Saskatchewan – Page 2 – Credit Union Careers

Senior Manager, Retail & Small Business Lending

About the Role

The Senior Manager, Retail and Small Business Lending provides strategic and operational leadership for retail and small business advisory services and the lending administration function. This role leads a high‑performing team, drives business growth, strengthens risk management practices, and ensures exceptional member experiences.

What You’ll Do

Lead, coach, and develop a team of retail and small business advisors and lending administration staff.
Create a positive, collaborative, and results‑focused team culture that values accountability and continuous improvement.
Oversee day‑to‑day operations and ensure efficient, consistent service delivery.
Build strong relationships with members, partners, and internal stakeholders.
Identify growth opportunities and implement process improvements in collaboration with Credit and Risk.
Approve loans and exceptions within delegated lending limits.
Proactively identify and manage risks related to retail and small business lending.
Communicate clearly with teams and leadership, providing meaningful performance and strategy updates.

Success in This Role Looks Like…

A confident, engaged team that understands expectations, works collaboratively, and consistently delivers results.
Members experience responsive, knowledgeable, and relationship‑focused service.
Retail and small business lending operations are well‑run, efficient, and risk‑aware.
Decisions balance business growth with sound judgment and policy alignment.
Communication is clear, respectful, and adaptive to different audiences and situations.
Continuous improvement is embraced, with teams open to feedback, change, and innovation.

What You Bring

Proven leadership experience with a strong focus on coaching, collaboration, and performance development.
Strong business and financial acumen within retail and/or small business lending.
Ability to balance strategic thinking with practical, operational decision‑making.
Confidence building relationships, navigating change, and influencing outcomes.
Clear, respectful, and adaptable communication style.
Sound judgment and a risk‑aware, member‑focused mindset.

Why Join Us

Make a meaningful impact on members, colleagues, and the community.
Lead within a values‑driven credit union that emphasizes trust, accountability, and collaboration.
Opportunity to shape strategy, develop people, and drive continuous improvement.

Lending Service Representative

Are you committed to helping others while working to grow and develop your own career path? Do you want to work with a great team who is here to support you every step of the way? Are you an energetic team member who is confident in consumer and agricultural lending? We might be biased but we think Radius would be a GREAT place for you to work!

The Opportunity:

We are seeking an experienced, full-time Lending Service Representative to be based out of our Ogema Branch, with the possibility of serving additional branches. Reporting to the Regional Manager, responsibilities include interviewing members and potential members, analyzing loan applications, granting and/or recommending consumer, agricultural and commercial loans and mortgages and ensuring compliance with relevant legislation, regulations, policies, and procedures. The position is also responsible for cross selling the full range of Credit Union products.

The ideal candidate will possess the following qualifications:

2-4+ years of experience in consumer, agricultural, and/or commercial lending.
One year of related post-secondary education. (a combination of education and experience will be considered)
Ability to interpret complex member financial information, assess risk and determine product/service opportunities.
Proven success working in a client (member) service and goal-oriented environment.
Highly motivated with excellent interpersonal, communication, and time management skills.
A demonstrated commitment to ongoing professional development.

The Incentives:

Competitive compensation plan, including Variable Incentive Pay
Comprehensive benefits package, plus a 7% matched pension
Career Development & Advancement Opportunities
Work/Life balance with paid vacation, sick leave and family leave

About our Credit Union:

Radius Credit Union is a rural based community focused credit union with eight (8) branches, assets over $600 million and nearly 60 employees serving 5900 members. Radius Credit Union builds relationships by providing financial solutions and supporting its communities. Employee engagement is valued and there are many opportunities for growth for career-minded individuals. Our organization has branches in Avonlea, Ceylon, Earl Grey, Ogema, Pangman, Radville, Tribune and Torquay.

The Community:

Located in the “Deep South,” Ogema is an energetic and thriving community. Ogema is quickly becoming a destination for tourists coming to “ride the rails” on Southern Prairie Railways tourist train, visit the fully restored CPR Train Station, and the Deep South Pioneer Museum. Ogema has a K-12 school, daycare, a large community hall attached to the skating rink, curling rink, and a brand-new swimming pool, which are all located in the Regional Park.

If you are interested in becoming a part of our team, please submit your resume, in confidence, on or before January 30, 2026, via email or mail to:

Radius Credit Union
Box 339
Ogema, SK S0C 1Y0
Attn: Michelle Leonard, HR & Marketing Coordinator
michelle.leonard@radiuscu.com

We appreciate the interest of all applicants; however, only those under consideration will be contacted. This posting will remain open until the vacancy is filled.

Accounting and Administrative Clerk

Luseland Credit Union Employment Opportunity!

Accounting and Administrative Clerk

Luseland Credit Union is looking for a detail-oriented, organized Accounting and Administrative Clerk to support our finance and accounting function while providing important administrative support to the credit union. This role is a great fit for someone who enjoys keeping things accurate, on track, and well-documented — and who values working with a community-rooted organization.

About the role
Under the supervision of the Finance and Accounting Officer, you will provide accounting support (including general ledger entries, reconciliations, accounts payable, and month-end processes) along with organizational and board support as required. All work is completed in alignment with legislation, regulations, by-laws, and LCU policies and procedures.

Key responsibilities
Accounting and financial administration
• Prepare and post journal entries to the general ledger (including overnight and month-end billing entries, accounts payable, and more)
• Review daily trial balance entries and prepare/post entries
• Prepare, process, and distribute payment of accounts payable invoices within established timelines
• Support month-end processes including interest accruals, GL balancing, reconciliations, and adjusting entries
• Reconcile registered account reporting
• Support internal account reconciliations and assist with branch ATM and cash management reconciliations as needed

Organizational and board support
• Provide standardized financial reports for management and board reporting
• Assist in preparation of month-end reporting packages, year-end files, and regulatory reporting support documents
• Compile board reporting information accurately and completely
• Gather information as requested by internal and external auditors
• Assist with record retention processes to meet regulatory requirements

What you bring
• Grade 12 diploma
• Post-secondary education in an accounting-related field plus 1–3 years of related experience (or an equivalent combination)
• Credit union/financial services experience is considered an asset
• Strong interpersonal communication and time management skills, with a commitment to internal service
• Proficiency with accounting terminology and strong attention to detail
• Working knowledge of GL entry and accounting systems software
• Working knowledge of Microsoft Office 365
• Ability to adjust to shifting priorities, regulatory changes, and new processes/technology
• A demonstrated commitment to ongoing learning

Why LCU
Luseland Credit Union Limited is committed to providing friendly, quality, and professional financial services. We offer a competitive salary and benefits package. Salary will be commensurate with experience, qualifications, and competency.

Location: Luseland, SK
Reports to: Finance and Accounting Officer
Position type: Full Time
Application deadline: February 13, 2026

How to apply
Please submit your resume and a brief cover letter to:
Name: Adam Franko
Title: Luseland Credit Union General Manager
Email: adam.franko@luselandcu.com

We appreciate the interest of all applicants; however, only those under consideration will be contacted.

Lending Manager

SHAPE THE FUTURE OF LENDING IN A THRIVING CREDIT UNION

Dodsland and District Credit Union is an autonomous, single-office Credit Union serving a strong rural membership base with assets of over $164 million. Located in a welcoming rural community, we offer a close-knit, family-oriented environment where relationships matter, and community values guide everyday life. We pride ourselves on delivering exceptional financial services with a personal touch, rooted in cooperative values and community commitment.

We are seeking a Lending Manager to lead our lending operations, strengthen portfolio performance, and ensure compliance and risk management. This is an exciting opportunity for an experienced Lending Manager or a high-potential, experienced lending professional ready to take the next step in their career.

WHAT MAKES THIS OPPORTUNITY UNIQUE

Strategic Exposure: You’ll have the opportunity to work closely with our General Manager and gain insight into board relations, strategic planning, and leadership at an organizational level.
Autonomy & Impact: Enjoy the flexibility and influence that comes with working in a single-office Credit Union where your decisions make a real difference.
Community Connection: Be part of a team that cares deeply about our rural community, values relationships, and supports the financial well-being of our members.
Professional Growth: Access mentorship, leadership development, and training opportunities to progress your career.

WHAT YOU’LL DO

Lead and manage consumer, commercial, and agricultural lending operations, ensuring sound credit practices and regulatory compliance while positioning the portfolio for sustainable growth.
Analyze market trends and member needs to identify growth opportunities and recommend enhancements to lending products.
Coach and mentor lending staff to build expertise and deliver an exceptional member experience.
Collaborate with senior management on budgeting, planning, and reporting to support organizational performance.
Oversee collections and delinquency management, policies and procedures, and external partnerships.

WHAT YOU BRING

Post-secondary education in Agriculture, Finance, Business, or a related field, and 5+ years of lending experience (leadership experience is also an asset). Candidates without formal education but with an equivalent combination of education and experience are encouraged to apply.
Strong knowledge of retail, commercial, and agricultural lending practices.
Proven ability to analyze financial statements, assess risk, and make sound credit decisions.
Skilled in relationship building, team leadership, and fostering member trust.
Proficiency with lending systems and openness to digital solutions.

COMPENSATION & BENEFITS

Competitive salary, commensurate with qualifications and experience
Comprehensive benefits package, including medical, dental, EAP life, and disability insurance
Matched pension plan (9% employer match)
Variable, performance-based bonus structure
A supportive, small-branch environment that values work-life balance
Professional development opportunities, including training and leadership development
Credit Union-owned housing is available for the successful candidate as well as relocation support, if applicable

HOW TO APPLY

Dodsland and District Credit Union has partnered with Culturefirst HR on this recruitment.

Please submit your application, including cover letter and resume to: Culturefirst HR, creditunioncareers@culturefirsthr.com

Application Deadline: February 4, 2026

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Assistant Manager, Contact Centre

We are expanding our team to help us evolve through the next stage of our growth journey, and we want you to help shape our future. We now have a career opportunity for a Full Time Assistant Manager, Contact Centre, located in Saskatoon or Regina.

As the Assistant Manager, Contact Centre, you will ….

Provide leadership and coaching to develop the Inbound and Virtual Service Advisor teams with a focus on ensuring they are cohesive, highly functioning, and member centric, with the skills and competence to realize the department and organizational goals. This includes:

Providing coaching to ensure deliverables are based on sound knowledge, understanding of their roles and responsibilities and consistent with a member centric approach.
Supporting and instilling a constructive culture through teamwork, positive collaboration and owning your own and TCU’s success.
Developing relationships across all business lines to optimize cohesive service delivery.
Facilitating recruitment and onboarding while delivering essential operational support to the Director, Contact Centre to drive continued organizational growth.
Providing credit adjudication for personal lending.
Developing the team by addressing knowledge gaps and ensuring training, tools and technology are available to improve efficiency and outputs.

As the Assistant Manager, Contact Centre, you are ….

A person who does not accept the status quo and strives to be a champion of change.
A person with proven ability to enthusiastically supervise, coach, cross train, mentor and motivate individuals and teams.
A person who welcomes feedback and uses it constructively to develop self and others.
A person with demonstrated ability to plan, schedule, delegate, organize, prioritize, and execute work assignments.
A person who can make sound business decisions using strong judgement and common sense.
A person with high emotional intelligence, capable of having difficult conversations so subordinates grow and learn from the experience.

If you are motivated by the thought of this challenge ….

And can demonstrate success through 4-6 years of supervisory experience, preferably within a financial institution, with credit adjudication or lending and call centre experience, then this position may be for you!

Get to know us

TCU Financial Group is a credit union grown by Saskatchewan people. For 70 years we’ve been rooted in the province of Saskatchewan, creating our story, growing and evolving alongside the needs of our members. We provide a full suite of financial solutions to people and businesses across the province and one thing that has never changed – our heart remains committed to the people and the communities we serve.

Rewarding times ahead

To support the evolution of our organization, we need talented people who are passionate about creating and delivering meaningful financial solutions for our members. In addition to providing competitive compensation, benefits and pension programs, we support our TCU Financial Group Team and their families by providing an enhanced vacation program to enjoy time doing what they love outside of work.

Thank you for your interest in exploring your future with us!

The deadline for this career opportunity is Wednesday, January 28, 2026.

Credit Specialist

The Synergy Experience – what is it exactly? Just ask our employees. Their dedication to our customers (members) and each other has created an incredible place to work. We offer personalized, competitive products and services, and are proud to be a part of your local community.

We are seeking a Credit Specialist to help us continue our rich tradition of serving our community – since 1943!

What You’ll Do

As a Credit Specialist, you evaluate credit applications and adjudicate credit outside the limits of the teams responsible for lending activity across our Credit Union. You review applications for compliance to sound practice, policies, procedures, and regulations. You achieve this by reviewing lending information and analyzing financial statements and supporting information to assess credit worthiness and risk coverage of loans.

Why You Matter

Your attention to detail is key in this role. You demonstrate advanced knowledge of sound lending practices, policies, procedures, and laws governing all lending. Along with your expertise and exceptional customer service skills, you use prudent judgement and decisiveness in the analysis, approval, recommendation and decline of loans. You are also a willing coach and provide feedback on the submission and adjudication decision to team members.

Every credit decision impacts our member’s future and Synergy’s reputation. By ensuring sound lending practices, you help us maintain financial integrity while supporting growth and opportunity for those we serve.

What Success Looks Like

To Thrive in this role, you:

are responsive, exceedingly competent, organized, and driven to dig into a file and understand the story.
understand what’s critical to keep the application on track and continually adapt to changing circumstances.
bring a professional presence, work daily to build relationships, credibility, and the competence of those around you.

What You Bring

A related degree or diploma,
Experience in the areas of agricultural, commercial, and consumer lending and an understanding of lending requirements and compliance,
Excellent comprehension, communication, and interpersonal skills,
Solid working knowledge of MS Office,
Experience with customer relationship management software and loan origination systems,
Experience with syndications is preferred.
An equivalent combination of education and experience will be considered.

What do we offer?

Competitive salary
Benefits and pension (from day 1), and fabulous perks like preferred rates
Work/life balance
Investment in your professional development
Leadership development and mentorship programs
Community involvement opportunities

More details:

Hours: Permanent full-time, 37.5 hours weekly.
Salary: $70,400 – $88,000 annually
Location: Flexible; may work out of any of our current branch locations, with manager approval. This role is eligible for a remote hybrid option, working from a branch location and from home.
Travel: You may be required to travel for events, training, or other Synergy related business.

Ready to Make a Difference?

If you’re detail-oriented, decisive, and passionate about building strong financial relationships, we want to hear from you. Apply today and help us shape a stronger financial future-one decision at a time. Submit your cover letter and resume to careers@synergycu.ca by end of day January 11, 2026, referencing competition #261101 in the subject line.

A Little More About Us:

Synergy Credit Union is a people-inspired credit union with ambitious goals. We endeavour to deliver amazing financial experiences, earn our customers’ (members’) trust, grow our relationships, and build sustainable communities.

We exist to help our members achieve their financial goals by understanding their needs and delivering exceptional service in modern, convenient, and secure ways. We empower our members by sharing our experience and tools, so they can make robust plans through each stage of life.

We also live in the communities we serve. This matters to us. We invest locally by offering sponsorships, donations, and scholarships, and through volunteerism. We connect with groups looking to improve overall financial literacy by providing presentations and tailoring them for educational opportunities – for families, schools, youth groups – you name it. We are proud to serve more than 30,000 members and have reached over $2.8 billion in assets under management.

We were named one of Saskatchewan’s Top Employers for the 8th consecutive year. This reflects our workplace culture and commitment to building relationships beyond banking with our members, and our team.

Synergy operates on the lands referred to as Treaty 6 Territory, which encompasses the unceded lands of Indigenous Nations and Peoples, including the Plains Cree, Woodland Cree, Saulteaux, Nakota, Dene, and Metis. Inclusive of Saskatoon, Lloydminster, Kindersley, Macklin, Denzil, Lashburn, Marshall, Maidstone, Neilburg, Marsden, St. Walburg and Paradise Hill.

We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will undergo a bonding process that includes a criminal record check and credit check.

Synergy Credit Union aspires to have a workforce that is representative of the diversity of our country and encourages applications from everyone.

Find out more about us! https://www.youtube.com/user/SynergyCreditUnion

www.synergycu.ca

Effective January 1, 2026, Conexus Credit Union 2006, Cornerstone Credit Union Financial Group Limited, and Synergy Credit Union Ltd. amalgamated as Conexus Credit Union. Any reference on these sites or in any linked documents to “Synergy Credit Union Ltd.” is hereby deemed to refer to Conexus Credit Union.

Senior AML/ATF Compliance Consultant

About the Role

National Consulting Limited (NCL) is actively seeking an experienced professional to assist in the delivery of required Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) compliance programs requirements to meet the needs of our credit union clients. This position works in conjunction with a team of specialists who report to the department Team Lead, and works closely with credit unions, legal counsel and regulators.

The successful candidate must be able to work independently and as a team in a remote (work-from-home) position. This is a permanent, full-time position (37.5 hours per week). Occasional travel and in-person attendance are sometimes required. Computer equipment is supplied.

Key Responsibilities

Delivery and management of the fee-for-service AML/ATF compliance program product offering.
Providing AML/ATF guidance and form support to all credit unions.
Risk assessments related to money laundering and terrorist financing.
Identification of risk mitigation measures, streamlining process and workflow enhancements to ensure the AML Consulting team is delivering a robust and comprehensive program.
Meeting ongoing monitoring, investigation and reporting of suspicious transactions.
Application of AML/ATF legislative requirements, including record keeping and reporting to FINTRAC.
Development and delivery of specialized training for our clients to ensure an on-going compliance training program is available for employees as it relates to their job functions.
Leading AML/ATF special projects as required.

Qualifications
The ideal candidate will possess:

At least 5 years’ experience in the credit union or co-operative system providing operational support in Anti-Money Laundering and Anti-Terrorist Financing.
Expert understanding of the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and associated Regulations.
Expert understanding of legislative requirements and AML/ATF trends/topics affecting credit unions.
Experience with Verafin.
An Anti-Money Laundering and Anti-Terrorist Financing designation.
Other regulatory compliance or risk management experience or designations.
Strong interpersonal skills, you will build trusting relationships with credit union management and deliver excellent client experience.
Advanced written and verbal communication skills.
Strong organizational and facilitation skills.

What We Offer

A competitive compensation package, with salary aligned with qualifications and experience. Our benefits include a matched superannuation pension plan, comprehensive group coverage (health, dental, life, and disability insurance), a healthcare spending account, a wellness flex spending account, and paid personal days off.

How to Apply

If being part of our team interests you, please submit a resume and cover letter, in confidence, to hr@nationalconsultinglimited.com by Wednesday, January 7.

We appreciate the interest of all applicants; however, only those under consideration will be contacted.

National Consulting Limited is owned by a consortium of 25 Saskatchewan credit unions and partners with credit unions across Canada to provide expertise in Risk Services such as Compliance, AML, Fraud Protection, Privacy, Procurement, Banking and Card Services.

Financial Services Relationship Manager

We are expanding our team to help us evolve through the next stage of our growth journey, and we want you to help shape our future. We now have a career opportunity for a Full Time Permanent Financial Services Relationship Manager, located in Saskatoon.

As the Financial Services Relationship Manager, you will be….

Responsible for delivering a full suite of core banking products and financial services to members through a consultative, relationship-based approach. This includes:

Providing a range of lending solutions, including personal loans and mortgage lending, tailored to meet individual member needs.
Providing a variety of deposit products such as GIC’s and registered products, aligned with members’ financial goals.
Managing and growing a member portfolio by providing proactive and personalized service.
Providing a holistic, advise-based approach to support members’ financial well-being.
Drive business development through participation in community events and networking opportunities.
Advocate for and support member adoption of digital banking tools and services.
Build and maintain trusted relationships to enhance member loyalty, boosting long-term connections and business growth.

As the Financial Services Relationship Manager, you are ….

Passionate about developing your knowledge and continuous learning.
A team player with accomplished listening skills and a genuine interest in helping members meet their unique life goals.
A motivated, results-driven professional who is aligned in our values and believes that community involvement and relationship building are essential to creating new opportunities.
An individual who can provide basic core products and services to our members by listening to member needs and providing basic financial advice.

If you are motivated by the thought of this challenge ….

And can demonstrate success through 3-5 years of experience providing holistic financial advice including proficiency in lending and adjudicating along with post-secondary classes or courses, then this position may be for you!

Get to know us

Rewarding times ahead

Thank you for your interest in exploring your future with us!

To apply for this position, please visit the TCU Financial Group Job Board – TCU Financial Group Job Board – View Our Current Openings

The deadline for this career opportunity is Monday, December 22, 2025.

Branch Business & Agriculture Advisor

Do you have a passion for helping agriculture and business clients in our communities succeed? This is your opportunity to partner with some of our most diverse and dynamic members, delivering forward-thinking, personalized advice and tailored financial solutions to meet their goals.

As a Branch Business/Ag Advisor, your focus is on Synergy’s business and agriculture clients (“members”). Your portfolio consists of members with more complex needs who require innovative and creative lending and deposit solutions to support their operations. In this position, you will get to know the agriculture and commercial markets, cultivate strong relationships, and generate growth by acquiring new members to Synergy.

This exciting opportunity partners you with agriculture and business members at the branch level providing commercial, agricultural, and consumer lending advice. The role collaborates with the Business & Ag Financial Centre and the Wealth Team when required to meet the broader and more involved financial needs of these valued members.

Are you ambitious, influential, and organized?

Do you have broad lending experience with a desire to focus in business & agriculture?

You are responsible for:

Meeting with members to understand their business goals and advise on lending and other financial solutions,
Identifying opportunities to successfully meet members’ needs, planting seeds for future products and services, and following up in a timely manner,
Promoting retail products such as loans, mortgages, investments, mutual funds, credit cards, and account packages,
Granting credit and managing a portfolio of members,
Engaging in marketing and outreach activities to deepen existing relationships and proactively seek out new business opportunities and new members to grow the business,
Collaborating with internal teams to deliver strong results for clients, and
Completing activities aligned with legislation and Synergy’s policies and procedures.

You and your experience:

You have related post-secondary education (i.e., a Diploma or Degree) with 5 years of related experience. An equivalent combination of education and experience may be considered.
Credit union industry experience would be considered an asset.
You are competent in all areas of Consumer, Business and Agricultural lending.
Previous experience in sales while working with goals, strong closing and referral techniques, and pipeline development Is desired,
Strong relationship and business development skills are conducive to creating and maintaining a sales pipeline,

Submit your cover letter and resume to careers@synergycu.ca, referencing competition #256103 in the subject line.

More details:

Status: Permanent, full-time
Salary: $70,408 – $88,011 per annum
Location: Macklin Service Centre. Flexible hybrid (3 days on-site) may be negotiable.

Hours: Currently Monday to Friday, 8:30 a.m. to 5:00 p.m. Must have the flexibility to work outside regular hours for travel, events, and member meetings.
Travel: Travel is a requirement; successful candidate must have access to reliable transportation.

What do we offer?

Investment in your professional development and career growth
Benefits and Pension
Competitive salary
Preferred rates on our products and services
Community involvement and volunteer opportunities

A little more about us:

Synergy Credit Union aspires to have a workforce that is representative of the diversity of our country and encourages applications from everyone.

Find out more about us! https://www.youtube.com/user/SynergyCreditUnion

www.synergycu.ca

Manager Technology Infrastructure

In 2025, Prosperity Credit Union emerged as a significant economic force and community partner in rural Saskatchewan, resulting from the merger of three trusted credit unions: Cypress, Diamond North, and Prairie Centre. Built on a foundation of collaboration and community spirit, Prosperity Credit Union embodies the heart of rural Saskatchewan. With a deep understanding of our members’ unique needs, we are committed to delivering exceptional service and tailored financial solutions.

At Prosperity Credit Union, you’ll find a workplace that values innovation, connection, and a shared commitment to enriching the lives of our members and the communities we serve.

Join us in shaping the future of financial services in rural Saskatchewan while building a career you can truly take pride in.

Role and Responsibilities:
We are currently hiring for a permanent, full-time Manager Technology Infrastructure to support our Technology Infrastructure team. Reporting to the Vice President Technology Infrastructure and Security, this role is ideal for someone passionate about building reliable systems, leading technology team members, managing projects, and driving innovation.

As the Manager Technology Infrastructure at Prosperity Credit Union, you will be responsible for ensuring our technology systems remain secure, efficient, and scalable to meet the needs of our growing organization. You will play a pivotal role in executing, implementing, and operating our technology infrastructure and related projects. You will also ensure all work aligns with our Technology Framework and the policies that enable Prosperity’s long-term digital success.

This position to eligible to work from any Prosperity service location, and travel to all other Prosperity locations is a requirement of this role.

Join our team and advance Prosperity’s technology landscape as you:

Lead with Purpose: Inspire confidence and trust by embodying Prosperity Credit Union’s mission and values. Provide leadership to the infrastructure team, positioning technology as a trusted partner across the organization while promoting strategic innovation and operational excellence.
Promote Collaboration & Innovation: Foster strong working relationships across departments by aligning information technology solutions with business needs. Collaborate with internal stakeholders and external vendors to implement new technologies that enhance operational efficiency and member experience.
Manage Technology Excellence: Manage and lead technology analysts for daily technology infrastructure operations following technology infrastructure asset management to set up, deploy, optimize, and maintain the Prosperity endpoints along with the Microsoft M365 tenant, to ensure reliable performance and minimal downtime. Integrate and manage cloud services to deliver flexible, cost-effective solutions that position the organization for the future.
Champion Reliability & Security: Manage and maintain information technology security standards to safeguard member information and organizational data. Collaborate with technology analysts to conduct disaster recovery testing, system monitoring, and troubleshooting, ensuring continuity, resilience, and compliance with regulatory requirements.
Foster a Collaborative Culture: Lead, mentor, and develop; providing guidance, training, and development opportunities. Create a culture of continuous learning, adaptability, and proactive problem-solving within the department.
Champion a Customer-Centric Environment: Lead efforts to improve both member and employee experiences by executing strategies that foster satisfaction, engagement, and service excellence.
Manage Risk with Integrity: Manage aspects of the technology budget and vendor engagements with transparency and accountability. Ensure infrastructure decisions are cost-effective, strategically aligned, and fully compliant with industry standards and regulations.
Support Regulatory Compliance: Stay informed of emerging legislation, security protocols, and compliance standards. Ensure full adherence to requirements, including privacy regulations, cybersecurity frameworks, and operational risk guidelines.

Qualifications:

Post-secondary education in Information Technology, Computer Science, or a related discipline, or an equivalent combination of education and experience.
Demonstrated experience leading and developing technology teams, fostering collaboration, and driving results in a complex environment.
Strong understanding of cybersecurity, risk management, and project management principles.
Proven ability to manage budgets, vendor contracts, and large-scale technology projects within scope and budget.
Deep knowledge of virtualization and cloud technologies with server operating systems (Windows Server).Familiarity with service management (ITSM) frameworks and tools such as ServiceNow, JIRA, or similar.
Exceptional problem-solving skills with a proactive approach to delivering exceptional service, minimizing downtime and ensuring performance.
Excellent communication skills with the ability to translate complex technical concepts into clear, actionable insights for stakeholders.
A commitment to continuous learning and staying current with emerging technologies and industry best practices.

Perks and Benefits:

Comprehensive benefits package
Generous paid vacation and sick days to support employee health and well-being
Collaborative work environment
Generous matched pension plan
Planned retirement for targeted management and specialist positions
Paid days off for volunteering and professional development courses
Professional development incentive program
Preferred loan/deposit rates and service packages
Relocation bonuses and reimbursement for eligible employees
Staff and corporate events

Prosperity Credit Union is committed to inclusion, and we honour and celebrate everyone’s diverse experiences and perspectives. We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know if you need any accommodation so that you can bring your best self to the application process and beyond.

All candidates under consideration for employment must successfully undergo a criminal background check and credit assessment and obtain a fidelity bond to meet the qualifications for the position.