Saskatchewan – Page 2 – Credit Union Careers

Software Quality Assurance Specialist

Temporary Full-Time (approx. 18 months)

Open to any location in Canada (ability to work from your home office)

Closes March 12

Annual Salary: $55,889 – $76,847

Innovation Federal Credit Union has a bold ambition. In addition to being Canada’s newest Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenets of the digital business model, like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfill Innovation’s purpose? Glad you asked!

Reporting to the VP Member Platform Development, the Software Quality Assurance Specialist is responsible for testing the functionality and usability of new or existing software and assessing software quality through manual testing. This position will work closely with developers, providing feedback to produce top-quality programs that meet stakeholder expectations.

WIIFY (what’s in it for you):

Competitive Salary
Diverse and Inclusive Culture that continues to evolve
Flexible work arrangement options
Strong benefit package
7% Superannuation matched contribution program
Attractive variable incentive program
Wellness Days to create appropriate work/life balance
Paid Education opportunities to ensure our members have the most equipped staff to help them
A purpose-driven organization that focuses on the values of Accountability, Integrity and Respect
And lots more reasons to love where you work and what you do!

What our team is looking for:

A growth mindset that emulates Model, Coach and Care behaviours in every activity and approach
A solution mindset that feeds inertia
An ambassador willing to promote our team inside and outside the organization.
Somebody who is digitally capable and wants to dig into new technology with enthusiasm!
Somebody who can work with occasional ambiguity with a focus on process evolution.
A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
Somebody to sweat the small stuff, but also see the big picture.
Personality and Energy – a flair for polish, and you bring your personal, creative touch to everything you do!

What will you do?

Review, analyze and understand the system specifications.
Design and create test plans, scenarios, scripts and procedures.
Execute manual and/or automated tests on the software application.
Perform testing on web and mobile devices.
Analyze test results, identify bugs and glitches, and report them to development teams.
Ensure offerings are entirely functional and provide quality assurance for software products.
Work with cross-functional teams to ensure quality throughout the software development lifecycle.
Advise best practices and optimizations throughout testing and bug-fixing processes.
Establish and implement rigorous reporting and automated monitoring systems.
Implement feedback and changes whenever possible.

Some things that would impress us:

Completion of a post-secondary program in Computer Science or a related field
Minimum 6 years’ experience in quality assurance, software testing and troubleshooting; previous experience in financial services would be considered an asset
Previous experience in core banking system, online and mobile banking applications is an asset
Experience or working knowledge of project management and QA methodology
Familiarity with both Waterfall and Agile frameworks
Strong written and verbal communication skills working with software development teams

Interested?

Click the ‘Apply now’ button!

Innovation Federal Credit Union acknowledges that Indigenous peoples are the traditional guardians of this land that we call Canada. In Saskatchewan we are on treaty lands and these treaties serve to govern our relationships with Indigenous people. We are dedicated to ensuring that the spirit of Reconciliation and treaties are honoured and respected.

Manager, Service

At Conexus, we are focused on supporting our members with their needs of today, while also helping them work towards their goals for the future. It’s more than conducting a banking transaction, it’s about providing our members with insightful content, tools, expert advice, and a full suite of products to empower them and inspire confidence in their financial decision-making. We prioritize growth and efficiency and are champions of every members success for a thriving Saskatchewan. We do this by lending an ear to each member’s unique needs throughout Saskatchewan, ensuring personalized solutions.

Our employees are curious, courageous, confident and committed. They are the reason we consistently deliver outstanding member experiences. They’re more than just individuals who come to work each day, each employee is a vital part of Conexus.

We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.

The bigger picture

We’re looking for a dynamic and business-minded individual to come on board as our Manager, Service within our Member Contact Centre in Regina. You will be responsible for leading a group of inbound team leaders to support and provide the delivery of services to meet our members needs through a virtual channel.

How you’ll be spending your time

Leading and coaching a team of direct reports to maximize operations performance and member experience
Ensuring your team delivers financial service solutions that comply with both industry and operational policies, compliance requirements and legislation, while working towards strategic objectives
Building and maintaining relationships with internal partners and external providers
Promoting an environment that continually seeks and identifies opportunities for improvements
Contributing to the development of the team business plan, supporting the development of the department business plan, and executing strategies to meet organizational goals

The way people describe you

You are comfortable leading others, and are passionate about empowering your team
You are an excellent communicator who develops, fosters, and retains strong relationships with all business lines
You listen with patience, and take time to see challenges from all perspectives
You are a strategic thinker who looks for solutions in unexpected places
You are a team player, who loves to collaborate and cultivate strong relationships
You act with integrity and honesty in everything you do
You are open-minded, approachable, and nurturing to your team
You are innovative by nature, and willing to explore new ideas to achieve desired outcomes
You are proactive and results-driven

The experience you bring

3 to 5 years of formal leadership experience
Relevant post-secondary education
Knowledge and experience to coach retail and small business Contact Centre leadership teams
Experience with managing telephony platforms or inbound call center’s

Salary Range:

$86,250 – $123,220 with 15% Short Term Incentive Target

Benefits and Perks

The success of our members relies heavily on the performance and accomplishments of our employees. That’s why we prioritize offering our team a variety of perks and benefits designed to support their success and well-being both at work and in their personal lives. Some of these additional benefits may include, but are not limited to:

Preferred rates for all your banking needs helping to make life more affordable.
Generous vacation benefits with additional paid days off giving you time to spend on what’s most important to you.
Competitive benefit package options covering off all aspects of personal wellness.
7% pension matching after one year of employment to support you towards retirement.

We are excited to welcome candidates who bring a blend of academic, professional and volunteer experience that sets them apart. Research shows that many applicants tend to apply only when they meet every qualification of the role. However, we encourage you to explore opportunities that closely match your skillset and experience. We truly value diverse backgrounds and varied experiences, as we are dedicated to creating inclusive and diverse workplaces. You might just be the ideal addition to our team that we’ve been searching for! This opportunity closes on March 9, 2025 so apply now! If you have questions about this position, please contact Toni Demorest at jobs@conexus.ca.

Member Services Representative

Luseland Credit Union is looking for a full-time individual who is able to recognize member needs, promote and cross sell credit union products and services, and has the ability to process a variety of financial transactions.

Luseland Credit Union Limited is committed to providing friendly, quality and professional financial services. Salary will be commensurate with experience, qualifications and competency. LCU has a competitive salary and benefits package including a variable pay and employee loan program.

We appreciate the interest of all applicants; however only those under consideration will be contacted. Applications close Friday, February 28, 2025.

Submit your resume to: Alyssa Underdahl, Office Manager Email: alyssa.underdahl@luselandcu.com

VP of Member Experience

Are you a visionary leader with a passion for delivering exceptional member experiences? Radius Credit Union is seeking a dynamic Vice President (VP) of Member Experience to drive innovation, enhance member satisfaction, and lead a high-performing team. If you’re ready to make a lasting impact in a forward-thinking and community-focused organization, we want to hear from you!

Job Profile:

Radius Credit Union is seeking a full-time VP of Member Experience to join our team, effective immediately. This position can be based out of any of our eight branch locations and will involve periodic travel to all branch locations.

Key Responsibilities:

Reporting directly to the Chief Operating Officer, the VP of Member Experience will:

Build and lead the member service and investment team to deliver quality member service while achieving organizational goals.
Oversee and direct the wealth management functions, strategies and operational plans for Radius.
Develop and oversee adherence to organizational policies and standards as they relate to member service, wealth management and fraud.
Foster a collaborative environment among member service staff, working closely with supervisors, management and executive leadership to strengthen teamwork and enhance organizational collaboration.
Support the achievement of the organization’s goals and strategic initiatives through effective leadership and management.
Lead the organization’s Fraud Management team to mitigate risk, develop fraud prevention strategies, and oversee fraud investigations.

The VP of Member Experience will also oversee a full range of performance management responsibilities, including:

Setting goals and providing coaching, development, and performance evaluations.
Motivating and recognizing staff contributions.
Assessing staffing, scheduling, and training needs to support team success.

Qualifications

Our successful candidate will have seven plus years of related experience and/or education in the financial industry. Ideal qualities include:

High-level knowledge of financial industry, trends and credit union advantages.
Proficient in business development and leadership.
Wealth Management & Investment experience is required, including working knowledge and understanding of investment services and registered products.
A commitment to self-development, self-motivated and able to work independently to guide a team of individuals to ensure branch activities align with the strategic corporate objectives.
A collaborative work style and excellent communication and interpersonal skills with a desire to share time, expertise and success with others.

The Credit Union/Organization:

Radius Credit Union is a rural based community focused credit union with eight (8) branches, assets over $600 million and nearly 60 employees serving 5900 members. Radius Credit Union builds relationships by providing financial solutions and supporting its communities. Employee engagement is valued and there are many opportunities for growth for career minded individuals. Our organization has branches in Avonlea, Ceylon, Earl Grey, Ogema, Pangman, Radville, Tribune and Torquay.

Compensation:

Radius Credit Union offers a competitive compensation package including a 7% matched defined contribution pension plan administered by the Co-operative Superannuation Society, participation in a Variable Incentive Program, a full range of employee benefits including medical, dental, EAP and life/disability insurance.

Join a dynamic team committed to member success and community growth! To become a part of the Radius team please submit your resume, in confidence, by February 26, 2025, via email or mail to:

Radius Credit Union

PO Box 339

Ogema, SK S0C1Y0

Attn: Michelle Leonard, HR & Marketing Coordinator

michelle.leonard@radiuscu.com

We appreciate the interest of all applicants; however, only those under consideration will be contacted.

Regional Manager – 2 positions available

Are you a passionate leader with a knack for building strong teams and driving success? Radius Credit Union is on the hunt for two dynamic Regional Managers to oversee operations in our eight branch locations. If you’re ready to make an impact in a collaborative and member-focused organization, we want to hear from you!

Job Profile:

Radius Credit Union is seeking candidates for two full-time, permanent Regional Manager positions to begin immediately.

Regional Manager, South: Overseeing operations in our Torquay, Tribune, Radville and Ceylon Branches
Regional Manager, North: Overseeing operations in our Avonlea, Ogema, Pangman and Earl Grey Branches

The location of employment will be based at one of the assigned branch locations and will involve some travel to the branches in the assigned region. Consideration will be made for remote employment.

Key Responsibilities:

Reporting directly to the Chief Operations Officer, the Regional Managers will:

Build and lead the lending team to deliver quality member service while achieving organizational goals.
Oversee the retail lending operations for Consumer, Agricultural, Commercial portfolio and ensure adherence to organizational policies and standards.
Foster a collaborative team environment amongst branch staff, working cooperatively with other leaders to oversee the day-to-day operations of assigned branches.
Develop an annual budget for assigned branches and provide input into credit union budgeting process.
Act as a facility manager for assigned branches overseeing all aspects of the building’s operations.
Support the achievement of the organization’s goals and strategic initiatives through effective leadership and management.

The Regional Manager will also oversee a full range of performance management responsibilities, including:

Setting goals and providing coaching, development, and performance evaluations.
Motivating and recognizing staff contributions.
Assessing staffing, scheduling, and training needs to support team success.

Qualifications

Our successful candidate will have seven plus years of related experience and/or education in the financial industry. Ideal qualities include:

High-level knowledge of financial industry, trends and credit union advantages.
Proficient in business development and leadership.
Lending experience is required; working knowledge and understanding of the legal requirements associated with lending.
Deposit operations & investment experience is an asset
A commitment to self-development, self-motivated and able to work independently to guide a team of individuals to ensure branch activities align with the strategic corporate objectives.
A collaborative work style and excellent communication and interpersonal skills with a desire to share time, expertise and success with others.

The Credit Union/Organization:

Compensation:

Join a dynamic team committed to member success and community growth! To become a part of the Radius team please submit your resume, in confidence, by February 26, 2025, via email or mail to:

Radius Credit Union

PO Box 339

Ogema, SK S0C1Y0

Attn: Michelle Leonard, HR & Marketing Coordinator

michelle.leonard@radiuscu.com

We appreciate the interest of all applicants; however, only those under consideration will be contacted.

Cyber Security Analyst

Permanent Full-Time

Open to any location in Canada (ability to work from your home office)

Open Until Filled

Annual Salary: $73,730 – $101,378

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfill Innovation’s purpose? Glad you asked!

Reporting to the VP Information & Cyber Security, the Cyber Security Analyst will be responsible for identifying, assessing, and mitigating security threats in real-time. The Cyber Security Analyst is highly skilled at incident response, investigation and mitigation related to the organization’s security posture. This resource will have a strong focus on ensuring all alerts are monitored and investigated. This resource will use a proactive approach to improve the organization’s overall security posture, including alerting, investigations, playbooks, and controls.

WIIFY (what’s in it for you):

Competitive Salary
Diverse and Inclusive Culture that continues to evolve
Flexible work arrangement options
Strong benefit package
7% Superannuation matched contribution program
Attractive variable incentive program
Wellness Days to create appropriate work/life balance
Paid Education opportunities to ensure our members have the most equipped staff to help them
A purpose-driven organization that focuses on the values of Accountability, Integrity and Respect
And lots more reasons to love where you work and what you do!

What our team is looking for:

A growth mindset that emulates Model, Coach and Care behaviours in every activity and approach
A solution mindset that feeds inertia
An ambassador willing to promote our team inside and outside the organization.
Somebody who is digitally capable and wants to dig into new technology with enthusiasm!
Somebody who can work with occasional ambiguity with a focus on process evolution.
A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
Somebody to sweat the small stuff, but also see the big picture.
Personality and Energy – a flair for polish, and you bring your personal, creative touch to everything you do!

What will you do?

Assess information risk and facilitate remediation of identified vulnerabilities with the network, systems and applications.
Triage security events and incidents.
Report on findings and recommendations for corrective action.
Perform vulnerability assessments as assigned utilizing IT security tools and methodologies.
Perform assessments of the IT security/risk posture within the IT network, systems and software applications, in addition to assessments within the Vendor Management Program.
Identify opportunities to reduce risk and document remediation options regarding acceptance or mitigation of risk scenarios.
Review, investigate and resolve security incidents.
Identify gaps through threat hunting and security reviews.
Create security playbooks to document steps required through the mitigation of security threats.
Identify areas for improvement in the alert management process and create efficiencies to address them.
Provide weekly project status reports, including outstanding issues.
Promote awareness of applicable regulatory standards, upstream risks and industry best practices across the organization.
Analyze server and network technical requirements and IT services, provide recommendations for improvements to meet security best practices.

Some things that would impress us:

4+ years’ experience working in an Information Technology environment.
Certified Information Systems Security Professional (CISSP), or related certification.
Advanced skills and/or certification in cyber security principals, ITIL Foundations, and COBIT Governance.
Advanced skills and/or certification Microsoft Enterprise systems.
In depth knowledge of M365 Security, Microsoft Azure Security, Windows Enterprise environments, Windows operating systems.
Experience in administering IT security controls in an organization.
Knowledge of technical infrastructure, networks, applications, and systems.
Strong understanding of adversary tactics and techniques including the MITRE ATT&CK framework.
Strong blue team skills including system security, system auditing, threat intelligence, incident handling and detection.
Excellent customer service qualities, exceptional communication and organizational skills, attention to detail, and project management skills.

Interested?

Click the ‘Apply now’ button!

Market, Liquidity & Model Risk Analyst

Open to any location in Canada (ability to work from a remote office)
Closes February 12

Annual Salary: $73,730 – $101,378

Innovation Federal Credit Union has a bold ambition. In addition to being Canada’s newest Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenants of the digital business model like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfil Innovation’s purpose? Glad you asked!

The Risk Analyst is responsible for providing guidance on market, liquidity, and model risks and addressing issues across the organization. The analyst ensures the implementation of robust risk management practices, develops effective risk mitigation strategies, and maintains compliance with regulatory guidelines.

What our team is looking for:

A growth mindset that emulates Model, Coach and Care behaviors in every activity and approach
A solution mindset that feeds inertia
An ambassador who’s willing to promote our team inside and outside organization
Somebody who is digitally capable, who wants to dig into new technology with enthusiasm!
Somebody who can work with occasional ambiguity with focus on process evolution
A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
Somebody to sweat the small stuff, but also see the big picture
Personality and Energy – a flair for polish, and you bring your own personal, creative touch to everything you do!

What will you do?

Identify market and liquidity risks through comprehensive analysis of financial markets and instruments.
Assist in the development, implementation, and maintenance of risk models to support business objectives.
Prepare and present detailed reports on model risk assessments, findings, and recommendations to senior management.
Conduct stress testing and scenario analysis to evaluate the resilience of Innovation under adverse conditions.
Identify opportunities to improve risk management processes and enhance efficiency.
Support with model validation and maintain thorough documentation of model development and validation processes.
Conduct financial analysis to assess the impact of market and liquidity risks on Innovation’s financial performance.
Stay updated with the latest advancements in the financial risk management and incorporate innovative techniques and tools.
Ensure all risk management activities comply with regulatory requirements and internal policies, practices and procedures.

Some things that would impress us:

Completion of post-secondary education in a quantitative field such as Statistics, Economics, Mathematics, Engineering, Computer Science.
5+ years of financial services industry experience, preferably in market/liquidity risk, ALM, model risk governance/validation.
Knowledge of financial models to assist in validation and review.
Certifications such as FRM, CFA, CQF are considered an asset.
Knowledge of programming languages such as Python, R, SQL and VBA is beneficial.

Interested?

Click the ‘Apply now’ button!

Manager Technology Change Enablement

Permanent Full-Time

Open to Any Location in Canada except Quebec
(Ability to work remotely from your home office)

Closes February 12th

Annual Salary: $99,210 – 136,414

Innovation Credit Union has a bold ambition. In addition to being Canadas newest Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenants of the digital business model like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.

We come to work to simplify banking for all Canadians – that’s our purpose.

How does this position help fulfil Innovation’s purpose? Glad you asked!

Reporting to the VP IT Operations; this position is responsible for the effective implementation, execution and continuous improvement of robust Change Enablement and Problem Management Programs. This person will work closely with peers that lead application management, enterprise architecture, business intelligence, application/platform teams and security, as well as business leaders. They must be a protector of change enablement to ensure risks are minimized. The person in this position has an expert understanding of Technology Change Enablement, Problem Management, Major Incident Outage Management and Availability Management, while ensuring that IFCU is meeting industry best practices and regulatory expectations with regards to Change and Problem Management.

Must have strong Microsoft Background and experience.

What will you do?

Collaborate effectively with technology teams and the business, providing constructive challenge when necessary.
Support business goals through Change Enablement by maintaining an Idea to Operations Flow to ensure proper engagement with centralized Technology Change Enablement for change approvals.
Create, manage, and continuously improve a Major Incident Outage practice to quickly identify, respond to, and resolve major incident IT outages with high impact on members.
Leverage deep technical expertise to evaluate, approve/deny/defer, schedule, communicate, and successfully implement Requests for Changes (RFC).
Ensure that Problems are appropriately raised for prioritization within distributed platform, product, or system teams, and communicate MIOs to stakeholders, including Business Continuity.
Ensure accurate outage reporting to inform Problem Management and Availability reporting.
Complete post-outage reviews and raise Problems or RFCs as needed.
Conduct training exercises to prepare support teams for MIO situations.
Control costly re-work and inefficiencies by applying Change Enablement principles.
Assess risk when making decisions and recommendations, ensuring compliance with all regulatory requirements.
Ensure technology changes are evaluated, approved, scheduled, and implemented to mitigate unauthorized or undocumented changes.
Maintain documentation and provide reporting to leadership and auditors as requested.

WIIFY (what’s in it for you):

Competitive Salary
Diverse and Inclusive Culture that continues to evolve
Flexible work arrangement options
Strong benefit package
7% Superannuation matched contribution program
Attractive variable incentive program
Wellness Days to create appropriate work/life balance
Paid Education opportunities to ensure our members have the most equipped staff helping them
A purpose driven organization that focuses on the values of Accountability, Integrity and Respect
And lots more reasons to love where you work and what you do!

What our team is looking for:

A growth mindset that emulates Model, Coach and Care behaviors in every activity and approach
A solution mindset that feeds inertia
An ambassador who’s willing to promote our team inside and outside organization
Somebody who is digitally capable, who wants to dig into new technology with enthusiasm!
Somebody who can work with occasional ambiguity with focus on process evolution
A mindset of Solve, Serve, Sell – a problem solver, serving our members directly or indirectly, and selling our brand!
Somebody to sweat the small stuff, but also see the big picture
Personality and Energy – a flair for polish, and you bring your own personal, creative touch to everything you do!

Some things that would impress us:

University degree in Computer Science, Computer Engineering, or a related field, or equivalent experience.
Extensive experience in designing, implementing, and troubleshooting enterprise technology.
Experience working in a mature technology change management environment.
Experience in root cause analysis and problem management.
Advanced ITIL Service Transition designations are required.
Experience in post-implementation reviews and outage retrospectives.
Experience in an agile product management environment.
Experience in a federally regulated environment is an asset.
Experience in COBIT and OSFI B-13 is an asset.

Interested?

Click the ‘Apply now’ button!

Innovation Credit Union acknowledges that Indigenous peoples are the traditional guardians of this land that we call Canada. In Saskatchewan we are on treaty lands and these treaties serve to govern our relationships with Indigenous people. We are dedicated to ensuring that the spirit of Reconciliation and treaties are honoured and respected.

Branch Manager

Synergy Credit Union is dedicated to providing outstanding service and value to our members, with a focus on fostering financial wellness and community well-being. As a trusted financial institution, we’re proud to support our members with a wide range of financial products and services. We’re seeking an experienced Branch Manager to lead our Lloydminster Branch to success.

Reporting to the VP, Community Banking, the Branch Manager will be responsible for overseeing the daily operations and ensuring the delivery of exceptional member service. You will lead a team of dedicated professionals, guiding them to achieve individual and collective performance goals while fostering a culture of service excellence. In this role, you will also be responsible for contributing to the growth and success of Synergy Credit Union through business development, relationship management, and operational leadership.

As we grow and continue to meet the evolving needs of our members, we’re looking for someone who is passionate about delivering exceptional service, fostering a collaborative environment, and driving operational excellence. Join Synergy Credit Union and help us make a positive impact on the lives of our members!

Key Responsibilities

Leadership and Team Development:

Lead, mentor, and motivate branch staff to achieve performance goals and maintain high employee engagement.
Oversee performance management, development opportunities, and coaching to help team members succeed.
Build and maintain a positive and collaborative branch culture.

Business Development and Relationship Management:

Drive business growth through effective sales and service strategies.
Promote products and services to members, identifying opportunities to meet their financial needs and enhance the member experience.
Build relationships within the community and with referral sources to strengthen Synergy’s presence and grow the business.

Community Engagement:

Represent Synergy Credit Union in the community by fostering relationships with local organizations and groups.
Lead or participate in community events and initiatives that align with Synergy’s corporate social responsibility goals.

Operational and Risk Management:

Manage day-to-day branch operations with a focus on efficiency, service quality, and risk management.
Ensure adherence to credit policies and procedures, including loan evaluations, collections, and audits.
Monitor branch operations regularly to identify areas for improvement and implement corrective actions when necessary.

Qualifications

4 – 6 years of related leadership experience in retail banking or financial services.
Post-secondary degree or diploma in business or a related field.
Prior leadership or supervisory experience is required.
Strong understanding of financial products, services, and risk management processes.
Mutual Fund Accreditation or successful completion of accreditation within 3 months of hire is required.
Branch Compliance designation, CFP or PFP designation, and credit union-specific courses (such as CUIC 210) is an asset.

What do we offer?

A rewarding leadership position with opportunities for professional growth and development.
Competitive compensation package, benefits and pension.
Preferred rates on our products and services
A supportive and dynamic team environment.
The chance to make a meaningful impact in your community.

If you are an experienced leader with a passion for delivering exceptional member service and fostering a positive work culture, we encourage you to apply. Submit your cover letter and resume to careers@synergycu.ca, by the end of day on February 9, 2025, referencing competition #251501 in the subject line.

More details

Hours: Permanent full-time. 37.5 hours weekly, Monday to Friday and includes a Saturday rotation.
Flexibility to work outside various hours is required for travel, events, and meetings.
Salary: $121,000 – $151,000 per annum

A little more about us

Synergy Credit Union is a people-inspired Credit Union with ambitious goals. We endeavour to deliver amazing financial experiences, earn our customers (members) trust, grow our relationships, and build sustainable communities.

We exist to help our members achieve their financial goals by understanding their needs and delivering exceptional service in modern, convenient, and secure ways. We empower our members by sharing our experience and tools, so they can make robust plans through each stage of life.

We also live in the communities we serve. This matters to us. We invest locally by offering sponsorships, donations, and scholarships, and through volunteerism. We connect with groups looking to improve overall financial literacy by providing presentations and tailoring them for educational opportunities – for families, schools, youth groups – you name it. We are proud to serve more than 27,000 members and have reached over $2.5 billion in assets.

We were named one of Saskatchewan’s Top Employers for the 7th consecutive year. This reflects our workplace culture and commitment to building relationships beyond banking with our members, and our team.

Synergy operates on the lands referred to as Treaty 6 Territory, which encompasses the unceded lands of Indigenous Nations and Peoples, including the Plains Cree, Woodland Cree, Saulteaux, Nakota, Dene, and Metis. Inclusive of Saskatoon, Lloydminster, Kindersley, Macklin, Denzil, Lashburn, Marshall, Maidstone, Neilburg, Marsden, St. Walburg and Paradise Hill.

We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.

Synergy Credit Union aspires to have a workforce that is representative of the diversity of our country and encourages applications from everyone.

Find out more about us! https://www.youtube.com/user/SynergyCreditUnion

www.synergycu.ca

Branch Manager

Synergy Credit Union is dedicated to providing outstanding service and value to our members, with a focus on fostering financial wellness and community well-being. As a trusted financial institution, we’re proud to support our members with a wide range of financial products and services. We’re seeking an inspiring Branch Manager to lead our Neilburg and Marsden locations to success.

Reporting to the Regional Manager, Business Development, the Branch Manager will be responsible for overseeing the daily operations and ensuring the delivery of exceptional member service. You will lead a team of dedicated professionals, guiding them to achieve individual and collective performance goals while fostering a culture of service excellence. In this role, you will also be responsible for contributing to the growth and success of Synergy Credit Union through business development, relationship management, and operational leadership.

Key Responsibilities

Leadership and Team Development:

Lead, mentor, and motivate branch staff to achieve performance goals and maintain high employee engagement.
Oversee performance management, development opportunities, and coaching to help team members succeed.
Build and maintain a positive and collaborative branch culture.

Business Development and Relationship Management:

Drive business growth through effective sales and service strategies.
Promote products and services to members, identifying opportunities to meet their financial needs and enhance the member experience.
Build relationships within the community and with referral sources to strengthen Synergy’s presence and grow the business.

Community Engagement:

Represent Synergy Credit Union in the community by fostering relationships with local organizations and groups.
Lead or participate in community events and initiatives that align with Synergy’s corporate social responsibility goals.

Operational and Risk Management:

Manage day-to-day branch operations with a focus on efficiency, service quality, and risk management.
Ensure adherence to credit policies and procedures, including loan evaluations, collections, and audits.
Monitor branch operations regularly to identify areas for improvement and implement corrective actions when necessary.

Qualifications

4 – 6 years of related leadership experience in retail banking or financial services.
Post-secondary degree or diploma in business or a related field, or an equivalent combination of education and experience.
Prior leadership or supervisory experience is preferred.
Strong understanding of financial products, services, and risk management processes.
Mutual Fund Accreditation or successful completion of accreditation within 3 months of hire is required.
Branch Compliance designation, CFP or PFP designation, and credit union-specific courses (such as CUIC 210) is an asset.

What do we offer?

A rewarding leadership position with opportunities for professional growth and development.
Competitive compensation package, benefits and pension.
Preferred rates on our products and services.
A supportive and dynamic team environment.
The chance to make a meaningful impact in your community.

If you don’t identify perfectly with the list above but are interested, we encourage you to apply. Submit your cover letter and resume to careers@synergycu.ca, by end of day on February 9, 2025, referencing competition #251602 in the subject line.

More details

Status: Permanent, Full-time
Hours of Work:5 hours weekly. This position is expected to work with a high degree of flexibility in hours of work and travel.
Location: This position is responsible for two rural branches. Regular travel to Marsden Branch is required to ensure key responsibilities are met for both.
Salary: $89,000 – 111,300 per annum

A little more about us

We were named one of Saskatchewan’s Top Employers for the 7th consecutive year. This reflects our workplace culture and commitment to building relationships beyond banking with our members, and our team.

Synergy Credit Union aspires to have a workforce that is representative of the diversity of our country and encourages applications from everyone.

Find out more about us! https://www.youtube.com/user/SynergyCreditUnion