Manager Member Service & Support

Are you a results-focused, motivated leader who thrives in providing outstanding service to your team and members?  Do you have strong organizational and prioritization skills, and can easily adapt to changing work demands?  Would you thrive in a culture focused on collaboration and team building?

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Prairie Centre Credit Union, Saskatchewan’s largest rural-based credit union, currently has a permanent full-time Manager Member Service & Support opportunity available. The successful candidate will be a self-motivated, dynamic individual and will play an integral leadership role within the Rosetown branch. Reporting to the Vice President Retail Service & Support, this position will oversee branch operations, while also leading and developing key service and support positions. He or she will ensure that the appropriate support is delivered to the regional team, resulting in top performance and exceptional service to our members.

Responsibilities:

  • Coach, develop, mentor, and motivate direct reports
  • Play a lead role in collaborating with the regional team to develop creative and innovative approaches to achieving results
  • Ensure efficient operation of branches by coordination of regional scheduling and the management of workload between branches
  • Promote and support a relationship-based service environment
  • Provide support and assistance to the branches in areas such as cash operations and the administration of estates
  • Build relationships internally with direct reports, management, and all staff

Qualifications:

  • Proven leadership, management, and supervision at a senior level with proven results; emphasis on sales management, coaching, and performance management is an asset
  • Ability to influence others and move toward a common goal
  • Exceptional problem solving and decision-making skills, with a solution-focused team approach
  • Ability to prioritize work requirements to meet deadlines and work within time constraints
  • Build sustainable, trusting relationships with the team and members
  • Proven experience in a customer service orientated environment

Prairie Centre Credit Union, provides employees with the opportunity for personal and professional growth within an environment that promotes continuous learning. We offer a competitive compensation package, excellent employee benefits including relocation assistance, and a matched superannuation plan.

For additional information on this opportunity, please contact Cara Nisbet, Vice President Human Resources, at 306-882-5563. To apply, please submit an electronic copy of your cover letter and resume on or before August 8, 2022 to: careers@pccu.ca.

We thank all applicants for their interest; however, only those candidates being considered for an interview will be contacted.

Compliance Consultant

Compliance Consultant

NATIONAL CONSULTING LIMITED

We are looking for a seasoned professional who would be part of a team that is responsible for the implementation and delivery of required compliance initiatives with Anti-Money Laundering (AML) and Anti-Terrorist Financing (AFT) compliance programs to meet the needs of our credit union clients.  You will also provide secondary support in the growing area of Fraud Management.

 

The Job

The successful candidate will be responsible for the ongoing maintenance and application of comprehensive compliance policies, procedures, and AML/AFT forms for our credit union clients as per our product offerings, as well as providing secondary operational support in the Fraud Management area. In this position you will be responsible to operate in all aspects of a compliance officer providing AML/AFT guidance and form support, risk assessments related to money laundering and terrorist financing and developing and implementing risk mitigation measures where the risk is high, monitoring medium to high-risk accounts and AML reporting requirements.  You will develop and facilitate specialized training for our clients and ensure an on-going compliance training program is available for employees as it relates to their job functions.  On-site annual visits to the credit unions will be required to work with their compliance department to ensure they are meeting all requirements of the AML Compliance Program as outlined by the regulators.  This position works remotely and requires flexibility and some travel.

 

The Candidate

  • Our ideal candidate will have a minimum of 5 years’ experience in the credit union or co-operative system providing operational support in the areas of Anti-Money Laundering (AML) and Terrorist Financing (AFT), Canadian Anti-Spam Legislation (CASL), and Privacy.
  • Experience with an AML and Fraud Detection Software. Verafin would be preferable.
  • A Canadian Anti-Money Laundering and Terrorist Financing designation
  • Other regulatory compliance or risk management experience or designations
  • Strong interpersonal skills, you will build trusting relationships with credit union management and deliver excellent client experience.
  • Strong organizational and facilitation skills along with solid verbal and written communication skills are key requirements for this role.

Interested applicants should submit a resume and cover letter, in confidence, to humanresources@biggarcu.ca by Monday, July 11, 2022.

National Consulting Limited is owned by a consortium of 26 Saskatchewan credit unions and partners with credit unions across Canada to provide expertise in Risk Services such as Compliance, AML, Fraud Protection, Privacy, Procurement, Banking and Card Services.

 

 

Manager, Procurement and Vendor Management

At Conexus, it’s not what we do, it’s how we do it.

Are you ready to make a move and work for a company who puts the financial well-being of its members first? It’s not just something we say at Conexus. It’s a promise delivered by our 900 employees each day. We are passionate about our members’ financial health, and our employees reflect that passion. At Conexus it’s about more than conducting a banking transaction, it’s about providing members with insightful content, tools, advice and products that help them look at their financial choices in new ways. We do this by keeping it simple and lending an ear to each member’s individual needs throughout Saskatchewan.

Our employees are authentic, bold, creative, and responsible. They are the reason we consistently deliver outstanding member experiences. They’re more than just individuals who come to work each day, each employee is a vital part of Conexus.

We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.

The bigger picture 

We’re looking for an innovative professional who has a real connection with people and excels at building relationships to come on board as our Manager, Procurement and Vendor Management. In this role, you will report directly to the Chief Transformation Officer, and will be responsible for leading the procurement office, supporting our ability to deliver sustainable value to our members through strategic partnerships with third party suppliers. You will ensure that we are receiving value for our members’ money through our external partnerships.

How you’ll be spending your time 

     Procurement Management

  • Working closely with internal business leads to develop creative and cost-effective procurement strategies to meet identified business needs. This includes determining the optimal sourcing methodology in keeping with policy, risk appetite, identified requirements, and market dynamics.
  • Facilitating an end-to-end strategic sourcing process that includes working with business leads on selection criteria, pre-qualification, decision matrices, related documents, managing selection processes/competitions, and facilitating complex evaluations. Ensuring the overall integrity of the process throughout.
  • In partnership with internal business leads and subject matter experts, establishing standards and metrics by which to assess risk and ensure risk aligned due diligence requirements are established.
  • Developing negotiation plans and advise/assist business leads with the process of negotiating and contracting, ensuring critical business needs are defined, understood and met, while maintaining focus on cost efficiency and risk management for Conexus. Critically review draft contracts, securing legal services as required in a coordinated, cost-effective manner.
  • Performing ongoing market research and analysis to understand the supplier marketplace, delivery trends, and negotiation opportunities for material outsourcing services or products.
  • Promoting a culture of fairness, transparency, and responsible spending with respect to procurement, ensuring compliance with sourcing and financial policies and procedures to manage risks.

     Continuous Vendor Management

  • Developing and implementing a consistent onboarding process to ensure that new third party suppliers are familiar with the Conexus values, purpose, strategy and how we work together.
  • In partnership with internal business leads, establishing standards/metrics by which to assess the performance of third-party suppliers.
  • Determining an appropriate review cycle for each relationship based on the materiality of the relationships, and the inherent risks associated with the partnership and the services being delivered.
  • Working with business leads to identify actions and strategies that can be used to manage risks in each vendor relationship, as well as key indicators that may point to the need for intervention.
  • Developing and implementing consistent, repeatable processes for business leaders to carry out regular engagement reviews in partnership with the Procurement/VM office. This includes assessing the performance of vendors versus requirements, assessing ongoing risk levels, and triggering remediation plans where results are below expectations.
  • Facilitate business stakeholders in building and maintaining long-term relationships with vendors and suppliers to ensure a foundation of trust, good will and reciprocity.

     Processes, Policies and Reporting

  • Recommending and developing policies, procedures and guidelines for delivering a centralized, cost-effective procurement process for Conexus aligned with organizational decision-making guidelines, enterprise architecture, risk appetite and strategy.
  • Using a centralized portfolio management approach to provide continual oversight and management of the overall vendor ecosystem at Conexus. Act as the “office of record” for all third-party contracts and records. Provide periodic reports on the portfolio, overall supplier performance and contract status.
  • Providing information and analysis to support the preparation of both regular and ad hoc reports such as ESG disclosures, internal audits, annual reports, etc.
  • Maintaining procurement/vendor management policies, forms, applications and frameworks.
  • Working closely with the ERM office to ensure that a risk-based approach is applied across the portfolio and that material outsourcing risks are managed accordingly.

     Senior Leadership 

  • Leading a team, if required, to fulfill the requirements of a procurement and vendor management office.
  • Modeling leadership that drives exceptional business performance and is reflective of Conexus values and desired culture.
  • Developing strong working relationships with leaders across Conexus, to ensure a collaborative approach to sourcing and vendor management.
  • Leading the development and deployment of communication and learning plans for Conexus leaders to ensure broad understanding of the organizational approach to procurement and vendor management and their responsibilities within.
  • Aligning, coordinating and executing all budget related and business planning activities required by the organization.
  • As a representative of Conexus, liaise with external vendors, key stakeholders, system partners, external organizations, community partners and government officials accordingly.

The way people describe you 

  • You are self-aware and have a high level of emotional intelligence.
  • You are an authentic and transparent person and use this skill to help you build relationships.
  • You are committed to innovation driven by curiosity.
  • You have a growth mindset and consider matters at an enterprise level.
  • You have a solid understanding of Business, Data & Financial Acumen with a demonstrated understanding of how to use the most relevant information in making business decisions.
  • You have demonstrated ability to effectively prioritize work supported through expert levels of time management and organizational skills.
  • You have demonstrated ability to effectively empower teams through development of technical competence and organizational clarity.

The experience you bring 

  • 5-7+ years of experience in procurement planning, sourcing execution, contract negotiation and management, vendor performance and third-party risk management, operational procurement and invoicing and payments.
  • Demonstrated expertise in strategic thinking, business case development, project management, advanced negotiation, conflict resolution, and presentation and facilitation.
  • Related designations such as Supply Chain Management Professional (SCMP) preferred.
  • Knowledge of the market and industry intelligence.
  • Demonstrated ability to interact in a cross-functional environment with all levels of management.
  • Knowledge and sound understanding of the credit union system.
  • Knowledge and sound understanding of Conexus’ policy framework.
  • Knowledge and demonstrated competence in people leadership and understanding of cultural impacts.
  • Awareness of key areas within the Credit Union Act & Regulations that impact procurement.
  • Awareness of procurement related key areas within the CUDGC Standards of Sound Business Practices, including the Credit Union Deposit Guarantee Corporation Guideline (2018-02) Outsourcing of Business Activities, Functions and Processes.
  • Post-secondary degree in a relevant or related field or a relevant combination of experience and education.
  • Contract and/or legal experience would be an asset.

Salary Range

$98,000 – $140,000 with 16% Short Term Incentive Target

What you get in return

Our team works tirelessly to ensure the financial success of each of our members. We think such dedication deserves recognition. That’s why we’re proud to offer some of the most competitive job perks of any employer around. Come, join our crew, and find out just how sweet the rewards can be:

  • Competitive compensation and benefits package
  • Industry leading work-life balance and rewards
  • Formal and informal employee development
  • Meaningful work that makes a real difference in our members’ lives

So, what do you think – does this sound like you? Do you think you’re the right fit for Conexus and can rock this role? If you do, and you have the qualifications outlined above, then we encourage you to apply now. If you have questions about this position, please contact Carmen at carmen.gray@conexus.ca.

Chief Financial & Risk Officer

Are you a born numbers person who also likes to mitigate risk? Are you a visionary and future-focused leader, analytical thinker, and effective decision maker? We are looking for someone who is enthusiastic and wants to provide leadership that will make a meaningful impact on our members, employees, and organization.

Current Opportunity:

Radius Credit Union is currently seeking to fill the position of Chief Financial & Risk Officer (CFO/CRO). This position will be a full time, permanent position. Location of employment is flexible and depending on the candidate may be based out of any Radius Credit Union branch or a remote location.

Job Profile:

Radius Credit Union is looking for a strategic thinker to join their Executive Management Team in leading the finance and risk for the organization.

The ideal candidate brings progressive experience in a senior management role ideally gained in the financial services industry. The preferred candidate is a true collaborator who brings outstanding relationship skills such that they are viewed as a trusted advisor throughout the organization.

Reporting to the CEO, the Chief Finance and Risk Officer will develop and implement corporate policies with respect to finance, capital and liquidity management. The CFO/CRO will also manage, direct and monitor the risk (credit, interest rates, liquidity, operations) of the credit union. To add a little fun to the position, the successful candidate will also oversee the organizational technology plan and projects and ensure all regulatory compliance practices are in place.

The successful candidate will be creative, energetic, and have proven business development abilities, financial acumen and a strong commitment to service and clear understanding of the competitive environment. Communicating and engaging with various teams will be essential to the success of this position. The Executive Management Team is responsible for leadership and championing the corporate culture.

The Credit Union/Organization:

Radius Credit Union is a rural based community focused credit union with seven (7) branches, assets over $500 million and nearly 50 employees serving over 4700 members. Radius Credit Union builds relationships by providing financial solutions and supporting its communities. Employee engagement is valued and there is ample opportunity for growth for career minded individuals. Our organization has branches in Avonlea, Ceylon, Ogema, Pangman, Radville, Torquay and Tribune.

Radius Credit Union offers a competitive compensation package including a 7% matched defined contribution pension plan administered by the Co-operative Superannuation Society, participation in a Variable Incentive Program, a full range of employee benefits including medical, dental, EAP, critical illness and life/disability insurance.

Recruitment and selection process for this position will begin immediately, with the position to be filled prior to the end of 2022. If you are interested in becoming a part of our team please submit your resume, in confidence, at your earliest convenience via email or mail to:

Radius Credit Union

PO Box 339

Ogema, SK    S0C1Y0

Attn: Michelle Leonard, HR & Marketing Coordinator

michelle.leonard@radiuscu.com

We appreciate the interest of all applicants; however only those under consideration will be contacted. This posting will remain open until a suitable candidate is hired.

Manager Advisory Services

We are expanding our team to help us evolve through the next stage of our growth journey, and we hope that you can help shape our future. We now have a career opportunity for a Manager Advisory Services. This position may work remotely but will be required to be onsite at our Saskatoon and Regina locations regularly.

As the Manager Advisory Services you will….

Lead a team of advisory specialists within the Business Solutions and Wealth Management business lines. You will be responsible for:

  • Applying your industry knowledge along with your technical skills, connections and expertise to identify opportunities to realize market growth and expansion.
  • Implementing advisory sales and business development strategies in line with organizational strategy and budget objectives.
  • Mentoring and guiding the advisors as they provide exceptional service to our business and wealth members making TCU the advice center of choice.
  • Working collaboratively with other retail areas to support a member-centric culture of making quality referrals and seeking opportunities to enhance overall profitability of TCU.

As the Manager Advisory Services you are ….

  • A dynamic mentor and leader of people able to promote a highly accountable and value aligned team, capable of critical thinking in applying a member-centric focus to sales, service, advice-giving and operational excellence.
  • An engaging communicator with the ability to build strong relationships which will support a collaborative culture while operating across business boundaries and realizing organizational success.
  • Capable of understanding and interpreting the changing financial landscape to enable the realization of the TCU strategic business priorities, including improved member experience, market expansion and sales growth.
  • A professional who understands and models the importance of building strong centers of influence to foster a network of business development.
  • Passionate about member education, fostering financial literacy and engaging members in a partnership to maximize their financial opportunities.
  • A change agent capable of identifying obstacles and working collaboratively to assist the team in overcoming these challenges.

If you are motivated by the thought of this challenge ….

And can demonstrate success through 8-10 years of Business Solutions and/or Wealth Management experience and 5 years of management experience combined with a Bachelor’s degree or Diploma in Business Administration or a related field, then this opportunity may be the one for you!

Get to know us

TCU Financial Group is a Saskatchewan credit union who, for over six decades, has been dedicated to helping our members and our own TCU Team reach their goals. Our roots and our commitment to fostering financial health in our communities run deep.

Rewarding times ahead

We’re growing and evolving our organization – and we need talented people who are passionate about creating and delivering meaningful financial solutions for our members. In addition to providing competitive compensation, benefits and pension programs, we support our TCU Financial Group Team and their families by providing an enhanced vacation program to enjoy time doing what they love outside of work.

Thank you for your interest in exploring your future with us!

The deadline for this career opportunity is Monday, June 27, 2022.

Please submit your resume and cover letter to:

Human Resources Department
TCU Financial Group
Email: hr@tcu.sk.ca
Web site: www.tcufinancialgroup.com

Business Adjudication Manager

af·fin·i·ty (noun):

  1. the name on our doors
  2. a natural compatibility

We want our employees to feel great coming to work. After all, an exceptional employee experience leads to extraordinary experiences for our members. If you have an affinity for working in a place where your achievements are celebrated, then a career with us might be the perfect fit.

We’re looking for a Business Adjudication Manager to lead a highly-skilled team of credit experts, provide financing to our businesses and ag members and help enhance the local economy.

What you’ll do:

  • Make financing decisions, conduct analysis and provide approvals for commercial and agricultural credit applications
  • Support credit granting and maintenance for our business members
  • Evaluate, develop, test and revise our credit procedures, tools and practices
  • Mentor a highly-skilled team in providing personalized advice while adhering to sound business practices, regulations, policies and procedures 

What you’ll get:

  • The support to grow in your career and ample opportunities to advance
  • A competitive salary plus bonuses for your hard work
  • A total rewards package including health and dental benefits, pension and health spending account
  • Vacation time, personal days off and a paid volunteer day to help you maintain a healthy life/work balance
  • A referral bonus when you scout great talent and they’re hired to join our team

What you’ve got:

  • A post-secondary diploma or degree in a related field, plus 7 years of related experience or an equivalent combination of education and experience
  • Advanced knowledge of commercial lending practices, granting credit and complex business evaluation
  • Intermediate knowledge of commercial and ag lending practices
  • Solid coaching skills 

How to throw your hat in the ring:

We can’t wait for you to fully unbank yourself and join the Affinity team!

Manager, Compliance

Permanent Full-time

Open to any location in Canada
(ability to work remotely from home)

Annual Salary  $84,395 – $105,494

THE COMPANY: Our purpose is to redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, communities and our people. Now That’s Responsible Banking!

Click the link below to see what Innovation Credit Union is all about! Trust me, you are going to want to learn more about us!

Innovation Credit Union – About Us (innovationcu.ca)

THE POSITION: Reporting to the VP Compliance & Legal, this position takes a lead role in managing an effective regulatory compliance management framework for Innovation at its subsidiaries to ensure regulatory requirements are met.

How does one do this? Glad you asked!

The Manager Compliance does the following:

  • Promotes an enterprise-wide risk culture
  • Identifies, assesses and monitors regulatory compliance risk
  • Provides guidance to First Line of Defence on compliance aspects of strategic initiatives and new and existing products
  • Monitors the regulatory landscape for changes and communicates those changes to the First Line of Defence as applicable
  • Assists in organizational wide compliance training
  • Supports VP Compliance & Legal with implementation of regulatory compliance management program.
  • Working closely with the VP Compliance & Legal, completes Board and Senior Management reporting
  • Responsible for overseeing Innovation’s complaint handling processes.
  • Assess risk when making decisions, ensuring compliance with all regulatory requirements

Why should you apply?

  • You want to be an ambassador of a forward-thinking, member focused organization

You have:

  • University degree (Bachelor of Commerce or equivalent)
  • 4-6 years of job-related experience or an equivalent combination of education and experience, preferably within a federally regulated financial institution or the Credit Union system
  • One or more regulatory compliance related designations would be an asset, such as: Canadian Anti-Money Laundering Institute (CAMLI), Certified Information Privacy Professional/Canada (CIPP/C), Osgoode’s Certificate in Regulatory Compliance & Legal Risk Management for Financial Institutions.

Information Governance Lead

The Information Governance Lead is accountable the operation of the Information Governance function, overseeing information governance and management functions.
An Information Governance Lead does the following:
  • Data Definitions and Rules Management
    • Maintains a deep understanding of the business and its data needs to assist with change impact analysis and to ensure data definitions and rules accurately reflects the business needs.
  • Data Controls and Metrics Management
    • Ensures the appropriate system and process data controls are in place or gaps identified to ensure the level of data quality expected by the business.
    • Ensures appropriate metrics are identified to assess data health and identify the risks when these controls are not being effective or are missing.
  • DTGC Support and Reporting
  • Responsible for escalating data risks and issues to the DTGC and ensure decisions are documented and communicated.
  • Acts as a liaison between DTGC and Information Governance Agile team as required.
Visit the CAREERS page or our website to learn more about this position and to apply.  www.innovationcu.ca  Only those applications received through our job board will be considered.
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