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.

We’re proud of our team. They make us who we are.

Business Analyst

About StellerVista

StellerVista Credit Union proudly anchors itself in the Kootenay and Boundary regions of British Columbia, offering a comprehensive range of financial services to communities including Cranbrook, Castlegar, Fernie, Elkford, Sparwood, the Slocan Valley, and Greenwood in the West Boundary. We are dedicated to serving our members providing financial services while focusing on fostering local economic growth by employing residents and reinvesting profits back into our local communities.  Our mission is to be more than just a financial institution, but a vital part of the local fabric.

In the spirit of reconciliation, StellerVista Credit Union would like to respectfully acknowledge the land on which we serve our membership and meet is within ʔamakʔis Ktunaxa, the traditional and unceded homelands of the Ktunaxa Nation, as well as the traditional and unceded homelands of the Syilx, Sinixt, and Secwepemc.

The Opportunity

If you are ready for an exciting career move to a progressive financial services organization dedicated to cooperative values and exemplary member service, this could be just what you’re looking for.  We are currently recruiting for the position of Business Analyst.

Position Overview

As a Business Analyst, you will be the intermediary between business departments and the IT department. This role involves:

  • gathering, analyzing, and documenting business requirements
  • collaborating with stakeholders to define project objectives,
  • ensuring the delivery of data-driven, innovative solutions that align with organizational goals.

The position aims to drive business efficiency, improve decision-making, and actively contributes to the successful execution of projects. This position leads software selection and implementation projects and is strongly focused on leveraging advancements in AI, digital transformation, open banking, and payments to address the specific needs of the organization.

Schedule Description – Permanent Full-Time – 37 Hours per week

Current annual salary range: $68,500 – $85,000

Education, Experience & Designations

  • Bachelor’s degree in information technology or related field
  • 2 years’ experience as a Business Analyst, with a strong track record of delivering successful projects OR an equivalent combination of education and experience
  • Certified Business Analyst Professional (CBAP) or Certification in Business Analysis (CCBA) designation is an asset

OR

Candidates with an equivalent combination of education and experience will also be considered.

We Value:

  • Responsiveness – to listen and care so to provide exceptional service and advice.
  • Ability to build trust – with members and others in the StellerVista team
  • Foster belonging – our credit union promotes diversity, equity, and inclusion with our members, within our communities and each other
  • Excellent Communication skills – written and oral
  • Professional image
  • Strong analytical and problem-solving skills
  • Familiarity with AI technologies, digital transformation initiatives, and open banking frameworks

Periodic travel between East and West regions of our geographic area may be required.

At StellerVista Credit Union we are proud to offer an employee experience that includes:

  • Opportunity for professional growth and development
  • A supportive and inclusive work environment
  • The opportunity to make a meaningful impact in the lives of our members and the community
  • A culture of living our core values in a real way – Trust, Belonging, Expertise, Shared Success & Courage
  • Access to a competitive compensation package including participation in extended benefits and pension programs, health and wellness programs and a competitive vacation entitlement

About the Kootenay Region

The Kootenay region in British Columbia, Canada, offers a breathtaking blend of natural beauty, outdoor recreation, and a welcoming community that makes it an appealing destination for relocation.  In addition to its awe-inspiring landscapes, the Kootenays boast stunning mountain vistas, crystal-clear lakes, and lush forests, providing residents with an unparalleled connection to nature. Whether it’s skiing in the winter, hiking in the summer, or enjoying the serene surroundings year-round, the region offers endless options of outdoor activities for nature enthusiasts.

The region’s rich cultural diversity, artistic expression, and locally sourced culinary scene add to the charm of the Kootenays, creating an alluring lifestyle for those considering relocation to this picturesque region of British Columbia. Whether one seeks adventure in the great outdoors, a sense of community, or a thriving cultural scene, the Kootenay region offers an inviting and enriching environment for individuals looking to make a move.

Job Location – On-site/Remote

Closing Date – Open until filled.

How to Apply

If this sounds like a position for you, Apply Now, and should you have a problem in uploading your resume, please email us at employment@stellervista.com  

Check out StellerVista’s career opportunities here:  Careers | StellerVista Credit Union

We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.

We’re proud of our team. They make us who we are.

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