Province: British Columbia

Compliance Specialist

Open to any location in Canada (ability to work from your home office)

Closes June 27

Annual Salary: $53,248 – $73,216

Innovation Federal Credit Union has a bold ambition. In addition to being Canada’s newest Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenets of the digital business model, like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfill Innovation’s purpose?  Glad you asked!

Reporting to the Manager, Compliance, the Compliance Specialist will provide support to the Risk area ensuring compliance with applicable regulatory requirements as well as Credit Union policies and procedures. In addition, this role will also serve as specialist to policy, practices and procedures, forms creation and maintenance, as well as be able to identify compliance deficiencies and communicate potential risk situations.

WIIFY (what’s in it for you):

  • Competitive Salary
  • Diverse and Inclusive Culture that continues to evolve
  • Flexible work arrangement options
  • Strong benefit package
  • 7% Superannuation matched contribution program
  • Attractive variable incentive program
  • Wellness Days to create appropriate work/life balance
  • Paid Education opportunities to ensure our members have the most equipped staff to help them
  • A purpose-driven organization that focuses on the values of Accountability, Integrity and Respect
  • And lots more reasons to love where you work and what you do!

What our team is looking for:

  • A growth mindset that emulates Model, Coach and Care behaviours in every activity and approach
  • A solution mindset that feeds inertia
  • An ambassador willing to promote our team inside and outside the organization.
  • Somebody who is digitally capable and wants to dig into new technology with enthusiasm!
  • Somebody who can work with occasional ambiguity with a focus on process evolution.
  • A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
  • Somebody to sweat the small stuff, but also see the big picture.
  • Personality and Energy – a flair for polish, and you bring your personal, creative touch to everything you do!

What will you do?

  • Assist in maturing the regulatory compliance management framework by expanding the use of compliance management tools across the enterprise through framework elements such as: regulatory compliance universe, regulatory change management, risk assessments, issues management
  • Conduct monitoring and testing activities to assess the effectiveness of our procedures used to ensure compliance with legal, regulatory, and internal policies
  • Draft regulatory compliance assessments reports that summarize the scope of work performed, findings, any regulatory exceptions and identifying and recommending opportunities for improving procedures and outcomes
  • Stay apprised of legislation, regulations, rules and internal policies, practices, and procedures
  • Update or create and implement new test checks/reviews in accordance with legal, regulatory and/or internal changes
  • May be required to perform AML or fraud alert investigations, Enhanced Due Diligence (EDD) reviews, and assist with regulatory examinations

Some things that would impress us:

  • Completion of a post-secondary program plus 3+ years’ experience in regulatory compliance management, risk assessments and compliance testing or a related role
  • Completion of a regulatory compliance-related designation would be considered an asset (i.e., Osgoode’s Certificate in Regulatory Compliance Legal Risk Management for Financial Institutions)
  • Effective use of interpersonal and communication skills, including tact and diplomacy
  • Organizational and planning skills with attention to detail and follow-through
  • Experience with Resolver or similar compliance software tool an asset, as would industry experience in a federally regulated financial institution.

VP, Risk & Compliance

OVERVIEW OF INTEGRIS CREDIT UNION

Integris Credit Union (Integris) operates on the beautiful and unceded Dakelh and Secwepemc Territories.

With eight branches, five financial planning offices and five insurance offices, Integris is the only full service local financial institution in North Central BC serving approximately 27,000 members in the communities of Prince George, Fort St. James, Vanderhoof, Quesnel, Clinton, and Fraser Lake. Integris celebrated its 75th anniversary in 2021 and today, it has 200 employees, and approximately $1.8B of assets under administration.

Integris’s current Annual Operating Plan is driven by the credit union’s foundational pillars of Members, Staff, and Community, and its brand promise — From Here. All In. For You. Trusted advice and personalized solutions are front and centre in all that they do and this is reflected in the credit union’s Vision, Mission, and Values:

Vision– The leading financial cooperative, enriching the lives of all we serve.

Mission– As financial experts, we provide innovative solutions to our communities.

Values– Passionate; Empowered; Collaborative; Innovative; Accountable

Integris recently changed its organizational structure to support its planned growth strategy and will be executing on a significant change agenda. The credit union is seeking a highly collaborative VP Risk & Compliance who can work within the regulatory environment of BCFSA and position Integris for success from a risk and compliance standpoint.

THE OPPORTUNITY

Reporting to the Chief Executive Officer (CEO) and with a dotted line reporting relationship to the Integris Credit Union (Integris) Board of Directors (the “Board”), the Vice President (VP), Risk & Compliance is responsible, in collaboration with the Executive team, for strategic oversight of Integris’ enterprise risk management (ERM) plan at the governance and operational levels. This role is responsible for leading the second line of defense function including enterprise risk management, compliance, commercial credit adjudication, collections and credit recoveries, and loss prevention. The VP, Risk & Compliance is accountable to ensure compliance with all applicable legal and regulatory requirements, both internally and externally. The VP, Risk & Compliance has the authority and independence to oversee Integris’ risks and risk management activities with direct reporting to Integris’ Board or such Board committee(s) to which oversight of risk has been delegated.

The scope of the position includes operational, reputational and strategic risks to Integris for the effective adjudication of all risk-related financial reporting requirements (both statutory and regulatory).

VICE PRESIDENT, RISK & COMPLIANCE – POSITION PROFILE

The VP, Risk & Compliance will provide strategic leadership by engaging the Executive Management team in the development and implementation of risk management strategies and articulating these strategies and their status to the Board of Directors.

KEY RESPONSIBILITIES

The VP, Risk & Compliance will develop and implement strategies to support the overall strategy, vision, mission, and values of Integris.

Risk Management and Compliance

§ Leads all aspects of Integris’ risk management and compliance functions in the development of corporate strategies and policies; identifies short and long-term objectives; and contributes to the design and development of policies and programs.

§ Provides ownership and overall accountability for the execution of the Risk Appetite Framework including supporting the setting of the Risk Appetite Statement.

§ Designs a suitable reporting framework to monitor risk against the Risk Appetite Statement.

o Ensures that all key risks (e.g., credit, market, operational, liquidity, financial, strategic, regulatory, and information technology) are managed within the defined risk appetite and according to compliance requirements.

o Reports to both the leadership team and the Board as set by policy and committee terms of reference.

§ Leads and evolves Integris’ enterprise risk management framework and policies including the risk inventory, risk appetite, risk governance, and the approach to risk identification, assessment, monitoring, and reporting.

§ Partners with the Executive team and other stakeholders to develop and recommend appropriate policies to govern risk.

o In accordance with the policies, reviews and provides updates to the Board, at a minimum, on an annual or biennial basis as applicable.

§ Responsible for entity-wide compliance with all federal and provincial regulatory requirements for financial institutions including anti-money laundering (AML), privacy, market conduct code, business recovery planning, BCFSA guidelines, etc.

§ Oversees the monitoring and tracking of regulatory developments to determine the impact on Integris and allow for sufficient time to implement necessary changes to policies and procedures.

§ Educates stakeholders to establish a proactive, risk-aware culture.

§ Partners with CEO and other Executives to provide strategic leadership and advice on all risk, compliance, and audit related matters utilizing expert resources as applicable.

§ Monitors metrics against risk tolerance levels and reports on increases in risk exposures accordingly as well as on the status of risk mitigation plans for these exposures.

§ Oversees the development, maintenance, and revisions of the Risk Appetite framework, Internal Capital Adequacy Assessment Process (ICAAP) and Risk Matrix.

§ Leads the ICAAP by analyzing and quantifying risk exposures, conducting stress testing, and determining the appropriate levels of capital to be held for the risks being taken.

§ Ensures the risk control framework is properly followed.

§ Focuses on enterprise risks, the risk profile and aligning strategy based on risks.

§ Responsible for policies and procedures related to outsourcing and third-party vendor risk management including assessing and overseeing risks related to outsourced functions and third-party vendors.

§ Develops and conducts risk assessments of new products and business activities to ensure alignment with Integris’ risk appetite.

§ As a member of the Executive Leadership Team (ELT), participate in the development of Integris’ strategy and annual tactical and assess the risks of proposed strategies, identify risk mitigation strategies, and ensuring informed decision making in alignment with the risk appetite.

§ Serves as the risk expert/advisor to the ELT on key business issues.

§ Establishes and maintains an enterprise incident management process to provide guidance to Integris business units for management escalation procedures relating to incidences which may adversely impact Integris.

§ Partners with key stakeholders to develop and implement action plans for any ratio or stress test outside the desired risk tolerance level.

§ Based on risk observations/trends and emerging risks, works with stakeholders and provides input to develop the Internal Audit Plan approved by the Audit Committee.

§ Oversees the overall risk of the lending portfolios including both Commercial and retail portfolio

§ Working in conjunction with the Accounting & Finance (A&F) team, assesses the adequacy of the loan provisions to reflect credit risk.

o Monitors credit risk indicators and makes reporting recommendations to the A&F team, as appropriate.

o Acts as a key resource to the A&F team on the mechanics of the loan provisions.

§ Provides oversight on recommended changes to the Investment & Lending (I&L) policy by relevant stakeholders.

§ Serves as the Privacy Officer back-up.

§ Leads and coordinates communications with regulatory bodies including responses to regulatory requests, coordination of examinations, developing responses to examination findings, and overseeing remediation activities to ensure findings are complete.

CREDIT FUNCTION ACCOUNTABILITIES

  • Oversees the organization’s credit risk management activities in the development of corporate strategies and policies: identifies short and long-term objectives; and contributes to the design and development of policies and programs.
  • Oversees the adjudication of commercial credit and the management of commercial credit risk.
  • Oversees the management of delinquent accounts and collections activities across the retail and commercial loan portfolios.
  • Reviews delinquency reports, write-off reports, the status on account collection activities, and collateral values in order to assess the adequacy of loan loss provisions.
  • Leads the second line of defense credit review process assessing retail and commercial loan adjudication against lending policies and procedures and reports on findings as well as management action plans to address findings.
  • Lead change as Integris continues to adapt to new ways of delivering business services while mitigating current and potential risk exposures.

COMMITTEE LEADERSHIP

  • Acts as a resource for IT Governance, I&L, Conduct Review and Corporate Governance, and Audit Committees, as appropriate.
  • Acts as a non-voting resource on the Management Credit Committee (MCC).
  • Participates on the Asset-Liability Committee (ALCO) and reviews interest rate risk in conjunction with the Executive team.
  • Participates on the management committees of Integris Financial Planning and Integris Insurance

MONITORING AND REPORTING

  • Monitors the changing regulatory environment, identifies best practices, and recommends changes that are suitable given the size and complexity of Integris.
  • Reports material risk events to the Board in a timely manner.
  • Reports to the Board no less than quarterly on Integris’ risk profile including the trend and absolute risk exposures relative to limits and thresholds established through the risk appetite and risk mitigation plans for increased risk exposures.
  • Provides Anti-Money Laundering, Privacy, and Market Conduct Code reports to the Board, as required.
  • Reports on and follows up on areas of risk identified through internal audits and regulatory examinations.
  • Develops, recommends, and monitors a reporting methodology that exceeds governance guidelines established by B.C. Financial Services Authority (BCFSA) and/or Stabilization Central.
  • Identifies training requirements for organizational stakeholders and provides and/or oversees training as required.

PERFORMANCE LEADERSHIP

  • Creates and supports a motivational environment for direct reports to ensure established results are achieved, and policies and procedures are followed.

o Manages staff performance issues and human resource issues.

o Establishes an environment of direction and support ensuring the success of direct reports.

  • Develops and/or contributes to a thorough and robust succession plan for direct reports.

POLICY OVERSIGHT

  • Responsible for overseeing and recommending relevant changes to the following policies:

o Anti-Money Laundering and Counter Terrorist Financing and Canadian (Economic) Sanctions Policy

o Privacy Policy

o Capital Contingency Plan

o Liquidity Contingency Plan

o Enterprise Risk Management (ERM) Policy & Risk Appetite Framework

o Outsourcing & Vendor Risk Management Policy

o Market Conduct Code Policy

o Stress Testing Framework

o Investment & Lending (I&L) Policy

o Internal Capital Adequacy Assessment Process ICAAP)

Other Duties As Assigned

DESIRED KNOWLEDGE, SKILLS AND ATTRIBUTES

  • Demonstrated expertise in Enterprise Risk Management and risk management principles
  • Demonstrated understanding of regulatory requirements for financial institutions
  • Ability to establish and maintain effective working relationships with Executive and Senior Management, Board of Directors, and other stakeholders
  • Ability to influence management across Integris to help deliver strategic initiatives
  • Strong leadership skills to lead a team with diverse skills and backgrounds
  • Demonstrated ability to coach and motivate staff as well as the ability to make prompt and qualified decisions
  • A thorough understanding of major business processes and their impact on financial reporting
  • A proven ability to conduct environmental scanning and articulate findings
  • Excellent written and verbal communication skills, and effective facilitation methods
  • Demonstrated problem-solving and decision-making skills
  • Strong business acumen
  • Demonstrated skill partnering with stakeholders to support ongoing strategic initiatives
  • Ability to interpret analytics and communicate data
  • Advanced proficiency with Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook)

DESIRED EXPERIENCE AND EDUCATION

  • Post-secondary education with a focus on Risk Management and,
  • 10+ years’ experience in an internal audit function, financial risk management, compliance, or related field, with professional experience in progressive senior leadership roles; or,
  • An equivalent combination of education and experience.

Sales and Service Manager

Position Overview:

The Sales and Service Manager provides oversight, coaching, supervision to branch management of the Castlegar, Greenwood and Slocan Valley locations and directly to the retail lending staff in the Castlegar and Slocan Valley branches. This position serves as a multi-branch manager with an emphasis on regular and ongoing sales and performance leadership and direction to facilitate the provision of quality member relationship services, to maximize revenue generation, promote growth and help members achieve and maintain their financial health. The incumbent will identify, develop and further the StellerVista brand within the branch communities, and initiate and maximize business development opportunities.

 

Education and Experience:

  • Completion of a degree or diploma in business administration or operations management
  • Completion of, or enrolment in and actively progressing towards the ACUIC Designation
  • 8 to 10 years of financial services or credit union experience including at least five years sales management with at least 1 year at the branch manager level OR an equivalent combination of education and experience.

 

Other Position Requirements:

  • Proven ability to successfully lead individuals and teams within a sales and service environment
  • Demonstrated leadership skills, including mentoring, motivating, and coaching
  • Excellent communication and interpersonal skills with the ability to interact with a wide variety of people
  • Proven skills in business development and achievement of sales goals and targets
  • Experience leading in a unionized environment
  • Working knowledge of credit union legislation, policies, and procedures as they relate to the position
  • Working knowledge of risk management, security, and safety as they related to branch operations
  • Working knowledge of credit union deposit products and services
  • Commercial banking experience preferred
  • PC literacy including Microsoft Word or other work processing software, Excel or other spreadsheet application and banking software programs

 

We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.

 

About StellerVista Credit Union

At StellerVista we believe in:

Accountability.

Our members, owners of StellerVista, and our communities can always count on us.

Responsiveness.

We listen and care so that we can provide exceptional service and advice.

Shared success.

The strength of our financial framework allows us to share this success with our members, communities, and employees.

Trust.

Our foundation is built on trust between our members, communities, and employees by creating a safe, engaged, and collaborative environment where our employees explore ideas and solutions.

Belonging.

Our credit union promotes diversity, equity, and inclusion with our members, within our communities and each other.

Community engagement.

Our knowledge and involvement make it better for us to live, work and play in this place we call home.

In January 2023, two Credit Unions, formerly East Kootenay Community Credit Union and Heritage Credit Union, merged to create StellerVista Credit Union. Our members overwhelmingly voted in support of this merger as a single entity representing seven communities: Greenwood, Castlegar, Slocan Park, Cranbrook, Fernie, Sparwood, and Elkford.

 

We’re proud of our team. They make us who we are.

 

Training Assistant

Create your future with SASCU Credit Union! We invite you to be part of a team where you can feel good about the work you do and the positive impact on the communities we serve in the Shuswap region. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism, not to mention, fun!

As the Training Assistant at SASCU, you will deliver entry-level training programs to attain organizational goals and foster a positive workplace. The Training Assistant works closely with the Talent Development Officer and Training Coordinator to ensure training initiatives are aligned with the objectives of the department and SASCU.

This is a part-time (18-37.5 hours per week), Monday – Friday position operating within an initial 12-month term. The successful candidate will work higher hours within the range during onboarding periods and lower hours during non-peak times.  A high degree of flexibility is required for this role.  Potential for term extension is possible.

What you’ll do:

  • Introduce new employees to the organization by assisting with the development, coordination, and facilitation of SASCU Orientation and Onboarding programs.
  • Facilitate entry-level training program as required, including consideration of learning styles and organizational competencies.
  • Use established training programs and tools to deliver training, make recommendations, and modify as required based on changing business needs.
  • Set up technical equipment and prepare physical spaces for training sessions as required.
  • Distribute to participants pre-course information, post-course evaluation questionnaires, and prepare and deliver Trainee Progress Reports upon completion of training.
  • May facilitate other SASCU training programs as required on a backup or personal development basis.

What you’ll bring:

  • Secondary school education, plus 1 year of formal adult education training is preferred.
  • At least two years of customer service experience within the financial services industry.
  • Strong proficiency utilizing various computer programs, including Microsoft Office and Customer Relationship Management (CRM) programs.

You’re perfect for this role if you:

  • Can adapt to and accommodate diverse learning styles.
  • Work well in a fast-paced team environment with changing priorities;
  • Are able to meet goals with minimal supervision and work independently;
  • Demonstrate commitment to ongoing learning and career development in the training and development profession.

We invest in our employees by offering:

  • A competitive base salary plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
  • Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
  • Flexible spending account for additional health and personal wellness activities and expenses.
  • Flexible work arrangements and paid time off including vacation, medical/care time, a flexible “Floater Day”, and paid community volunteering.
  • Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
  • Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

This is an excellent opportunity for a learning and development focused individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment solely based on their qualifications, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and $1 billion in assets. Learn more at www.sascu.com

 

The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

Marketing Growth Specialist

This is a great opportunity to join a creative and well-established team of marketing professionals!

We invite you to be part of a team where you can feel good about the work you do and the positive impact you will have in the Shuswap community. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism, not to mention, fun!

As SASCU’s Growth Specialist, you will carry out strategies to pursue growth for all SASCU business lines and the brand overall, including growth of members and clients. Providing strategic content creation, development, and execution in print and digital, you will be fundamental in introducing new campaigns promoting SASCU products and services to reach defined target audiences. You will advance the value of being part of SASCU.

 

What you’ll do:

  • Develop and execute content strategies to effectively reach desired target audiences and achieve marketing goals.
  • Liaise with team members and consultants on creative and design concepts to ideate and define content goals.
  • Engage staff in the delivery of campaigns and how the campaign ‘shows up’ in branch.
  • Research content and financial services trends to ensure content is relevant and appealing.
  • Create content for a variety of platforms, including SASCU’s websites and social media, to promote SASCU’s brand and the value of membership.
  • Create and manage online advertising.
  • Enhance SASCU’s position as a financial partner via social media, personalized outreach, and other digital channels.
  • Lead engagement and development of the Marketing Ambassador team to provide regular communication and face-to-face interaction with branch staff.

What you’ll bring:

  • Degree or diploma in Marketing, Digital Marketing, Communications, or a related field.
  • 3-5 years’ experience in marketing, preferably in a financial services environment, or an equivalent combination of education and experience.
  • Experience using online platforms and tools to execute digital marketing strategies, grow social media channels, and track engagement.
  • Comprehensive knowledge of market/customer analysis principles, methodologies, tools, and techniques.
  • Working knowledge of project management fundamentals and proven ability to manage a variety of projects simultaneously through to completion.
  • Knowledge of product lines and business processes in the financial sector; front line experience providing financial services to customers is an asset.

You’re perfect for this role if you have:

  • Superior written and oral communication skills.
  • Advanced Microsoft Office (Excel, Word, PowerPoint) skills, and working knowledge of Google Ads and Analytics is preferred.
  • Attention to detail and high level of accuracy.
  • A valid driver’s license and access to reliable transportation is required.

We invest in our employees by offering:

  • A competitive base salary plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
  • Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
  • Flexible spending account for additional health and personal wellness activities and expenses.
  • Flexible work arrangements and paid time off including vacation, medical/care time, a flexible “Floater Day”, and paid community volunteering.
  • Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
  • Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

This is a full-time, Monday to Friday position. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

 

Flexible Work Arrangements:

Consideration will be given to a partial remote work arrangement for the successful candidate. A regular in-branch presence is required.

 

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment solely based on their qualifications, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

 

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 19,000 members, 150 staff, and $1 billion in assets. In addition, SASCU stewards $235 million in client investments and serves more than 5,000 insurance customers. Learn more at www.sascu.com

 

The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

Fraud Analyst

Temp Full-time

18 month contract

Open to any location in Saskatchewan
Innovation Credit Union – Find Branch (innovationcu.ca) or the ability to work from your home office

Innovation Credit Union has a bold ambition. In addition to being Canada’s next Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenets of the digital business model, like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfill Innovation’s purpose?  Glad you asked!

The Fraud Analyst will work with ICU and conduct investigative analysis to identify, assess, decide and report on activity that indicates exposure to financial crimes. The incumbent will manage potential threats, and investigations are evaluated, documented, managed and escalated by following standard operating procedures. They will provide subject matter expertise and oversight of criminal risk by following a disciplined and intelligence-based approach to detection and research of activities and events in alignment


What will you do?

Monitors and analyzes various information provided through detection systems, tools, reports, or manually to evaluate, investigate and determine required actions.

Supports the collection of evidence and information to be used for multiple purposes, including incident reports/filings, loss prevention, litigation and criminal prosecution, management information and statistics, and process improvements.

Documents, actions and information found throughout the investigation to develop and maintain account/case files.

Analyzes data and information to provide insights and recommendations.

Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.

Provides notification, information and instructions to internal/external stakeholders related to incidents as necessary.

Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.

Broader work or accountabilities may be assigned as needed.


Some things that would impress us:

2+ years’ experience in Fraud and/or Risk Management in the Financial Industry

2+ years’ customer service experience within the Financial Industry

Advanced Microsoft Office (Word, Excel, etc.) skills.

Knowledge of fraud monitoring tools and techniques.

Knowledge of internet, emerging online payment methods and vulnerabilities

Process and detail oriented

Excellent time management skills

Excellent communication and interpersonal skills.

Visit the CAREERS page of our website www.innovationcu.ca to learn more and apply!

Manager, Project Execution Office

Open to any location in Canada
Innovation Credit Union – Find Branch(innovationcu.ca) or the ability to work from your home office

Innovation Credit Union has a bold ambition. In addition to being Canada’s next Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenets of the digital business model, like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfill Innovation’s purpose? Glad you asked!

The Manager, Project Execution will focus on the implementation and ongoing evolution of ICU’s Project Execution office. You will bring your experience to ensure we are executing programs, and projects on time and on budget. You will coach your team to ensure we do not miss the details – or that we are not missing our project deadlines!

What will you do?

Providing support and education on multiple project management methodologies around the organization and promoting Agile cultural values and organizational acceptance of Agile as an operational methodology
Drive execution – and be able to manage stakeholders at all levels of the organization
Model.coach.care as a leader with your team and cross-functionally
Always leverage Microsoft Projects and AzureDevOps to paint the picture of resources and project execution on the go
Must have the ability to travel to and cover regionally as required.

Some things that would impress us:

  • Formal education in Lean Six Sigma, Continuous Improvement and Project Management methodologies
  • Experience transforming an organization’s discipline in execution
  • Proven communication and collaboration skills
  • A passion for learning and growth


Visit the CAREERS page of our website www.innovationcu.ca to learn more and apply!

Manager Commercial Credit Risk

Location: Trail, BC; Remote work options will be considered for the right candidate

Are you seeking an opportunity that provides a great work-life balance, along with the opportunity to build a satisfying career and be part of an organization that puts their community and employees first?  If you have advanced knowledge and experience in commercial lending, adjudication, and risk management and know what it takes to succeed in the competitive financial services market, we encourage you to read on!

THE AREA: ‘Come for a visit, stay for a career!’

Nestled in the natural beauty of the Selkirk and Monashee mountain ranges, next to the mighty Columbia River, the Greater Trail area offers year-round activities for the outdoor enthusiast from golfing to skiing, mountain biking, kayaking, fishing, hiking and much more.  Amenities include the region’s largest hospital, Selkirk College and an aquatic and leisure centre, all surrounded by inviting neighbouring communities that are within easy commuting distance. Affordable, safe and volunteer-oriented communities provide all the modern technology and amenities to keep you connected. Here you will find outstanding opportunities for living life well and to its fullest.

For more information about the Greater Trail region, please visit imaginekootenay.com

KOOTENAY SAVINGS CREDIT UNION

We’re the region’s leading credit union with over $1 billion in assets, over 39,000 members and over 200 employees.  Our Corporate Office is in Trail, BC along with our Member Service Centre and we have eleven branches throughout the Kootenays offering retail and commercial banking services.  We’re community-minded and continue to strive to fulfill our vision to be the best provider of financial services and the best place to work in the communities we serve.

For more information about Kootenay Savings, please visit kscu.com

THE OPPORTUNITY:

We’re seeking a Manager Commercial Credit Risk to join our team. The position is based out of Trail, BC however we are open to consider remote work options for the right candidate.

As Manager Commercial Credit Risk, you are responsible for the development and growth of long term, profitable relationships with our commercial members through appropriate adjudication and mitigation of credit risk and confirming appropriate pricing of credit relationships.

Your main responsibilities will include:

  • Being the primary point of contact for commercial loan adjudication, ensuring sound and timely credit decisions conform to policies and procedures.
  • Managing the day-to-day oversight of the commercial annual review and renewal functions of credit facilities in the commercial credit portfolio.
  • Reviewing and recommending enhancements to ensure policies, procedures, regulatory guidelines, and sales and service needs are met.
  • Ensuring effective controls are in place and performing ongoing monitoring of the loan portfolio.

The ideal incumbent will possess:

  • Post-secondary diploma, degree and/or certification in business or a related program
  • Minimum 5 years progressive experience in the financial services industry with a comprehensive knowledge of commercial lending, adjudication, and risk management
  • Strong understanding of underwriting guidelines and excellent adjudication skills including commercial portfolio risk management
  • Sound knowledge and understanding of business financial statements, business case and cash flow analysis and real estate lending
  • General knowledge of consumer and retail mortgage lending including financial products & services
  • Thorough knowledge of the commercial banking marketplace and the market area’s key industries and competitive positioning
  • Advanced knowledge of lending policies, procedures, and regulatory guidelines
  • Advanced knowledge of personal computer-based literacy skills including proficiency with Excel spreadsheets
  • Strong planning, organizational and time management skills
  • Excellent interpersonal and communication skills
  • Self-motivated and resourceful
  • Demonstrated exceptional analytical skills
  • Ability to effectively problem solve and manage conflict

Leadership Competencies:

  • The ability to take a creative approach to opportunities or issues, think “outside the box” and explore unique ways to create value for members, communities, and the organization
  • The ability to develop breakthrough strategies that clearly differentiate the business within the communities it serves, while operating in an environment of flux, rapid change, and technological disruption
  • The ability to understand and leverage knowledge of the credit union and financial system including key external relationships, political and economic forces, emerging alliances, competitors, and the regulatory context
  • The ability to work within and across groups and/or organizations to solve complex issues and create the best solutions that benefit members and our communities
  • The ability to recognize and moderate one’s effect on others and the organization, building trust by choosing to act with integrity and authenticity
  • The ability to inspire a sense of direction and shared purpose for employees, while energizing and motivating them to advance the vision

Why work for us?

We know that our dedicated employees give us a lot and are key to our success; in return we offer a total rewards package that includes:

  • Competitive salary of $81K – $95K based on skills and experience
  • Competitive benefits including extended health, dental and vision coverage
  • Health care & Personal spending account
  • Paid vacation, sick time and floating holidays
  • Confidential employee and family assistance program
  • Continual training, development and coaching
  • Unique staff benefits on products such as bank accounts, loans & mortgages
  • The opportunity to build a satisfying career in an organization that incorporates many leading-strategic initiatives
  • Being part of an organization that puts their community and employees first
  • Being part of a talented and dedicated team who improve our members’ financial lives

Please apply online through the careers section of our website at kscu.com to upload your resume and complete the application questions.

We thank all applicants for their interest; however only short-listed applicants will be contacted.

 

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