Are you an experienced Commercial Account Manager seeking to advance your career while maintaining work-life balance?
At VantageOne, neighbourly service is our differentiator. As a Commercial Account Manager, you will build trusted relationships with members by proactively understanding and meeting their commercial and personal financial needs. You will manage and grow an existing portfolio of commercial members while balancing service delivery with sound risk management.
This role is ideal for a relationship- driven commercial lender who enjoys portfolio management, business development, and being a trusted financial neighbour in the communities we serve.
What you will do:
Member Service and Relationship Management
- Build strong, long-term relationships through exceptional service and proactive financial conversations.
- Conduct regular follow-ups and on-site business visits to deepen understanding of member needs
- Provide tailored financial solutions across commercial and personal lending and deposit products.
Portfolio Management & Credit Adjudication
- Manage a commercial credit portfolio within approved risk and lending limits
- Complete credit reviews, loan applications, renewals, amendments and security documentation
- Analyze financial statements, cash flow, collateral, and risk to ensure profitability and compliance
- Approve commercial loans, operating lines, mortgages, and business financing
- Approve consumer lending products including residential mortgages, personal loans and lines of credit
- Monitor portfolio performance, identify deteriorating trends, and initiate collection or corrective action as needed
- Stay current on lending policies, legislation, and regulatory requirements
Portfolio Growth & Business Development
- Proactively identify growth opportunities through annual reviews and ongoing member engagement
- Cross-sell commercial and personal products and services
- Participate in business development initiatives, networking and community events
- Build strong internal and external referral networks
Team & Leadership
- Contribute to team meetings, planning and special projects
- Share best practices and support team success
- Provide day-to-day work direction and guidance to assigned support staff
- Represent VantageOne at corporate and community functions as required
What You Bring
Education & Experience
- Bachelor’s degree or diploma requiring 3-4 years of full-time study (finance, accounting, business, or administration preferred)
- CUIC Commercial Lending, CUIC Consumer Loan & Mortgage, or equivalent industry courses is an asset
- 4-6 years experience
Knowledge & Skills
- Strong working knowledge of accounting and financial analysis
- Advanced expertise in commercial and consumer credit adjudication
- Solid understanding of lending policies, risk management, and regulatory requirements
- Proven sales, relationship management, and negotiation skills
- Strong verbal and written communication skills
- Proficiency with banking systems and Microsoft Office (Outlook, Word, Excel)
- Awareness of competitive market trends and local business environment
Strengths that will set you apart:
- Relationship focused, ethical, and service-oriented
- Results-driven with strong desire to succeed
- Analytical, disciplined, and detail-oriented
- Collaborative team player with positive attitude
- Trusted advisor who builds long-term partnerships
What We Offer:
Stable Hours: Monday to Friday, 8:00 AM to 4:18 PM – No evenings, no weekends.
Seamless Transition: Step into a well-maintained portfolio, allowing you to hit the ground running.
In-Branch Role: Engage with clients directly in a collaborative, supportive environment.
Truly Local: Our branches are located exclusively in the North and Central Okanagan, allowing us to genuinely value and implement our employees’ insights and ideas.
Guaranteed Compensation: Enjoy a steady income that isn’t dependent on sales targets. We offer a competitive base salary ($67,667.04 to $87,003.48 per year). The wage ranges provided are based on the Union collective agreement. Our total compensation package in addition to base salary, includes an exceptional benefits plan, paid vacation time, and RRSP contributions without requiring you to invest your own earned income.
To apply, please submit your resume and cover letter to HR@vantageone.net. We welcome applications from all interested; however, only those selected for an interview will be contacted. For full role duties please see job description on our website.
